Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 65501 | RS Umum Charitas Hospital Palembang | 8 | 2024 | 09-09-2024 | 96.28% | 100% | 100% | 66.67% | 83.08% | 4.97% | 68.54% | 100% | 93.49% | 100% | 100% | 97.3% | 0 |
| 65502 | Aulia Hospital | 8 | 2024 | 09-07-2024 | 78.36% | 65% | 99.29% | 35.29% | 86.67% | 30.91% | 75.68% | 100% | 100% | 96.74% | 98.38% | 100% | 0 |
| 65503 | RS Hermina OPI Jakabaring | 8 | 2024 | 09-01-2024 | 85% | 100% | 100% | 92.86% | 73.33% | 2.13% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 65504 | RS Umum Fadhilah Kota Prabumulih | 8 | 2024 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 100% | 2.44% | 100% | 100% | 100% | 84.25% | 100% | 100% | 0 |
| 65505 | RS Umum Daerah Pratama Makarti Jaya | 8 | 2024 | 09-10-2024 | 80.62% | 100% | 100% | 0% | 80.99% | 0% | 80% | 100% | 96.48% | 0% | 100% | 0% | 0 |
| 65506 | RS Umum Daerah Ogan Komering Ulu Timur | 8 | 2024 | 01-01-1970 | 91.5% | 96% | 100% | 79.93% | 91.08% | 23.68% | 85.49% | 95.97% | 73.44% | 79.59% | 100% | 100% | 0 |
| 65507 | RS Umum Pertamina Palembang | 8 | 2024 | 09-04-2024 | 86.83% | 100% | 99.57% | 100% | 100% | 1.61% | 78.35% | 100% | 93.89% | 91.67% | 100% | 0% | 0 |
| 65508 | RS Pertamina Kota Prabumulih | 8 | 2024 | 09-07-2024 | 97.04% | 98% | 100% | 100% | 88.44% | 0% | 90.99% | 100% | 83.3% | 85% | 100% | 100% | 0 |
| 65509 | RS Umum Mahyuzahra | 8 | 2024 | - | 87.5% | 100% | 100% | % | 100% | % | 87.5% | 100% | 87.5% | 87.5% | 100% | 100% | 0 |
| 65510 | RS Umum Kambang | 8 | 2024 | 09-10-2024 | 94% | 100% | 100% | 89.47% | 78.78% | 0% | 71.92% | 100% | 100% | 80% | 96.72% | 100% | 0 |
| 65511 | RS Ibu dan Anak Zainab | 8 | 2024 | 09-10-2024 | 83.63% | 95% | 100% | 100% | 82.19% | 0% | 81.98% | 100% | 95.41% | 95.45% | 100% | 100% | 0 |
| 65512 | RS Umum Rimbo Medika | 8 | 2024 | 09-09-2024 | 89% | 90% | 96.52% | 33.33% | 90.68% | 16.67% | 85.07% | 100% | 87.88% | 83.87% | 100% | 100% | 0 |
| 65513 | RS Umum Sansani | 8 | 2024 | 09-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 80.51% | 100% | 100% | 81.26% | 100% | 100% | 0 |
| 65514 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 8 | 2024 | 01-01-1970 | 86% | 100% | 100% | 0% | 79.67% | 0% | 92.31% | 0% | 100% | 91.98% | 100% | 100% | 0 |
| 65515 | RS Ar-Royyan | 8 | 2024 | - | 99.6% | 100% | 99.29% | 97.96% | 99.23% | 3.57% | 93.65% | 93.73% | 86.6% | 91.84% | 96.76% | 98.15% | 0 |
| 65516 | RS Umum Daerah Kepahiang | 8 | 2024 | 09-09-2024 | 85.45% | 88% | 100% | 78.57% | 82.48% | 2.38% | 96.06% | 100% | 99.59% | 81.25% | 100% | 100% | 0 |
