Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70501 | RS AL Jala Ammari Makassar | 9 | 2024 | 10-10-2024 | 95% | 100% | 100% | 0% | 79.5% | 0% | 78% | 100% | 100% | 80% | 100% | 100% | 0 |
| 70502 | RS Jiwa Sofifi | 9 | 2024 | 10-10-2024 | 70.74% | 83% | 92.5% | 0% | 96.52% | 0% | 90% | 0% | 100% | 0% | 0% | 100% | 0 |
| 70503 | RS Umum Daerah Kota Kendari | 9 | 2024 | 10-10-2024 | 79.3% | 100% | 99.45% | 88.89% | 71.99% | 0% | 98.73% | 88.64% | 100% | 96.95% | 99.72% | 100% | 0 |
| 70504 | RS Ibu dan Anak Masyita | 9 | 2024 | - | 94.16% | 98% | 100% | 0% | 87.01% | 0% | 99.71% | 100% | 99.05% | 100% | 100% | 100% | 0 |
| 70505 | RS Umum Daerah Dr. Alberth H. Torey | 9 | 2024 | 10-10-2024 | 71% | 76% | 100% | 100% | 82.09% | 3.33% | 98.01% | 100% | 99.92% | 100% | 94.34% | 66.67% | 0 |
| 70506 | RS Siloam Hospital Buton | 9 | 2024 | 10-08-2024 | 90.24% | 100% | 89.13% | 0% | 97.73% | 0% | 91.67% | 94.96% | 100% | 54.55% | 100% | 100% | 0 |
| 70507 | RS AL dr. Azhar Zahir Manokwari | 9 | 2024 | 10-09-2024 | 86.18% | 89% | 96.77% | 100% | 77.27% | 0% | 77.32% | 79% | 100% | 80.43% | 90.25% | 100% | 0 |
| 70508 | RS Kepolisian Bhayangkara | 9 | 2024 | 10-10-2024 | 85.67% | 99% | 94.95% | 100% | 88.18% | 2.42% | 79.76% | 100% | 99.98% | 86.96% | 88.14% | 100% | 0 |
| 70509 | RS Tk. II Pelamonia | 9 | 2024 | 10-05-2024 | 97.95% | 100% | 100% | 100% | 96.92% | 0% | 93.84% | 100% | 98.24% | 87.18% | 99.9% | 100% | 0 |
| 70510 | RS Stella Maris | 9 | 2024 | 10-04-2024 | 96.95% | 100% | 100% | 100% | 96.67% | 19.18% | 90.47% | 100% | 96.39% | 89.16% | 97.88% | 100% | 0 |
| 70511 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 9 | 2024 | 10-10-2024 | 94% | 93% | 100% | 100% | 96.72% | 0% | 95.05% | 100% | 100% | 94.85% | 94.06% | 100% | 0 |
| 70512 | RS Ibu dan Anak Sentosa | 9 | 2024 | 10-11-2024 | 99.09% | 99% | 100% | 100% | 90.23% | 0% | 98.71% | 100% | 99.48% | 100% | 100% | 100% | 0 |
| 70513 | RS Umum Sofifi | 9 | 2024 | 10-12-2024 | 67.5% | 80% | 98.23% | % | 0% | % | 0% | 100% | 90.16% | 0% | 87.98% | 66.67% | 0 |
| 70514 | RS Ibu dan Anak Chaterine Booth | 9 | 2024 | 10-03-2024 | 91.16% | 100% | 100% | 0% | 88.54% | 0% | 100% | 0% | 81.82% | 0% | 100% | 100% | 0 |
| 70515 | RS Bhayangkara Kendari | 9 | 2024 | 10-07-2024 | 89% | 100% | 100% | 100% | 92.15% | 0% | 90.04% | 100% | 91.82% | 91.49% | 100% | 92.86% | 0 |
| 70516 | RS Umum Daerah Kabupaten Mamuju | 9 | 2024 | 10-09-2024 | 81.23% | 91% | 100% | 100% | 60.4% | 0% | 92.21% | 98.28% | 82.91% | 85.25% | 97.42% | 100% | 0 |
