Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 60901 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 6 | 2024 | 07-08-2024 | 88.5% | 98% | 100% | 100% | 92.13% | 22.08% | 96.58% | 100% | 99.67% | 90.62% | 98.32% | 100% | 0 |
| 60902 | RS Siloam Silampari | 6 | 2024 | 07-09-2024 | 94.71% | 91% | 98.18% | 0% | 47.06% | 0% | 88.14% | 100% | 100% | 100% | 100% | 92% | 96.45 |
| 60903 | RS Umum Daerah Mayjen H. A. Thalib | 6 | 2024 | 07-10-2024 | 76.78% | 77% | 71.18% | 92.59% | 61.94% | 4.12% | 100% | 100% | 72.27% | 90.59% | 65.32% | 0% | 87.15 |
| 60904 | RS Merangin Medical Centre | 6 | 2024 | 07-10-2024 | 97.92% | 100% | 100% | 100% | 96.67% | 1.67% | 86.67% | 100% | 100% | 93.75% | 100% | 100% | 98 |
| 60905 | RS Umum Daerah Kolonel Abundjani/Bangko | 6 | 2024 | 07-08-2024 | 98.31% | 99% | 99.13% | 33.33% | 30.95% | 0.61% | 100% | 100% | 97.05% | 0% | 100% | 100% | 0 |
| 60906 | RS Umum Permata Hati | 6 | 2024 | 07-10-2024 | 92.97% | 95% | 95.1% | 100% | 90.08% | 0% | 48.31% | 100% | 100% | 100% | 100% | 100% | 94 |
| 60907 | Charitas Hospital Arga Makmur | 6 | 2024 | 07-07-2024 | 79.22% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 80% | 0% | 96.95% | 100% | 0 |
| 60908 | RS Umum Daerah Petanang | 6 | 2024 | 01-01-1970 | 86.25% | 84% | 74.63% | 0% | 83.33% | 0% | 72.73% | 100% | 92% | 0% | 100% | 100% | 0 |
| 60909 | RS Umum Daerah H. Hanafie | 6 | 2024 | 01-08-2025 | 84.33% | 94% | 100% | 100% | 100% | 2.17% | 100% | 100% | 100% | 100% | 100% | 100% | 300 |
| 60910 | RS Umum Daerah Harapan dan Doa | 6 | 2024 | 07-04-2024 | 83.5% | 95% | 94.74% | 100% | 62.53% | 0% | 93.04% | 100% | 88.93% | 93.28% | 87.99% | 100% | 83.71 |
| 60911 | RS Raudhah | 6 | 2024 | 07-08-2024 | 92.31% | 94% | 100% | 100% | 80.08% | 1.11% | 83.33% | 100% | 94.15% | 83.33% | 100% | 100% | 0 |
| 60912 | RS Umum Daerah Arga Makmur | 6 | 2024 | 07-10-2024 | 87.5% | 89% | 91.46% | 26.32% | 18.03% | 22.6% | 99.81% | 100% | 56.72% | 0% | 90.37% | 0% | 0 |
| 60913 | RS Umum Bina Kasih | 6 | 2024 | 07-08-2024 | 91% | 100% | 100% | 0% | 84.02% | 0% | 59.39% | 100% | 95% | 85.71% | 100% | 100% | 82.42 |
| 60914 | RS Eria | 6 | 2024 | 07-10-2024 | 77.5% | 90% | 90% | 80% | 77.42% | 6.67% | 80% | 100% | 93.33% | 80% | 100% | 83.33% | 0 |
| 60915 | Aulia Hospital | 6 | 2024 | 07-10-2024 | 90.51% | 71% | 99.32% | 30% | 53% | 39.65% | 75.2% | 100% | 100% | 91.75% | 97.08% | 100% | 89.52 |
| 60916 | RS Umum Daerah Mukomuko | 6 | 2024 | 07-08-2024 | 89.54% | 100% | 100% | 100% | 95.69% | 1.27% | 98.32% | 83.33% | 98.71% | 79.79% | 100% | 0% | 66.34 |
