Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57351 | RS Umum Sakinah | 5 | 2024 | 06-10-2024 | 88.1% | 83% | 100% | 100% | 64.79% | 0.87% | 73% | 100% | 97.09% | 100% | 100% | 100% | 0 |
| 57352 | RS Tk. IV 01.07.01 | 5 | 2024 | 06-10-2024 | 86.82% | 97% | 94.89% | 0% | 72.7% | 5.93% | 82.5% | 100% | 99.41% | 93.4% | 91.92% | 100% | 0 |
| 57353 | RS Umum Daerah dr. M. Thomsen Nias | 5 | 2024 | 06-07-2024 | 85.29% | 96% | 100% | 100% | 70.54% | 0% | 97.44% | 100% | 99.97% | 86.36% | 100% | 100% | 0 |
| 57354 | RS Umum Daerah dr. Husni Thamrin | 5 | 2024 | 06-06-2024 | 94% | 90% | 95.65% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 57355 | RS Umum Daerah Meuraxa | 5 | 2024 | 06-07-2024 | 82.98% | 98% | 100% | 0% | 97.44% | 1.89% | 96.36% | 95.25% | 82.35% | 100% | 100% | 100% | 0 |
| 57356 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 5 | 2024 | 06-08-2024 | 82.16% | 97% | 97.65% | 82.14% | 77.38% | 4.82% | 80.41% | 100% | 85.9% | 92.86% | 95.83% | 100% | 0 |
| 57357 | RS Umum Daerah Dr. Hadrianus Sinaga | 5 | 2024 | 06-07-2024 | 91.12% | 91% | 100% | 93.94% | 50% | 0% | 100% | 100% | 90.11% | 100% | 100% | 100% | 0 |
| 57358 | RS Umum Harapan Bunda Banda Aceh | 5 | 2024 | 06-08-2024 | 80.29% | 97% | 73.75% | 88.24% | 80.76% | 4.55% | 56.24% | 96.88% | 86.83% | 81.37% | 93.41% | 100% | 0 |
| 57359 | RS Umum Harapan | 5 | 2024 | 06-08-2024 | 84.27% | 97% | 100% | 84.62% | 74.91% | 0% | 76.63% | 100% | 96.96% | 85% | 99.06% | 100% | 0 |
| 57360 | RS Pendidikan Universitas Syiah Kuala | 5 | 2024 | 06-10-2024 | 97.57% | 96% | 100% | 0% | 58.43% | 0% | 80.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57361 | RS Tiga Bersaudara | 5 | 2024 | 01-01-1970 | 50% | 36% | 100% | 100% | 100% | 100% | 100% | 100% | 50% | 100% | 19.23% | 100% | 0 |
| 57362 | RS Umum Daerah Pandan | 5 | 2024 | 06-10-2024 | 86.92% | 94% | 82.87% | 35.29% | 44.84% | 14.29% | 92.59% | 100% | 100% | 84.17% | 100% | 80% | 0 |
| 57363 | RS Umum Daerah Dr. FL Tobing Sibolga | 5 | 2024 | 06-10-2024 | 97.33% | 98% | 100% | 0% | 98.07% | 0.94% | 99% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 57364 | RS Umum Daerah Pintu Padang | 5 | 2024 | 06-10-2024 | 80% | 80% | 100% | % | 75.12% | % | 75% | 0% | 82.03% | 75% | 83.33% | 0% | 0 |
| 57365 | RS Umum Horas Insani | 5 | 2024 | 06-10-2024 | 81.71% | 100% | 100% | 0% | 63.44% | 4.21% | 61.81% | 79.53% | 90.32% | 80% | 95.56% | 100% | 0 |
| 57366 | RS Rasyida Siantar | 5 | 2024 | 07-01-2024 | 98.5% | 100% | 100% | 0% | 95.24% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57367 | RS Tk. IV Lhokseumawe Aceh Utara | 5 | 2024 | 06-06-2024 | 90.69% | 95% | 99.72% | 100% | 86.69% | 3.98% | 94.99% | 100% | 84.83% | 88% | 98.76% | 100% | 0 |