| 70517 | RS Mega Buana Palopo | 9 | 2024 | 10-10-2024 | 87% | 85% | 86.11% | 100% | 79.03% | 17.95% | 79.13% | 100% | 77.97% | 83.33% | 83.72% | 87.5% | 0 |
| 70518 | RS Umum Mitra Manakarra | 9 | 2024 | 10-04-2024 | 89.5% | 88% | 94.44% | 75% | 86.69% | 39.29% | 89.33% | 93.5% | 85.59% | 66.82% | 90% | 81.82% | 0 |
| 70519 | RS Mujaisyah | 9 | 2024 | 10-10-2024 | 92.5% | 88% | 100% | 0% | 97.58% | 4.26% | 93.53% | 100% | 93.58% | 100% | 100% | 100% | 0 |
| 70520 | RS Umum Daerah Kabupaten Buton Tengah | 9 | 2024 | 10-10-2024 | 87.11% | 96% | 100% | 0% | 97.55% | 0% | 66.67% | 100% | 0.71% | 0% | 100% | 0% | 0 |
| 70521 | RS Umum St. Madyang | 9 | 2024 | 10-10-2024 | 84.62% | 95% | 100% | 100% | 72.71% | 2.28% | 0% | 100% | 100% | 50% | 100% | 100% | 0 |
| 70522 | RS Bhayangkara Gorontalo | 9 | 2024 | 10-07-2024 | 86.5% | 100% | 100% | 83.33% | 100% | 3.45% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70523 | RS Umum Bintang Laut Palopo | 9 | 2024 | 10-10-2024 | 98.32% | 100% | 99.16% | 0% | 81.61% | 0% | 95.91% | 100% | 85.32% | 20% | 91.78% | 100% | 0 |
| 70524 | RS Dr. Hasri Ainun Habibie Parepare | 9 | 2024 | 10-06-2024 | 97.14% | 98% | 96.79% | 100% | 87.5% | 6.67% | 81.96% | 100% | 97.26% | 79.2% | 100% | 100% | 0 |
| 70525 | RS Umum Karel Sadsuitubun | 9 | 2024 | 10-10-2024 | 86.11% | 100% | 92.35% | 100% | 75.63% | 50% | 75.63% | 100% | 99.77% | 80% | 82.8% | 100% | 0 |
| 70526 | RS Ibu dan Anak Ananda Trifa | 9 | 2024 | 10-10-2024 | 88.53% | 100% | 100% | 0% | 87.06% | 0% | 100% | 100% | 96.25% | 100% | 100% | 100% | 0 |
| 70527 | RS Hati Mulia | 9 | 2024 | 10-04-2024 | 86.8% | 96% | 100% | 100% | 38.41% | 0% | 60.27% | 100% | 100% | 89.47% | 86.19% | 100% | 0 |
| 70528 | RS Hati Kudus Langgur | 9 | 2024 | 02-03-2025 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 50% | 100% | 100% | 0 |
| 70529 | RS Umum Daerah Andi Makkasau Parepare | 9 | 2024 | 10-07-2024 | 99.91% | 100% | 100% | 75% | 83.58% | 0.52% | 92.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70530 | RS Umum Daerah Boliyohuto | 9 | 2024 | 10-09-2024 | 99.55% | 94% | 96.77% | 0% | 84.31% | 0% | 66.67% | 100% | 83.82% | 0% | 96.83% | 100% | 0 |
| 70531 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 9 | 2024 | 10-09-2024 | 93% | 85% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 70532 | RS Umum Sandi Karsa Makassar | 9 | 2024 | 10-06-2024 | 86.5% | 82% | 100% | 100% | 75% | 60% | 85% | 85% | 100% | 100% | 100% | 85% | 0 |
| 70533 | RS Umum Goran Riun | 9 | 2024 | 01-01-1970 | 92.5% | 92% | 85% | 0% | 80% | 0% | 100% | 100% | 99.75% | 100% | 0% | 0% | 0 |
