Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 65401 | RS Umum Mitra Medika | 4 | 2024 | 95.97% | 100% | 100% | 0% | 88.47% | 4.69% | 94.61% | 100% | 97.99% | 98.77% | 100% | 100% | 0 |
| 65402 | RS Umum Ummi Langsa | 4 | 2024 | 93.04% | 87% | 93.84% | 0% | 92.06% | 0% | 91.89% | 0% | 86.05% | 89.91% | 80% | 0% | 0 |
| 65403 | RS Umum Citra Medika | 4 | 2024 | 89% | 87% | 100% | 84% | 80% | 0% | 82% | 100% | 90.14% | 85% | 100% | 85% | 0 |
| 65404 | RS Umum Kasih Ibu Lhokseumawe | 4 | 2024 | 80.5% | 74% | 95.5% | 80% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 65405 | RS Umum Islam Malahayati | 4 | 2024 | 92.85% | 87% | 100% | 100% | 100% | 0% | 62.78% | 100% | 91.88% | 91.36% | 99.87% | 100% | 0 |
| 65406 | RS Umum Daerah Dr. Tengku Mansyur | 4 | 2024 | 91.28% | 82% | 83.87% | 83.33% | 83.33% | 5% | 92.86% | 100% | 93.67% | 90% | 100% | 83.33% | 0 |
| 65407 | RS Umum Daerah Bangun Purba | 4 | 2024 | 77.04% | 85% | 83.74% | % | 88.24% | % | 82.46% | 100% | 83.74% | 100% | 96.23% | 90% | 0 |
| 65408 | RS Tk. IV Lhokseumawe Aceh Utara | 4 | 2024 | 90.59% | 97% | 100% | 100% | 85.71% | 0% | 94.63% | 100% | 84.96% | 86.83% | 100% | 100% | 0 |
| 65409 | RS Umum Daerah Langsa | 4 | 2024 | 83% | 84% | 99.33% | 100% | 83.33% | 1.86% | 89.76% | 100% | 84.25% | 100% | 99.4% | 100% | 0 |
| 65410 | RS Umum Mitra Sehat | 4 | 2024 | 92.5% | 92% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65411 | RSAU Dr. Abdul Malik | 4 | 2024 | 90% | 84% | 0% | 0% | 93.33% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 65412 | RS Umum Daerah dr. Zubir Mahmud | 4 | 2024 | 88.39% | 90% | 90.48% | 100% | 83.81% | 2.03% | 86.74% | 100% | 100% | 0% | 89.22% | 0% | 0 |
| 65413 | RS Umum Daerah Tanjung Pura | 4 | 2024 | 88.5% | 86% | 100% | 100% | 100% | 2.86% | 100% | 93.75% | 99.2% | 10% | 100% | 100% | 0 |
| 65414 | RS Umum Harapan | 4 | 2024 | 84.24% | 96% | 100% | 100% | 54.96% | 1% | 67.36% | 100% | 97.59% | 78.57% | 100% | 100% | 0 |
| 65415 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 4 | 2024 | 96.94% | 94% | 99.39% | 66.67% | 69.53% | 3.39% | 94.23% | 100% | 98.4% | 0% | 100% | 100% | 0 |
| 65416 | RS Ibu dan Anak Pramaliesa | 4 | 2024 | 42.5% | 75% | 100% | 86% | 85% | 92% | 84% | 100% | 100% | 100% | 100% | 92% | 0 |
| 65417 | RS Umum Advent Medan | 4 | 2024 | 80% | 90% | 100% | 0% | 86.61% | 5.62% | 79.61% | 100% | 93.66% | 100% | 100% | 93% | 0 |
| 65418 | RS Umum Daerah Sidikalang | 4 | 2024 | 90.51% | 99% | 97.14% | 75% | 89.17% | 1.44% | 99.33% | 72.51% | 85.29% | 89.31% | 100% | 100% | 0 |
| 65419 | RS Umum Mahkota Bidadari | 4 | 2024 | 98.33% | 100% | 97.56% | 100% | 96.67% | 0% | 97.67% | 100% | 88.36% | 90% | 100% | 100% | 0 |
| 65420 | RS Umum Tiara Kasih Sejati | 4 | 2024 | 80% | 93% | 100% | 91.67% | 87.5% | 0% | 90% | 87.5% | 100% | 66.67% | 86.67% | 0% | 0 |
| 65421 | RS Umum Malahayati | 4 | 2024 | 94% | 99% | 100% | 100% | 84.98% | 0% | 87.06% | 100% | 98.8% | 50% | 92.04% | 100% | 0 |
| 65422 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 4 | 2024 | 82.08% | 98% | 98.95% | 87.5% | 79.07% | 4.11% | 81.93% | 0% | 83.47% | 100% | 90.36% | 100% | 0 |
| 65423 | RS Umum Melati | 4 | 2024 | 87.92% | 94% | 100% | 0% | 95.71% | 0% | 96.22% | 100% | 98.05% | 91.76% | 100% | 100% | 0 |
| 65424 | RS Umum Santa Elisabeth Medan | 4 | 2024 | 91.74% | 97% | 99.88% | 100% | 23.74% | 36.84% | 79.73% | 100% | 96.7% | 0% | 99.95% | 0% | 0 |
| 65425 | RS Umum Stella Maris | 4 | 2024 | 96.33% | 100% | 100% | % | 100% | % | 100% | 100% | 99.59% | 100% | 100% | 100% | 0 |