| 57368 | RS Umum Daerah Tapanuli Selatan | 5 | 2024 | 06-05-2024 | 91.5% | 98% | 100% | 0% | 100% | 0% | 82.35% | 100% | 91% | 100% | 100% | 100% | 0 |
| 57369 | RS Umum Tiara Kasih Sejati | 5 | 2024 | 06-10-2024 | 80% | 80% | 100% | 78.12% | 82.86% | 0% | 92.5% | 87.72% | 100% | 66.67% | 86.67% | 0% | 0 |
| 57370 | RS Umum Meutia | 5 | 2024 | 06-10-2024 | 97.74% | 98% | 95.81% | 0% | 99.2% | 0.83% | 98.92% | 0% | 99% | 0% | 0% | 100% | 0 |
| 57371 | RS Umum Daerah Dr. Tengku Mansyur | 5 | 2024 | 06-08-2024 | 93.33% | 82% | 80.65% | 86.67% | 86.67% | 2.56% | 96.55% | 100% | 93.67% | 90% | 100% | 100% | 0 |
| 57372 | RS Umum Daerah Kota Pinang | 5 | 2024 | 06-10-2024 | 86% | 87% | 94.57% | 92.86% | 98.54% | 1.41% | 97.93% | 100% | 91.3% | 100% | 100% | 100% | 0 |
| 57373 | RS Umum Daerah Langsa | 5 | 2024 | 06-07-2024 | 81% | 84% | 98.49% | 100% | 86.12% | 1.81% | 93.43% | 100% | 83.55% | 100% | 100% | 100% | 0 |
| 57374 | RS Umum Kasih Ibu Lhokseumawe | 5 | 2024 | 06-03-2024 | 83.5% | 80% | 90% | 80% | 75% | 0.5% | 57% | 90% | 90% | 72% | 100% | 92% | 0 |
| 57375 | RS Umum Vita Insani | 5 | 2024 | 06-07-2024 | 89.5% | 99% | 99.1% | 70.37% | 76.67% | 2.91% | 85.4% | 99.7% | 87.99% | 83.24% | 99.05% | 100% | 0 |
| 57376 | RS Jiwa Aceh | 5 | 2024 | 06-10-2024 | 95.15% | 98% | 92.86% | % | 100% | % | 92.07% | 100% | 100% | 75% | 100% | 0% | 0 |
| 57377 | RS Umum Daerah Tarutung | 5 | 2024 | 06-07-2024 | 98% | 100% | 87.12% | 0% | 31.35% | 2.82% | 100% | 100% | 97.79% | 100% | 100% | 100% | 0 |
| 57378 | RS Umum Pertamina Pangkalan Brandan | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 62.81% | 0% | 77.39% | 91.3% | 99% | 93.33% | 100% | 0% | 0 |
| 57379 | RS Umum Daerah Kabupaten Aceh Besar | 5 | 2024 | 06-09-2024 | 94.93% | 88% | 99.93% | 100% | 31.96% | 3.7% | 94.95% | 100% | 92.85% | 80% | 95.24% | 100% | 0 |
| 57380 | RS Umum Sembiring Deli Tua | 5 | 2024 | 06-08-2024 | 98.5% | 97% | 98.76% | 0% | 75.08% | 9.5% | 74.61% | 100% | 99.96% | 76.87% | 99.77% | 96% | 0 |
| 57381 | RS Umum Delia | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 0% | 98.67% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | 0 |
| 57382 | RS Umum Ibnu Sina | 5 | 2024 | 06-06-2024 | 95% | 90% | 100% | 0% | 83.33% | 89.19% | 90% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 57383 | RS Umum Dr. Gerhard L. Tobing | 5 | 2024 | 06-08-2024 | 93% | 83% | 100% | 0% | 83.33% | 0% | 82.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57384 | RS Umum Methodist | 5 | 2024 | 10-11-2024 | 99% | 99% | 100% | 100% | 93.03% | 0% | 100% | 97.78% | 100% | 3.45% | 100% | 93.33% | 0 |