| 65517 | RS Ibu dan Anak AL-Barra | 8 | 2024 | 09-10-2024 | 96.22% | 100% | 100% | 89.66% | 91.89% | 5.26% | 94.51% | 100% | 97.8% | 90.11% | 100% | 100% | 0 |
| 65518 | RS Umum Permata Hati | 8 | 2024 | 09-10-2024 | 94.16% | 100% | 98.42% | 100% | 89.1% | 0% | 41.19% | 100% | 100% | 100% | 85.18% | 100% | 0 |
| 65519 | RS Umum Daerah Bengkulu Tengah | 8 | 2024 | 09-10-2024 | 80.82% | 75% | 100% | 0% | 84.44% | 0% | 100% | 100% | 99.62% | 100% | 100% | 0% | 0 |
| 65520 | RS Umum PMI Cabang Aceh Utara | 8 | 2024 | 09-04-2024 | 98% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 85.88% | 100% | 100% | 0 |
| 65521 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 8 | 2024 | 09-10-2024 | 86.4% | 100% | 99.86% | 100% | 89.17% | 1.46% | 83.69% | 100% | 97.48% | 100% | 99.5% | 100% | 0 |
| 65522 | RS Umum Baiturahim Jambi | 8 | 2024 | 09-10-2024 | 91.92% | 100% | 99.71% | 100% | 0% | 0% | 100% | 100% | 0% | 94.95% | 100% | 100% | 0 |
| 65523 | RS Ibu dan Anak Ananda Lubuk Linggau | 8 | 2024 | 09-09-2024 | 98.2% | 100% | 100% | 100% | 97.2% | 2.5% | 96.21% | 100% | 95.6% | 100% | 100% | 100% | 0 |
| 65524 | RS Umum Daerah Kabupaten Empat Lawang | 8 | 2024 | 09-10-2024 | 86.21% | 91% | 92.5% | 100% | 97.44% | 4% | 99.54% | 100% | 100% | 88.89% | 96.25% | 84.62% | 0 |
| 65525 | RS Ibu dan Anak Moelia | 8 | 2024 | 09-03-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 89.97% | 100% | 100% | 80% | 0 |
| 65526 | Charitas Hospital Kenten | 8 | 2024 | 09-10-2024 | 86.07% | 100% | 96.49% | 100% | 24.29% | 0% | 52.26% | 100% | 93.91% | 100% | 100% | 100% | 0 |
| 65527 | RS Awal Bros A. Yani | 8 | 2024 | 09-07-2024 | 80.56% | 96% | 100% | 100% | 81.07% | 2.17% | 74.41% | 100% | 95.2% | 81.97% | 100% | 100% | 0 |
| 65528 | RS AR Bunda Kota Prabumulih | 8 | 2024 | 09-02-2024 | 87.88% | 87% | 97.99% | 100% | 84.7% | 1.59% | 98.19% | 100% | 86.65% | 87.74% | 97.12% | 100% | 0 |
| 65529 | RS Ibu dan Anak Annisa | 8 | 2024 | 09-06-2024 | 90% | 100% | 100% | 100% | 82.22% | 3.45% | 84.82% | 100% | 100% | 90.4% | 100% | 100% | 0 |
| 65530 | RS Umum Daerah Kota Prabumulih | 8 | 2024 | 01-01-1970 | 85.38% | 97% | 92.88% | 100% | 72.62% | 3.48% | 91.88% | 100% | 98.94% | 0% | 86.63% | 100% | 0 |
| 65531 | RS Umum Daerah Muara Dua | 8 | 2024 | 09-09-2024 | 78.91% | 88% | 99.32% | 100% | 1.72% | 0% | 99.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65532 | RS Umum Lancang Kuning | 8 | 2024 | 09-02-2024 | 92% | 100% | 100% | 85.71% | 80.95% | 0% | 82% | 100% | 82.81% | 100% | 100% | 100% | 0 |
