Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 55401 | RS Hermina Ciputat | 4 | 2024 | 05-10-2024 | 91% | 100% | 100% | 100% | 88.71% | 3.34% | 82.5% | 100% | 100% | 80% | 98.33% | 100% | 0 |
| 55402 | RS Melati | 4 | 2024 | 05-10-2024 | 99.72% | 100% | 100% | 100% | 71.18% | 0% | 41.67% | 100% | 100% | 84.21% | 100% | 100% | 0 |
| 55403 | RS Ichsan Medical Center | 4 | 2024 | 05-11-2024 | 94.5% | 98% | 97.42% | 100% | 95.43% | 0% | 87.69% | 100% | 99.67% | 86.84% | 97.76% | 100% | 0 |
| 55404 | RS Jiwa Menur | 4 | 2024 | 05-10-2024 | 93.16% | 100% | 100% | % | 98.26% | 0% | 85.95% | 100% | 77.85% | 0% | 100% | 0% | 0 |
| 55405 | RS Wiyung Sejahtera | 4 | 2024 | 05-10-2024 | 84.69% | 90% | 100% | 100% | 53.56% | 8.33% | 67.3% | 100% | 98.8% | 100% | 96.11% | 100% | 0 |
| 55406 | RS Sari Asih Cipondoh | 4 | 2024 | 01-01-1970 | 94.01% | 99% | 100% | 100% | 89.13% | 0.24% | 72.5% | 98.79% | 90% | 89.89% | 100% | 100% | 0 |
| 55407 | RS Muji Rahayu | 4 | 2024 | 05-08-2024 | 92.96% | 100% | 100% | 0% | 100% | 20% | 52.73% | 100% | 96.57% | 42.7% | 100% | 100% | 0 |
| 55408 | RS Umum Hermina Cilegon | 4 | 2024 | 01-01-1970 | 91.79% | 92% | 100% | 100% | 96.46% | 0.4% | 95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55409 | RS Helsa Ciputat | 4 | 2024 | 05-02-2024 | 97.5% | 100% | 100% | 0% | 0% | 0% | 84.29% | 100% | 81.7% | 100% | 100% | 100% | 0 |
| 55410 | RS Ibu dan Anak Lombok Dua Dua | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 100% | 87.95% | 0% | 90.34% | 100% | 100% | 93.79% | 100% | 100% | 0 |
| 55411 | RS Sari Asih Serang | 4 | 2024 | 01-01-1970 | 100% | 100% | 100% | 86.96% | 100% | 3.69% | 75.1% | 100% | 100% | 100% | 92.59% | 34.04% | 0 |
| 55412 | RS Umum Daerah Banten | 4 | 2024 | 05-09-2024 | 85.81% | 100% | 100% | 100% | 94.78% | 6.8% | 98.79% | 100% | 88.85% | 66.07% | 100% | 100% | 0 |
| 55413 | Mayapada Hospital Surabaya | 4 | 2024 | 05-09-2024 | 75.28% | 100% | 94.19% | 0% | 98.69% | 5.88% | 69.53% | 100% | 92.6% | 80% | 98.6% | 100% | 0 |
| 55414 | RS Umum Daerah Haji Provinsi Jawa Timur | 4 | 2024 | 05-09-2024 | 100% | 96% | 100% | 0% | 89.37% | 6.06% | 93.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55415 | RS Ibu dan Anak Ferina | 4 | 2024 | 05-08-2024 | 73.24% | 100% | 100% | 100% | 81.36% | 0% | 93.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55416 | RS Murni Teguh Ciledug | 4 | 2024 | 05-10-2024 | 96.5% | 100% | 100% | 100% | 95.13% | 0% | 72.67% | 100% | 100% | 85.24% | 100% | 100% | 0 |
| 55417 | RS Mulya | 4 | 2024 | 05-08-2024 | 100% | 100% | 100% | 0% | 84.8% | 1.73% | 72.95% | 96.2% | 100% | 0% | 100% | 100% | 0 |
