Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 55351 | RS H. L. Manambai Abdulkadir | 4 | 2024 | 04-11-2024 | 85.9% | 100% | 96.77% | 100% | 77.5% | 0% | 85.77% | 100% | 96% | 67.74% | 93.33% | 100% | 0 |
| 55352 | RS Umum Daerah Patut Patuh Patju | 4 | 2024 | 05-07-2024 | 96.31% | 99% | 100% | 100% | 94.81% | 0% | 100% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 55353 | RS Bhayangkara Denpasar | 4 | 2024 | 05-10-2024 | 86.05% | 100% | 99.68% | 100% | 99.22% | 0% | 95.15% | 100% | 99.83% | 85.71% | 100% | 100% | 0 |
| 55354 | RS Umum Wisma Prashanti | 4 | 2024 | 05-10-2024 | 86.67% | 96% | 100% | 0% | 100% | 0% | 45.42% | 100% | 100% | 75% | 89.21% | 100% | 0 |
| 55355 | RS Umum Daerah Pemangkat | 4 | 2024 | 05-04-2024 | 96.97% | 96% | 100% | 100% | 40.3% | 0.98% | 90.49% | 100% | 85.81% | 78.69% | 100% | 100% | 0 |
| 55356 | RS Umum Surya Husadha | 4 | 2024 | 11-09-2024 | 99% | 100% | 100% | 100% | 90.45% | 0% | 93.05% | 100% | 82.88% | 100% | 100% | 100% | 0 |
| 55357 | RS Eka | 4 | 2024 | 05-10-2024 | 91.62% | 100% | 100% | 0% | 83.75% | 4.17% | 85.96% | 100% | 100% | 94.78% | 100% | 99.7% | 0 |
| 55358 | RS Islam Namira | 4 | 2024 | 05-09-2024 | 70% | 91% | 99.1% | 66.67% | 7.81% | 0% | 75.15% | 100% | 0% | 64.23% | 100% | 100% | 0 |
| 55359 | RS Umum Santo Yoseph Labuan bajo | 4 | 2024 | 05-09-2024 | 91% | 82% | 98.44% | % | 100% | 0% | 100% | 100% | 86.54% | 100% | 100% | 0% | 0 |
| 55360 | RS Umum Kasih Ibu Tabanan | 4 | 2024 | 05-07-2024 | 100% | 100% | 99.73% | 0% | 100% | 0% | 70.8% | 97.2% | 81.9% | 14.29% | 100% | 90% | 0 |
| 55361 | RS Khusus Jiwa Dharma Graha | 4 | 2024 | 05-10-2024 | 88.84% | 100% | 100% | % | 88.8% | % | 87.56% | 83.33% | 100% | 76.92% | 100% | 100% | 0 |
| 55362 | RS Lotim Medical Center | 4 | 2024 | 05-07-2024 | 88.06% | 96% | 96.67% | 100% | 100% | 1.53% | 36.83% | 100% | 97% | 98.44% | 100% | 100% | 0 |
| 55363 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 4 | 2024 | 05-12-2024 | 91.85% | 99% | 100% | 71.43% | 100% | 0% | 100% | 100% | 99.96% | 100% | 100% | 0% | 0 |
| 55364 | RS Umum Daerah Lombok Timur | 4 | 2024 | 05-08-2024 | 78.12% | 73% | 83.08% | 0% | 91.09% | 1.47% | 89.72% | 100% | 98.67% | 100% | 97.57% | 100% | 0 |
| 55365 | RS Premier Bintaro | 4 | 2024 | 05-10-2024 | 96.67% | 100% | 98.65% | 0% | 96.25% | 5% | 75.58% | 98.73% | 93.69% | 12.5% | 98.12% | 100% | 0 |
| 55366 | RS Jiwa Naimata | 4 | 2024 | 05-08-2024 | 88% | 89% | 92% | 0% | 80% | 0% | 50% | 0% | 100% | 100% | 100% | 100% | 0 |
| 55367 | RS Umum Daerah Dr. R. Soedjono Selong | 4 | 2024 | 05-10-2024 | 91.85% | 92% | 99.81% | 100% | 68.29% | 0% | 79.59% | 100% | 91.39% | 98.21% | 99.63% | 100% | 0 |
