Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 64601 | RS Ibu dan Anak Az-Zahra Palembang | 7 | 2024 | 08-05-2024 | 98.07% | 100% | 100% | 100% | 94.07% | 0% | 81.43% | 100% | 86.1% | 100% | 100% | 100% | 0 |
| 64602 | RS Prof. Dr. Tabrani | 7 | 2024 | 08-10-2024 | 87.55% | 95% | 96.23% | 0% | 83.14% | 0% | 78.41% | 100% | 88.79% | 87.5% | 100% | 100% | 0 |
| 64603 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 7 | 2024 | 08-07-2024 | 94.81% | 97% | 97.67% | 100% | 88.2% | 26.07% | 99.65% | 100% | 99.34% | 90.62% | 95.65% | 100% | 0 |
| 64604 | RS Khusus Mata SMEC Pekanbaru | 7 | 2024 | 09-06-2024 | 98.5% | 100% | 100% | 0% | 95.65% | 3% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64605 | RS Hermina Palembang | 7 | 2024 | 08-09-2024 | 96% | 97% | 100% | 97.92% | 90.91% | 0.97% | 87.5% | 100% | 100% | 94.67% | 100% | 100% | 0 |
| 64606 | RS Umum Daerah Martapura | 7 | 2024 | 08-08-2024 | 85.02% | 100% | 98.42% | 100% | 87.58% | 0% | 94.03% | 100% | 93.14% | 96.11% | 93.07% | 100% | 0 |
| 64607 | RS Umum YK Madira Palembang | 7 | 2024 | 08-05-2024 | 100% | 100% | 100% | 100% | 98% | 0% | 99% | 100% | 98.98% | 99% | 100% | 95% | 0 |
| 64608 | RS Umum Universitas Riau | 7 | 2024 | 08-09-2024 | 89% | 96% | 100% | 0% | 100% | 0% | 93.33% | 0% | 74.7% | 100% | 100% | 0% | 0 |
| 64609 | RS Umum Pekanbaru Medical Center | 7 | 2024 | 08-10-2024 | 85.5% | 61% | 100% | 87.5% | 77.01% | 4.68% | 58.25% | 100% | 89.43% | 0% | 100% | 0% | 0 |
| 64610 | RS Umum dr. AK. Gani Kota Palembang | 7 | 2024 | 08-07-2024 | 93.69% | 99% | 100% | 100% | 63.17% | 0% | 79.72% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 64611 | RS Islam At-Taqwa Gumawang | 7 | 2024 | 08-09-2024 | 89% | 0% | 85.12% | 100% | 73.29% | 0% | 87.05% | 100% | 92.35% | 0% | 0% | 100% | 0 |
| 64612 | RS Umum Pertamina Palembang | 7 | 2024 | 08-07-2024 | 96.36% | 100% | 100% | 100% | 100% | 2.54% | 75.16% | 100% | 93.66% | 92.86% | 98.15% | 100% | 0 |
| 64613 | RS Umum Daerah Lebong | 7 | 2024 | 08-10-2024 | 92.5% | 100% | 97.87% | % | 100% | % | 100% | 100% | 97.26% | 100% | 100% | 100% | 0 |
| 64614 | Charitas Hospital Belitang | 7 | 2024 | 01-01-1970 | 85.27% | 100% | 100% | 100% | 100% | 0% | 95.15% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 64615 | RS Bhayangkara M. Hasan Palembang | 7 | 2024 | 08-06-2024 | 92.29% | 92% | 99.64% | 100% | 89.95% | 3% | 97.74% | 100% | 99.87% | 95% | 99.64% | 100% | 0 |
| 64616 | RS Umum Daerah Haji Abdoel Madjid Batoe | 7 | 2024 | 07-11-2024 | 84% | 95% | 94.5% | 100% | 88.67% | 0% | 99% | 96.67% | 99% | 95% | 100% | 100% | 0 |
