Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57401 | RS Umum Citra Husada | 5 | 2024 | 06-10-2024 | 100% | 98% | 98.91% | 100% | 63.33% | 2.07% | 95.15% | 100% | 97.7% | 93.75% | 93.08% | 100% | 0 |
| 57402 | RS Umum Daerah Perdagangan | 5 | 2024 | 06-10-2024 | 66.67% | 100% | 100% | 100% | 42.97% | 0% | 90.59% | 100% | 98.95% | 100% | 100% | 100% | 0 |
| 57403 | RS Umum Daerah Tuan Rondahaim | 5 | 2024 | 06-09-2024 | 89.26% | 89% | 90.31% | % | 96.34% | 0% | 80.65% | 100% | 92.45% | 80% | 89.66% | 100% | 0 |
| 57404 | RS Umum Santa Elisabeth Medan | 5 | 2024 | 01-01-1970 | 92.1% | 97% | 100% | 100% | 30.14% | 37.01% | 79.96% | 100% | 96.74% | 0% | 100% | 100% | 0 |
| 57405 | RS Umum Malahayati | 5 | 2024 | 06-10-2024 | 93% | 97% | 100% | 100% | 85.14% | 0.76% | 87.31% | 100% | 98.14% | 52.38% | 92.89% | 100% | 0 |
| 57406 | RS Umum Mahkota Bidadari | 5 | 2024 | 06-08-2024 | 96% | 98% | 100% | 100% | 97.33% | 0% | 98% | 100% | 95.3% | 86.67% | 100% | 100% | 0 |
| 57407 | RS Umum Daerah Sidikalang | 5 | 2024 | 06-04-2024 | 92.47% | 100% | 100% | 47.62% | 91.02% | 0.99% | 86.53% | 77.45% | 81.21% | 89.31% | 100% | 100% | 0 |
| 57408 | RS Umum Advent Medan | 5 | 2024 | 06-10-2024 | 100% | 90% | 100% | 0% | 86.98% | 4.26% | 76.32% | 100% | 94.9% | 100% | 100% | 96% | 0 |
| 57409 | RS Umum Daerah Kabanjahe | 5 | 2024 | 06-10-2024 | 95% | 100% | 80% | 100% | 70% | 0% | 90% | 100% | 95% | 0% | 98% | 0% | 0 |
| 57410 | RS Umum Stella Maris | 5 | 2024 | 06-08-2024 | 97.59% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.39% | 100% | 100% | 100% | 0 |
| 57411 | RS Umum Pancur Batu | 5 | 2024 | 06-10-2024 | 80.74% | 82% | 100% | 0% | 62.48% | 0% | 100% | 100% | 95.21% | 85.23% | 100% | 0% | 0 |
| 57412 | RS Umum Daerah Simeulue | 5 | 2024 | 06-09-2024 | 83.69% | 92% | 100% | 57.14% | 95.94% | 0% | 100% | 100% | 95.64% | 100% | 100% | 100% | 0 |
| 57413 | RS Jiwa Bina Karsa Tuntungan | 5 | 2024 | 07-08-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57414 | RS Umum Sundari | 5 | 2024 | 06-03-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 57415 | RS Umum Kasih Insani | 5 | 2024 | 07-10-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 57416 | RS Ibu dan Anak Maharani | 5 | 2024 | 06-08-2024 | 98.5% | 100% | 100% | 100% | 92.31% | 0% | 100% | 100% | 100% | 98.59% | 100% | 0% | 0 |
| 57417 | RS Umum Daerah Aceh Singkil | 5 | 2024 | 06-07-2024 | 87.53% | 34% | 89.69% | 0% | 82.29% | 0% | 100% | 0% | 75.99% | 0% | 91% | 0% | 0 |
| 57418 | RS Jiwa Prof. Dr. Muhammad Ildrem | 5 | 2024 | 10-10-2024 | 85.48% | 81% | 100% | 0% | 91.45% | 0% | 100% | 0% | 100% | 100% | 50% | 0% | 0 |
| 57419 | RS Umum Mitra Medika | 5 | 2024 | 06-06-2024 | 95.97% | 100% | 100% | 0% | 98.67% | 3.08% | 93.05% | 100% | 98.28% | 100% | 100% | 100% | 0 |
| 57420 | RS Umum Daerah Kota Subulussalam | 5 | 2024 | 06-06-2024 | 87.6% | 100% | 100% | 100% | 81.25% | 0% | 100% | 100% | 100% | 82.14% | 100% | 80% | 0 |
| 57421 | RS Ibu dan Anak Pramaliesa | 5 | 2024 | 06-06-2024 | 42% | 87% | 99% | 95% | 85% | 89% | 89% | 100% | 100% | 98% | 98% | 95% | 0 |
| 57422 | RS Umum Citra Medika | 5 | 2024 | 06-08-2024 | 90% | 95% | 100% | 85.23% | 78% | 0% | 80% | 100% | 91.96% | 81.25% | 100% | 86.67% | 0 |
| 57423 | RS Umum Daerah Dr. H. Yulidin Away | 5 | 2024 | - | 85% | 83% | 93.33% | 73.33% | 80% | 3.16% | 83.33% | 100% | 83.47% | 56.67% | 90% | 86.67% | 0 |
| 57424 | RS Umum Islam Malahayati | 5 | 2024 | 06-10-2024 | 92.94% | 76% | 100% | 84% | 100% | 0% | 59.67% | 100% | 89.11% | 94.44% | 100% | 100% | 0 |
| 57425 | RS Umum Daerah H. Sahudin Kutacane | 5 | 2024 | 06-06-2024 | 90.91% | 93% | 94.95% | % | 100% | % | 100% | 100% | 99.74% | 57.14% | 94.17% | 100% | 0 |