| 60917 | RS Gading Medika | 6 | 2024 | - | 100% | 100% | 100% | 100% | 85% | 5% | 60% | 100% | 85% | 95% | 100% | 90% | 80 |
| 60918 | RS Prof. Dr. Tabrani | 6 | 2024 | 07-10-2024 | 85.48% | 97% | 96.04% | 0% | 80.41% | 0% | 82.01% | 100% | 94.63% | 85% | 100% | 100% | 0 |
| 60919 | RS Mitra Medika Batang Hari | 6 | 2024 | 07-09-2024 | 70.87% | 76% | 98.56% | 100% | 98.72% | 100% | 48% | 100% | 100% | 85.88% | 95.89% | 100% | 88.89 |
| 60920 | RS Umum Daerah Dr. M. Yunus Bengkulu | 6 | 2024 | 07-09-2024 | 93.12% | 93% | 99.18% | 100% | 39.96% | 3.41% | 97.18% | 100% | 81.97% | 90.65% | 99.21% | 100% | 80 |
| 60921 | RS Umum Prima Pekanbaru | 6 | 2024 | 07-10-2024 | 90.43% | 99% | 83.58% | 100% | 82.25% | 7.04% | 85.12% | 99.07% | 80.4% | 80% | 96.04% | 100% | |
| 60922 | RS As-syifa | 6 | 2024 | 07-05-2024 | 87.85% | 100% | 100% | 66.15% | 84.38% | 10.94% | 90.48% | 100% | 98.43% | 89.36% | 100% | 100% | 89.64 |
| 60923 | RS Pertamina Dumai | 6 | 2024 | 07-10-2024 | 95% | 95% | 100% | 0% | 80.52% | 0% | 71.71% | 100% | 90.24% | 100% | 100% | 100% | 81.25 |
| 60924 | RS Royal Prima | 6 | 2024 | 07-09-2024 | 90% | 96% | 100% | 100% | 90.29% | 0% | 87.08% | 100% | 99.97% | 100% | 100% | 100% | 95 |
| 60925 | RS Daerah Madani Kota Pekanbaru | 6 | 2024 | 07-09-2024 | 81.62% | 81% | 100% | 0% | 96.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86.55 |
| 60926 | RS Umum Daerah Suryah Khairuddin | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 0% | 75% | 0% | 41.67% | 100% | 86% | 100% | 100% | 100% | 76 |
| 60927 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 6 | 2024 | 07-10-2024 | 93.75% | 93% | 100% | 0% | 96.56% | 0% | 100% | 100% | 100% | 62.5% | 100% | 0% | 92.64 |
| 60928 | RS Hermina Pekanbaru | 6 | 2024 | 07-10-2024 | 96.53% | 100% | 100% | 100% | 3.8% | 100% | 17.12% | 100% | 100% | 10.71% | 100% | 0% | 65 |
| 60929 | RS Jabal Rahmah Medika | 6 | 2024 | 07-09-2024 | 86.53% | 100% | 99.22% | 100% | 75.1% | 1.25% | 65.01% | 100% | 100% | 75% | 100% | 100% | 81.95 |
| 60930 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 6 | 2024 | 01-01-1970 | 88% | 89% | 90.79% | 0% | 96.77% | 0% | 100% | 96.91% | 100% | 0% | 0% | 0% | 100 |
| 60931 | RS Umum Daerah Kota Dumai | 6 | 2024 | 07-05-2024 | 79.7% | 90% | 100% | 0% | 17.19% | 6.52% | 97.34% | 100% | 93% | 70% | 100% | 100% | |
| 60932 | RS Umum Daerah Kaur | 6 | 2024 | 07-02-2024 | 90.64% | 88% | 91.4% | 100% | 89.66% | 0% | 90.09% | 89.64% | 90.07% | 88.57% | 91.67% | 100% | 78.1 |
| 60933 | RS Ibu dan Anak Andini | 6 | 2024 | 07-09-2024 | 87.5% | 100% | 100% | 100% | 89% | 100% | 100% | 100% | 0% | 97.14% | 100% | 100% | 80 |
