Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 61001 | RS Umum Daerah Basemah Kota Pagar Alam | 6 | 2024 | 07-10-2024 | 82.5% | 83% | 86.67% | 100% | 88% | 0% | 96% | 98.93% | 100% | 73.33% | 80% | 83.33% | 81.28 |
| 61002 | RS Umum Sriwijaya | 6 | 2024 | - | 81.5% | 100% | 100% | 41.67% | 75% | 0% | 80% | 100% | 95.79% | 80% | 100% | 100% | 98 |
| 61003 | RS Jiwa Daerah Provinsi Jambi | 6 | 2024 | 07-05-2024 | 89.07% | 100% | 100% | % | 100% | % | 75.92% | 0% | 100% | 69.81% | 100% | 0% | 0 |
| 61004 | RS Umum Charitas Hospital Palembang | 6 | 2024 | 07-10-2024 | 87.41% | 100% | 100% | 90.91% | 83.07% | 0.42% | 61.38% | 100% | 91.49% | 100% | 100% | 95.65% | 0 |
| 61005 | RS Siloam Jambi | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 100% | 61.33% | 1.6% | 62.13% | 100% | 97.51% | 42.11% | 100% | 100% | 94.67 |
| 61006 | RS Islam Arafah | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 9.09% | 77.78% | 0% | 52.83% | 100% | 99.54% | 76.92% | 100% | 100% | 89.3 |
| 61007 | RS Islam Siti Khadijah | 6 | 2024 | 07-10-2024 | 94.55% | 100% | 100% | 100% | 86.3% | 0% | 98.28% | 100% | 100% | 80% | 100% | 100% | 0 |
| 61008 | RS Ibu dan Anak Rika Amelia | 6 | 2024 | 07-09-2024 | 90% | 100% | 100% | 91% | 100% | 2% | 89% | 100% | 85% | 85% | 100% | 100% | 86 |
| 61009 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 6 | 2024 | 07-09-2024 | 87.13% | 98% | 100% | % | 72.87% | % | 98.48% | 100% | 100% | 0% | 100% | 100% | 82.7 |
| 61010 | RS AR Bunda Kota Lubuk Linggau | 6 | 2024 | 07-05-2024 | 93.17% | 100% | 100% | 100% | 80.6% | 0% | 91.96% | 100% | 100% | 80.43% | 100% | 100% | 96 |
| 61011 | RS Umum Daerah H. Abdul Manap | 6 | 2024 | 07-09-2024 | 93.06% | 95% | 98.8% | 0% | 77.75% | 1.22% | 68% | 100% | 96.99% | 80% | 100% | 100% | 79.7 |
| 61012 | RS Umum Pusat Dr. Rivai Abdullah | 6 | 2024 | 07-10-2024 | 99.31% | 100% | 100% | 0% | 62.73% | 0% | 85.39% | 100% | 100% | 0% | 100% | 100% | 92.7 |
| 61013 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 6 | 2024 | 07-06-2024 | 87.13% | 96% | 100% | 0% | 72.93% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 87 |
| 61014 | RS AR Bunda Kota Prabumulih | 6 | 2024 | 07-01-2024 | 84.97% | 87% | 94.95% | 100% | 89.13% | 0% | 98.57% | 100% | 81.5% | 89.03% | 96.73% | 100% | 0 |
| 61015 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 6 | 2024 | 07-10-2024 | 86.79% | 100% | 99.82% | 40% | 88.65% | 0.84% | 78.17% | 100% | 97.65% | 95.89% | 99.39% | 100% | 88.12 |
| 61016 | RS Umum Myria Palembang | 6 | 2024 | 07-06-2024 | 100% | 100% | 99.63% | 100% | 53.98% | 3.12% | 78.9% | 100% | 97.8% | 85.89% | 100% | 100% | 89.62 |
