Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64501 | RS Ibu dan Anak JWCC Asih | 7 | 2024 | 08-07-2024 | 85.34% | 100% | 100% | 100% | 90.91% | 0% | 88.89% | 100% | 0% | 86.67% | 100% | 91.67% | 0 |
| 64502 | RS Umum Dr. Suyoto Pusrehab Kemhan | 7 | 2024 | 08-06-2024 | 81.49% | 84% | 100% | 100% | 60.57% | 5.78% | 73.04% | 84.97% | 91.5% | 88.89% | 100% | 100% | 0 |
| 64503 | RS Umum Daerah Tulang Bawang Barat | 7 | 2024 | 08-07-2024 | 91.72% | 100% | 100% | 0% | 89.16% | 100% | 92.05% | 100% | 89.94% | 93.18% | 100% | 0% | 0 |
| 64504 | RS Umum Mardi Waluyo | 7 | 2024 | 08-09-2024 | 95.21% | 83% | 99.49% | 0% | 94.65% | 1.04% | 83.87% | 100% | 93.51% | 86.96% | 99.66% | 88.89% | 0 |
| 64505 | RS Tk. IV 02.07.04 | 7 | 2024 | 08-06-2024 | 100% | 100% | 75% | 100% | 75% | 2.61% | 48% | 75% | 100% | 60% | 100% | 100% | 0 |
| 64506 | RS Ibu dan Anak Mawar | 7 | 2024 | 08-10-2024 | 87.5% | 100% | 100% | 84.21% | 82.5% | 3.23% | 87.1% | 100% | 80.95% | 81.58% | 100% | 100% | 0 |
| 64507 | RS Jiwa Dharmawangsa | 7 | 2024 | 08-10-2024 | 100% | 100% | 97.92% | 0% | 55.12% | 0% | 99.49% | 0% | 95.38% | 28.57% | 100% | 92.31% | 0 |
| 64508 | RS Ibu dan Anak Ibunda | 7 | 2024 | 08-07-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 64509 | RS Umum Pusat Pertamina | 7 | 2024 | 08-09-2024 | 92.93% | 100% | 100% | 100% | 60.14% | 0% | 57.75% | 100% | 86.13% | 97.1% | 100% | 100% | 0 |
| 64510 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 7 | 2024 | 08-10-2024 | 81.5% | 93% | 97.78% | 100% | 66.67% | 4.55% | 78.89% | 100% | 97.24% | 91.43% | 94.29% | 100% | 0 |
| 64511 | RS Umum Setia Mitra | 7 | 2024 | 08-10-2024 | 95.85% | 100% | 100% | 100% | 90% | 0% | 85.34% | 100% | 92.19% | 90% | 100% | 100% | 0 |
| 64512 | RS Jiwa Daerah Provinsi Lampung | 7 | 2024 | 08-07-2024 | 97.78% | 83% | 95.83% | 0% | 92% | 0% | 93.33% | 98% | 94% | 95% | 100% | 100% | 0 |
| 64513 | RS Khusus Kanker MRCCC Siloam Semanggi | 7 | 2024 | 08-06-2024 | 93.89% | 98% | 99.74% | 100% | 56.42% | 1.64% | 50.15% | 100% | 100% | 70.59% | 99.46% | 99% | 0 |
| 64514 | RS Tiara Sella | 7 | 2024 | 08-10-2024 | 71.05% | 78% | 89.47% | 100% | 99.92% | 0% | 100% | 100% | 95.03% | 100% | 80% | 100% | 0 |
| 64515 | RS Umum Jakarta | 7 | 2024 | 08-08-2024 | 92.29% | 93% | 98.68% | 0% | 77.53% | 0.49% | 63.26% | 100% | 98.08% | 100% | 92.68% | 100% | 0 |
| 64516 | RS Khusus Mata Permana Sari | 7 | 2024 | 08-05-2024 | 95.78% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 64517 | RS Umum Tebet | 7 | 2024 | 08-07-2024 | 88.5% | 100% | 100% | 0% | 85.79% | 4.3% | 87.3% | 94.5% | 84.64% | 88.1% | 100% | 100% | 0 |
