Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 62351 | RS Umum Daerah Tora Belo | 6 | 2024 | 07-08-2024 | 88.1% | 88% | 99.57% | 100% | 97.6% | 2.44% | 95.83% | 100% | 100% | 100% | 100% | 100% | 84.62 |
| 62352 | RS Umum Aisyiyah St. Khadijah | 6 | 2024 | 07-10-2024 | 74.94% | 39% | 100% | 0% | 56.1% | 0% | 86.14% | 100% | 90.21% | 75% | 100% | 40% | 85.76 |
| 62353 | RS Umum Daerah Pendau Tambu Kab Donggala | 6 | 2024 | 07-06-2024 | 85.45% | 77% | 100% | 0% | 100% | 0% | 100% | 100% | 97.36% | 100% | 100% | 0% | 0 |
| 62354 | RS Umum Daerah Batiling | 6 | 2024 | 07-10-2024 | 89% | 84% | 92.86% | 0% | 86% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 85.6 |
| 62355 | RS Umum Daerah Ampana | 6 | 2024 | 07-06-2024 | 85.75% | 89% | 92.5% | 94.29% | 74.29% | 11.76% | 98.48% | 100% | 99.17% | 83.33% | 93.02% | 100% | 83.02 |
| 62356 | RS TK 4 Dr. Yanto, Sp.OT | 6 | 2024 | 07-10-2024 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 100% | 100% | 100% | 7760 |
| 62357 | RS Umum Daerah Lasinrang Pinrang | 6 | 2024 | 07-02-2024 | 99.37% | 98% | 100% | 80% | 79.52% | 22.77% | 82.44% | 100% | 87.27% | 0% | 55.59% | 100% | 82.01 |
| 62358 | RS Umum Daerah Kabelota | 6 | 2024 | 07-10-2024 | 90% | 93% | 98.5% | 100% | 98.5% | 3.33% | 100% | 99.5% | 100% | 90% | 100% | 100% | 80 |
| 62359 | RS Umum Anugrah Pangkajene | 6 | 2024 | 07-05-2024 | 84.5% | 90% | 97.37% | 100% | 85% | 5% | 83.85% | 100% | 76.1% | 84.68% | 100% | 100% | 80 |
| 62360 | RS Umum Daerah Pratama Togean | 6 | 2024 | 08-10-2024 | 98% | 92% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 62361 | RS Umum Daerah La Patarai | 6 | 2024 | 07-08-2024 | 97.55% | 100% | 100% | 95% | 50.14% | 96.77% | 90.45% | 98.7% | 80.41% | 60% | 100% | 0% | 0 |
| 62362 | RS GKST Tentena | 6 | 2024 | 07-10-2024 | 76.24% | 100% | 100% | 100% | 100% | 0% | 97.21% | 100% | 80.05% | 0% | 100% | 100% | 0 |
| 62363 | RS Umum Thalia Irham | 6 | 2024 | 07-10-2024 | 93.28% | 90% | 99.86% | 0% | 66.85% | 0% | 71.21% | 100% | 100% | 99.71% | 100% | 100% | 89.27 |
| 62364 | RS Umum Tadulako Palu | 6 | 2024 | 07-05-2024 | 85.5% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 62365 | RS Budi Mulia Bitung | 6 | 2024 | 07-06-2024 | 91.26% | 100% | 93.71% | 71.43% | 71.59% | 47.19% | 89.01% | 100% | 100% | 60% | 95.49% | 100% | 87.12 |
| 62366 | RS Umum Daerah Sayang Rakyat | 6 | 2024 | 07-06-2024 | 84.07% | 94% | 100% | 100% | 96.44% | 0% | 96.31% | 100% | 100% | 87.86% | 100% | 100% | 96.719 |
| 62367 | RS Umum Daerah Abdul Wahab Sjahranie | 6 | 2024 | 07-10-2024 | 80.3% | 95% | 97.28% | 50% | 26.13% | 0% | 87.21% | 98.44% | 99.07% | 68.42% | 99.83% | 100% | 79.37 |