| 65426 | RS Arun Lhokseumawe | 4 | 2024 | 91.6% | 96% | 100% | 100% | 46.06% | 0% | 61.23% | 100% | 89.2% | 0% | 77.92% | 100% | 0 |
| 65427 | RS Umum Daerah Tapanuli Selatan | 4 | 2024 | 91.5% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 90% | 100% | 100% | 100% | 0 |
| 65428 | RS Umum Daerah Panyabungan | 4 | 2024 | 99.98% | 100% | 100% | 100% | 80.2% | 2.22% | 95.66% | 100% | 90.34% | 82.91% | 99.55% | 0% | 0 |
| 65429 | RS Umum Delima Medan | 4 | 2024 | 95.71% | 99% | 98.81% | 100% | 92% | 0% | 79.12% | 100% | 94.34% | 77.78% | 100% | 100% | 0 |
| 65430 | RS Umum Daerah Parapat | 4 | 2024 | 92% | 88% | 100% | 16.67% | 100% | 100% | 68.75% | 100% | 90.5% | 100% | 100% | 100% | 0 |
| 65431 | RS Umum Daerah Dr. Fauziah Bireun | 4 | 2024 | 54.53% | 63% | 100% | 100% | 43.51% | 4.1% | 94.81% | 90.65% | 95.86% | 64.1% | 100% | 100% | 0 |
| 65432 | RS Umum Daerah Gunung Tua | 4 | 2024 | 89% | 95% | 100% | 86.96% | 82% | 0% | 100% | 100% | 85% | 81% | 100% | 100% | 0 |
| 65433 | RS Mata Siantar | 4 | 2024 | 25% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 65434 | RS Umum Laras Kabupaten Simalungun | 4 | 2024 | 91.19% | 90% | 90.24% | 0% | 78.94% | 20% | 76.19% | 100% | 89.53% | 28.17% | 100% | 0% | 0 |
| 65435 | RS Pratama Kabupaten Nias Utara | 4 | 2024 | 100% | 76% | 100% | % | 100% | % | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 65436 | RS Umum Bireuen Medical Center | 4 | 2024 | 90% | 100% | 100% | 100% | 89.06% | 0.67% | 96.67% | 100% | 99.18% | 94.44% | 100% | 100% | 0 |
| 65437 | RS Umum Deli | 4 | 2024 | 95.93% | 98% | 84% | 0% | 84.51% | 3.7% | 82.73% | 100% | 97.37% | 0% | 100% | 0% | 0 |
| 65438 | RS Umum Balimbingan PTP 4 | 4 | 2024 | 91% | 93% | 93% | 100% | 92% | 0% | 94% | 100% | 85% | 92% | 100% | 100% | 0 |
| 65439 | RS Umum Permata Madina Sibuhuan | 4 | 2024 | 86% | 88% | 95% | 100% | 58.33% | 14.08% | 63.92% | 100% | 100% | 62.82% | 37.11% | 100% | 0 |
| 65440 | RS Umum Meutia | 4 | 2024 | 75% | 100% | 90% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 100% | 0 |
| 65441 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 4 | 2024 | 77.74% | 70% | 97.07% | 100% | 66.07% | 0% | 96.9% | 96.67% | 75% | 95.69% | 77.21% | 100% | 0 |
| 65442 | RS Umum Murni Teguh Methodist Susanna Wesley | 4 | 2024 | 85.8% | 100% | 99.32% | 0% | 65.49% | 11.11% | 60.33% | 100% | 100% | 75.86% | 97.38% | 100% | 0 |
| 65443 | RS Ibu dan Anak Mina Husada | 4 | 2024 | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 65444 | RS Umum Putri Bidadari | 4 | 2024 | 100% | 100% | 100% | 27.59% | 91.3% | 1.56% | 92.57% | 100% | 97.03% | 81.08% | 100% | 100% | 0 |
| 65445 | RS Umum Mufid | 4 | 2024 | 94% | 98% | 100% | 100% | 78.57% | 0.71% | 78.77% | 100% | 90% | 80% | 100% | 100% | 0 |
| 65446 | RS Umum Daerah Tuan Rondahaim | 4 | 2024 | 88.33% | 88% | 89.33% | % | 98.11% | % | 88.5% | 100% | 97.08% | 80% | 88.89% | 100% | 0 |
| 65447 | RS Umum Efarina Etaham | 4 | 2024 | 95% | 90% | 94% | 83.33% | 96% | 0% | 95.83% | 80% | 96% | 95.83% | 92.5% | 91.67% | 0 |
| 65448 | RS Pendidikan Universitas Syiah Kuala | 4 | 2024 | 97.71% | 96% | 100% | 100% | 58.98% | 0% | 79.34% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65449 | RS Umum Citra Husada | 4 | 2024 | 96.98% | 99% | 100% | 100% | 97.98% | 2.14% | 96.04% | 100% | 94.44% | 80% | 94.78% | 100% | 0 |
| 65450 | RS Umum Daerah Kabanjahe | 4 | 2024 | 90% | 100% | 96% | 100% | 90% | 7.69% | 100% | 100% | 90% | 90% | 99% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.