| 70534 | RS Umum Aliyah | 9 | 2024 | 10-03-2024 | 100% | 100% | 100% | 100% | 93.59% | 3.03% | 98.13% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 70535 | RS Mata Makassar | 9 | 2024 | 10-08-2024 | 92.91% | 100% | 100% | 0% | 98.59% | 0.88% | 100% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 70536 | RS Umum Daerah Bula | 9 | 2024 | 10-11-2024 | 95.5% | 93% | 100% | 86.67% | 26.56% | 4.35% | 98.67% | 100% | 86.98% | 0% | 100% | 0% | 0 |
| 70537 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 9 | 2024 | 10-10-2024 | 82.46% | 76% | 62.5% | 0% | 78.95% | 0% | 85% | 0% | 88.36% | 0% | 0% | 0% | 0 |
| 70538 | RS Umum Daerah Cendrawasih Dobo | 9 | 2024 | 10-10-2024 | 87.83% | 95% | 100% | 53.33% | 98.04% | 76.19% | 100% | 93.18% | 98.04% | 93.33% | 100% | 100% | 0 |
| 70539 | RS Umum Daerah Dr. P. P. Magretti Saumlaki | 9 | 2024 | 01-01-1970 | 100% | 100% | 100% | 50% | 100% | 0% | 100% | 100% | 93.2% | 0% | 100% | 0% | 0 |
| 70540 | RS Umum Daerah dr. Hasri Ainun Habibie | 9 | 2024 | 10-10-2024 | 94.05% | 95% | 100% | 100% | 91.53% | 1.36% | 98.73% | 100% | 89.72% | 0% | 100% | 100% | 0 |
| 70541 | RS Umum Daerah dr. Ishak Umarella | 9 | 2024 | 12-09-2024 | 88% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.02% | 0% | 96.43% | 0% | 0 |
| 70542 | RS Islam Gigi dan Mulut FKG-UMI | 9 | 2024 | 10-09-2024 | 96% | 100% | 100% | % | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 70543 | RS Umum Dewi Sartika | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 97.56% | 100% | 4% | 91.2% | 100% | 94.9% | 94.12% | 100% | 90% | 0 |
| 70544 | RS Umum Masohi | 9 | 2024 | 10-10-2024 | 95.77% | 91% | 94.04% | 100% | 86.19% | 0% | 100% | 100% | 94.18% | 100% | 100% | 100% | 0 |
| 70545 | RS Fatima Pare-Pare | 9 | 2024 | 10-10-2024 | 90% | 91% | 100% | 0% | 19.64% | 0% | 64.27% | 94.81% | 100% | 80% | 100% | 100% | 0 |
| 70546 | RS Umum Saparua | 9 | 2024 | 11-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 98.41% | 100% | 98.01% | 0% | 100% | 0% | 0 |
| 70547 | RS Tk. IV 07.07.03 Dr. Sumantri | 9 | 2024 | 10-09-2024 | 97% | 99% | 84.12% | 0% | 100% | 50.88% | 77.72% | 100% | 99.87% | 78.79% | 60% | 100% | 0 |
| 70548 | RS Otak & Jantung Pertamina Royal Biringkanaya | 9 | 2024 | 10-08-2024 | 96.06% | 99% | 100% | 0% | 99.37% | 0% | 84.89% | 100% | 84.63% | 86.49% | 100% | 100% | 0 |
| 70549 | RS Umum Daerah Kabupaten Wakatobi | 9 | 2024 | 10-11-2024 | 0% | 0% | 100% | 66.67% | 33.33% | 0% | 100% | 75% | 91.02% | 100% | 100% | 0% | 0 |
| 70550 | RS Umum Daerah Toto Kabila | 9 | 2024 | 01-01-1970 | 92% | 91% | 97.63% | 100% | 100% | 1.03% | 81.14% | 92.16% | 98.13% | 93.33% | 98.59% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.