| 62368 | RS Umum Daerah ODSK | 6 | 2024 | 08-06-2024 | 86.35% | 86% | 95.95% | 0% | 97.04% | 2.78% | 72.15% | 100% | 95.3% | 78.95% | 100% | 100% | 97.608 |
| 62369 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 6 | 2024 | 08-08-2024 | 91.58% | 79% | 97.41% | 100% | 84.09% | 0% | 93.2% | 100% | 98.9% | 85% | 88.71% | 95.71% | 0 |
| 62370 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 6 | 2024 | 07-10-2024 | 77.78% | 89% | 100% | 100% | 77.44% | 0.29% | 100% | 100% | 100% | 91.67% | 99.6% | 100% | 0 |
| 62371 | RS Gigi dan Mulut Universitas Sam Ratulangi | 6 | 2024 | 07-10-2024 | 95.65% | 100% | 100% | 0% | 40.69% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 62372 | RS Umum Daerah Syehk Yusuf Gowa | 6 | 2024 | 07-09-2024 | 85.99% | 98% | 100% | 25% | 0% | 0% | 93.68% | 100% | 96.02% | 0% | 100% | 0% | 85.92 |
| 62373 | RS Umum Daerah I Lagaligo | 6 | 2024 | 09-06-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 94.83% | 100% | 100% | 98.54% | 100% | 100% | 0 |
| 62374 | RS Umum Manado Medical Center | 6 | 2024 | 07-09-2024 | 100% | 100% | 100% | 100% | 95.24% | 1.69% | 99.35% | 96.15% | 99.78% | 99.03% | 100% | 100% | 205 |
| 62375 | RS Mata Provinsi Sulawesi Utara | 6 | 2024 | 04-10-2025 | 80.22% | 97% | 100% | 0% | 21.94% | 0.95% | 99.15% | 100% | 30.16% | 16.24% | 100% | 100% | 0 |
| 62376 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 6 | 2024 | 07-05-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 89.15 |
| 62377 | RS Pratama Jampea | 6 | 2024 | 08-12-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 62378 | RS Ibu dan Anak Yasira | 6 | 2024 | 07-03-2024 | 100% | 100% | 100% | 25% | 100% | 90% | 100% | 100% | 100% | 66.67% | 100% | 0% | 0 |
| 62379 | RS Umum Daerah Pongtiku | 6 | 2024 | 07-09-2024 | 100% | 100% | 100% | 0% | 82.61% | 0% | 71.34% | 100% | 99.63% | 100% | 100% | 0% | 91.5 |
| 62380 | RS Santa Teresa Marampa Rantepao | 6 | 2024 | 07-07-2024 | 90.7% | 100% | 100% | 0% | 50% | 0% | 96.19% | 0% | 76.39% | 100% | 100% | 100% | 88.1 |
| 62381 | RS Khusus Ibu dan Anak Zainab | 6 | 2024 | 07-10-2024 | 36% | 52% | 50% | 0% | 0% | 0% | 50% | 0% | 41.67% | 0% | 0% | 0% | 20 |
| 62382 | RS Hermina Manado | 6 | 2024 | 09-06-2024 | 97.5% | 100% | 100% | 100% | 69.86% | 6.67% | 77.69% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 62383 | RS Umum Daerah H.A. Sulthan Daeng Radja | 6 | 2024 | 07-10-2024 | 94.8% | 99% | 100% | 100% | 50% | 2.43% | 81.25% | 100% | 100% | 100% | 99.22% | 100% | 83.57 |
