Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64401 | RS Umum Daerah Kep. Mentawai | 7 | 2024 | 08-05-2024 | 97.5% | 100% | 100% | 100% | 95.8% | 0% | 95.74% | 100% | 99.03% | 100% | 100% | 100% | 0 |
| 64402 | RS Umum Madina | 7 | 2024 | 08-09-2024 | 79.04% | 78% | 97.62% | 0% | 62.23% | 0% | 51.09% | 100% | 96.79% | 100% | 97.6% | 0% | 0 |
| 64403 | RS Ibu dan Anak Restu Ibu | 7 | 2024 | 08-10-2024 | 91.5% | 100% | 100% | 88.89% | 73.21% | 0% | 87.2% | 100% | 88.39% | 74.63% | 100% | 80% | 0 |
| 64404 | RS Umum Ibnu Sina Padang Panjang | 7 | 2024 | 08-10-2024 | 93% | 100% | 100% | 100% | 80% | 0% | 92.86% | 100% | 79.69% | 90% | 100% | 100% | 0 |
| 64405 | RS Umum Surya Insani | 7 | 2024 | 08-10-2024 | 92.2% | 100% | 86.67% | 85.71% | 52% | 20% | 73% | 100% | 87.18% | 84.52% | 100% | 100% | 0 |
| 64406 | RS Umum AL Fuadi | 7 | 2024 | 08-06-2024 | 96.47% | 100% | 95.83% | 100% | 96.47% | 0% | 95.79% | 100% | 95.69% | 92.11% | 94.81% | 100% | 0 |
| 64407 | RS Umum Bina Kasih | 7 | 2024 | 08-09-2024 | 100% | 100% | 100% | 100% | 80.6% | 100% | 86.02% | 100% | 100% | 0% | 98.39% | 100% | 0 |
| 64408 | RS Umum Daerah Muhammad Zein | 7 | 2024 | 08-10-2024 | 67% | 88% | 100% | 0% | 57.58% | 0% | 100% | 100% | 100% | 37.5% | 100% | 0% | 0 |
| 64409 | RS Umum Santa Elisabeth Batam | 7 | 2024 | 08-10-2024 | 89.93% | 95% | 100% | 100% | 65.43% | 0.87% | 96.09% | 100% | 97.08% | 58.33% | 100% | 0% | 0 |
| 64410 | RS Ibu Anak Hidayah Ibu | 7 | 2024 | 08-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 0 |
| 64411 | RS Umum HI. Muhammad Yusuf | 7 | 2024 | 08-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 0 |
| 64412 | RS Umum Harapan Bunda Batam | 7 | 2024 | 08-11-2024 | 95.99% | 100% | 100% | 100% | 79.84% | 100% | 74.81% | 96.39% | 77.08% | 87.5% | 100% | 100% | 0 |
| 64413 | RS Umum Daerah DR. Eko Maulana Ali | 7 | 2024 | 08-10-2024 | 97.5% | 98% | 98.5% | 0% | 96.32% | 0% | 98.63% | 100% | 100% | 72% | 90% | 95% | 0 |
| 64414 | RS Ibu dan Anak Griya Medika Batam | 7 | 2024 | 01-01-1970 | 93% | 100% | 100% | 84.21% | 84.16% | 4.41% | 88.2% | 100% | 87.92% | 85.26% | 100% | 100% | 0 |
| 64415 | RS Umum Daerah Depati Bahrin | 7 | 2024 | 08-09-2024 | 90.5% | 89% | 99.12% | 100% | 80% | 0% | 94.14% | 100% | 94% | 83.45% | 97.81% | 100% | 0 |
| 64416 | RS Umum Santa Elisabeth Batam Kota | 7 | 2024 | 08-10-2024 | 89.14% | 99% | 100% | 80% | 76.2% | 0% | 97.4% | 100% | 99.18% | 80% | 100% | 100% | 0 |