| 61017 | RS Umum Santa Theresia | 6 | 2024 | 07-09-2024 | 87.3% | 86% | 98.52% | 0% | 83.12% | 1.73% | 93.52% | 97.87% | 96.02% | 89.74% | 99.18% | 100% | 92.8 |
| 61018 | RS Umum Baiturahim Jambi | 6 | 2024 | 07-10-2024 | 92.15% | 100% | 100% | 100% | 100% | 0% | 98.48% | 100% | 0% | 92.68% | 100% | 100% | 84.64 |
| 61019 | RS Umum Kambang | 6 | 2024 | 07-10-2024 | 94% | 100% | 100% | 81.82% | 77.15% | 0.43% | 48.74% | 100% | 99.94% | 80% | 80.83% | 82.35% | 0 |
| 61020 | Charitas Hospital Kenten | 6 | 2024 | 07-09-2024 | 86% | 100% | 99.12% | 100% | 39.26% | 0.89% | 54.07% | 100% | 91.12% | 100% | 100% | 100% | 95.13 |
| 61021 | RS Umum Daerah Palembang Bari | 6 | 2024 | 07-05-2024 | 85.77% | 100% | 100% | 100% | 94.62% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90.27 |
| 61022 | RS AL Sabang | 6 | 2024 | 09-12-2024 | 99.07% | 99% | 97.78% | 0% | 99.23% | 0% | 66.67% | 0% | 98.73% | 96.3% | 50% | 80% | 28 |
| 61023 | RS Umum Daerah Kota Subulussalam | 6 | 2024 | 07-08-2024 | 88.83% | 100% | 100% | 100% | 82.03% | 0% | 100% | 100% | 100% | 82.35% | 100% | 80% | 85 |
| 61024 | RS Efarina Etaham Pematang Siantar | 6 | 2024 | 07-06-2024 | 99% | 96% | 95% | 71.43% | 95% | 2.11% | 99% | 100% | 85% | 85% | 92% | 100% | 0 |
| 61025 | RS Umum Daerah Cut Nyak Dhien | 6 | 2024 | 07-09-2024 | 86% | 85% | 97.7% | 100% | 83.29% | 4.95% | 92.23% | 100% | 100% | 82.86% | 92.22% | 100% | 83.06 |
| 61026 | RS Umum Daerah Pidie Jaya | 6 | 2024 | 09-09-2024 | 94.39% | 86% | 100% | 100% | 94.97% | 0% | 98.27% | 100% | 100% | 100% | 100% | 100% | 99.3 |
| 61027 | RS Umum Harapan Bunda Banda Aceh | 6 | 2024 | 07-08-2024 | 82.63% | 95% | 78.35% | 100% | 81.14% | 4.04% | 53.93% | 100% | 86.39% | 82.24% | 93.16% | 100% | 0 |
| 61028 | RS Umum Sundari | 6 | 2024 | 07-03-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 10 |
| 61029 | RS Umum Cut Meutia | 6 | 2024 | 07-10-2024 | 87.5% | 83% | 100% | 100% | 68.75% | 0% | 87.5% | 100% | 100% | 0% | 100% | 100% | 88 |
| 61030 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 6 | 2024 | 07-09-2024 | 86.43% | 95% | 100% | 60% | 60.39% | 0% | 95.05% | 100% | 99.2% | 0% | 100% | 100% | 82 |
| 61031 | RS Umum Daerah Simeulue | 6 | 2024 | 07-10-2024 | 83.98% | 100% | 100% | 69.23% | 97.02% | 19.51% | 100% | 100% | 96.64% | 100% | 100% | 100% | |
| 61032 | RS Umum Harapan | 6 | 2024 | 07-09-2024 | 84.24% | 97% | 99.12% | 85.71% | 77.06% | 1.82% | 67.07% | 100% | 96.94% | 85% | 99.12% | 100% | 77.91 |
| 61033 | RS Tk. II Iskandar Muda Banda Aceh | 6 | 2024 | 07-10-2024 | 85% | 89% | 96.49% | 95.83% | 92.57% | 0.35% | 89.89% | 100% | 99.04% | 86.84% | 84.98% | 80% | 86.84 |