| 57426 | RS Umum Sari Mutiara Lubuk Pakam | 5 | 2024 | 06-07-2024 | 98.33% | 97% | 84.51% | 90.91% | 67.19% | 26.53% | 82.58% | 100% | 98.2% | 81.82% | 100% | 83.33% | 0 |
| 57427 | RS Umum Materna | 5 | 2024 | 06-05-2024 | 49% | 100% | 100% | 0% | 100% | 0% | 71.29% | 100% | 0% | 100% | 100% | 100% | 0 |
| 57428 | RS Umum Harapan Sehat | 5 | 2024 | - | 90.5% | 95% | 100% | 0% | 98.59% | 0% | 96.29% | 97.5% | 100% | 98.33% | 99.17% | 100% | 0 |
| 57429 | RS Umum Sinar Husni | 5 | 2024 | 06-05-2024 | 99% | 100% | 99.01% | 100% | 96.92% | 2.63% | 96.44% | 100% | 99.01% | 96.04% | 100% | 100% | 0 |
| 57430 | RS AL Dr. Komang Makes Belawan | 5 | 2024 | 06-09-2024 | 96% | 96% | 100% | 100% | 98.13% | 0% | 100% | 100% | 99.9% | 100% | 100% | 0% | 0 |
| 57431 | RS Umum PTP II Tg Selamat | 5 | 2024 | 06-07-2024 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57432 | RS Umum Rahmad Hidayah | 5 | 2024 | 06-07-2024 | 96.67% | 99% | 97% | 97.33% | 97.67% | 99.33% | 96% | 96% | 96.33% | 96.67% | 99% | 98.33% | 0 |
| 57433 | RS Umum Daerah Cut Nyak Dhien | 5 | 2024 | 06-07-2024 | 87.5% | 90% | 98.67% | 100% | 86.68% | 4.38% | 91.41% | 100% | 99.99% | 93.55% | 94.81% | 100% | 0 |
| 57434 | RS Umum Yoshua | 5 | 2024 | 06-10-2024 | 93.33% | 88% | 100% | 90.91% | 94.34% | 92.86% | 98.33% | 90.91% | 96.67% | 96.15% | 93.33% | 98.33% | 0 |
| 57435 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 5 | 2024 | 07-09-2024 | 84.5% | 94% | 100% | 62.5% | 67.07% | 55.56% | 97.38% | 100% | 98.8% | 0% | 100% | 100% | 0 |
| 57436 | RS Umum Full Bethesda | 5 | 2024 | 06-06-2024 | 85.5% | 100% | 100% | 100% | 89.14% | 0% | 89% | 100% | 100% | 88.33% | 100% | 80% | 0 |
| 57437 | RS Umum Daerah Tanjung Pura | 5 | 2024 | 06-10-2024 | 86% | 84% | 100% | 3.57% | 100% | 5.41% | 100% | 94.12% | 98% | 15% | 100% | 100% | 0 |
| 57438 | RS Umum Keliat | 5 | 2024 | 06-03-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57439 | RS Umum Daerah dr. Zubir Mahmud | 5 | 2024 | 06-10-2024 | 88.38% | 90% | 90.87% | 100% | 84.95% | 1.39% | 86.67% | 100% | 100% | 0% | 89.21% | 0% | 0 |
| 57440 | RS Umum Mitra Sehat | 5 | 2024 | 06-10-2024 | 92.5% | 94% | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57441 | RSAU Dr. Abdul Malik | 5 | 2024 | 06-10-2024 | 90% | 93% | 100% | 0% | 96.43% | 0% | 87.84% | 80% | 100% | 100% | 100% | 100% | 0 |
| 57442 | RS Umum Daerah Bangun Purba | 5 | 2024 | 06-04-2024 | 78.95% | 80% | 87.21% | % | 86.54% | % | 87.72% | 100% | 84.13% | 100% | 96.49% | 92% | 0 |
| 57443 | RS Umum Patar Asih | 5 | 2024 | 06-07-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57444 | RS Umum Wira Husada | 5 | 2024 | 06-03-2024 | 88.5% | 100% | 100% | 100% | 94.53% | 1.64% | 88.27% | 100% | 95.56% | 100% | 100% | 100% | 0 |
| 57445 | RS Umum Sint Lucia | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 100% | 78.57% | 0% | 87.5% | 100% | 82.56% | 100% | 100% | 100% | 0 |
| 57446 | RS Umum Sawit Indah Perbaungan | 5 | 2024 | 06-10-2024 | 94% | 95% | 93.18% | 86.36% | 84.17% | 75% | 95.24% | 94.81% | 98.36% | 94.38% | 95.35% | 83.33% | 0 |
| 57447 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 5 | 2024 | 06-10-2024 | 95.5% | 96% | 100% | 100% | 97.08% | 0% | 92.64% | 100% | 92.01% | 88.98% | 100% | 80% | 0 |
| 57448 | RS Ibu dan Anak Azalia | 5 | 2024 | 06-05-2024 | 100% | 100% | 100% | 100% | 87.91% | 0% | 100% | 75% | 100% | 100% | 100% | 100% | 0 |
| 57449 | RS Umum Daerah H. Bachtiar Djafar | 5 | 2024 | 06-08-2024 | 88.5% | 92% | 100% | % | 100% | % | 100% | 100% | 97.24% | 100% | 100% | 0% | 0 |
| 57450 | RS Sri Pamela Sei Dadap | 5 | 2024 | 06-10-2024 | 89.96% | 100% | 100% | 0% | 98.47% | 0% | 94.17% | 100% | 95.56% | 96.89% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.