Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 61751 | RS Umum Adhyaksa | 6 | 2024 | 07-06-2024 | 84% | 95% | 100% | 0% | 38.92% | 0% | 67.74% | 100% | 100% | 91.18% | 100% | 90% | 94.2 |
| 61752 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 6 | 2024 | 07-04-2024 | 81.25% | 96% | 99% | 0% | 90.4% | 3.03% | 83.24% | 100% | 99.78% | 100% | 97.34% | 100% | 89.76 |
| 61753 | RS Umum Pelni Petamburan | 6 | 2024 | 07-09-2024 | 94.53% | 100% | 100% | 84.21% | 81.18% | 1.03% | 80.07% | 100% | 97.36% | 86.27% | 100% | 100% | 90.02 |
| 61754 | RS Umum Daerah Cempaka Putih | 6 | 2024 | 07-03-2024 | 86.17% | 100% | 100% | % | 100% | 0% | 96.67% | 100% | 95.24% | 99% | 100% | 0% | 85.27 |
| 61755 | RS Khusus Bedah Salemba Satu | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 0% | 100% | 13.64% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 61756 | RS Gigi Dan Mulut YARSI | 6 | 2024 | 07-05-2024 | 88.6% | 67% | 98.42% | % | 81.48% | 85.71% | 42.86% | 0% | 91.24% | 68.09% | 100% | 100% | 89 |
| 61757 | RS Umum Daerah Kemayoran | 6 | 2024 | 07-08-2024 | 100% | 96% | 100% | 0% | 64% | 7.5% | 100% | 100% | 99% | 100% | 100% | 100% | 96 |
| 61758 | RS Umum Antam Medika | 6 | 2024 | 07-04-2024 | 98.89% | 100% | 99.98% | 100% | 83.48% | 0% | 63.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 61759 | RS Umum Daerah Cengkareng | 6 | 2024 | 07-10-2024 | 93.2% | 100% | 99.86% | 100% | 84.99% | 3.68% | 83.54% | 100% | 98.14% | 90.91% | 100% | 100% | 87.67 |
| 61760 | RS Kanker Dharmais | 6 | 2024 | 07-09-2024 | 97.94% | 98% | 98.95% | 0% | 82.17% | 0.69% | 87.84% | 93.26% | 99.97% | 100% | 99.65% | 100% | 84.19 |
| 61761 | RS Umum Alia Hospital | 6 | 2024 | 07-08-2024 | 85.96% | 94% | 99.9% | 91.89% | 84.62% | 6.38% | 86.31% | 97.96% | 99.89% | 100% | 100% | 100% | 97 |
| 61762 | RS Ibu dan Anak SamMarie Basra | 6 | 2024 | 07-08-2024 | 93.6% | 100% | 100% | 0% | 84.65% | 0% | 81.44% | 100% | 96% | 100% | 100% | 100% | 98.5 |
| 61763 | RS Jiwa Islam Klender | 6 | 2024 | 07-11-2024 | 88.69% | 100% | 100% | % | 95.29% | % | 83.01% | 0% | 99.12% | 93.83% | 100% | 100% | 0 |
| 61764 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 6 | 2024 | 07-08-2024 | 97% | 95% | 77.68% | 0% | 99.67% | 0% | 100% | 0% | 100% | 66.67% | 0% | 66.67% | 74.4 |
| 61765 | RS Jiwa Dr. Soeharto Heerdjan | 6 | 2024 | 07-08-2024 | 95.24% | 100% | 100% | 0% | 83.76% | 0% | 84.22% | 100% | 98.36% | 92.74% | 100% | 100% | 99.82 |
| 61766 | RS Umum Hermina Kemayoran | 6 | 2024 | 07-09-2024 | 91.34% | 99% | 100% | 87.5% | 88.24% | 0.23% | 64.94% | 100% | 99.41% | 80% | 100% | 100% | 88.54 |