| 64518 | RS Umum AL Cilandak | 7 | 2024 | 08-09-2024 | 86.12% | 100% | 100% | 0% | 50.42% | 1.22% | 91.99% | 100% | 94.78% | 95.31% | 100% | 100% | 0 |
| 64519 | RS Umum Bumi Waras | 7 | 2024 | 08-10-2024 | 85% | 89% | 100% | 0% | 40.74% | 0% | 72.96% | 100% | 79.03% | 77.78% | 100% | 81.25% | 0 |
| 64520 | RS Ibu dan Anak Harapan Bunda | 7 | 2024 | 08-06-2024 | 90% | 100% | 100% | 100% | 98.9% | 4.88% | 97.59% | 100% | 100% | 100% | 100% | 0% | 0 |
| 64521 | RS Umum Aka Medika Sribhawono | 7 | 2024 | 08-09-2024 | 97.5% | 100% | 100% | 100% | 88.55% | 0% | 71.38% | 100% | 91.07% | 51.43% | 97.42% | 100% | 0 |
| 64522 | RS Umum Asy-Syifa Medika | 7 | 2024 | 08-09-2024 | 98.03% | 100% | 100% | 100% | 100% | 5.8% | 90.2% | 100% | 77.53% | 0% | 100% | 0% | 0 |
| 64523 | RS Orthopedi Siaga Raya | 7 | 2024 | 08-07-2024 | 92.91% | 97% | 100% | % | 90.55% | 0% | 75.89% | 100% | 97.95% | 88.89% | 100% | 100% | 0 |
| 64524 | RS Umum Daerah Dr H Abdul Moeloek | 7 | 2024 | 08-10-2024 | 81.3% | 93% | 93.2% | 33.33% | 19.03% | 4.97% | 74.14% | 100% | 99.85% | 94.23% | 78.2% | 100% | 0 |
| 64525 | RS Umum Daerah Kota Tanjung Pinang | 7 | 2024 | 01-01-1970 | 86% | 88% | 100% | 100% | 84.38% | 0% | 78.53% | 100% | 99.9% | 100% | 100% | 100% | 0 |
| 64526 | RS Umum Daerah Ahmad Yani Metro | 7 | 2024 | 08-10-2024 | 97.51% | 93% | 99.83% | 100% | 69% | 0% | 93.38% | 99.74% | 94.62% | 100% | 100% | 100% | 0 |
| 64527 | RS Airan Raya | 7 | 2024 | 08-05-2024 | 88.5% | 100% | 100% | 0% | 89.72% | 1.12% | 73.35% | 100% | 90.04% | 83.87% | 99.82% | 100% | 0 |
| 64528 | RS Umum Haji Kamino | 7 | 2024 | 08-08-2024 | 92.42% | 100% | 100% | 100% | 83.24% | 0% | 98.6% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64529 | RS Umum Daerah Raja Ahmad Tabib | 7 | 2024 | 08-08-2024 | 87.27% | 100% | 100% | 100% | 37.63% | 1.52% | 82.58% | 93.52% | 0% | 89.09% | 100% | 100% | 0 |
| 64530 | RS Umum Muhammadiyah Metro | 7 | 2024 | 08-09-2024 | 99.2% | 100% | 100% | 0% | 98.64% | 0% | 73.87% | 98.11% | 75% | 88.89% | 100% | 100% | 0 |
| 64531 | RS Umum Daerah Sumbersari Bantul | 7 | 2024 | 08-10-2024 | 85.5% | 82% | 100% | % | 100% | 0% | 74.16% | 100% | 99.35% | 87.5% | 100% | 0% | 0 |
| 64532 | Rumkital dr. Midiyato Suratani | 7 | 2024 | 08-09-2024 | 96% | 95% | 100% | 100% | 90.78% | 0.94% | 86.13% | 100% | 7.87% | 83.33% | 100% | 100% | 0 |
| 64533 | RS Umum Agung | 7 | 2024 | 08-06-2024 | 87.86% | 93% | 87.01% | 0% | 71.52% | 13.79% | 80.85% | 100% | 85.31% | 81.54% | 97.45% | 100% | 0 |
| 64534 | RS Medika Insani | 7 | 2024 | 08-05-2024 | 91% | 92% | 100% | 100% | 63.63% | 0% | 24.33% | 100% | 99.26% | 100% | 100% | 100% | 0 |