| 55368 | RS Umum Daerah Waibakul | 4 | 2024 | 05-10-2024 | 88.53% | 94% | 97.33% | 0% | 58.54% | 0% | 93.1% | 100% | 86.73% | 100% | 100% | 50% | 0 |
| 55369 | RS Umum Daerah dr. Mohamad Soewandhie | 4 | 2024 | 05-07-2024 | 97% | 100% | 99.93% | 100% | 91.6% | 0.57% | 88.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55370 | RS Mandaya Royal Puri | 4 | 2024 | 05-10-2024 | 89.56% | 95% | 96.67% | 100% | 95.82% | 11.03% | 92.09% | 95.77% | 99.99% | 100% | 100% | 100% | 0 |
| 55371 | RS Hermina Serpong | 4 | 2024 | 05-08-2024 | 94.08% | 100% | 100% | 100% | 72% | 0% | 82.08% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 55372 | RS Qadr | 4 | 2024 | 05-07-2024 | 93.98% | 100% | 100% | 100% | 88.1% | 3.54% | 59.8% | 100% | 99.55% | 56.14% | 100% | 0% | 0 |
| 55373 | RS Ibu dan Anak Mutiara Bunda | 4 | 2024 | 05-06-2024 | 89.5% | 100% | 100% | 0% | 89.08% | 0% | 95.35% | 100% | 82.59% | 90% | 100% | 100% | 0 |
| 55374 | RS Ibu dan Anak Cempaka Putih Permata | 4 | 2024 | 05-08-2024 | 88.8% | 97% | 75% | 100% | 98.52% | 0% | 91.67% | 100% | 98.82% | 0% | 100% | 100% | 0 |
| 55375 | RS Ibu dan Anak Lombok Dua Dua Lontar | 4 | 2024 | 05-09-2024 | 91.63% | 100% | 100% | 20% | 96.83% | 9.52% | 93.42% | 100% | 90% | 95.06% | 100% | 100% | 0 |
| 55376 | RS Umum Daerah Malingping | 4 | 2024 | 01-01-1970 | 87.2% | 93% | 95.39% | 100% | 72.05% | 10.53% | 88.7% | 100% | 83.92% | 80.65% | 97.26% | 100% | 0 |
| 55377 | RS Mata Undaan | 4 | 2024 | 05-10-2024 | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 93.24% | 100% | 100% | 0 |
| 55378 | RS Syarif Hidayatullah | 4 | 2024 | 05-09-2024 | 93.95% | 99% | 95% | 80% | 71.25% | 6.67% | 62.19% | 100% | 82.28% | 88.67% | 95% | 100% | 0 |
| 55379 | RS Gotong Royong | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 100% | 49.42% | 0% | 59.51% | 100% | 86.45% | 100% | 100% | 100% | 0 |
| 55380 | RS Suci Paramita | 4 | 2024 | 05-08-2024 | 85% | 100% | 100% | 100% | 82.42% | 0% | 100% | 100% | 97.62% | 96.43% | 100% | 0% | 0 |
| 55381 | RS Bhakti Rahayu | 4 | 2024 | 05-10-2024 | 97.5% | 100% | 96% | 100% | 79.19% | 0% | 63.16% | 100% | 99.7% | 79.31% | 92.52% | 100% | 0 |
| 55382 | RS Umum Tk. III Brawijaya | 4 | 2024 | 01-01-1970 | 97.5% | 96% | 100% | 0% | 92.31% | 0% | 91.54% | 100% | 96.15% | 90% | 100% | 100% | 0 |
| 55383 | RS Gigi dan Mulut FKG Universitas Airlangga | 4 | 2024 | 05-09-2024 | 79.03% | 82% | 100% | % | 91.63% | 0% | 100% | 0% | 97.32% | 100% | 100% | 100% | 0 |
| 55384 | RS Umum Daerah Balaraja | 4 | 2024 | 05-08-2024 | 79.56% | 97% | 93.33% | 100% | 53.83% | 0% | 94.32% | 99.55% | 85.34% | 82.5% | 100% | 0% | 0 |
