Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65301 | RS Umum Al-Arif | 7 | 2024 | 08-08-2024 | 97.5% | 98% | 100% | 100% | 98% | 0% | 95% | 100% | 100% | 90% | 100% | 100% | 0 |
| 65302 | RS Umum El-Syifa | 7 | 2024 | 08-08-2024 | 88% | 100% | 100% | 100% | 96.38% | 100% | 93.44% | 100% | 86.51% | 100% | 100% | 0% | 0 |
| 65303 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 7 | 2024 | 08-03-2024 | 100% | 100% | 100% | 0% | 60.1% | 12.9% | 81.29% | 100% | 60% | 60% | 100% | 100% | 0 |
| 65304 | RS Unggul Karsa Medika | 7 | 2024 | 08-09-2024 | 96.96% | 100% | 100% | 91.18% | 86.1% | 4.35% | 89.46% | 100% | 83.66% | 0% | 100% | 100% | 0 |
| 65305 | RS Umum Daerah Bayu Asih | 7 | 2024 | 08-09-2024 | 92.94% | 95% | 99.95% | 0% | 57.58% | 0.68% | 96.19% | 97.23% | 90.34% | 100% | 99.43% | 100% | 0 |
| 65306 | RS Umum Pakuwon | 7 | 2024 | 08-09-2024 | 93% | 95% | 100% | % | 9.73% | 0% | 51.75% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 65307 | RS Umum Daerah Linggajati Kuningan | 7 | 2024 | 09-08-2024 | 80.6% | 96% | 94.09% | 100% | 79.52% | 0% | 84.19% | 98.38% | 89.73% | 85.96% | 84.43% | 100% | 0 |
| 65308 | RS Eka Hospital | 7 | 2024 | 08-08-2024 | 87.39% | 100% | 100% | 0% | 85.65% | 7.87% | 86.85% | 100% | 100% | 97.64% | 100% | 100% | 0 |
| 65309 | RS Umum Asri Purwakarta | 7 | 2024 | 08-10-2024 | 79.07% | 97% | 91.64% | 77.78% | 82.44% | 0% | 96% | 100% | 56.77% | 66.05% | 95.28% | 100% | 0 |
| 65310 | RS Umum Daerah Jampang Kulon | 7 | 2024 | 08-07-2024 | 81.16% | 81% | 100% | 100% | 66.54% | 0% | 92.03% | 100% | 82.86% | 83.33% | 100% | 100% | 0 |
| 65311 | RS Asysyifaa | 7 | 2024 | 08-08-2024 | 84.5% | 100% | 99.88% | 100% | 84.18% | 0% | 83.91% | 100% | 99.16% | 80.37% | 100% | 83.33% | 0 |
| 65312 | RS Mitra Plumbon Indramayu | 7 | 2024 | 08-05-2024 | 97.99% | 100% | 100% | 73.68% | 63.84% | 5.21% | 90.41% | 100% | 86.31% | 98.62% | 100% | 100% | 0 |
| 65313 | RS Islam Aysha | 7 | 2024 | 08-10-2024 | 70.83% | 65% | 100% | 63.64% | 46.67% | 5.26% | 31.94% | 100% | 95.56% | 24.19% | 100% | 100% | 0 |
| 65314 | RS Umum Permata Jonggol | 7 | 2024 | 09-07-2024 | 65.73% | 55% | 98% | 100% | 88.61% | 5.65% | 89.81% | 100% | 87.96% | 77.42% | 97.01% | 100% | 0 |
| 65315 | RS Sentra Medika Langut | 7 | 2024 | 08-02-2024 | 100% | 99% | 97.33% | 100% | 75% | 0% | 65.03% | 100% | 97.33% | 91.98% | 100% | 100% | 0 |
| 65316 | RS Mitra Plumbon Majalengka | 7 | 2024 | 08-07-2024 | 89.73% | 98% | 99.83% | 80% | 97.53% | 0% | 80% | 100% | 84.62% | 91.94% | 100% | 100% | 0 |
| 65317 | RS Umum Daerah Sekarwangi | 7 | 2024 | 08-12-2024 | 81.5% | 95% | 100% | 100% | 44.8% | 3.75% | 85.61% | 100% | 84.3% | 89% | 94.14% | 100% | 0 |