| 61767 | RS Umum Daerah Tanah Abang | 6 | 2024 | 07-08-2024 | 95.07% | 100% | 100% | 0% | 91.45% | 0% | 64.72% | 100% | 92.15% | 100% | 100% | 100% | 95.56 |
| 61768 | RS Umum Restu Kasih | 6 | 2024 | 07-09-2024 | 98.84% | 99% | 100% | 100% | 69.21% | 0.48% | 28.6% | 100% | 98.67% | 85.45% | 100% | 100% | 93 |
| 61769 | RS Jantung Jakarta | 6 | 2024 | 07-10-2024 | 89.5% | 99% | 100% | 0% | 96.67% | 10.71% | 89.66% | 100% | 100% | 100% | 100% | 100% | 89.68 |
| 61770 | RS Khusus Daerah Duren Sawit | 6 | 2024 | 07-10-2024 | 61.79% | 90% | 100% | 100% | 88.29% | 17.3% | 78.2% | 100% | 92.33% | 0% | 100% | 100% | 98.3 |
| 61771 | RS Umum Grha Kedoya | 6 | 2024 | 07-08-2024 | 99.52% | 94% | 100% | 0% | 98.92% | 6.98% | 85.17% | 100% | 99.16% | 97.96% | 100% | 90.91% | 450 |
| 61772 | RS Umum Daerah Ciracas | 6 | 2024 | 08-03-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 96.25% | 100% | 100% | 100% | 100% | 100% | 86.66 |
| 61773 | RS Umum Bhakti Mulia | 6 | 2024 | 07-06-2024 | 90.43% | 96% | 98.12% | 100% | 73.7% | 0% | 91.09% | 100% | 100% | 88.89% | 96.01% | 100% | 0 |
| 61774 | RS Umum Dharma Nugraha | 6 | 2024 | 07-08-2024 | 89.5% | 91% | 99.74% | 0% | 100% | 0% | 74.51% | 100% | 84.04% | 100% | 100% | 100% | 93.5 |
| 61775 | RS Umum Daerah Kramat Jati | 6 | 2024 | 07-01-2024 | 97.15% | 100% | 100% | 100% | 96.45% | 2.08% | 96.58% | 100% | 94.09% | 100% | 100% | 100% | 92.43 |
| 61776 | RS Khusus Bedah Columbia Asia Pulomas | 6 | 2024 | 07-10-2024 | 94.66% | 85% | 100% | % | 79.63% | 9.42% | 70.72% | 100% | 99.82% | 100% | 98.23% | 100% | 89.5 |
| 61777 | RS Gigi Dan Mulut Angkatan Udara | 6 | 2024 | 01-01-1970 | 88.33% | 96% | 100% | 0% | 99.49% | 100% | 100% | 0% | 100% | 100% | 98.89% | 100% | 92 |
| 61778 | RS Umum Sumber Waras | 6 | 2024 | 07-09-2024 | 82.84% | 96% | 97.85% | 100% | 98.05% | 1.35% | 86.12% | 90.05% | 99.68% | 88.75% | 100% | 100% | 85.4 |
| 61779 | RS Siloam Agora | 6 | 2024 | 07-09-2024 | 90.91% | 100% | 100% | 0% | 91.4% | 6.06% | 88.72% | 100% | 100% | 100% | 94.74% | 81.25% | 96 |
| 61780 | RS Umum Daerah Sawah Besar | 6 | 2024 | 07-08-2024 | 86.22% | 100% | 100% | 0% | 76.04% | 0% | 75.46% | 100% | 87.19% | 80% | 100% | 100% | 91 |
| 61781 | RS Umum Daerah Johar Baru | 6 | 2024 | 07-08-2024 | 92% | 97% | 100% | 0% | 78.7% | 0% | 60.71% | 100% | 92.13% | 80% | 100% | 100% | 91 |
| 61782 | RS Umum Latersia | 6 | 2024 | 06-11-2024 | 97% | 100% | 100% | 82% | 89% | 4% | 90% | 98% | 90% | 98% | 98% | 100% | 98 |
| 61783 | RS Bhayangkara Tk. III Kota Pekanbaru | 6 | 2024 | 07-10-2024 | 98.5% | 98% | 97.44% | 100% | 81.25% | 0% | 100% | 100% | 99.17% | 93.02% | 100% | 100% | 100 |
