Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 63901 | RS Umum Daerah Daya Kota Makassar | 4 | 2024 | 93.69% | 97% | 88.91% | 0% | 52.06% | 0% | 90.07% | 85.53% | 98.37% | 88.37% | 89.13% | 100% | 0 |
| 63902 | RS Umum Luramay | 4 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 63903 | RS Umum Daerah Labuha | 4 | 2024 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 99.31% | 0% | 0% | 72.73% | 0% | 0 |
| 63904 | RS Umum Obi | 4 | 2024 | 91.25% | 94% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 63905 | RS Umum Daerah Haji Makassar | 4 | 2024 | 83.5% | 94% | 99.26% | 100% | 93.96% | 5.05% | 91.63% | 100% | 99.75% | 96.34% | 100% | 100% | 0 |
| 63906 | RS Grestelina | 4 | 2024 | 78% | 84% | 95.63% | 0% | 80% | 2.02% | 63.71% | 100% | 97.48% | 0% | 75.61% | 0% | 0 |
| 63907 | RS Ibu dan Anak Budi Mulia | 4 | 2024 | 95% | 95% | 100% | 0% | 92.63% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 63908 | RS Umum Masohi | 4 | 2024 | 96.71% | 97% | 100% | 100% | 73.72% | 1.03% | 100% | 100% | 91.99% | 100% | 100% | 100% | 0 |
| 63909 | RS Fatima Pare-Pare | 4 | 2024 | 94.01% | 99% | 100% | % | 15.88% | 4% | 67.63% | 90.99% | 100% | 33.33% | 100% | 100% | 0 |
| 63910 | RS Umum Daerah dr. Ishak Umarella | 4 | 2024 | 85% | 100% | 100% | 25% | 72.22% | 0% | 97.83% | 100% | 99.44% | 0% | 94.38% | 0% | 0 |
| 63911 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 4 | 2024 | 93% | 95% | 100% | 93.18% | 96.58% | 17.86% | 93.2% | 100% | 100% | 92.5% | 94.17% | 100% | 0 |
| 63912 | RS Umum Daerah Cendrawasih Dobo | 4 | 2024 | 87.22% | 95% | 100% | 100% | 95.18% | 100% | 100% | 97.73% | 98.65% | 100% | 100% | 100% | 0 |
| 63913 | RS Otak & Jantung Pertamina Royal Biringkanaya | 4 | 2024 | 95.14% | 100% | 99.93% | 100% | 99.81% | 3.51% | 89.89% | 100% | 88.21% | 87.5% | 95.73% | 100% | 0 |
| 63914 | RS Umum Daerah Bula | 4 | 2024 | 92.66% | 98% | 100% | 84% | 26.1% | 4% | 99.66% | 100% | 87.88% | 0% | 100% | 0% | 0 |
| 63915 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 4 | 2024 | 86.09% | 70% | 0% | 0% | 66.67% | 0% | 80% | 0% | 89.75% | 0% | 0% | 0% | 0 |
| 63916 | RS Ibu dan Anak Chaterine Booth | 4 | 2024 | 90.68% | 97% | 100% | 0% | 93.23% | 0% | 99.15% | 100% | 81.82% | 0% | 99.6% | 0% | 0 |
| 63917 | RS Mata Makassar | 4 | 2024 | 92.08% | 100% | 100% | 0% | 98.44% | 4.44% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 63918 | RS Umum Goran Riun | 4 | 2024 | 90% | 100% | 100% | 0% | 14.44% | 0% | 100% | 100% | 94.62% | 100% | 0% | 100% | 0 |
| 63919 | RS Umum Daerah Kota Ternate | 4 | 2024 | 98.5% | 100% | 0% | % | 100% | % | 0% | 0% | 80.95% | 0% | 0% | 100% | 0 |
| 63920 | RS Umum Sandi Karsa Makassar | 4 | 2024 | 92.31% | 96% | 100% | 0% | 76.92% | % | 83.33% | 100% | 100% | 100% | 100% | 80% | 0 |
| 63921 | RS Umum Daerah Tiakur | 4 | 2024 | 92.99% | 89% | 95.65% | 0% | 100% | 0% | 97.55% | 100% | 97.65% | 82.59% | 100% | 100% | 0 |
| 63922 | RS Khusus Daerah Gigi dan Mulut Provinsi Sulawesi | 4 | 2024 | 96.25% | 100% | 100% | % | 77.19% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 63923 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 4 | 2024 | 98% | 100% | 100% | 0% | 95.31% | 100% | 88.98% | 0% | 100% | 100% | 100% | 100% | 0 |
| 63924 | RS Umum Dharma Ibu Ternate | 4 | 2024 | 95.71% | 97% | 100% | 0% | 90.25% | 9.09% | 82% | 100% | 96.98% | 60% | 0% | 100% | 0 |
| 63925 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 4 | 2024 | 88.58% | 93% | 100% | 0% | 92.45% | 2.93% | 88.56% | 100% | 97.52% | 85.6% | 100% | 100% | 0 |
