Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 62701 | RS Umum Santa Elisabeth Batam Kota | 3 | 2024 | 94.48% | 100% | 100% | 100% | 74.75% | 0% | 96.69% | 100% | 98.78% | 83.33% | 100% | 100% | 0 |
| 62702 | RS Umum Zahirah | 3 | 2024 | 100% | 100% | 100% | 100% | 81.25% | 2.38% | 71.2% | 94.44% | 99.8% | 82.14% | 100% | 100% | 0 |
| 62703 | RS Umum HI. Muhammad Yusuf | 3 | 2024 | 98.5% | 100% | 100% | 0% | 94.12% | 0% | 95% | 0% | 96.67% | 100% | 100% | 100% | 0 |
| 62704 | RSUP Fatmawati | 3 | 2024 | 80.2% | 94% | 100% | 100% | 41% | 1.93% | 70.6% | 99.93% | 90.57% | 100% | 99.72% | 100% | 0 |
| 62705 | RS Bedah Siloam Asri | 3 | 2024 | 91.3% | 98% | 100% | 0% | 71.59% | 2.59% | 67.09% | 100% | 99.93% | 92.86% | 96.1% | 100% | 0 |
| 62706 | RS Umum Aka Medika Sribhawono | 3 | 2024 | 81.58% | 95% | 99.52% | 100% | 95.71% | 0% | 94.04% | 100% | 89.82% | 47.56% | 55.95% | 100% | 0 |
| 62707 | RS Umum Urip Sumoharjo | 3 | 2024 | 88.65% | 100% | 99.44% | 0% | 98.28% | 0% | 100% | 96.71% | 98.48% | 100% | 100% | 90.91% | 0 |
| 62708 | RS Umum Daerah Alimuddin Umar | 3 | 2024 | 92.31% | 98% | 100% | 0% | 82% | 0% | 97.83% | 100% | 87.15% | 100% | 100% | 100% | 0 |
| 62709 | RS Umum Pusat Pertamina | 3 | 2024 | 87.61% | 100% | 100% | 100% | 64.58% | 0% | 58.09% | 100% | 91.47% | 92.73% | 100% | 100% | 0 |
| 62710 | RS Umum Advent Bandar Lampung | 3 | 2024 | 94.8% | 100% | 100% | 100% | 96.24% | 1.11% | 66.56% | 94.38% | 99.01% | 83.73% | 100% | 100% | 0 |
| 62711 | RS Ibu dan Anak Harapan Bunda | 3 | 2024 | 91% | 100% | 100% | 100% | 94.68% | 3.92% | 97.03% | 100% | 100% | 100% | 100% | 0% | 0 |
| 62712 | RS Umum AL Cilandak | 3 | 2024 | 100% | 100% | 100% | 0% | 70.89% | 6.36% | 91.33% | 100% | 94.44% | 85.07% | 100% | 100% | 0 |
| 62713 | RS Umum Pondok Indah | 3 | 2024 | 99.32% | 100% | 100% | 0% | 80.46% | 3.56% | 81.63% | 100% | 0% | 86.36% | 100% | 98.44% | 0 |
| 62714 | RS Umum Bumi Waras | 3 | 2024 | 84% | 94% | 100% | 50% | 79.17% | 0% | 71.43% | 100% | 88.68% | 78.67% | 94.34% | 100% | 0 |
| 62715 | RS Bhayangkara Jitra Kota Bengkulu | 3 | 2024 | 84% | 90% | 100% | 100% | 67.83% | 0% | 54.6% | 100% | 100% | 100% | 100% | 0% | 0 |
| 62716 | RS Umum Jakarta | 3 | 2024 | 94.69% | 96% | 99.24% | 0% | 94.59% | 0% | 66.03% | 100% | 98.2% | 0% | 100% | 100% | 0 |
| 62717 | RS Umum Daerah Ragab Begawe Caram | 3 | 2024 | 93% | 95% | 100% | 100% | 16.81% | 0% | 88.93% | 100% | 92.35% | 96.22% | 77.94% | 100% | 0 |
