Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57501 | RS Umum Bhayangkara Lemdiklat Polri | 5 | 2024 | 06-07-2024 | 98.22% | 98% | 100% | 0% | 96.89% | 0% | 84.13% | 100% | 96.96% | 92% | 100% | 100% | 0 |
| 57502 | RS Khusus Bedah Columbia Asia Pulomas | 5 | 2024 | 06-10-2024 | 94.47% | 100% | 100% | % | 79.38% | 25.14% | 72.55% | 100% | 99.81% | 0% | 93.83% | 100% | 0 |
| 57503 | RS Umum Daerah Johar Baru | 5 | 2024 | 07-08-2024 | 92% | 97% | 100% | 0% | 78.48% | 0% | 68.29% | 100% | 92.15% | 80% | 100% | 100% | 0 |
| 57504 | RS Umum Adhyaksa | 5 | 2024 | 06-05-2024 | 85% | 100% | 100% | 0% | 83.37% | 0% | 55.63% | 100% | 99.45% | 88.89% | 100% | 90% | 0 |
| 57505 | RS Umum Tzu Chi Hospital | 5 | 2024 | 06-07-2024 | 90.4% | 99% | 95.32% | 0% | 89.42% | 1.9% | 66.04% | 98.02% | 90.93% | 92.73% | 98.21% | 95.65% | 0 |
| 57506 | RS Khusus Bedah Salemba Satu | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 57507 | RS Ibu dan Anak SamMarie Basra | 5 | 2024 | 06-07-2024 | 88.4% | 100% | 100% | 0% | 84.51% | 0% | 83.44% | 100% | 90% | 100% | 100% | 100% | 0 |
| 57508 | RS Umum Murni Teguh Sudirman Jakarta | 5 | 2024 | 07-08-2024 | 89.15% | 100% | 100% | 0% | 97.67% | 25.56% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
| 57509 | RS Umum Daerah Tanah Abang | 5 | 2024 | 06-11-2024 | 93.03% | 100% | 100% | 0% | 96.34% | 0% | 70% | 100% | 92.76% | 100% | 100% | 100% | 0 |
| 57510 | RS Jantung Jakarta | 5 | 2024 | 06-10-2024 | 88% | 99% | 100% | 0% | 96.67% | 13.33% | 94.37% | 99.33% | 100% | 88.79% | 100% | 100% | 0 |
| 57511 | RS Mata JEC Primasana @Tanjung Priok | 5 | 2024 | 06-07-2024 | 81.25% | 100% | 100% | 0% | 54.37% | 2.6% | 100% | 100% | 100% | 61.9% | 100% | 100% | 0 |
| 57512 | RS Umum Hermina Kemayoran | 5 | 2024 | 06-07-2024 | 91.55% | 100% | 100% | 90.91% | 82.54% | 0% | 66.46% | 100% | 99.59% | 80% | 96.77% | 100% | 0 |
| 57513 | RS Umum Antam Medika | 5 | 2024 | 06-03-2024 | 98.71% | 100% | 99.98% | 100% | 100% | 0% | 63.32% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57514 | RS Gigi Dan Mulut YARSI | 5 | 2024 | 06-06-2024 | 88.4% | 71% | 99.33% | % | 89.15% | 66.67% | 52.94% | 0% | 92.26% | 67.86% | 100% | 100% | 0 |
| 57515 | RS Muhammadiyah Taman Puring | 5 | 2024 | 06-05-2024 | 90.56% | 100% | 100% | 0% | 100% | 4.24% | 76.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57516 | RS Umum Yarsi | 5 | 2024 | 06-07-2024 | 84.42% | 96% | 99.49% | 42.86% | 86.69% | 0% | 98.42% | 100% | 98.69% | 100% | 100% | 100% | 0 |
| 57517 | RS Jiwa Dr. Soeharto Heerdjan | 5 | 2024 | 06-09-2024 | 95.66% | 100% | 100% | 0% | 80.5% | 0% | 87.71% | 100% | 98.5% | 92.56% | 100% | 100% | 0 |
