Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 70601 | RS Islam Faisal | 9 | 2024 | 10-10-2024 | 92.5% | 93% | 100% | 0% | 80.33% | 0% | 98.19% | 100% | 99.01% | 73.33% | 74.63% | 100% | 0 |
| 70602 | RS Umum Dharma Ibu Ternate | 9 | 2024 | 10-09-2024 | 91.01% | 100% | 100% | 0% | 95.86% | 10.53% | 64.1% | 100% | 100% | 63.64% | 0% | 100% | 0 |
| 70603 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 9 | 2024 | 10-04-2024 | 86.25% | 96% | 100% | 0% | 95.86% | 1.91% | 83.8% | 100% | 97.14% | 86.67% | 100% | 100% | 0 |
| 70604 | RS Umum Daerah Kota Bau Bau | 9 | 2024 | 10-09-2024 | 90.69% | 100% | 73.8% | 58.33% | 41.09% | 0.69% | 77.71% | 100% | 94.99% | 0% | 70.34% | 100% | 0 |
| 70605 | RS Umum Daerah Haji Makassar | 9 | 2024 | 10-10-2024 | 82.5% | 93% | 100% | 87.5% | 96.49% | 6.9% | 91.46% | 100% | 100% | 97.7% | 100% | 100% | 0 |
| 70606 | RSUP Dr. Wahidin Sudirohusodo | 9 | 2024 | 10-10-2024 | 79.9% | 98% | 99.28% | 0% | 92.14% | 6.93% | 56% | 100% | 95.22% | 100% | 98.28% | 100% | 0 |
| 70607 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 9 | 2024 | 10-10-2024 | 56.83% | 74% | 100% | 13.64% | 51.76% | 4.31% | 86.7% | 100% | 85.64% | 75% | 100% | 100% | 0 |
| 70608 | RS Hikmah | 9 | 2024 | 10-09-2024 | 94% | 100% | 100% | 0% | 98.63% | 3.16% | 82.82% | 100% | 100% | 100% | 100% | 83.33% | 0 |
| 70609 | RS Umum Daerah Maba | 9 | 2024 | 10-10-2024 | 82.5% | 82% | 100% | 0% | 82% | 0% | 100% | 100% | 34% | 0% | 40% | 0% | 0 |
| 70610 | RS Santa Anna | 9 | 2024 | 10-10-2024 | 84.24% | 97% | 100% | 100% | 57.88% | 1.96% | 93.37% | 100% | 97.16% | 0% | 68.75% | 100% | 0 |
| 70611 | RS Ibnu Sina Makassar | 9 | 2024 | 10-07-2024 | 79.49% | 86% | 100% | 100% | 28.71% | 27.75% | 67.25% | 100% | 97.28% | 58.79% | 99.91% | 100% | 0 |
| 70612 | RS Umum Luramay | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 70613 | RS Umum Daerah Weda | 9 | 2024 | 10-10-2024 | 81.78% | 92% | 99.91% | 33.33% | 100% | 100% | 100% | 100% | 92.57% | 100% | 100% | 100% | 0 |
| 70614 | RS Tk. IV 16.07.01 TNI AD Ternate | 9 | 2024 | 01-01-1970 | 100% | 100% | 0% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0% | 100% | 0 |
| 70615 | RS Khusus Daerah Gigi dan Mulut Provinsi Sulawesi | 9 | 2024 | 10-10-2024 | 98.5% | 100% | 100% | % | 79.35% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70616 | RS Umum Daerah dr. M. Mohammad Dunda | 9 | 2024 | 10-10-2024 | 93.85% | 99% | 99.04% | 100% | 78.84% | 0% | 98.21% | 100% | 100% | 100% | 100% | 0% | 0 |
| 70617 | RS Pratama Raja Latubau Soel Negeri Fogi | 9 | 2024 | 10-07-2024 | 58.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 70618 | RS Ibu dan Anak Amanat | 9 | 2024 | 10-05-2024 | 95.7% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70619 | RS Ibu dan Anak Kartini | 9 | 2024 | 10-09-2024 | 100% | 100% | 100% | 100% | 95.04% | 0% | 92.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70620 | RS Umum Aliyah II | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 94.74% | 92.89% | 4.39% | 93.35% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 70621 | RS Umum Daerah dr. Salim Alkatiri | 9 | 2024 | 10-10-2024 | 64.29% | 75% | 100% | 0% | 0% | 0% | 99.09% | 100% | 65.52% | 100% | 97.22% | 0% | 0 |
| 70622 | RS Ibu dan Anak Paramount | 9 | 2024 | 10-09-2024 | 95.5% | 95% | 100% | 100% | 79.28% | 0% | 82.09% | 100% | 97.06% | 75% | 100% | 80.33% | 0 |
| 70623 | RS Umum Dr. M. Haulussy Ambon | 9 | 2024 | 10-08-2024 | 59% | 80% | 94% | 0% | 81.33% | 0% | 87.19% | 97.47% | 99.2% | 85% | 100% | 100% | 0 |
| 70624 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 9 | 2024 | 10-10-2024 | 85.53% | 89% | 93.12% | % | 94.14% | 0% | 100% | 100% | 100% | 88.89% | 0% | 0% | 0 |
| 70625 | RS Tk. II Prof. dr. J. A. Latumeten | 9 | 2024 | 10-10-2024 | 80% | 93% | 96.67% | 81.82% | 80% | 0.68% | 80% | 100% | 82% | 80% | 86.67% | 83.33% | 0 |