| 65318 | RS Umum Karya Pangalengan Bhakti Sehat | 7 | 2024 | 08-07-2024 | 96.67% | 100% | 95.56% | 66.67% | 95% | 2.99% | 93.1% | 100% | 86.42% | 93.33% | 96.55% | 100% | 0 |
| 65319 | RS Umum Siloam Purwakarta | 7 | 2024 | 08-07-2024 | 91.13% | 100% | 100% | 100% | 42% | 11.73% | 65.22% | 99.65% | 100% | 82.89% | 98.18% | 93.59% | 0 |
| 65320 | RS Ibu dan Anak Grha Bunda | 7 | 2024 | 08-09-2024 | 90.62% | 87% | 99.96% | 100% | 67.34% | 0% | 69.58% | 64.29% | 99.46% | 92.39% | 100% | 100% | 0 |
| 65321 | Bogor Senior Hospital | 7 | 2024 | 08-07-2024 | 97.1% | 98% | 100% | 0% | 85.35% | 0% | 72.68% | 100% | 95.52% | 0% | 100% | 100% | 0 |
| 65322 | RS Umum Karya Bhakti Pratiwi | 7 | 2024 | 08-09-2024 | 80% | 92% | 98.51% | 100% | 45.54% | 21.36% | 51.74% | 100% | 99.73% | 98.18% | 84.97% | 100% | 0 |
| 65323 | RS Universitas Indonesia | 7 | 2024 | 08-08-2024 | 91.52% | 100% | 100% | 100% | 62.64% | 6.35% | 78.91% | 100% | 89.29% | 83.9% | 100% | 84.62% | 0 |
| 65324 | RS Umum Daerah dr. Slamet Garut | 7 | 2024 | 08-08-2024 | 88.95% | 61% | 93.1% | 72.73% | 77.19% | 33.54% | 80.53% | 93.3% | 99.98% | 80.77% | 95.21% | 100% | 0 |
| 65325 | RS Umum Hermina Sukabumi | 7 | 2024 | 08-10-2024 | 95.15% | 100% | 100% | 100% | 78.91% | 1.99% | 79.81% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 65326 | RS Umum Siloam Hospitals Bogor | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 0% | 3.9% | 71.58% | 100% | 0% | 100% | 100% | 85.71% | 0 |
| 65327 | RS Umum Daerah Pameungpeuk Prov. Jabar | 8 | 2024 | 09-10-2024 | 96% | 100% | 99.31% | 84.62% | 90.03% | 2.5% | 93.42% | 100% | 94.77% | 96.83% | 100% | 100% | 0 |
| 65328 | RS Ibu dan Anak Grha Bunda | 8 | 2024 | 09-10-2024 | 91.92% | 84% | 99.53% | 100% | 48.48% | 0% | 80% | 35.71% | 99.43% | 93.68% | 100% | 100% | 0 |
| 65329 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 8 | 2024 | 09-06-2024 | 95.33% | 100% | 100% | 100% | 61% | 14.29% | 76.96% | 100% | 70% | 60% | 100% | 100% | 0 |
| 65330 | RS Umum Daerah Arjawinangun | 8 | 2024 | 09-09-2024 | 96.87% | 98% | 99.66% | 82.35% | 88.46% | 3.61% | 96.65% | 100% | 91.79% | 100% | 100% | 94.79% | 0 |
| 65331 | RS Sentra Medika Langut | 8 | 2024 | 09-04-2024 | 100% | 99% | 98.6% | 100% | 81.37% | 0% | 62.95% | 99.9% | 99.9% | 97.27% | 100% | 100% | 0 |
| 65332 | RS Umum Hermina Depok | 8 | 2024 | 09-06-2024 | 99.2% | 98% | 99.85% | 95.56% | 94.47% | 2.39% | 91.79% | 100% | 100% | 89.95% | 99.87% | 100% | 0 |
| 65333 | RS Umum Dadi Keluarga Ciamis | 8 | 2024 | 09-06-2024 | 98.87% | 94% | 100% | 77.78% | 99.29% | 3.03% | 80.75% | 93.18% | 99.9% | 88.57% | 100% | 100% | 0 |