| 62718 | RS Umum Budi Kemuliaan Batam | 3 | 2024 | 98.54% | 100% | 100% | 100% | 99.42% | 0.55% | 93.14% | 94.74% | 98.01% | 32.43% | 100% | 100% | 0 |
| 62719 | RS Umum Tebet | 3 | 2024 | 87.5% | 100% | 100% | 100% | 86.39% | 2.25% | 86.13% | 97.42% | 85.45% | 88.1% | 100% | 100% | 0 |
| 62720 | RS Umum Imanuel Way Halim | 3 | 2024 | 85.91% | 95% | 99.59% | 0% | 64.57% | 13.93% | 64.98% | 100% | 97.63% | 85.19% | 98.55% | 100% | 0 |
| 62721 | RS Khusus Kanker MRCCC Siloam Semanggi | 3 | 2024 | 96.21% | 99% | 99.07% | 0% | 48.7% | 2.3% | 37.43% | 100% | 100% | 25% | 100% | 97% | 0 |
| 62722 | RS Jiwa Daerah Provinsi Lampung | 3 | 2024 | 95.92% | 75% | 100% | 0% | 94% | 0% | 95% | 98% | 98% | 92.5% | 100% | 100% | 0 |
| 62723 | RS Jiwa Dharmawangsa | 3 | 2024 | 100% | 100% | 99.01% | 0% | 52.85% | 0% | 95.24% | 100% | 93.54% | 66.67% | 100% | 77.78% | 0 |
| 62724 | RS Umum Asy-Syifa Medika | 3 | 2024 | 0% | 100% | 100% | 100% | 100% | 6.25% | 80.39% | 100% | 97.49% | 88.89% | 100% | 0% | 0 |
| 62725 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 3 | 2024 | 81% | 95% | 97.89% | 75% | 61.43% | 0% | 77.65% | 100% | 89.66% | 85.71% | 90% | 100% | 0 |
| 62726 | RS Tiara Sella | 3 | 2024 | 80.88% | 91% | 99.47% | 85.71% | 99.41% | 0.58% | 100% | 100% | 87.09% | 90% | 100% | 100% | 0 |
| 62727 | RS Umum Dr. Suyoto Pusrehab Kemhan | 3 | 2024 | 79.57% | 89% | 100% | 0% | 0% | 0.51% | 83.57% | 87.44% | 85% | 73.4% | 100% | 100% | 0 |
| 62728 | RS Umum Mardi Waluyo | 3 | 2024 | 96.68% | 80% | 100% | 0% | 93.45% | 0.54% | 79.93% | 100% | 91.89% | 100% | 100% | 100% | 0 |
| 62729 | RS Umum Setia Mitra | 3 | 2024 | 96.34% | 100% | 100% | 100% | 91.88% | 0% | 85.34% | 100% | 92.7% | 87.5% | 100% | 100% | 0 |
| 62730 | RS Ibu dan Anak JWCC Asih | 3 | 2024 | 93.07% | 96% | 98.46% | % | 93% | 0% | 86.18% | 100% | 0% | 84.62% | 100% | 100% | 0 |
| 62731 | RS Umum Daerah KH. Muhammad Thohir KRUI | 3 | 2024 | 97% | 100% | 100% | % | 79.84% | % | 100% | 100% | 94.33% | 100% | 100% | 100% | 0 |
| 62732 | RS Umum Wisma Rini Pringsewu | 3 | 2024 | 78.5% | 88% | 88.75% | 100% | 88.31% | 0% | 83.21% | 100% | 91.46% | 47.62% | 93.01% | 100% | 0 |
| 62733 | RS Ketergantungan Obat | 3 | 2024 | 90.93% | 100% | 100% | 0% | 90.41% | 0% | 76.98% | 100% | 99.64% | 82.76% | 100% | 100% | 0 |