| 62384 | RS Umum Daerah Pratama Takalar | 6 | 2024 | 07-09-2024 | 95% | 92% | 96% | 0% | 80% | 0% | 93.33% | 80% | 98% | 80% | 100% | 100% | 10 |
| 62385 | RS Siloam Paal Dua | 6 | 2024 | 07-10-2024 | 93.61% | 100% | 100% | 0% | 100% | 1.05% | 80% | 100% | 100% | 100% | 100% | 100% | 88 |
| 62386 | RS Maryam Citra Medika | 6 | 2024 | 07-10-2024 | 99.64% | 99% | 100% | 0% | 88.89% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 92.6 |
| 62387 | RS Umum Daerah Lanto Daeng Pasewang | 6 | 2024 | 07-08-2024 | 87.5% | 94% | 88.61% | 0% | 53.57% | 3.57% | 80.09% | 60.87% | 86.53% | 96.88% | 82.12% | 100% | 85.22 |
| 62388 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 6 | 2024 | 07-05-2024 | 89% | 89% | 100% | 0% | 37.72% | 4.31% | 96.55% | 100% | 99.99% | 95.35% | 100% | 100% | 86 |
| 62389 | RS Hikmah Sejahtera Sukamaju | 6 | 2024 | 07-05-2024 | 80% | 89% | 94.5% | 84% | 89% | 0% | 88.5% | 100% | 95% | 80% | 94.5% | 88% | 77 |
| 62390 | RS Umum Yapika | 6 | 2024 | 07-04-2024 | 86.5% | 93% | 97.86% | 100% | 80.46% | 1.5% | 79.29% | 100% | 80% | 82.83% | 100% | 100% | 0 |
| 62391 | RS Umum Daerah Anugerah | 6 | 2024 | 07-05-2024 | 80.29% | 98% | 100% | 0% | 76.65% | 0% | 94.35% | 100% | 100% | 85.19% | 100% | 100% | 93.83 |
| 62392 | RS Umum Daerah Banyorang | 6 | 2024 | 07-07-2024 | 98.06% | 97% | 100% | 0% | 76.47% | 0% | 100% | 100% | 100% | 97.58% | 100% | 0% | 84 |
| 62393 | RS Bethesda GMIM Tomohon | 6 | 2024 | 07-10-2024 | 94.63% | 95% | 96.93% | 54.29% | 52.52% | 0% | 94.48% | 100% | 85.78% | 100% | 87.95% | 0% | 0 |
| 62394 | Rumah Sakit Sinar Kasih Toraja | 6 | 2024 | 07-10-2024 | 92.5% | 96% | 100% | 83.33% | 91.03% | 2.65% | 88.63% | 100% | 95.44% | 90.62% | 100% | 100% | 78.01 |
| 62395 | RS Umum Siloam Hospital Manado | 6 | 2024 | 07-10-2024 | 90.11% | 95% | 100% | 0% | 36.44% | 1.89% | 71.56% | 100% | 100% | 0% | 100% | 100% | 97 |
| 62396 | RS Samaritan Palu | 6 | 2024 | 07-01-2024 | 100% | 84% | 100% | 100% | 100% | 0% | 85.52% | 100% | 86.93% | 100% | 100% | 100% | 93 |
| 62397 | RS Umum Hikmah Masamba | 6 | 2024 | 08-09-2024 | 86.46% | 100% | 100% | 100% | 83.58% | 0% | 82.14% | 100% | 94.4% | 96.55% | 100% | 0% | 80.09 |
| 62398 | RS Umum Daerah Rumbia | 6 | 2024 | 07-10-2024 | 78.31% | 92% | 100% | % | 98.68% | % | 100% | 0% | 97.18% | 80% | 100% | 0% | 97.78 |
| 62399 | RS Umum Daerah Labuang Baji | 6 | 2024 | 07-10-2024 | 54.81% | 82% | 99.85% | 100% | 88.14% | 1.67% | 95.85% | 46.43% | 90.95% | 0% | 99.26% | 0% | 94.35 |
| 62400 | Rumkital dr. Wahyu Slamet Bitung | 6 | 2024 | 07-04-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.