| 61784 | RS Umum Prima Husada Cipta Medan | 6 | 2024 | 07-08-2024 | 92.5% | 94% | 100% | 0% | 91.5% | 0% | 100% | 100% | 92.5% | 90% | 100% | 97.5% | 90 |
| 61785 | RS Umum Madina | 6 | 2024 | 07-10-2024 | 78.04% | 78% | 97.81% | 0% | 66.67% | 0% | 46.75% | 100% | 98.9% | 98% | 97.25% | 100% | 98.97 |
| 61786 | RS Umum Vina Estetica | 6 | 2024 | 07-10-2024 | 60.71% | 70% | 80% | 0% | 85% | 2% | 73.33% | 100% | 98.87% | 100% | 100% | 0% | 85 |
| 61787 | RS Tk. IV 01.07.02 Binjai | 6 | 2024 | 07-05-2024 | 88.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.67% | 100% | 100% | 95 |
| 61788 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 6 | 2024 | 07-10-2024 | 94.81% | 94% | 100% | 0% | 91.49% | 0% | 0% | 0% | 100% | 0% | 0% | 74.19% | 83.37 |
| 61789 | RS Umum Artha Medica | 6 | 2024 | - | 83.21% | 83% | 100% | 86.36% | 37.66% | 4.76% | 84.41% | 100% | 100% | 96.15% | 100% | 100% | 97.2 |
| 61790 | RS Umum Awal Bros Ujung Batu | 6 | 2024 | 07-09-2024 | 84.5% | 100% | 100% | 94.12% | 83.83% | 4.57% | 90.06% | 90.62% | 99.12% | 91.3% | 100% | 100% | 0 |
| 61791 | RS Umum Daerah Petala Bumi | 6 | 2024 | 07-09-2024 | 73% | 87% | 100% | 0% | 69.3% | 6% | 79.13% | 100% | 92.8% | 0% | 100% | 66.67% | 90.1 |
| 61792 | RS Umum Daerah Kota Bukittinggi | 6 | 2024 | 07-09-2024 | 86.5% | 100% | 97.57% | 75% | 81.45% | 0% | 94.12% | 100% | 90.06% | 100% | 99.19% | 100% | 86.98 |
| 61793 | RS Tk. IV Pekanbaru | 6 | 2024 | 07-05-2024 | 97.5% | 100% | 100% | % | 90.78% | 0% | 94.44% | 100% | 100% | 100% | 100% | 90% | 83 |
| 61794 | RS Pertamina Hulu Rokan | 6 | 2024 | 07-10-2024 | 85% | 100% | 100% | 0% | 95% | 0% | 63.64% | 0% | 0% | 90.62% | 100% | 100% | 0 |
| 61795 | RS Umum Ibnu Sina Padang Panjang | 6 | 2024 | 07-08-2024 | 90.6% | 100% | 100% | 0% | 80% | 0% | 92.86% | 100% | 79.69% | 100% | 100% | 100% | 0 |
| 61796 | RS Umum Murni Teguh Memorial Hospital | 6 | 2024 | 07-04-2024 | 93.81% | 100% | 97.45% | 100% | 50% | 4.94% | 51.49% | 100% | 100% | 83.33% | 99.14% | 100% | 81.93 |
| 61797 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 6 | 2024 | 07-08-2024 | 80% | 100% | 100% | 0% | 100% | 0% | 75.12% | 100% | 100% | 17.65% | 100% | 0% | |
| 61798 | RS Umum Imelda Pekerja Indonesia | 6 | 2024 | 07-08-2024 | 98.36% | 99% | 96.77% | 96.46% | 98.67% | 0.89% | 96.15% | 98.11% | 98.46% | 97.14% | 98.36% | 96.77% | 87 |
| 61799 | RS 3M Plus | 6 | 2024 | 07-08-2024 | 90% | 100% | 91.3% | 100% | 72.97% | 100% | 81.54% | 84% | 100% | 0% | 100% | 100% | 0 |
| 61800 | RS Umum Daerah Rokan Hulu | 6 | 2024 | 07-09-2024 | 53% | 78% | 100% | 100% | 86.15% | 4.49% | 98.84% | 100% | 82.06% | 100% | 100% | 100% | 28 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.