Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 60901 | RS Khusus Jiwa Dharma Graha | 2 | 2024 | 90.1% | 96% | 100% | % | 79.29% | % | 89.67% | 76.36% | 100% | 33.33% | 100% | 100% | 0 |
| 60902 | RS TNI AL Lantamal VII Kupang | 2 | 2024 | 91% | 100% | 90% | % | 91.33% | % | 86.67% | 100% | 88.89% | 90% | 80% | 100% | 0 |
| 60903 | RS Islam S. Anggoro | 2 | 2024 | 88.69% | 99% | 75% | 100% | 22.64% | 0% | 3.1% | 100% | 93.32% | 66.67% | 66.67% | 80% | 0 |
| 60904 | RS Umum Daerah Awet Muda Narmada | 2 | 2024 | 86.77% | 100% | 100% | 100% | 91.07% | 16.67% | 97.28% | 100% | 82% | 100% | 100% | 100% | 0 |
| 60905 | RS Umum Universitas Nusa Cendana | 2 | 2024 | 97.14% | 90% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 60906 | RS St. Carolus Borromeus | 2 | 2024 | 61.26% | 76% | 100% | 100% | 61.13% | 2.94% | 51.98% | 100% | 99.02% | 62.5% | 100% | 100% | 0 |
| 60907 | RS Khusus Mata Ramata | 2 | 2024 | 99% | 100% | 100% | 0% | 70.87% | 24.85% | 92.86% | 0% | 64.62% | 88.46% | 100% | 100% | 0 |
| 60908 | RS Buah Hati Ciputat | 2 | 2024 | 100% | 100% | 100% | 88.89% | 80.16% | 0% | 72.94% | 100% | 99.33% | 78.95% | 100% | 86.36% | 0 |
| 60909 | RS Umum Daerah Waibakul | 2 | 2024 | 86.52% | 69% | 99.19% | 28.57% | 60% | 0% | 100% | 100% | 86.31% | 100% | 100% | 63.64% | 0 |
| 60910 | RS Ibu dan Anak Harapan Bunda | 2 | 2024 | 92.5% | 100% | 100% | 100% | 85% | 0% | 60% | 100% | 100% | 0% | 100% | 100% | 0 |
| 60911 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 2 | 2024 | 90.81% | 99% | 100% | 70.83% | 100% | 0% | 100% | 100% | 99.96% | 100% | 100% | 0% | 0 |
| 60912 | RS Cahaya Medika | 2 | 2024 | 81.82% | 87% | 100% | 100% | 92.47% | 0% | 80.55% | 84.06% | 56.79% | 75% | 100% | 85.19% | 0 |
| 60913 | RS Umum Daerah Manggelewa | 2 | 2024 | 60% | 45% | 100% | 0% | 80% | 0% | 85% | 100% | 82% | 0% | 87.5% | 77% | 0 |
| 60914 | RS H. L. Manambai Abdulkadir | 2 | 2024 | 85.07% | 100% | 100% | 100% | 63.33% | 0% | 80.6% | 100% | 96.31% | 90% | 93.33% | 100% | 0 |
| 60915 | RS Umum Bhakti Rahayu Tabanan | 2 | 2024 | 85% | 100% | 90.7% | 100% | 75.49% | 0% | 61.43% | 100% | 99.51% | 0% | 100% | 100% | 0 |
| 60916 | RS PKU Muhammadiyah Bima | 2 | 2024 | 66.95% | 67% | 100% | 100% | 100% | 91.89% | 84.35% | 92.31% | 89.66% | 93.33% | 100% | 100% | 0 |
| 60917 | RS Ibu dan Anak Kuncup Bunga | 2 | 2024 | 94.5% | 90% | 100% | 0% | 100% | 100% | 87% | 100% | 94.82% | 0% | 100% | 80% | 0 |
| 60918 | RS Gigi dan Mulut Saraswati Denpasar | 2 | 2024 | 84.35% | 97% | 100% | 0% | 99.09% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 60919 | RS Umum Daerah Bali Mandara Provinsi Bali | 2 | 2024 | 92.66% | 100% | 100% | 100% | 92.78% | 100% | 99.8% | 100% | 100% | 0% | 99.88% | 100% | 0 |
| 60920 | RS Umum Wisma Prashanti | 2 | 2024 | 86.67% | 96% | 100% | 0% | 100% | 100% | 54.26% | 100% | 100% | 75% | 100% | 100% | 0 |
| 60921 | RS Umum Prof. Dr. WZ Johanes | 2 | 2024 | 83.91% | 73% | 100% | 4.35% | 78.81% | 5.71% | 98.23% | 98.78% | 100% | 100% | 100% | 0% | 0 |
| 60922 | RS Umum Daerah Pondok Aren | 2 | 2024 | 100% | 100% | 100% | % | 96.36% | % | 100% | 100% | 88.3% | 100% | 100% | 0% | 0 |
| 60923 | RS Mamami | 2 | 2024 | 94.5% | 87% | 80% | 66.67% | 83.33% | 0% | 84.62% | 100% | 93.26% | 80% | 80% | 100% | 0 |
| 60924 | RS Umum Praya | 2 | 2024 | 94% | 83% | 86% | 87.36% | 87.27% | 0.54% | 82.5% | 92% | 94% | 30% | 93.33% | 83.33% | 0 |
| 60925 | RS Surya Medika PKU Muhammadiyah Sumbawa | 2 | 2024 | 97.48% | 100% | 100% | 100% | 97.89% | 0% | 82% | 100% | 91.33% | 84.83% | 100% | 100% | 0 |