| 64617 | RS Umum Sansani | 7 | 2024 | 08-10-2024 | 98.99% | 100% | 100% | 100% | 100% | 0% | 80.51% | 100% | 100% | 81.01% | 100% | 100% | 0 |
| 64618 | RS Umum Awal Bros Panam | 7 | 2024 | 08-10-2024 | 85.8% | 100% | 100% | 100% | 71.43% | 8.77% | 76.1% | 100% | 100% | 96.05% | 100% | 100% | 0 |
| 64619 | RS Umum Daerah Ogan Komering Ulu Timur | 7 | 2024 | 01-01-1970 | 88.5% | 94% | 100% | 76.16% | 75.84% | 23.81% | 86.74% | 91.79% | 78.45% | 79.08% | 100% | 100% | 0 |
| 64620 | RS Umum Daerah Bengkulu Tengah | 7 | 2024 | 08-09-2024 | 80.82% | 75% | 100% | 0% | 84.12% | 0% | 100% | 100% | 99.93% | 100% | 100% | 0% | 0 |
| 64621 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 7 | 2024 | 08-09-2024 | 86.64% | 95% | 99.86% | 33.33% | 90.11% | 1.27% | 82.07% | 100% | 97.39% | 98.1% | 99.59% | 100% | 0 |
| 64622 | RS Umum Mahyuzahra | 7 | 2024 | - | 87.5% | 100% | 100% | % | 100% | % | 87.5% | 100% | 87.5% | 87.5% | 100% | 100% | 0 |
| 64623 | RS Umum Daerah Kepahiang | 7 | 2024 | 08-07-2024 | 86.86% | 88% | 100% | 82.35% | 80.83% | 3.12% | 87.79% | 100% | 99.75% | 80.77% | 100% | 100% | 0 |
| 64624 | RS Ibu dan Anak Zainab | 7 | 2024 | 08-10-2024 | 83.4% | 93% | 100% | 100% | 81.67% | 0% | 83.85% | 100% | 96.72% | 100% | 100% | 100% | 0 |
| 64625 | RS Awal Bros A. Yani | 7 | 2024 | 08-06-2024 | 79.33% | 93% | 100% | 83.33% | 82.11% | 1.09% | 74.76% | 100% | 95.06% | 89.29% | 99.89% | 100% | 0 |
| 64626 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 7 | 2024 | 01-01-1970 | 87% | 100% | 99.88% | 0% | 79.67% | 0% | 92% | 0% | 100% | 83.33% | 100% | 100% | 0 |
| 64627 | RS Ibu dan Anak Annisa | 7 | 2024 | 08-05-2024 | 91% | 100% | 100% | 93.33% | 82.29% | 4.76% | 83.21% | 100% | 100% | 81.33% | 100% | 100% | 0 |
| 64628 | RS Umum Daerah Kabupaten Empat Lawang | 7 | 2024 | 08-09-2024 | 85.94% | 90% | 93.75% | 100% | 98.57% | 1.69% | 99.17% | 100% | 100% | 81.82% | 95% | 84.62% | 0 |
| 64629 | RS Umum PMI Cabang Aceh Utara | 7 | 2024 | 08-08-2024 | 90% | 100% | 100% | 100% | 100% | 2.78% | 80% | 100% | 96% | 85% | 0% | 100% | 0 |
| 64630 | Charitas Hospital Kenten | 7 | 2024 | 08-09-2024 | 87% | 100% | 93.9% | 100% | 38.42% | 0% | 55.7% | 100% | 94.42% | 100% | 100% | 100% | 0 |
| 64631 | RS Umum Daerah Kota Dumai | 7 | 2024 | 08-09-2024 | 79.28% | 90% | 100% | 0% | 25% | 2.96% | 95.15% | 100% | 93.43% | 70% | 100% | 100% | 0 |
| 64632 | RS Umum Ummi Bengkulu | 7 | 2024 | 08-10-2024 | 92.77% | 97% | 100% | 63.27% | 55.8% | 0% | 98.18% | 100% | 99.53% | 73.08% | 100% | 100% | 0 |
| 64633 | RS Umum Pusat Dr. Rivai Abdullah | 7 | 2024 | 08-10-2024 | 98.67% | 100% | 100% | 0% | 57.86% | 0% | 87.83% | 100% | 100% | 0% | 100% | 100% | 0 |