| 65334 | RS Umum Puri Cinere | 8 | 2024 | 09-09-2024 | 100% | 100% | 100% | 0% | 85.19% | 0% | 87.5% | 98.95% | 100% | 60% | 100% | 100% | 0 |
| 65335 | RS Umum MH. Thamrin | 8 | 2024 | 09-09-2024 | 89.8% | 94% | 100% | 100% | 89.08% | 3% | 86.86% | 100% | 99.92% | 80.95% | 100% | 100% | 0 |
| 65336 | RS Umum Daerah Singaparna Medika Citrautama | 8 | 2024 | 09-09-2024 | 94.02% | 95% | 100% | 100% | 56.73% | 3.86% | 65.23% | 98.85% | 99.99% | 83.75% | 91.45% | 100% | 0 |
| 65337 | RS Medina | 8 | 2024 | 09-06-2024 | 81.5% | 88% | 100% | 62.5% | 77.23% | 8.77% | 84% | 100% | 100% | 0% | 100% | 100% | 0 |
| 65338 | RS Umum El-Syifa | 8 | 2024 | 09-09-2024 | 85% | 100% | 100% | 100% | 93.12% | 100% | 86.78% | 100% | 88% | 100% | 100% | 0% | 0 |
| 65339 | RS Primaya Sukabumi | 8 | 2024 | 09-09-2024 | 91.86% | 97% | 100% | 100% | 83.38% | 0% | 96.77% | 100% | 84.83% | 100% | 100% | 100% | 0 |
| 65340 | RS Universitas Indonesia | 8 | 2024 | 09-10-2024 | 89.68% | 99% | 100% | 100% | 65.38% | 7.26% | 81.25% | 100% | 89.36% | 84.98% | 100% | 84.91% | 0 |
| 65341 | RS Umum Sentra Medika Cibinong | 8 | 2024 | 09-10-2024 | 89.74% | 96% | 100% | 100% | 27.32% | 6.57% | 73.17% | 100% | 99.84% | 86.15% | 100% | 100% | 0 |
| 65342 | RS Asysyifaa | 8 | 2024 | 09-07-2024 | 95% | 100% | 100% | 100% | 81.41% | 0% | 80.01% | 100% | 90% | 80.2% | 100% | 100% | 0 |
| 65343 | RS Umum Daerah Sekarwangi | 8 | 2024 | 09-09-2024 | 82% | 95% | 100% | 60% | 39.47% | 2.03% | 85.81% | 100% | 89.01% | 73% | 92.07% | 100% | 0 |
| 65344 | RS Umum Tk. IV Guntur | 8 | 2024 | 09-04-2024 | 85.71% | 84% | 88.37% | 90.48% | 85% | 4.5% | 85.71% | 85% | 86.67% | 87.14% | 87.5% | 86.92% | 0 |
| 65345 | RS Umum Daerah Sagaranten | 8 | 2024 | 01-01-1970 | 93% | 88% | 100% | 0% | 74% | 0% | 100% | 0% | 100% | 0% | 75% | 0% | 0 |
| 65346 | RS Umum Daerah Pagelaran | 8 | 2024 | 09-10-2024 | 85% | 93% | 91.55% | 82.86% | 93.33% | 4.35% | 100% | 0.23% | 90% | 93.33% | 80% | 100% | 0 |
| 65347 | RS Ibu dan Anak Bunda Fathia | 8 | 2024 | 01-01-1970 | 75% | 96% | 98% | 97.7% | 77.38% | 98.86% | 97.98% | 97.4% | 97.7% | 98.84% | 98% | 93.33% | 0 |
| 65348 | RS Umum Tugu Ibu | 8 | 2024 | 09-09-2024 | 86.45% | 96% | 99.75% | 100% | 59.6% | 1.59% | 51.07% | 100% | 96.82% | 70.83% | 100% | 100% | 0 |
| 65349 | RS Umum Citama | 8 | 2024 | 09-07-2024 | 82.84% | 86% | 99.91% | 100% | 82.69% | 1.25% | 99.67% | 100% | 98.73% | 79.55% | 98.26% | 100% | 0 |
| 65350 | RS Umum Mitra Kasih | 8 | 2024 | 09-10-2024 | 45.78% | 51% | 60.68% | 11.11% | 67.66% | 15.09% | 67.95% | 100% | 99.44% | 56% | 100% | 92.59% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.