Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57251 | Siloam Hospitals Lippo Cikarang | 5 | 2024 | 06-10-2024 | 92.49% | 100% | 100% | 100% | 71.72% | 16.32% | 72.73% | 100% | 97.5% | 88.89% | 100% | 100% | 0 |
| 57252 | RS Umum Permata Cibubur | 5 | 2024 | 06-10-2024 | 94.39% | 100% | 98.78% | 100% | 69.03% | 1.45% | 98.71% | 100% | 98.56% | 75.22% | 99.71% | 100% | 0 |
| 57253 | RS Umum Pelabuhan Cirebon | 5 | 2024 | 06-10-2024 | 90.41% | 92% | 98.04% | 100% | 80% | 0% | 51.44% | 100% | 97.17% | 86.21% | 99.82% | 100% | 0 |
| 57254 | RS Umum Harapan Mulia | 5 | 2024 | 06-10-2024 | 99.01% | 99% | 99.13% | 100% | 98.86% | 0% | 69.52% | 100% | 85.56% | 99.12% | 99.76% | 98.04% | 0 |
| 57255 | RS Umum Immanuel Bandung | 5 | 2024 | 06-07-2024 | 97.84% | 99% | 100% | 0% | 96.32% | 0.68% | 60.84% | 100% | 88.9% | 70% | 100% | 100% | 0 |
| 57256 | RS Umum Tk. IV 03.07.03 Sariningsih | 5 | 2024 | 06-06-2024 | 87.5% | 88% | 100% | 100% | 100% | 0% | 95% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 57257 | RS San Medical Center | 5 | 2024 | 06-10-2024 | 96% | 96% | 98.95% | 100% | 80% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57258 | RS Cahaya Medika | 5 | 2024 | 06-07-2024 | 100% | 100% | 100% | 100% | 79.01% | 100% | 70.18% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57259 | RS Umum Juwita | 5 | 2024 | 06-06-2024 | 98.75% | 99% | 100% | 100% | 100% | 0% | 68.58% | 100% | 95.18% | 18.75% | 100% | 100% | 0 |
| 57260 | RS Umum Mulia Pajajaran | 5 | 2024 | 06-10-2024 | 88.79% | 100% | 100% | 100% | 83.61% | 4.44% | 84.49% | 100% | 65.97% | 81.08% | 100% | 100% | 0 |
| 57261 | RS Umum Metro Hospitals | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 90.91% | 87.35% | 4.42% | 96.33% | 100% | 96.63% | 91.3% | 100% | 100% | 0 |
| 57262 | RS Umum Rosela | 5 | 2024 | 06-08-2024 | 91.5% | 76% | 71.43% | 100% | 62.5% | 10% | 82.5% | 100% | 100% | 60% | 100% | 83.33% | 0 |
| 57263 | RS Umum Anna Medika | 5 | 2024 | 06-07-2024 | 95.45% | 100% | 99.93% | 100% | 94.22% | 2.38% | 95.54% | 98.89% | 100% | 56.25% | 100% | 100% | 0 |
| 57264 | RS Umum Mitra Keluarga Bekasi Timur | 5 | 2024 | 06-10-2024 | 99.06% | 100% | 100% | 100% | 98.16% | 1.93% | 94.65% | 100% | 92.37% | 100% | 100% | 100% | 0 |
| 57265 | RS Uni Medika Setu Bekasi | 5 | 2024 | 06-08-2024 | 99.82% | 100% | 100% | 84.62% | 92.53% | 5% | 61.2% | 100% | 99.24% | 75% | 100% | 100% | 0 |
| 57266 | RSAU dr. M. Salamun | 5 | 2024 | 01-10-2025 | 85.34% | 85% | 100% | 100% | 89.97% | 0% | 85.66% | 97.16% | 92.39% | 92.06% | 100% | 100% | 82.73 |