| 55418 | RS Ibu dan Anak IBI Surabaya | 4 | 2024 | 05-09-2024 | 100% | 100% | 100% | % | 90% | % | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55419 | RS Orthopedi dan Traumatologi Surabaya | 4 | 2024 | 05-10-2024 | 94.6% | 100% | 100% | % | 82.32% | 8.33% | 64.18% | 100% | 99.75% | 41.67% | 100% | 100% | 0 |
| 55420 | RS Ibu dan Anak Pusura Tegalsari | 4 | 2024 | 05-09-2024 | 91.06% | 100% | 100% | 100% | 100% | 10% | 88.57% | 100% | 93.75% | 100% | 100% | 100% | 0 |
| 55421 | RS Umum Islam Surabaya Jemursari | 4 | 2024 | 05-08-2024 | 96.47% | 99% | 100% | 100% | 92.63% | 2.9% | 83.88% | 100% | 87.97% | 100% | 100% | 100% | 0 |
| 55422 | RS Umum Ibunda | 4 | 2024 | 05-08-2024 | 82.22% | 85% | 100% | 0% | 81.28% | 0% | 82.02% | 0% | 82.46% | 76.25% | 88.8% | 100% | 0 |
| 55423 | RS PKU Muhammadiyah Surabaya | 4 | 2024 | 05-10-2024 | 90.94% | 89% | 72.5% | 78.12% | 74% | 13.79% | 40% | 100% | 60% | 30% | 72.5% | 81.82% | 0 |
| 55424 | RS Umum Daerah Husada Prima | 4 | 2024 | 05-10-2024 | 97% | 100% | 100% | 100% | 93.68% | 2.35% | 99.87% | 100% | 85.71% | 96.33% | 97.53% | 100% | 0 |
| 55425 | RS Ibu dan Anak Graha Medika | 4 | 2024 | 05-10-2024 | 98% | 96% | 100% | 88.89% | 75.26% | 4.6% | 76.71% | 100% | 84.29% | 90% | 100% | 100% | 0 |
| 55426 | RS Surabaya Medical Service | 4 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 89.09% | 0% | 91.3% | 100% | 92.44% | 80% | 80% | 100% | 0 |
| 55427 | RS Umum Daerah Kota Serang | 4 | 2024 | 05-06-2024 | 86.48% | 98% | 100% | 100% | 89.97% | 3.64% | 98.82% | 100% | 96% | 100% | 100% | 100% | 0 |
| 55428 | RS Insan Permata | 4 | 2024 | 05-10-2024 | 90.41% | 94% | 100% | 100% | 85.63% | 99.22% | 83.25% | 100% | 99.22% | 89.29% | 100% | 100% | 0 |
| 55429 | RS Fatimah | 4 | 2024 | 05-09-2024 | 99.25% | 99% | 100% | 0% | 95.2% | 0% | 85.16% | 100% | 100% | 90% | 100% | 100% | 0 |
| 55430 | RS Ibu dan Anak Kendangsari Surabaya | 4 | 2024 | 05-09-2024 | 86.64% | 100% | 100% | 100% | 76.85% | 4.88% | 76.06% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 55431 | RS Umum Siloam Hospitals Surabaya | 4 | 2024 | 05-08-2024 | 99.41% | 100% | 100% | % | 85.41% | 3.3% | 76.87% | 100% | 94.67% | 100% | 100% | 100% | 0 |
| 55432 | RS Mata Masyarakat Jawa Timur | 4 | 2024 | 05-10-2024 | 93.5% | 100% | 100% | % | 80.42% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 55433 | RS Umum Al-Irsyad Surabaya | 4 | 2024 | 05-10-2024 | 88.85% | 94% | 99.58% | 0% | 90.02% | 0% | 69.27% | 100% | 80.33% | 96.18% | 100% | 0% | 0 |