| 64417 | RS Ibu dan Anak Brawijaya Durentiga | 7 | 2024 | 08-10-2024 | 92.6% | 100% | 99.99% | 0% | 57.42% | 0% | 81.65% | 100% | 98.41% | 87.5% | 100% | 100% | 0 |
| 64418 | RS Umum Tria Dipa | 7 | 2024 | 08-08-2024 | 99.5% | 100% | 100% | 100% | 75.8% | 3.33% | 76% | 100% | 99.81% | 100% | 100% | 100% | 0 |
| 64419 | RS Kalbu Intan Medika | 7 | 2024 | 08-09-2024 | 100% | 100% | 100% | % | 95.44% | 0% | 23.08% | 100% | 99.66% | 100% | 100% | 100% | 0 |
| 64420 | RS Umum Daerah Pringsewu | 7 | 2024 | 08-07-2024 | 84.75% | 100% | 100% | 0% | 81.51% | 0% | 100% | 100% | 82.42% | 88.89% | 100% | 100% | 0 |
| 64421 | RS Ibu dan Anak Muhaya | 7 | 2024 | 01-01-1970 | 92.5% | 88% | 96% | 82% | 80% | 24% | 87% | 84% | 84% | 84% | 86.67% | 90% | 0 |
| 64422 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 7 | 2024 | 08-08-2024 | 100% | 100% | 100% | % | 99.74% | % | 64% | 100% | 99.37% | 100% | 100% | 0% | 0 |
| 64423 | RS Umum Harapan Bunda | 7 | 2024 | 08-09-2024 | 95% | 100% | 96.85% | 100% | 86.25% | 0% | 82.41% | 100% | 81.61% | 84.44% | 96.62% | 100% | 0 |
| 64424 | RS Umum Graha Hermine | 7 | 2024 | 08-03-2024 | 95% | 100% | 100% | 86.9% | 88.57% | 0% | 85.98% | 100% | 92.63% | 85.71% | 100% | 90% | 0 |
| 64425 | RS Bakti Timah Sungailiat | 7 | 2024 | 01-01-1970 | 94.5% | 100% | 100% | 0% | 81.46% | 0% | 97.22% | 0% | 100% | 100% | 100% | 0% | 0 |
| 64426 | RS Panti Secanti | 7 | 2024 | 08-09-2024 | 96.53% | 96% | 98.7% | 100% | 95.42% | 0% | 76.66% | 100% | 84.41% | 100% | 100% | 0% | 0 |
| 64427 | RS Ibu dan Anak Rona | 7 | 2024 | 08-09-2024 | 94.16% | 100% | 100% | 0% | 99.01% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 64428 | RS Umum Daerah Demang Sepulau Raya | 7 | 2024 | 08-10-2024 | 100% | 94% | 100% | 0% | 69.61% | 0% | 77.84% | 100% | 92.58% | 80% | 98.36% | 42.86% | 0 |
| 64429 | RS Badan Pengusahaan Batam | 7 | 2024 | 08-08-2024 | 86.7% | 100% | 100% | 100% | 81.33% | 0% | 91.56% | 100% | 93.84% | 95.24% | 100% | 100% | 0 |
| 64430 | RS Gigi dan Mulut Univ. Prof. Moestopo | 7 | 2024 | 08-08-2024 | 89% | 93% | 100% | 0% | 87.96% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 64431 | RS Ibu dan Anak Dzakirah | 7 | 2024 | 08-08-2024 | 97% | 100% | 100% | 100% | 94.2% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 64432 | RS Primaya Bhakti Wara | 7 | 2024 | 08-10-2024 | 89.92% | 98% | 98.52% | 100% | 98.41% | 0.72% | 99.12% | 99.29% | 100% | 80% | 63.74% | 100% | 0 |
| 64433 | RS Maria Regina | 7 | 2024 | 08-06-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64434 | RS Umum Arsani | 7 | 2024 | 08-03-2024 | 97.5% | 95% | 100% | 94.59% | 97.82% | 0% | 100% | 95.99% | 99.89% | 98.88% | 100% | 100% | 0 |