| 60934 | RS Umum Sansani | 6 | 2024 | 07-09-2024 | 99.58% | 100% | 100% | 100% | 100% | 0.3% | 81.6% | 100% | 100% | 81.03% | 100% | 100% | 83 |
| 60935 | RS Umum Fadhilah Kota Prabumulih | 6 | 2024 | 07-08-2024 | 99.5% | 100% | 0% | 100% | 0% | 2.86% | 100% | 100% | 100% | 82.38% | 100% | 100% | 97.82 |
| 60936 | RS Umum Daerah Banyuasin | 6 | 2024 | 07-09-2024 | 82.87% | 83% | 100% | 100% | 64.79% | 0% | 100% | 100% | 93.3% | 0% | 94.47% | 100% | 0 |
| 60937 | RS Umum Graha Mandiri | 6 | 2024 | 01-01-1970 | 99% | 100% | 98% | 98% | 97% | 0% | 98% | 99% | 98% | 99% | 98% | 97% | 0 |
| 60938 | RS Umum Dr. Noesmir Baturaja | 6 | 2024 | 07-05-2024 | 99.33% | 99% | 100% | 100% | 96.67% | 0% | 99.33% | 100% | 100% | 83.33% | 100% | 100% | 98 |
| 60939 | RS Hermina OPI Jakabaring | 6 | 2024 | 07-09-2024 | 86% | 100% | 100% | 83.33% | 56.67% | 3.9% | 98.81% | 100% | 100% | 86.67% | 100% | 100% | 88.1 |
| 60940 | RS Umum Daerah Pratama Makarti Jaya | 6 | 2024 | 07-07-2024 | 65.02% | 73% | 93.41% | 0% | 43.75% | 0% | 44.44% | 100% | 96% | 100% | 100% | 0% | 92.3 |
| 60941 | RS Siloam Sriwijaya Palembang | 6 | 2024 | 07-08-2024 | 92.31% | 100% | 100% | 100% | 59.35% | 4.13% | 81.33% | 100% | 100% | 85% | 100% | 96.61% | 97.57 |
| 60942 | RS Umum Daerah Sukajadi | 6 | 2024 | 07-08-2024 | 98.66% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 60943 | RS Umum Melati | 6 | 2024 | 07-05-2024 | 85% | 90% | 95.75% | 100% | 73.02% | 0% | 97.62% | 100% | 78.07% | 100% | 100% | 100% | 95 |
| 60944 | RS Umum Daerah Kota Prabumulih | 6 | 2024 | 08-06-2024 | 86.04% | 98% | 90.5% | 92.31% | 81.78% | 100% | 93.56% | 100% | 99.13% | 79.52% | 85.29% | 100% | 0 |
| 60945 | RS Bunda Medika Jakabaring | 6 | 2024 | 07-06-2024 | 90% | 98% | 100% | 93.1% | 90.81% | 0.56% | 95.65% | 100% | 93.5% | 93.33% | 98.26% | 0% | 92 |
| 60946 | RS Pelabuhan Palembang | 6 | 2024 | 07-10-2024 | 90% | 100% | 100% | 100% | 81.41% | 0% | 67.64% | 100% | 99.87% | 87.07% | 100% | 100% | 84.38 |
| 60947 | RS Rapha Theresia | 6 | 2024 | 07-09-2024 | 97% | 98% | 100% | 100% | 91.89% | 12.5% | 52.73% | 100% | 100% | 0% | 100% | 0% | 90.7 |
| 60948 | RS Umum Daerah Muara Dua | 6 | 2024 | 07-09-2024 | 76.52% | 88% | 99.22% | 100% | 0.87% | 0% | 98.74% | 100% | 100% | 100% | 100% | 0% | 88.11 |
| 60949 | RS Umum Daerah Kabupaten Empat Lawang | 6 | 2024 | 07-10-2024 | 85.97% | 90% | 91.25% | 100% | 89.9% | 1.28% | 98.01% | 100% | 100% | 77.78% | 96.25% | 84.62% | 0 |
| 60950 | RS Umum YK Madira Palembang | 6 | 2024 | 07-01-2024 | 99% | 99% | 100% | 100% | 98% | 0% | 95% | 100% | 100% | 100% | 100% | 98% | 98 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.