| 57518 | RS Jiwa Islam Klender | 5 | 2024 | 06-12-2024 | 87.5% | 100% | 100% | % | 96.7% | % | 62.43% | 100% | 99.15% | 98.9% | 87.5% | 0% | 0 |
| 57519 | RS Umum Grha Kedoya | 5 | 2024 | 06-08-2024 | 87.95% | 98% | 100% | 0% | 98.87% | 6.75% | 87.61% | 100% | 99.86% | 100% | 100% | 92.59% | 0 |
| 57520 | RS Umum Daerah Pademangan | 5 | 2024 | 06-04-2024 | 85.32% | 96% | 100% | 0% | 97% | 17.14% | 81.82% | 100% | 83.89% | 85.71% | 96.23% | 100% | 0 |
| 57521 | RS Khusus Daerah Duren Sawit | 5 | 2024 | 06-10-2024 | 62.32% | 91% | 100% | 100% | 89.86% | 17.58% | 81.15% | 100% | 94.79% | 0% | 100% | 100% | 0 |
| 57522 | RS Ibu dan Anak Grand Family | 5 | 2024 | 06-10-2024 | 88.98% | 95% | 100% | 0% | 100% | 3.03% | 94.62% | 100% | 99.53% | 0% | 100% | 98.39% | 0 |
| 57523 | RS Ibu dan Anak Kemang Medical Care | 5 | 2024 | 06-10-2024 | 60.79% | 97% | 100% | 0% | 86.76% | 14.29% | 65.22% | 97.56% | 99.74% | 84.85% | 88.81% | 100% | 0 |
| 57524 | RS Umum Alia Hospital | 5 | 2024 | 06-06-2024 | 87.64% | 95% | 99.88% | 81.82% | 78.41% | 9.02% | 82.31% | 97.96% | 99.61% | 100% | 100% | 100% | 0 |
| 57525 | RS Jantung Bina Waluya | 5 | 2024 | 06-10-2024 | 77.5% | 85% | 100% | 0% | 91.62% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57526 | RS Umum Daerah Cilincing | 5 | 2024 | 06-10-2024 | 96% | 100% | 100% | 0% | 90.29% | 1.06% | 83.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57527 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 5 | 2024 | 06-10-2024 | 78.16% | 96% | 98.95% | 0% | 94.13% | 2.3% | 90.21% | 100% | 99.78% | 99.12% | 83.62% | 100% | 0 |
| 57528 | RS Umum Pelni Petamburan | 5 | 2024 | 06-09-2024 | 95.85% | 100% | 100% | 86.67% | 80.92% | 0.69% | 82.55% | 100% | 97.51% | 83.33% | 100% | 100% | 0 |
| 57529 | RS Umum Andhika | 5 | 2024 | 07-10-2024 | 95.08% | 97% | 100% | % | 87.51% | 2.11% | 60.35% | 100% | 99.48% | 100% | 100% | 100% | 0 |
| 57530 | RS Umum Sumber Waras | 5 | 2024 | 06-09-2024 | 80.55% | 95% | 97.05% | 0% | 76.7% | 1.34% | 86.44% | 80.08% | 99.26% | 91.89% | 100% | 100% | 0 |
| 57531 | RS Gigi Dan Mulut Angkatan Udara | 5 | 2024 | 01-01-1970 | 89.58% | 96% | 100% | 0% | 100% | 100% | 100% | 0% | 99.43% | 100% | 99.42% | 100% | 0 |
| 57532 | RS Siloam Agora | 5 | 2024 | 06-10-2024 | 89% | 99% | 100% | 0% | 86.57% | 8.7% | 80.81% | 100% | 100% | 100% | 100% | 83.33% | 0 |
| 57533 | RS Umum Daerah Tanjung Priok | 5 | 2024 | 06-05-2024 | 85.84% | 100% | 100% | 50% | 86.21% | 4.69% | 80.21% | 100% | 84.27% | 100% | 100% | 100% | 0 |
