Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 61801 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 6 | 2024 | 07-10-2024 | 83.1% | 94% | 97.81% | 100% | 65.57% | 6.37% | 79.02% | 100% | 100% | 83.54% | 99.17% | 100% | 0 |
| 61802 | RS Umum Daerah Selasih Riau | 6 | 2024 | 07-08-2024 | 61.15% | 90% | 94.3% | 100% | 87.64% | 0% | 97.62% | 100% | 93.95% | 86.96% | 86.84% | 100% | 0 |
| 61803 | RS Umum Daerah Dr. Achmad Mochtar | 6 | 2024 | 07-10-2024 | 94.2% | 98% | 92.5% | 98.82% | 98% | 98% | 98% | 100% | 98.59% | 98% | 97% | 100% | |
| 61804 | RS Umum Sylvani | 6 | 2024 | 07-10-2024 | 93.5% | 97% | 92% | 95.45% | 84.51% | 0% | 85.11% | 100% | 93.75% | 83.64% | 100% | 100% | 85.99 |
| 61805 | RS Ibu dan Anak Harapan Medika | 6 | 2024 | 07-08-2024 | 100% | 100% | 100% | 100% | 100% | 27.27% | 100% | 100% | 98.45% | 100% | 100% | 0% | 80 |
| 61806 | RS Umum Thursina | 6 | 2024 | 07-09-2024 | 78.29% | 100% | 100% | 65.22% | 60% | 4.44% | 50% | 100% | 83.33% | 81.08% | 100% | 100% | 90 |
| 61807 | RS Umum Muhammadiyah Sumatera Utara | 6 | 2024 | 07-10-2024 | 99.33% | 92% | 100% | 84% | 90.91% | 3.7% | 93.18% | 100% | 99.86% | 81.13% | 100% | 100% | 89 |
| 61808 | RS Umum Mitra Sejati | 6 | 2024 | 07-08-2024 | 87.05% | 79% | 100% | 80.56% | 95.79% | 6.6% | 74.69% | 80.36% | 99.94% | 82.56% | 93.44% | 80% | 67 |
| 61809 | RS Umum Efarina | 6 | 2024 | 07-09-2024 | 84% | 77% | 78.41% | 100% | 75% | 1% | 83% | 100% | 99.79% | 100% | 91% | 80% | 0 |
| 61810 | RS Umum Amalia Medika | 6 | 2024 | 07-08-2024 | 85.34% | 93% | 77.78% | 100% | 62.39% | 4.9% | 90.83% | 100% | 100% | 52.38% | 100% | 100% | 95 |
| 61811 | RS Umum Azzahra | 6 | 2024 | 07-05-2024 | 87.5% | 100% | 100% | 100% | 90.43% | 6% | 61.76% | 0% | 98.62% | 100% | 100% | 100% | 93 |
| 61812 | RS Tk. IV Bukittinggi | 6 | 2024 | - | 83% | 82% | 97.95% | 94.14% | 98.52% | 0% | 95.72% | 92.31% | 97.61% | 96.31% | 98.79% | 100% | 613 |
| 61813 | RS Umum Ratu Mas | 6 | 2024 | 08-06-2024 | 83.41% | 96% | 87.61% | 97.01% | 87.69% | 1.72% | 92.76% | 93.85% | 85.03% | 87.88% | 94.44% | 93.1% | |
| 61814 | RS Umum Ibnu Sina Kota Payakumbuh | 6 | 2024 | 07-08-2024 | 88.57% | 100% | 100% | 100% | 91.01% | 0% | 53.1% | 97.62% | 85.13% | 86.67% | 100% | 100% | 80.67 |
| 61815 | RS Columbia Asia Medan | 6 | 2024 | - | 98.2% | 100% | 100% | 0% | 77.82% | 0% | 58.85% | 100% | 0% | 100% | 96.11% | 100% | 99.86 |
| 61816 | RSUP Dr. M. Djamil | 6 | 2024 | 07-10-2024 | 90.64% | 100% | 100% | 85.71% | 87.54% | 5.96% | 86.08% | 90.65% | 99.82% | 100% | 100% | 100% | 85.17 |