| 61034 | RS Umum Islam Malahayati | 6 | 2024 | 07-05-2024 | 94.64% | 78% | 99.67% | 85.19% | 100% | 4.76% | 60% | 100% | 92.08% | 93.78% | 99.73% | 100% | 0 |
| 61035 | RS Tk. IV 01.07.01 | 6 | 2024 | 07-09-2024 | 90.28% | 100% | 96.59% | 0% | 64.91% | 3.95% | 83.84% | 100% | 97.74% | 88.89% | 92.86% | 100% | 89.79 |
| 61036 | RS Umum Daerah Dr. H. Kumpulan Pane | 6 | 2024 | 07-07-2024 | 84.53% | 53% | 100% | 100% | 98.44% | 3.85% | 97.77% | 100% | 98.44% | 68.75% | 100% | 100% | |
| 61037 | RS Umum Full Bethesda | 6 | 2024 | 07-09-2024 | 82.5% | 93% | 100% | 100% | 72.33% | 0% | 100% | 100% | 100% | 88% | 100% | 100% | 89 |
| 61038 | RS Umum Sri Pamela | 6 | 2024 | 07-06-2024 | 88.43% | 98% | 100% | 100% | 74% | 0% | 96.31% | 100% | 93.18% | 86% | 100% | 100% | 99.3 |
| 61039 | RS Umum Daerah Dr. Zainoel Abidin | 6 | 2024 | 10-10-2024 | 86.29% | 93% | 96.11% | 80% | 90.77% | 2.1% | 89.4% | 93.91% | 91.3% | 63.16% | 98.09% | 100% | 0 |
| 61040 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 6 | 2024 | 07-05-2024 | 80% | 92% | 93.67% | 100% | 95.65% | 0% | 87.12% | 100% | 96.42% | 100% | 83.61% | 100% | 0 |
| 61041 | RS Umum Daerah Langsa | 6 | 2024 | 07-10-2024 | 83.17% | 85% | 98.43% | 100% | 87.42% | 1.71% | 90.22% | 100% | 83.29% | 100% | 98.99% | 100% | 93.05 |
| 61042 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 6 | 2024 | 07-10-2024 | 95.5% | 96% | 100% | 100% | 98.11% | 0% | 91.64% | 100% | 92% | 88.52% | 100% | 81.25% | 90.67 |
| 61043 | RS Umum Daerah Aceh Singkil | 6 | 2024 | 07-08-2024 | 86.32% | 34% | 78.08% | 100% | 79.82% | 2.9% | 100% | 100% | 77.29% | 0% | 0% | 0% | 0 |
| 61044 | RS AL Dr. Komang Makes Belawan | 6 | 2024 | 07-09-2024 | 97.5% | 97% | 100% | 0% | 94.79% | 0% | 100% | 100% | 99.55% | 99.56% | 100% | 0% | 100 |
| 61045 | RSAU Dr. Abdul Malik | 6 | 2024 | 07-10-2024 | 90% | 85% | 100% | 0% | 95.96% | 0% | 90.32% | 83.33% | 100% | 100% | 100% | 100% | 0 |
| 61046 | RS Jiwa Prof. Dr. Muhammad Ildrem | 6 | 2024 | 10-10-2024 | 88.31% | 81% | 100% | 0% | 97.4% | 0% | 100% | 100% | 100% | 100% | 71.43% | 0% | 87 |
| 61047 | RS Umum Pertamina Rantau | 6 | 2024 | 08-08-2024 | 100% | 100% | 100% | 100% | 77.46% | 2.5% | 88.46% | 100% | 97.4% | 83.97% | 100% | 80% | 252 |
| 61048 | RS Jiwa Aceh | 6 | 2024 | 07-08-2024 | 95.15% | 100% | 95.71% | % | 100% | % | 95.17% | 100% | 100% | 76.25% | 100% | 0% | 90 |
| 61049 | RS Ibu dan Anak Azalia | 6 | 2024 | 07-05-2024 | 100% | 93% | 100% | 100% | 90% | 0% | 100% | 91.3% | 100% | 100% | 100% | 100% | 90 |
| 61050 | RS Umum Daerah Teuku Umar Kabupaten Aceh Jaya | 6 | 2024 | 08-01-2024 | 63.33% | 84% | 87.32% | 0% | 30.77% | 11.49% | 94.41% | 100% | 93.07% | 0% | 87.07% | 86.67% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.