| 64634 | RS Umum Daerah Sungai Lilin | 7 | 2024 | 08-09-2024 | 83% | 80% | 100% | 100% | 79.56% | 0% | 100% | 100% | 94.74% | 89% | 100% | 100% | 0 |
| 64635 | RS Eria | 7 | 2024 | 08-06-2024 | 90% | 90% | 93.33% | 71.43% | 76.47% | 6.67% | 85.57% | 100% | 93.33% | 87.76% | 100% | 75% | 0 |
| 64636 | RS Umum Daerah Bayung Lincir | 7 | 2024 | 08-10-2024 | 66.5% | 96% | 99.72% | 100% | 42.72% | 0% | 95.69% | 100% | 93.96% | 86.27% | 95.51% | 100% | 0 |
| 64637 | RS Hermina Pekanbaru | 7 | 2024 | 08-09-2024 | 89.66% | 94% | 100% | 100% | 2.74% | 100% | 18.74% | 100% | 100% | 10.71% | 100% | 100% | 0 |
| 64638 | RS Umum Graha Mandiri | 7 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 87% | 100% | 80.61% | 0 |
| 64639 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 7 | 2024 | 08-08-2024 | 86.38% | 100% | 100% | % | 78.02% | % | 98.98% | 0% | 100% | 0% | 100% | 0% | 0 |
| 64640 | RS Daerah Madani Kota Pekanbaru | 7 | 2024 | 08-10-2024 | 81.05% | 81% | 100% | 100% | 96.32% | 0% | 100% | 100% | 94.04% | 100% | 100% | 100% | 0 |
| 64641 | RS Umum Daerah Banyuasin | 7 | 2024 | 08-09-2024 | 92.82% | 89% | 100% | 100% | 70.16% | 0% | 100% | 100% | 89.45% | 0% | 100% | 0% | 0 |
| 64642 | RS Ibu dan Anak Rika Amelia | 7 | 2024 | 08-09-2024 | 89% | 100% | 100% | 90.5% | 100% | 2% | 88% | 100% | 83% | 84% | 100% | 100% | 0 |
| 64643 | RS Umum Daerah Muara Dua | 7 | 2024 | 08-09-2024 | 76.96% | 88% | 99.35% | 100% | 1.24% | 0% | 98.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64644 | RS Umum Charitas Hospital Palembang | 7 | 2024 | 08-08-2024 | 88.13% | 100% | 100% | 100% | 83.33% | 0.19% | 66.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 64645 | RS Umum Prima Pekanbaru | 7 | 2024 | 08-10-2024 | 92.88% | 98% | 93.59% | 80% | 80% | 5.87% | 86.48% | 99.31% | 80% | 80% | 94.06% | 100% | 0 |
| 64646 | RS Siloam Sriwijaya Palembang | 7 | 2024 | 08-09-2024 | 93.82% | 100% | 100% | 100% | 55.59% | 4.16% | 83.33% | 100% | 100% | 85% | 100% | 95.08% | 0 |
| 64647 | RS Umum Daerah Pratama Makarti Jaya | 7 | 2024 | 08-09-2024 | 78.63% | 82% | 95.96% | 0% | 70.62% | 0% | 57.69% | 0% | 94.21% | 0% | 100% | 0% | 0 |
| 64648 | RS Umum Lancang Kuning | 7 | 2024 | 08-05-2024 | 93% | 100% | 100% | 83.33% | 81.82% | 0% | 84% | 100% | 83.33% | 80% | 100% | 100% | 0 |
| 64649 | RS Umum Daerah Mukomuko | 7 | 2024 | 08-09-2024 | 89.54% | 100% | 100% | 100% | 94.13% | 2.17% | 89.22% | 76.6% | 96.11% | 75% | 100% | 0% | 0 |
| 64650 | RS Umum Daerah Harapan dan Doa | 7 | 2024 | 08-08-2024 | 85% | 90% | 93.66% | 90.91% | 66.53% | 0.65% | 94.25% | 100% | 91.14% | 93.28% | 88.37% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