| 61817 | OG Hospital | 6 | 2024 | 07-09-2024 | 95.59% | 97% | 100% | 93.05% | 100% | 100% | 95.09% | 100% | 97.07% | 100% | 100% | 0% | 85.41 |
| 61818 | RS Otak DR. Drs. M. Hatta Bukittinggi | 6 | 2024 | 07-08-2024 | 90.24% | 100% | 100% | 100% | 83.94% | 0% | 77.07% | 100% | 90.31% | 97.67% | 100% | 100% | 91.74 |
| 61819 | RS Umum Surya Insani | 6 | 2024 | 07-08-2024 | 89.6% | 100% | 87.18% | 80.95% | 61.54% | 30% | 70.31% | 100% | 90.08% | 86.67% | 100% | 100% | 93.39 |
| 61820 | RS Umum Bidadari | 6 | 2024 | 07-05-2024 | 100% | 100% | 100% | 100% | 99.28% | 0% | 98.28% | 100% | 97.58% | 90.32% | 98.39% | 100% | 100 |
| 61821 | RS Umum Mitra Medika | 6 | 2024 | 07-06-2024 | 99.15% | 100% | 100% | 0% | 85.71% | 0.69% | 61.48% | 100% | 100% | 98.18% | 100% | 100% | 98.17 |
| 61822 | RS Umum Yos Sudarso | 6 | 2024 | 07-01-2024 | 83.33% | 96% | 97.04% | 0% | 83.68% | 4.58% | 68.59% | 100% | 83.51% | 100% | 93.55% | 100% | 88.16 |
| 61823 | RS Jiwa Tampan | 6 | 2024 | 07-09-2024 | 87.42% | 97% | 99.69% | % | 73.98% | % | 66.16% | 100% | 98.55% | 0% | 100% | 100% | 85.93 |
| 61824 | RS Islam Ibnu Sina Bukittinggi | 6 | 2024 | 07-10-2024 | 89% | 99% | 100% | 66.67% | 81.33% | 9.89% | 66.78% | 100% | 92.79% | 100% | 100% | 100% | 91.78 |
| 61825 | RS Umum Martha Friska Multatuli | 6 | 2024 | 07-10-2024 | 88.05% | 100% | 100% | 94.12% | 39.67% | 5.47% | 54.55% | 100% | 90.99% | 100% | 100% | 100% | 81.1 |
| 61826 | RS Umum AL Fuadi | 6 | 2024 | 07-10-2024 | 98.75% | 100% | 97.62% | 100% | 95.92% | 0% | 96.76% | 100% | 96.74% | 91.18% | 97.66% | 100% | 0 |
| 61827 | RS Umum Eshmun | 6 | 2024 | 07-10-2024 | 91.5% | 96% | 100% | 0% | 71.69% | 4.88% | 73.38% | 100% | 77.22% | 78.18% | 100% | 100% | 97.38 |
| 61828 | RS Ibu Anak Husada Bunda | 6 | 2024 | 07-09-2024 | 85% | 97% | 92.86% | 100% | 92.2% | 0% | 91.43% | 100% | 90.93% | 91.43% | 94.12% | 100% | 92 |
| 61829 | RS Umum Tere Margareth | 6 | 2024 | 07-06-2024 | 95.16% | 93% | 100% | 100% | 96.67% | 0% | 91.23% | 100% | 97.33% | 89.74% | 100% | 100% | 98.08 |
| 61830 | RS Umum Daerah Teluk Kuantan | 6 | 2024 | 07-08-2024 | 92% | 96% | 94.53% | 0% | 71.83% | 10.1% | 80.44% | 100% | 95.12% | 79.31% | 83.41% | 85.71% | 85 |
| 61831 | RS Umum Mutia Sari | 6 | 2024 | 07-10-2024 | 99% | 86% | 100% | 100% | 66.35% | 0% | 79% | 100% | 95.24% | 100% | 100% | 0% | 72.3 |
| 61832 | RS Umum Hermina Medan | 6 | 2024 | 07-09-2024 | 89.59% | 100% | 99.74% | 81.25% | 100% | 4.37% | 96% | 100% | 100% | 100% | 89.01% | 100% | 0 |
| 61833 | RS Umum Daerah Puri Husada Tembilahan | 6 | 2024 | 07-10-2024 | 100% | 100% | 100% | 29.41% | 79.82% | 7.34% | 100% | 97.8% | 100% | 100% | 100% | 100% | 80.45 |