| 57267 | RS Umum Bhayangkara Tk IV Bogor | 5 | 2024 | 01-01-1970 | 92.5% | 90% | 100% | 100% | 90% | 0% | 86.67% | 100% | 91.84% | 100% | 100% | 100% | 0 |
| 57268 | RS Permata Keluarga Karawang | 5 | 2024 | 06-10-2024 | 88% | 93% | 100% | 100% | 87.95% | 0.66% | 89.19% | 100% | 93.06% | 75% | 100% | 100% | 0 |
| 57269 | Rumah Sakit Mitra Plumbon Cibitung | 5 | 2024 | 06-10-2024 | 86.97% | 100% | 100% | 0% | 87.94% | 2.31% | 75.11% | 100% | 85.76% | 90.15% | 100% | 100% | 0 |
| 57270 | RS Umum Muhammadiyah | 5 | 2024 | 06-07-2024 | 90% | 88% | 100% | 100% | 93.99% | 2.94% | 100% | 100% | 88.22% | 100% | 100% | 100% | 0 |
| 57271 | RS Umum Hermina Galaxy | 5 | 2024 | 06-10-2024 | 90.4% | 99% | 100% | 100% | 86.44% | 0.58% | 88.78% | 100% | 100% | 82.93% | 100% | 100% | 0 |
| 57272 | RSU Bhayangkara Tk. II Sartika Asih | 5 | 2024 | 06-06-2024 | 84.23% | 97% | 100% | 100% | 72.99% | 0.76% | 98.59% | 100% | 98.63% | 0% | 100% | 100% | 0 |
| 57273 | RS Primaya Karawang | 5 | 2024 | 06-10-2024 | 91.62% | 97% | 100% | 100% | 97.91% | 4.72% | 94% | 100% | 95.45% | 90.91% | 100% | 100% | 0 |
| 57274 | RS Umum Mitra Keluarga Cikarang | 5 | 2024 | 06-10-2024 | 99.72% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57275 | RS Graha Medika Bogor | 5 | 2024 | 06-10-2024 | 74.55% | 62% | 100% | 100% | 44.37% | 32.47% | 61.07% | 87.8% | 82.99% | 100% | 100% | 100% | 0 |
| 57276 | RS Umum Amanda Mitra Keluarga | 5 | 2024 | 06-07-2024 | 98.04% | 98% | 100% | 100% | 85.73% | 0.96% | 97.26% | 98.83% | 100% | 90% | 98.56% | 100% | 0 |
| 57277 | RS Ibu dan Anak Taman Harapan Baru | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 94.74% | 88.89% | 4.76% | 70.98% | 100% | 93.7% | 82.98% | 100% | 100% | 0 |
| 57278 | RS Umum Budi Asta | 5 | 2024 | 06-07-2024 | 99.08% | 100% | 100% | 100% | 91.07% | 0% | 42.11% | 100% | 100% | 98.03% | 100% | 100% | 0 |
| 57279 | RS Hermina Karawang | 5 | 2024 | 06-09-2024 | 98.81% | 100% | 100% | 97.3% | 78.11% | 0.42% | 85.8% | 100% | 94.09% | 75% | 96% | 100% | 0 |
| 57280 | RS Ibu dan Anak Limijati | 5 | 2024 | 06-05-2024 | 87.54% | 100% | 100% | 0% | 98.44% | 4.33% | 91.03% | 100% | 99.75% | 86.67% | 100% | 100% | 0 |
| 57281 | RS Umum Muhammadiyah | 5 | 2024 | 06-10-2024 | 76.67% | 91% | 97.01% | 87.5% | 48% | 3.12% | 60.5% | 87.57% | 94.81% | 76.47% | 93.94% | 100% | 0 |
| 57282 | RS Umum Asri Medika | 5 | 2024 | 06-08-2024 | 91% | 87% | 71.32% | 100% | 85.55% | 0% | 42.86% | 100% | 100% | 0% | 52.9% | 42.86% | 0 |
| 57283 | RS DKH Cikarang barat | 5 | 2024 | 06-10-2024 | 75.83% | 91% | 89.15% | 100% | 92.86% | 100% | 67.18% | 100% | 100% | 100% | 100% | 66.67% | 0 |