| 63926 | RSU Cahaya Medika Makassar | 4 | 2024 | 98% | 99% | 100% | 100% | 98.05% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 63927 | RSKD Provinsi Maluku | 4 | 2024 | 90.28% | 100% | 100% | % | 80% | % | 100% | 100% | 100% | 83.87% | 100% | 100% | 0 |
| 63928 | RS Hermina Makassar | 4 | 2024 | 94.58% | 97% | 100% | 100% | 64.95% | 4.4% | 82.91% | 100% | 100% | 100% | 100% | 0% | 0 |
| 63929 | RS TNI AL dr. FX. Soehardjo | 4 | 2024 | 99% | 100% | 97% | 0% | 98% | 95% | 96% | 100% | 98% | 100% | 100% | 100% | 0 |
| 63930 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 4 | 2024 | 78.88% | 86% | 91.38% | % | 92% | % | 0% | 0% | 100% | 76% | 0% | 70% | 0 |
| 63931 | RS Khusus Daerah Ibu dan Anak Pertiwi | 4 | 2024 | 89.8% | 92% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 97.4% | 100% | 83.33% | 0 |
| 63932 | RS Islam Faisal | 4 | 2024 | 91.5% | 95% | 98.86% | 0% | 100% | 0% | 97.09% | 100% | 86% | 89.47% | 97.66% | 100% | 0 |
| 63933 | RS Ibu dan Anak Paramount | 4 | 2024 | 95% | 95% | 100% | 100% | 79.11% | 0.58% | 82.24% | 100% | 98.46% | 71.43% | 100% | 78.29% | 0 |
| 63934 | RS Umum Dr. M. Haulussy Ambon | 4 | 2024 | 86% | 91% | 96.01% | % | 40.75% | 0% | 88.31% | 97.87% | 93.47% | 80% | 100% | 100% | 0 |
| 63935 | RS Islam PKU Muhammadiyah Maluku Utara | 4 | 2024 | 95% | 92% | 83.33% | 0% | 97.37% | 0% | 90.05% | 0% | 98.95% | 100% | 100% | 0% | 0 |
| 63936 | RS Ibu dan Anak Kartini | 4 | 2024 | 100% | 100% | 100% | 100% | 94.28% | 0% | 93.41% | 100% | 99.66% | 100% | 100% | 100% | 0 |
| 63937 | RS Umum Daerah dr. Salim Alkatiri | 4 | 2024 | 75.34% | 86% | 93.1% | 100% | 100% | 0% | 98.39% | 100% | 74.78% | 100% | 95.33% | 0% | 0 |
| 63938 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 4 | 2024 | 93.75% | 98% | 100% | 90.91% | 93.57% | 0% | 98.44% | 100% | 100% | 92.73% | 100% | 100% | 0 |
| 63939 | RS Ibu dan Anak Amanat | 4 | 2024 | 95.69% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 63940 | RS Tk. II Prof. dr. J. A. Latumeten | 4 | 2024 | 80% | 92% | 92.31% | 80% | 80% | 2.22% | 80% | 100% | 100% | 60% | 96% | 85.71% | 0 |
| 63941 | RS Umum Daerah Tani dan Nelayan | 4 | 2024 | 85.83% | 100% | 98.27% | 97.44% | 78.34% | 0% | 99.46% | 100% | 94.13% | 100% | 80.52% | 100% | 0 |
| 63942 | RS Islam | 4 | 2024 | 86.53% | 100% | 100% | 0% | 91.41% | 5.88% | 79.73% | 100% | 94.98% | 86.36% | 100% | 100% | 0 |
| 63943 | RS Umum Daerah Kota Bau Bau | 4 | 2024 | 88.31% | 100% | 28.5% | 70% | 37.45% | 2.38% | 49.12% | 100% | 91.64% | 0% | 15.56% | 0% | 0 |
| 63944 | RS Umum Daerah dr. Hasri Ainun Habibie | 4 | 2024 | 89.41% | 93% | 100% | 100% | 93.34% | 1.63% | 99.42% | 100% | 85.43% | 0% | 100% | 100% | 0 |
| 63945 | RS Umum Daerah Kab.Konawe Utara | 4 | 2024 | 92.22% | 93% | 99.91% | % | 100% | 0% | 73.94% | 100% | 99.05% | 100% | 92.16% | 0% | 0 |
| 63946 | RS Bhayangkara Gorontalo | 4 | 2024 | 94.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 63947 | RS Umum Aliyah II | 4 | 2024 | 100% | 100% | 100% | 93.33% | 96.54% | 4.29% | 92.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 63948 | RS Umum Tiara Sentosa | 4 | 2024 | 97.15% | 98% | 100% | 100% | 98.06% | 2.15% | 97.78% | 100% | 93.02% | 100% | 100% | 100% | 0 |
| 63949 | RS Umum Daerah Tombulilato | 4 | 2024 | 86.67% | 94% | 97.31% | % | 98.46% | 57.14% | 100% | 100% | 98.97% | 30% | 80.22% | 71.43% | 0 |
| 63950 | RS Hati Mulia | 4 | 2024 | 86.25% | 99% | 100% | 100% | 45.89% | 0% | 91.76% | 100% | 100% | 89.29% | 71.95% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.