| 61834 | RS Ibu dan Anak Badrul Aini | 6 | 2024 | 07-08-2024 | 98.5% | 90% | 100% | 0% | 98.06% | 0% | 95.83% | 100% | 0% | 100% | 100% | 0% | 95 |
| 61835 | RS Ibu dan Anak Milano | 6 | 2024 | 07-03-2024 | 79% | 85% | 100% | 100% | 80.39% | 5.56% | 100% | 0% | 91.69% | 85.34% | 100% | 0% | 86.65 |
| 61836 | RS Umum Bandung | 6 | 2024 | 07-09-2024 | 92.01% | 88% | 94.2% | 91.3% | 96.25% | 93.33% | 95.04% | 100% | 92.22% | 93.33% | 87.5% | 100% | 0 |
| 61837 | RS Umum Mesra | 6 | 2024 | 07-10-2024 | 80% | 94% | 70% | 100% | 75% | 0% | 85% | 100% | 100% | 100% | 42.86% | 88.24% | 80 |
| 61838 | RS Umum Mitra Medika Amplas | 6 | 2024 | 07-06-2024 | 92.52% | 100% | 100% | 100% | 70.4% | 0% | 83.33% | 100% | 100% | 81.82% | 100% | 100% | 83.2 |
| 61839 | RS Umum Syafira | 6 | 2024 | 07-05-2024 | 80% | 57% | 100% | 50% | 97.46% | 6.74% | 45.04% | 100% | 99.06% | 100% | 100% | 100% | 0 |
| 61840 | RS Ibu dan Anak Athaya Medika | 6 | 2024 | 01-01-1970 | 86% | 100% | 100% | 86% | 86.15% | 4.44% | 88% | 100% | 85.41% | 100% | 100% | 86.67% | |
| 61841 | RS Muizzah | 6 | 2024 | 07-10-2024 | 100% | 97% | 96.67% | 100% | 95% | 50% | 95% | 90% | 0% | 100% | 90% | 100% | 100 |
| 61842 | RS Umum Eka Hospital Pekanbaru | 6 | 2024 | 07-10-2024 | 90.27% | 100% | 100% | % | 90.04% | 1.57% | 88.96% | 100% | 99.45% | 88.76% | 100% | 100% | 0 |
| 61843 | RS Ibu dan Anak Murni Teguh Rosiva | 6 | 2024 | 07-08-2024 | 89.11% | 99% | 99% | 0% | 80.12% | 0% | 0% | 100% | 99.27% | 0% | 93.89% | 100% | 0 |
| 61844 | RS Umum Daerah Indrasari Rengat | 6 | 2024 | 07-04-2024 | 82% | 86% | 100% | 0% | 100% | 2.15% | 96.25% | 100% | 97.97% | 100% | 100% | 0% | 0 |
| 61845 | RS Khusus Ginjal Rasyida | 6 | 2024 | 07-10-2024 | 98.5% | 100% | 98% | % | 100% | 0% | 97% | 100% | 100% | 96% | 99% | 100% | 100 |
| 61846 | RS Umum Tandun | 6 | 2024 | 07-06-2024 | 94.44% | 100% | 100% | 0% | 23.23% | 0% | 94.94% | 100% | 67.98% | 87.3% | 99.63% | 100% | 87.3 |
| 61847 | RS Umum Islam Ibnu Sina | 6 | 2024 | 07-04-2024 | 91.08% | 100% | 100% | 83.33% | 81.46% | 0.6% | 80.61% | 100% | 92.09% | 80.56% | 100% | 100% | 79.02 |
| 61848 | RS Umum Kasih Ibu Rengat | 6 | 2024 | 07-08-2024 | 90.23% | 97% | 94.44% | 0% | 93.12% | 0% | 87.67% | 100% | 89.06% | 84.44% | 100% | 100% | 118 |
| 61849 | RS Umum Universitas Sumatera Utara | 6 | 2024 | 07-10-2024 | 89.72% | 95% | 100% | 93.33% | 92.26% | 4.85% | 87.06% | 100% | 100% | 80% | 100% | 100% | |
| 61850 | RS Umum Haji Medan | 6 | 2024 | 07-08-2024 | 86.06% | 96% | 100% | 85.71% | 85.26% | 22.79% | 97.38% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.