| 60926 | RS Mandalika Provinsi Nusa Tenggara Barat | 2 | 2024 | 94.38% | 95% | 97.5% | 100% | 95.16% | 0% | 69.06% | 100% | 97.14% | 95.16% | 98.65% | 94.89% | 0 |
| 60927 | RS Umum Surya Husadha | 2 | 2024 | 98.5% | 100% | 100% | 100% | 88.36% | 0% | 91.76% | 100% | 85.36% | 100% | 100% | 100% | 0 |
| 60928 | RS Umum Bunda | 2 | 2024 | 98% | 100% | 100% | 0% | 97.5% | 0% | 95.19% | 100% | 85.53% | 90% | 100% | 100% | 0 |
| 60929 | RS Premier Bintaro | 2 | 2024 | 96.18% | 100% | 99.56% | 0% | 91.25% | 15.81% | 73.2% | 98.28% | 93.13% | 0% | 100% | 98.76% | 0 |
| 60930 | RS Umum Daerah Lombok Timur | 2 | 2024 | 92.93% | 89% | 96.75% | 0% | 98.78% | 95.24% | 92.48% | 100% | 98.38% | 0% | 85.71% | 100% | 0 |
| 60931 | RS Umum Bima | 2 | 2024 | 95.08% | 94% | 99.96% | 100% | 88.41% | 1.29% | 95.82% | 98.45% | 98.58% | 81.25% | 100% | 100% | 0 |
| 60932 | RS Umum Daerah Tabanan | 2 | 2024 | 94.19% | 99% | 100% | 0% | 99.72% | 1.51% | 98.89% | 100% | 97.59% | 100% | 100% | 100% | 0 |
| 60933 | RS Cinta Kasih | 2 | 2024 | 85.5% | 100% | 97.93% | 0% | 42.46% | 0% | 54.46% | 100% | 100% | 65.49% | 100% | 100% | 0 |
| 60934 | RS Islam Yatofa | 2 | 2024 | 96.5% | 98% | 100% | 100% | 87.38% | 3.8% | 83.01% | 100% | 88.7% | 82.05% | 100% | 100% | 0 |
| 60935 | RS Bhayangkara Denpasar | 2 | 2024 | 86.5% | 100% | 99.7% | 100% | 99.22% | 0% | 98.09% | 100% | 99.87% | 85.71% | 100% | 100% | 0 |
| 60936 | RS Umum Sumbawa Besar | 2 | 2024 | 97.01% | 95% | 98.72% | 100% | 75.88% | 60% | 100% | 100% | 100% | 100% | 97.39% | 100% | 0 |
| 60937 | RS Umum Daerah Borong | 2 | 2024 | 85.5% | 83% | 90% | 0% | 72.27% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 60938 | RS Umum Daerah Patut Patuh Patju | 2 | 2024 | 96.33% | 99% | 100% | 100% | 90.31% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 60939 | RS Kartini | 2 | 2024 | 94.51% | 89% | 100% | 100% | 90.64% | 1.89% | 72.62% | 100% | 100% | 0% | 98.66% | 100% | 0 |
| 60940 | RS Islam Namira | 2 | 2024 | 70% | 87% | 99.39% | 50% | 87.5% | 6% | 86.29% | 100% | 81.17% | 50% | 81.48% | 90% | 0 |
| 60941 | RS Umum Daerah Sambas | 2 | 2024 | 87.5% | 95% | 97% | 83.33% | 91% | 85% | 96% | 100% | 80% | 91.67% | 100% | 83.33% | 0 |
| 60942 | RS Umum Kab. Lombok Utara | 2 | 2024 | 85% | 90% | 86.67% | 0% | 87% | 100% | 92.5% | 100% | 98% | 70% | 90% | 100% | 0 |
| 60943 | RS Ibu dan Anak Dedari | 2 | 2024 | 86.26% | 90% | 100% | 100% | 78.49% | 72.22% | 63.31% | 100% | 92.02% | 100% | 100% | 100% | 0 |
| 60944 | RS Medika BSD | 2 | 2024 | 90% | 100% | 90.07% | 0% | 70.25% | 0% | 61.33% | 100% | 71.63% | 33.33% | 90.59% | 100% | 0 |
| 60945 | RS Umum Daerah Dr. R. Soedjono Selong | 2 | 2024 | 91.79% | 92% | 99.97% | 100% | 73.79% | 0% | 64.54% | 100% | 91.06% | 96.33% | 99.94% | 100% | 0 |
| 60946 | RS Umum Dharma Kerti | 2 | 2024 | 100% | 100% | 100% | 0% | 95.31% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 60947 | RS Jiwa Naimata | 2 | 2024 | 88% | 91% | 88% | % | 81.11% | % | 81.91% | 0% | 100% | 97.22% | 100% | 100% | 0 |
| 60948 | RS Umum Prima Medika | 2 | 2024 | 93.08% | 94% | 99.84% | 100% | 98.99% | 0% | 84.02% | 100% | 100% | 95.65% | 100% | 89.47% | 0 |
| 60949 | RS Umum Balimed Negara | 2 | 2024 | 85.5% | 88% | 100% | 100% | 88.11% | 0% | 98.28% | 100% | 87.65% | 100% | 100% | 100% | 0 |
| 60950 | RS Umum Balimed | 2 | 2024 | 89.81% | 92% | 99.61% | 100% | 55.67% | 0.37% | 91.17% | 96.72% | 94.09% | 86.46% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.