| 57385 | RS Umum Daerah TGK Chik Ditiro Sigli | 5 | 2024 | 07-05-2024 | 85.24% | 87% | 87.99% | 90.91% | 34.4% | 0% | 100% | 100% | 89.83% | 90.91% | 84.2% | 85.71% | 0 |
| 57386 | RS Umum Daerah Drs. H. Amri Tambunan | 5 | 2024 | 06-08-2024 | 86.78% | 100% | 100% | 100% | 94.13% | 1.4% | 79.13% | 100% | 98.12% | 97.22% | 100% | 100% | 0 |
| 57387 | RS Umum Wampu Norita | 5 | 2024 | 06-10-2024 | 92.5% | 100% | 100% | 0% | 83.33% | 0% | 53.57% | 100% | 0% | 100% | 100% | 100% | 0 |
| 57388 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 5 | 2024 | 06-05-2024 | 75.3% | 85% | 95.76% | 100% | 73.82% | 0% | 96.51% | 98.36% | 78% | 95.97% | 73.79% | 100% | 0 |
| 57389 | RS Umum Murni Teguh Methodist Susanna Wesley | 5 | 2024 | 06-10-2024 | 85.26% | 100% | 98.89% | 0% | 54.9% | 10% | 41.72% | 100% | 100% | 65.28% | 100% | 85.71% | 0 |
| 57390 | RS Umum Mufid | 5 | 2024 | 01-01-1970 | 94.5% | 98% | 100% | 100% | 78% | 0% | 60% | 100% | 90% | 100% | 100% | 100% | 0 |
| 57391 | RS Umum Efarina Etaham | 5 | 2024 | 07-04-2024 | 97.5% | 94% | 91.67% | 86.67% | 85.71% | 10% | 85% | 80% | 96.67% | 85% | 86.67% | 96% | 0 |
| 57392 | RS Umum Putri Bidadari | 5 | 2024 | 06-06-2024 | 100% | 100% | 100% | 20.31% | 93.06% | 2.53% | 92.32% | 100% | 97.83% | 100% | 100% | 100% | 0 |
| 57393 | RS Umum Daerah Salak | 5 | 2024 | 06-10-2024 | 95% | 100% | 100% | 77.27% | 99.53% | 2.33% | 100% | 100% | 95.27% | 100% | 100% | 100% | 0 |
| 57394 | RS Umum Deli | 5 | 2024 | 06-06-2024 | 96.18% | 98% | 86% | 0% | 86.45% | 0% | 81.71% | 100% | 97.16% | 0% | 100% | 100% | 0 |
| 57395 | RS Umum Laras Kabupaten Simalungun | 5 | 2024 | 06-08-2024 | 98.77% | 97% | 87.5% | 0% | 81.88% | 18.75% | 76.04% | 100% | 90.39% | 25.27% | 100% | 0% | 0 |
| 57396 | RS Umum Daerah Nias Selatan | 5 | 2024 | 06-07-2024 | 77.5% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 57397 | RS Umum Daerah Dr. Fauziah Bireun | 5 | 2024 | 06-07-2024 | 54.54% | 65% | 100% | 100% | 43.38% | 5.43% | 94.05% | 91.07% | 96.35% | 69.81% | 100% | 100% | 0 |
| 57398 | RS Umum Daerah Parapat | 5 | 2024 | 06-09-2024 | 97.5% | 89% | 100% | 25% | 91.72% | 14.29% | 59.38% | 100% | 90.47% | 100% | 100% | 100% | 0 |
| 57399 | RS Umum Delima Medan | 5 | 2024 | 06-10-2024 | 97.44% | 99% | 100% | 100% | 100% | 100% | 78.48% | 100% | 98.43% | 71.43% | 100% | 100% | 0 |
| 57400 | RS Arun Lhokseumawe | 5 | 2024 | 06-07-2024 | 94.5% | 99% | 100% | 100% | 55.84% | 0.9% | 65.53% | 100% | 89.68% | 0% | 80% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.