| 64435 | RS Natar Medika | 7 | 2024 | 08-08-2024 | 92.06% | 100% | 100% | 75% | 94.74% | 4.76% | 80% | 100% | 89.07% | 100% | 100% | 100% | 0 |
| 64436 | RS Umum Kartini | 7 | 2024 | 08-03-2024 | 90.5% | 100% | 100% | 93.33% | 98.59% | 3.03% | 96% | 100% | 97.09% | 91.53% | 100% | 96% | 0 |
| 64437 | RS Pratama Bangka Tengah | 7 | 2024 | 08-09-2024 | 74.45% | 65% | 100% | 0% | 91.91% | 0% | 100% | 100% | 88.97% | 100% | 100% | 100% | 0 |
| 64438 | RS Umum Daerah Palmatak | 7 | 2024 | 01-01-1970 | 91.67% | 100% | 100% | 0% | 88% | 0% | 88% | 100% | 92% | 90% | 100% | 86.67% | 0 |
| 64439 | RSAU dr. Yuniati Wisma Karyani | 7 | 2024 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64440 | RS Umum Jakarta Medical Center (JMC) | 7 | 2024 | 08-10-2024 | 92.5% | 100% | 100% | 70% | 93.75% | 0.72% | 97.66% | 94.53% | 97.66% | 81.67% | 82.03% | 100% | 0 |
| 64441 | RS Khusus Ibu dan Anak Brawijaya | 7 | 2024 | 08-10-2024 | 93.89% | 100% | 100% | 0% | 97.78% | 0% | 48.67% | 100% | 99.8% | 81.19% | 100% | 100% | 0 |
| 64442 | RS Umum Aulia | 7 | 2024 | 08-06-2024 | 86.5% | 100% | 100% | 100% | 100% | 4.84% | 96.49% | 100% | 93.17% | 75.44% | 100% | 100% | 0 |
| 64443 | RS Ibu Anak Puti Bungsu | 7 | 2024 | 08-06-2024 | 99.54% | 98% | 94.59% | 100% | 97.48% | 0% | 94.51% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64444 | RS Gunung Manik | 7 | 2024 | 08-07-2024 | 100% | 100% | 100% | 0% | 84.76% | 0% | 94.44% | 0% | 100% | 100% | 0% | 0% | 0 |
| 64445 | RS Umum Daerah Natuna | 7 | 2024 | 08-05-2024 | 91.46% | 93% | 89.13% | 100% | 66.36% | 0% | 98.35% | 100% | 95.65% | 100% | 65.36% | 100% | 0 |
| 64446 | RS Siloam Bangka | 7 | 2024 | 08-09-2024 | 94.99% | 100% | 100% | 50% | 50% | 2.67% | 79.01% | 90.36% | 100% | 56.67% | 100% | 60.38% | 0 |
| 64447 | RS Jiwa Soeprapto Provinsi Bengkulu | 7 | 2024 | 08-07-2024 | 87.58% | 96% | 100% | 0% | 86.39% | 0% | 94.16% | 0% | 98.97% | 100% | 100% | 100% | 0 |
| 64448 | RS Umum Daerah Sejiran Setason | 7 | 2024 | 07-11-2024 | 50% | 50% | 100% | 100% | 100% | 100% | 100% | 100% | 59.98% | 0% | 100% | 100% | 0 |
| 64449 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 7 | 2024 | 08-11-2024 | 99.2% | 100% | 100% | 33.33% | 79.22% | 11.36% | 94.59% | 100% | 80.71% | 0% | 99.52% | 100% | 0 |
| 64450 | RS Umum Daerah Drs. H. Abu Hanifah | 7 | 2024 | 08-10-2024 | 75% | 86% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.