| 55434 | RS Ibu dan Anak Perdana Medica | 4 | 2024 | 05-03-2024 | 86.96% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 93.75% | 100% | 0% | 100% | 0 |
| 55435 | RS Mata Achmad Wardi BWI-DD | 4 | 2024 | 01-01-1970 | 90.5% | 100% | 100% | 0% | 100% | 4.86% | 100% | 100% | 93.11% | 100% | 100% | 100% | 0 |
| 55436 | RS Mitra Keluarga Kenjeran | 4 | 2024 | 05-10-2024 | 96.3% | 100% | 99.33% | 100% | 81.02% | 4.55% | 97.42% | 100% | 100% | 0% | 97.33% | 100% | 0 |
| 55437 | RS Umum Royal Surabaya | 4 | 2024 | 05-08-2024 | 91.02% | 94% | 93.75% | 100% | 31.62% | 0.88% | 90.62% | 30.63% | 96.53% | 100% | 95.31% | 100% | 0 |
| 55438 | RS Ibu dan Anak Kendangsari Merr | 4 | 2024 | 05-10-2024 | 97.97% | 100% | 99.98% | 25% | 94.81% | 0% | 88.05% | 100% | 98.41% | 88.89% | 100% | 100% | 0 |
| 55439 | RS Misi Lebak | 4 | 2024 | 05-08-2024 | 95% | 100% | 98.47% | 100% | 79.49% | 0% | 31.82% | 100% | 100% | 73.21% | 100% | 100% | 0 |
| 55440 | RS Sari Asih Ciputat | 4 | 2024 | 05-08-2024 | 88% | 100% | 100% | 100% | 58.76% | 0% | 73.51% | 100% | 100% | 51.43% | 99.61% | 100% | 0 |
| 55441 | RS Krakatau Medika | 4 | 2024 | 05-10-2024 | 96% | 100% | 100% | 0% | 97.26% | 0% | 90.38% | 100% | 98.23% | 82% | 100% | 100% | 0 |
| 55442 | RS Kartini | 4 | 2024 | 05-10-2024 | 88% | 88% | 87.16% | 98.21% | 85.61% | 1.27% | 85.52% | 100% | 100% | 82.62% | 100% | 100% | 0 |
| 55443 | RS Umum Daerah Bhakti Dharma Husada | 4 | 2024 | 05-08-2024 | 84.99% | 98% | 100% | % | 96.86% | 0% | 97.53% | 100% | 100% | 94.56% | 100% | 100% | 0 |
| 55444 | RS Wijaya Surabaya | 4 | 2024 | 05-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 22.35% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 55445 | RS Umum Daerah Dr. Adjidarmo | 4 | 2024 | 05-07-2024 | 88.09% | 98% | 98.32% | 66.67% | 37.18% | 0% | 98.93% | 82.92% | 89.15% | 94.85% | 100% | 100% | 0 |
| 55446 | RS Husada Utama Surabaya | 4 | 2024 | 05-03-2024 | 92.35% | 100% | 100% | 100% | 67.27% | 5.23% | 93.67% | 100% | 99.92% | 71.43% | 100% | 100% | 0 |
| 55447 | RS SHL | 4 | 2024 | 05-10-2024 | 94% | 92% | 93.33% | 100% | 80.83% | 80% | 77.78% | 96% | 96% | 82% | 96.67% | 100% | 0 |
| 55448 | RS Umum Daerah Kota Cilegon | 4 | 2024 | 05-09-2024 | 86.64% | 100% | 94.93% | 100% | 55.47% | 1.87% | 71.71% | 98.66% | 90.68% | 80% | 98.76% | 100% | 0 |
| 55449 | RS Ibu dan Anak Putri Surabaya | 4 | 2024 | 05-10-2024 | 92.07% | 100% | 100% | 100% | 100% | 0% | 94.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 55450 | RS Permata Pamulang | 4 | 2024 | 05-08-2024 | 92% | 98% | 100% | 100% | 85% | 0% | 84% | 100% | 85.25% | 85% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