| 70626 | RS Hermina Makassar | 9 | 2024 | 10-08-2024 | 97.58% | 100% | 100% | 100% | 69.57% | 4.84% | 89.91% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 70627 | RS TNI AL dr. FX. Soehardjo | 9 | 2024 | 10-10-2024 | 99% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 100% | 100% | 98% | 97% | 0 |
| 70628 | RSU Cahaya Medika Makassar | 9 | 2024 | 10-10-2024 | 98% | 99% | 100% | 88.24% | 90.3% | 0% | 92.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70629 | RS Umum Aliyah III | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 96.64% | 3.33% | 90.26% | 100% | 100% | 100% | 100% | 100% | 0 |
| 70630 | RS Umum Bahagia | 9 | 2024 | 10-10-2024 | 97.5% | 100% | 100% | 33.33% | 100% | 0% | 93% | 100% | 100% | 100% | 0% | 100% | 0 |
| 70631 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 9 | 2024 | 10-07-2024 | 82.5% | 82% | 81.64% | 100% | 94.82% | 100% | 46.31% | 100% | 90.78% | 100% | 100% | 80% | 0 |
| 70632 | RS Universitas Hasanuddin | 9 | 2024 | 10-07-2024 | 95.56% | 100% | 100% | 0% | 87.06% | 9.68% | 57.34% | 100% | 93.35% | 92.31% | 100% | 100% | 0 |
| 70633 | RS Siloam Ambon | 9 | 2024 | 10-09-2024 | 93% | 80% | 98.26% | 100% | 40.09% | 1.95% | 62.78% | 100% | 96.22% | 89.36% | 100% | 91.89% | 0 |
| 70634 | RS Ibu dan Anak Ananda | 9 | 2024 | 10-09-2024 | 98% | 100% | 100% | 100% | 78.5% | 1% | 75% | 100% | 97% | 98% | 100% | 89.29% | 0 |
| 70635 | RS Umum Pusat Dr. Johannes Leimena Ambon | 9 | 2024 | 10-10-2024 | 95% | 90% | 100% | 100% | 70.95% | 3.65% | 80.36% | 100% | 95.54% | 100% | 100% | 100% | 0 |
| 70636 | RS Islam | 9 | 2024 | 10-10-2024 | 84.34% | 100% | 100% | 0% | 89.51% | 0% | 80.62% | 100% | 97.39% | 84.62% | 100% | 100% | 0 |
| 70637 | RS Umum Wisata Universitas Indonesia Timur | 9 | 2024 | 10-10-2024 | 81.82% | 69% | 100% | 100% | 78.43% | 1.96% | 66.67% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 70638 | RSKD Provinsi Maluku | 9 | 2024 | 10-10-2024 | 86.11% | 100% | 100% | % | 80.26% | % | 99.64% | 100% | 99.73% | 0% | 100% | 100% | 0 |
| 70639 | RS Ibu dan Anak Permata Hati | 9 | 2024 | 10-07-2024 | 100% | 100% | 100% | 100% | 92.33% | 0% | 46.75% | 100% | 98.18% | 100% | 100% | 100% | 0 |
| 70640 | RS Bhayangkara Ambon | 9 | 2024 | 10-10-2024 | 100% | 100% | 100% | 100% | 91.01% | 1.27% | 95.7% | 100% | 99.82% | 100% | 100% | 100% | 0 |
| 70641 | RS Al Fatah | 9 | 2024 | 10-02-2024 | 90% | 90% | 100% | 85.71% | 88.54% | 0.87% | 87.28% | 100% | 90.92% | 90.91% | 100% | 80% | 0 |
| 70642 | RS Ibu dan Anak Prof. dr. H. M. Farid | 9 | 2024 | 10-06-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.65% | 89.86% | 100% | 100% | 0 |
| 70643 | RS Umum Bakti Rahayu | 9 | 2024 | 03-06-2025 | 95% | 100% | 100% | 100% | 90% | 0% | 92.5% | 100% | 90% | 88% | 100% | 81.25% | 0 |
| 70644 | RS Ibu dan Anak Malebu Husada | 9 | 2024 | 10-10-2024 | 89.05% | 100% | 100% | 100% | 71.43% | 0% | 90.4% | 100% | 73.12% | 71.43% | 100% | 100% | 0 |
| 70645 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 9 | 2024 | 10-09-2024 | 87.5% | 95% | 100% | 0% | 89.84% | 100% | 89.84% | 0% | 100% | 100% | 100% | 100% | 0 |
| 70646 | RS Umum Daerah Otanaha | 9 | 2024 | 01-01-1970 | 93.02% | 88% | 100% | 100% | 94.44% | 2.67% | 97.39% | 100% | 93.63% | 0% | 100% | 100% | 0 |
| 70647 | RS Umum Tiara Sentosa | 9 | 2024 | 10-05-2024 | 97.66% | 96% | 100% | 100% | 96.77% | 3.7% | 95.95% | 100% | 94.12% | 100% | 100% | 100% | 0 |
| 70648 | RS Santa Elizabeth | 9 | 2024 | 01-01-1970 | 98.06% | 100% | 100% | 0% | 90.64% | 0% | 91.89% | 100% | 96.15% | 91.5% | 100% | 100% | 0 |
| 70649 | RS Umum Daerah Teluk Keramat | 9 | 2024 | 01-01-1970 | 97.19% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 90.84% | 0% | 100% | 0% | 0 |
| 70650 | RS Medika Utama Manggar | 9 | 2024 | 01-04-2026 | 96.77% | 100% | 100% | 0% | 95.47% | 6.06% | 47.53% | 100% | 94.14% | 88.73% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.