| 64535 | RS Umum Daerah Embung Fatimah Kota Batam | 7 | 2024 | 08-07-2024 | 53.55% | 76% | 100% | 91.3% | 79.17% | 41.94% | 92.78% | 100% | 98.63% | 0% | 100% | 100% | 0 |
| 64536 | RS Ibu dan Anak Anugerah Medical Center Metro | 7 | 2024 | 08-07-2024 | 95% | 100% | 100% | 100% | 85.87% | 0% | 99.67% | 100% | 99.71% | 100% | 100% | 100% | 0 |
| 64537 | RS Umum Awal Bros Batam | 7 | 2024 | 08-05-2024 | 90% | 100% | 100% | 100% | 83.33% | 1% | 93.33% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 64538 | RS Umum Yukum Medical Centre | 7 | 2024 | 08-10-2024 | 97.14% | 98% | 96.92% | 100% | 86.43% | 0% | 75% | 97.97% | 100% | 77.78% | 99.38% | 100% | 0 |
| 64539 | RS Umum Daerah Zainal Abidin Pagar Alam | 7 | 2024 | 08-05-2024 | 90.91% | 100% | 100% | 100% | 85.93% | 0% | 100% | 100% | 90.8% | 100% | 100% | 100% | 0 |
| 64540 | RS Umum Permata Hati Metro | 7 | 2024 | 08-10-2024 | 81.5% | 90% | 96% | 83.33% | 100% | 6.67% | 100% | 100% | 100% | 100% | 98.67% | 100% | 0 |
| 64541 | RS Ibu dan Anak Asih Kota Metro | 7 | 2024 | 08-09-2024 | 92.5% | 98% | 100% | 100% | 87.74% | 0% | 100% | 100% | 97.29% | 100% | 100% | 100% | 0 |
| 64542 | RS Umum Soedarsono Darmosoewito | 7 | 2024 | 08-10-2024 | 100% | 100% | 100% | 0% | 81.15% | 0% | 67.66% | 100% | 94.18% | 100% | 100% | 100% | 0 |
| 64543 | RS Umum Daerah Bandar Negara Husada | 7 | 2024 | 08-10-2024 | 97.35% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 64544 | RS Ibu dan Anak Bunda Asy Syifa | 7 | 2024 | 08-09-2024 | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 92.59% | 100% | 100% | 100% | 0 |
| 64545 | RS Siti Khodijah | 7 | 2024 | 08-10-2024 | 86% | 100% | 100% | 100% | 75.24% | 5.66% | 84.33% | 100% | 86.55% | 80% | 100% | 100% | 0 |
| 64546 | RS Umum Daerah Tarempa | 7 | 2024 | 08-10-2024 | 89% | 95% | 100% | 76.09% | 87.14% | 0% | 100% | 93.75% | 99.5% | 100% | 65.38% | 100% | 0 |
| 64547 | RS Candimas Medical Center | 7 | 2024 | 08-08-2024 | 93.75% | 98% | 97.93% | 80% | 90.63% | 2.86% | 91.3% | 100% | 97.08% | 47.06% | 95.69% | 0% | 0 |
| 64548 | RS Umum Camatha Sahidya | 7 | 2024 | 08-06-2024 | 89% | 94% | 100% | 100% | 83.72% | 0.9% | 83.33% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 64549 | RS Umum Prikasih | 7 | 2024 | 08-05-2024 | 89.01% | 100% | 98.81% | 0% | 49.39% | 22.25% | 60.94% | 97.64% | 97.59% | 100% | 98.01% | 100% | 0 |
| 64550 | RS Belleza Kedaton Bandar Lampung | 7 | 2024 | 08-10-2024 | 100% | 100% | 78.21% | 100% | 76.32% | 7.14% | 90.41% | 100% | 63.05% | 55.56% | 95.49% | 76.05% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.