| 57534 | RS Umum Bhakti Mulia | 5 | 2024 | 06-08-2024 | 89.69% | 95% | 99.78% | 100% | 72.61% | 0% | 92.54% | 100% | 100% | 87.8% | 97.08% | 100% | 0 |
| 57535 | RS Umum Pengayoman Cipinang | 5 | 2024 | 06-04-2024 | 92.5% | 100% | 100% | % | 100% | % | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 57536 | RS Gigi dan Mulut FKG Universitas Trisakti | 5 | 2024 | 06-10-2024 | 99.5% | 99% | 94.96% | 0% | 83.33% | 0% | 0% | 0% | 99.09% | 100% | 0% | 100% | 0 |
| 57537 | RS Umum Daerah Budhi Asih | 5 | 2024 | 06-05-2024 | 87.34% | 100% | 100% | 100% | 55.52% | 0% | 84.84% | 100% | 94.64% | 82.89% | 100% | 100% | 0 |
| 57538 | RS Ukrida | 5 | 2024 | 06-10-2024 | 90.24% | 98% | 99.72% | 0% | 76.67% | 11.44% | 62.95% | 72% | 90.63% | 84.09% | 89.9% | 100% | 0 |
| 57539 | RSUP Persahabatan | 5 | 2024 | 06-06-2024 | 91.76% | 100% | 100% | 100% | 70.21% | 2.87% | 96.09% | 100% | 94.19% | 95.92% | 100% | 100% | 0 |
| 57540 | RS Umum Daerah Mampang Prapatan | 5 | 2024 | 06-03-2024 | 89% | 100% | 100% | 0% | 98% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57541 | RS Ibu dan Anak Family | 5 | 2024 | 06-10-2024 | 88.38% | 97% | 100% | 0% | 95.75% | 0% | 99.07% | 100% | 99.9% | 0% | 100% | 100% | 0 |
| 57542 | RS Umum dr Abdul Radjak Cengkareng | 5 | 2024 | 06-06-2024 | 99.6% | 100% | 100% | 100% | 97.72% | 0% | 62.24% | 100% | 96.75% | 100% | 100% | 100% | 0 |
| 57543 | RS Brawijaya Saharjo | 5 | 2024 | 07-11-2024 | 95.05% | 100% | 99.89% | 100% | 76.17% | 0% | 70.8% | 100% | 99.82% | 0% | 99.33% | 100% | 0 |
| 57544 | RS Umum Daerah Koja | 5 | 2024 | 06-07-2024 | 84.5% | 90% | 100% | 100% | 100% | 1.43% | 100% | 100% | 95.77% | 85.19% | 96.94% | 100% | 0 |
| 57545 | RS Umum Daerah Pasar Minggu | 5 | 2024 | 06-05-2024 | 87.66% | 100% | 99.79% | 0% | 61.87% | 0.62% | 98.89% | 100% | 94.91% | 77.46% | 90.37% | 100% | 0 |
| 57546 | RS Umum Akademik Atma Jaya | 5 | 2024 | 06-10-2024 | 89.33% | 100% | 95.81% | 0% | 54.96% | 3.6% | 82.03% | 96.15% | 93.55% | 93.75% | 99.87% | 100% | 0 |
| 57547 | Mayapada Hospital Kuningan | 5 | 2024 | 07-09-2024 | 86.67% | 100% | 99.95% | 100% | 77.78% | 1.15% | 77.22% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 57548 | RS Umum Pantai Indah Kapuk | 5 | 2024 | 06-10-2024 | 85.88% | 100% | 100% | 0% | 94.76% | 8.68% | 93.03% | 92.74% | 97.99% | 93.33% | 100% | 100% | 0 |
| 57549 | RS Umum Pelabuhan Tanjung Priok | 5 | 2024 | 06-06-2024 | 93.59% | 95% | 100% | 100% | 90.85% | 0% | 71.07% | 100% | 100% | 96.56% | 99.96% | 100% | 0 |
| 57550 | RS Khusus Bedah Rawamangun | 5 | 2024 | 06-10-2024 | 95.24% | 93% | 100% | 0% | 88.07% | 0% | 98.07% | 100% | 99.22% | 73.02% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.