| 57284 | RS Umum Sumber Kasih | 5 | 2024 | 06-07-2024 | 86.91% | 93% | 100% | 100% | 96% | 0% | 85.87% | 98.85% | 99.99% | 84.08% | 97% | 100% | 0 |
| 57285 | RS Umum Masmitra | 5 | 2024 | 06-10-2024 | 0% | 98% | 0% | 5.88% | 0% | 0% | 88.5% | 100% | 97.05% | 0% | 12.84% | 100% | 0 |
| 57286 | RS AMC | 5 | 2024 | 06-07-2024 | 94.66% | 98% | 100% | 25% | 75.78% | 0% | 51.5% | 100% | 95.31% | 100% | 100% | 100% | 0 |
| 57287 | RS Umum Daerah Kota Bandung | 5 | 2024 | 07-10-2024 | 86.38% | 91% | 82.88% | 66.67% | 68.44% | 0% | 98.03% | 100% | 99.57% | 83% | 0% | 100% | 0 |
| 57288 | RS Umum dr. Abdul Radjak Cibitung | 5 | 2024 | 06-07-2024 | 92.07% | 100% | 100% | 0% | 72.5% | 0% | 69.57% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 57289 | RS Umum Dr. Iqbali Taufan | 5 | 2024 | 09-09-2024 | 95.2% | 96% | 95.56% | 0% | 100% | 0% | 49.33% | 100% | 100% | 94.44% | 88.89% | 100% | 0 |
| 57290 | RS Permata Bunda | 5 | 2024 | 06-04-2024 | 100% | 100% | 100% | 0% | 95.9% | 0% | 0% | 100% | 71.21% | 100% | 100% | 100% | 0 |
| 57291 | RS Umum Santosa Hospital Bandung Central | 5 | 2024 | 06-06-2024 | 99.5% | 100% | 100% | 100% | 96.14% | 0.1% | 90.64% | 100% | 93.25% | 95.24% | 100% | 100% | 0 |
| 57292 | RSAU Dr. M. Hassan Toto | 5 | 2024 | 06-05-2024 | 98.35% | 99% | 100% | 0% | 97.49% | 0% | 90.99% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 57293 | RS Umum Al-Islam Bandung | 5 | 2024 | 06-07-2024 | 99.84% | 95% | 100% | 100% | 92.6% | 5.06% | 84.45% | 87.96% | 92.69% | 93.75% | 100% | 100% | 0 |
| 57294 | RS Umum Melinda 2 | 5 | 2024 | 06-05-2024 | 98.26% | 96% | 97.85% | 100% | 84.21% | 7.69% | 91.95% | 100% | 100% | 100% | 98.08% | 91.67% | 0 |
| 57295 | RS Umum Daerah Cililin | 5 | 2024 | 01-01-1970 | 96.11% | 86% | 100% | 80% | 73.75% | 0% | 80.87% | 100% | 96.03% | 80.65% | 85.06% | 100% | 0 |
| 57296 | RS Khusus Gigi dan Mulut UNPAD | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 57297 | RS Umum Daerah Lembang | 5 | 2024 | 06-10-2024 | 89.7% | 93% | 100% | 100% | 83.76% | 0.91% | 88.65% | 100% | 93.35% | 50% | 100% | 100% | 0 |
| 57298 | RS Umum Salak | 5 | 2024 | 06-10-2024 | 86.57% | 89% | 100% | 0% | 60.87% | 0.82% | 70.77% | 100% | 98.13% | 80% | 100% | 100% | 0 |
| 57299 | RS Karisma Cimareme | 5 | 2024 | 06-10-2024 | 71.5% | 95% | 100% | 33.33% | 59.63% | 0% | 58.82% | 100% | 99.56% | 98.04% | 95.93% | 100% | 0 |
| 57300 | RS Khusus Ginjal Ny. R. A. Habibie | 5 | 2024 | 06-09-2024 | 89.19% | 96% | 94.39% | 0% | 89.97% | 4.35% | 85.07% | 100% | 90.72% | 95.24% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.