| 55385 | RS Ibu dan Anak Dhia | 4 | 2024 | 05-06-2024 | 86.14% | 97% | 100% | 100% | 93.12% | 0% | 87.5% | 100% | 99.08% | 81.82% | 100% | 100% | 0 |
| 55386 | RS Marinir Ewa Pangalila Gunungsari | 4 | 2024 | 05-09-2024 | 88.33% | 90% | 100% | 100% | 94.68% | 0% | 82.65% | 100% | 100% | 0% | 100% | 100% | 0 |
| 55387 | RS Ibu dan Anak Tiara | 4 | 2024 | 01-01-1970 | 94.5% | 95% | 97.5% | 100% | 83.89% | % | 29.41% | 100% | 99.78% | 90% | 99.1% | 100% | 0 |
| 55388 | RS Ibu dan Anak Pura Raharja | 4 | 2024 | 05-10-2024 | 91.51% | 100% | 100% | 100% | 95.84% | 3.36% | 100% | 100% | 94.88% | 97.52% | 100% | 100% | 0 |
| 55389 | RS Soemitro Lanud Moeljono Surabaya | 4 | 2024 | 05-07-2024 | 90% | 85% | 93.48% | 100% | 94.93% | 0% | 53.49% | 100% | 95.28% | 25% | 91.3% | 100% | 0 |
| 55390 | RS Umum Daerah Serpong Utara | 4 | 2024 | 05-09-2024 | 100% | 100% | 100% | 100% | 99.82% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55391 | RS Gigi dan Mulut Nala Husada | 4 | 2024 | 05-09-2024 | 88.77% | 90% | 98.84% | 0% | 100% | 0% | 0% | 0% | 50% | 0% | 0% | 0% | 0 |
| 55392 | RS Ibu dan Anak Permata Dalima | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 0% | 87.5% | 0% | 95.45% | 100% | 100% | 70% | 100% | 100% | 0 |
| 55393 | RS EMC Alam Sutera | 4 | 2024 | 05-07-2024 | 87.14% | 100% | 100% | % | 63.48% | 36.6% | 70.08% | 100% | 99.34% | 100% | 92.06% | 100% | 0 |
| 55394 | RS Islam Darus Syifa | 4 | 2024 | 05-08-2024 | 87% | 97% | 100% | 0% | 100% | 0% | 51.69% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 55395 | RS Umum Hermina Tangerang | 4 | 2024 | 05-10-2024 | 97.34% | 100% | 100% | 98.13% | 81.03% | 0% | 71.88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55396 | RS Onkologi | 4 | 2024 | 05-08-2024 | 90.68% | 100% | 100% | 0% | 29.37% | 0% | 96.12% | 100% | 97.83% | 100% | 100% | 100% | 0 |
| 55397 | RS Hermina Periuk Tangerang | 4 | 2024 | 05-08-2024 | 89% | 89% | 100% | 100% | 93.18% | 5.88% | 83.33% | 100% | 99.76% | 80% | 100% | 100% | 0 |
| 55398 | RS Ibu dan Anak Bina Medika | 4 | 2024 | 05-08-2024 | 98.35% | 100% | 100% | 100% | 74.11% | 0% | 66.27% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55399 | RS Umum Mitra Keluarga Surabaya | 4 | 2024 | 04-11-2024 | 99.43% | 100% | 100% | 0% | 0% | 1.67% | 94.34% | 100% | 100% | 0% | 100% | 100% | 0 |
| 55400 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 4 | 2024 | 05-09-2024 | 95.33% | 89% | 99.97% | 76.92% | 99.97% | 0% | 98.84% | 100% | 51.46% | 68.54% | 94.44% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.