| 62734 | RS Khusus Mata Permana Sari | 3 | 2024 | 94.59% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 77.78% | 100% | 100% | 0 |
| 62735 | RS Umum Haji Kamino | 3 | 2024 | 92.8% | 100% | 100% | 100% | 80.47% | 0% | 97.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 62736 | RS Umum Muhammadiyah Metro | 3 | 2024 | 99.11% | 82% | 100% | 0% | 92.59% | 0% | 72.21% | 95.7% | 75.27% | 94% | 100% | 100% | 0 |
| 62737 | RS Umum Daerah Raja Ahmad Tabib | 3 | 2024 | 87.99% | 100% | 100% | 100% | 72.51% | 0% | 86.38% | 98.3% | 99.77% | 94.4% | 100% | 100% | 0 |
| 62738 | RS Umum Daerah Kota Tanjung Pinang | 3 | 2024 | 96% | 98% | 100% | 0% | 84.04% | 0% | 74.08% | 100% | 99.28% | 100% | 100% | 100% | 0 |
| 62739 | RS Umum Yukum Medical Centre | 3 | 2024 | 97.96% | 100% | 97.85% | 100% | 90.03% | 0% | 97.22% | 100% | 100% | 98.28% | 98.44% | 100% | 0 |
| 62740 | RS Umum Daerah Ahmad Yani Metro | 3 | 2024 | 94.58% | 97% | 88.95% | 0% | 70.29% | 0% | 93.22% | 99.73% | 93.33% | 98.77% | 100% | 100% | 0 |
| 62741 | RS Umum Agung | 3 | 2024 | 80.57% | 91% | 86.8% | 0% | 66.28% | 8.47% | 69.9% | 100% | 85.02% | 72.09% | 97.14% | 100% | 0 |
| 62742 | RS Budi Medika | 3 | 2024 | 82.27% | 97% | 100% | 0% | 88.68% | 100% | 84% | 100% | 97.61% | 83.75% | 90% | 93.75% | 0 |
| 62743 | RS Umum Daerah Tanjung Batu Kundur | 3 | 2024 | 77.18% | 78% | 100% | 0% | 100% | 0% | 100% | 100% | 96.2% | 0% | 100% | 0% | 0 |
| 62744 | RS Hermina Lampung | 3 | 2024 | 90% | 93% | 97.94% | 94.37% | 81.5% | 2.76% | 87.27% | 100% | 98.17% | 100% | 91.18% | 100% | 0 |
| 62745 | RS Umum Gandaria | 3 | 2024 | 73.5% | 67% | 99.02% | 0% | 99.76% | 0% | 70% | 66.67% | 66.67% | 60% | 98.86% | 69.23% | 0 |
| 62746 | RS Umum Mutiara Bunda | 3 | 2024 | 100% | 100% | 99.24% | 97.5% | 100% | 0.43% | 95.83% | 100% | 100% | 96.43% | 100% | 100% | 0 |
| 62747 | RS Siti Khodijah | 3 | 2024 | 86% | 100% | 100% | 88.24% | 73.47% | 94.12% | 80.91% | 100% | 75.86% | 80% | 100% | 100% | 0 |
| 62748 | RS Mata Lampung Eye Center (LEC) | 3 | 2024 | 88.5% | 86% | 91% | 0% | 89.5% | 0.5% | 93% | 0% | 100% | 100% | 95.5% | 100% | 0 |
| 62749 | RS Umum Graha Husada | 3 | 2024 | 93.6% | 94% | 100% | 100% | 82.61% | 0% | 100% | 100% | 96.89% | 87.5% | 100% | 100% | 0 |
| 62750 | RS Belleza Kedaton Bandar Lampung | 3 | 2024 | 100% | 100% | 76.81% | 100% | 76.55% | 8.33% | 92.39% | 100% | 67.94% | 59.32% | 95.29% | 76.67% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