| 65533 | RS Khusus Mata SMEC Pekanbaru | 8 | 2024 | 09-06-2024 | 98% | 100% | 100% | 0% | 97.18% | 4% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 65534 | RS Umum Daerah Harapan dan Doa | 8 | 2024 | 09-06-2024 | 86.5% | 93% | 94.84% | 100% | 69.87% | 0% | 94.82% | 100% | 88.65% | 93.28% | 88.05% | 100% | 0 |
| 65535 | RS Umum Daerah H. Abdurrahman Sayoeti | 8 | 2024 | 09-06-2024 | 85.04% | 84% | 99.43% | 0% | 59.29% | 0% | 81.03% | 100% | 90.53% | 100% | 100% | 100% | 0 |
| 65536 | RS Umum Daerah Martapura | 8 | 2024 | 09-10-2024 | 85.57% | 100% | 98.01% | 100% | 87.88% | 0% | 98.1% | 100% | 99.26% | 91.84% | 91.97% | 0% | 0 |
| 65537 | RS Umum YK Madira Palembang | 8 | 2024 | 01-01-1970 | 99% | 98% | 99% | 100% | 80% | 0% | 85% | 100% | 100% | 100% | 100% | 80% | 0 |
| 65538 | RS Umum Graha Mandiri | 8 | 2024 | 01-01-1970 | 99% | 98% | 99% | 97% | 95% | 0% | 94% | 97% | 96% | 97% | 97% | 96% | 0 |
| 65539 | RS Jabal Rahmah Medika | 8 | 2024 | 09-07-2024 | 85.9% | 100% | 100% | 100% | 60.52% | 1.18% | 61.04% | 100% | 100% | 50% | 100% | 87.5% | 0 |
| 65540 | RS Umum Universitas Riau | 8 | 2024 | 09-09-2024 | 91% | 97% | 100% | 0% | 100% | 100% | 98.33% | 100% | 88.42% | 75% | 100% | 100% | 0 |
| 65541 | RS Umum Daerah Petanang | 8 | 2024 | 09-03-2024 | 86.02% | 90% | 85.71% | 0% | 86.67% | 0% | 0% | 0% | 84.76% | 0% | 0% | 0% | 0 |
| 65542 | RS Hermina Palembang | 8 | 2024 | 09-08-2024 | 95% | 100% | 100% | 100% | 80% | 0.32% | 88.89% | 100% | 100% | 93.33% | 98.33% | 100% | 0 |
| 65543 | RS Islam At-Taqwa Gumawang | 8 | 2024 | 09-10-2024 | 87% | 94% | 80.24% | 100% | 75.61% | 0% | 89.37% | 100% | 89.91% | 0% | 100% | 100% | 0 |
| 65544 | RS Umum Pekanbaru Medical Center | 8 | 2024 | 09-10-2024 | 89.5% | 77% | 100% | 84.62% | 79.56% | 4.38% | 48.94% | 100% | 87.35% | 0% | 100% | 0% | 0 |
| 65545 | RS Mitra | 8 | 2024 | 09-10-2024 | 96.24% | 100% | 100% | 100% | 84.83% | 2.02% | 86.39% | 100% | 98.1% | 81.73% | 100% | 100% | 0 |
| 65546 | RS Umum Daerah Lebong | 8 | 2024 | 09-09-2024 | 93% | 100% | 97.53% | % | 100% | % | 100% | 100% | 98.96% | 100% | 100% | 100% | 0 |
| 65547 | RS Umum dr. AK. Gani Kota Palembang | 8 | 2024 | 09-06-2024 | 93.58% | 99% | 100% | 100% | 62.38% | 0.62% | 83.12% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 65548 | RS Khusus Mata Pekanbaru Eye Center | 8 | 2024 | 09-05-2024 | 93.23% | 94% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 65549 | Charitas Hospital Belitang | 8 | 2024 | 01-01-1970 | 85.21% | 100% | 99.99% | 100% | 82.14% | 0% | 94.47% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 65550 | RS Ibu dan Anak Annisa | 8 | 2024 | 09-10-2024 | 85.86% | 100% | 100% | 98.44% | 98.74% | 100% | 94.02% | 100% | 99.71% | 94.74% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.