Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 71001 | RS Umum Panti Waluya Sawahan Malang | 1 | 2023 | - | 94.14% | 99% | 98.92% | 0% | 95.65% | 3.65% | 85.93% | 100% | 83.43% | 80% | 99.28% | 100% | 0 |
| 71002 | RS Ibu dan Anak Nirmala Kediri | 1 | 2023 | - | 62.44% | 97% | 100% | 100% | 88.87% | 100% | 50% | 100% | 97.82% | 100% | 100% | 100% | 0 |
| 71003 | RS Suci Paramita | 1 | 2023 | - | 81% | 86% | 99.36% | 0% | 84.19% | 0% | 89.83% | 100% | 92.75% | 100% | 100% | 100% | 0 |
| 71004 | RS Umum Daerah Kilisuci | 1 | 2023 | - | 100% | 100% | 99.93% | 100% | 100% | 0% | 97.56% | 100% | 94.14% | 100% | 100% | 100% | 0 |
| 71005 | RS Surya Medika | 1 | 2023 | - | 73.63% | 82% | 100% | 33.33% | 72.57% | 0% | 66.4% | 88.1% | 95.56% | 71.64% | 70.37% | 100% | 0 |
| 71006 | RS Umum Santa Clara | 1 | 2023 | - | 88.12% | 94% | 100% | 0% | 98.32% | 3.85% | 71.1% | 100% | 85.62% | 80% | 100% | 100% | 0 |
| 71007 | RS Adi Husada Undaan | 1 | 2023 | - | 95.5% | 98% | 96.63% | 100% | 82.31% | 1.38% | 81.1% | 95.28% | 97.56% | 0% | 94.17% | 0% | 0 |
| 71008 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 1 | 2023 | - | 92% | 98% | 100% | 40% | 100% | 0.73% | 97.17% | 100% | 75% | 65.54% | 99.96% | 100% | 0 |
| 71009 | RS Ibu dan Anak Aisyiyah | 1 | 2023 | - | 86.95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.63% | 100% | 0% | 0 |
| 71010 | RS Umum Daerah Kota Malang | 1 | 2023 | - | 85.24% | 100% | 100% | 0% | 95.46% | 1.27% | 91.62% | 100% | 93.79% | 100% | 100% | 88.89% | 0 |
| 71011 | RS Umum Mabarrot MWC NU | 1 | 2023 | - | 89.5% | 97% | 100% | 0% | 75% | 2.47% | 73.3% | 100% | 89.06% | 100% | 79.66% | 100% | 0 |
| 71012 | RS Islam Garam Kalianget | 1 | 2023 | - | 84.67% | 100% | 100% | 81.25% | 66.29% | 0% | 85.58% | 96.67% | 79.69% | 0% | 99.19% | 100% | 0 |
| 71013 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 1 | 2023 | - | 93.5% | 95% | 100% | 100% | 81.67% | 0% | 81.33% | 100% | 84.17% | 84.14% | 100% | 82.52% | 0 |
| 71014 | RS Umum Siloam Hospitals Surabaya | 1 | 2023 | - | 99.41% | 100% | 100% | 0% | 76.71% | 2.29% | 68.61% | 100% | 95.44% | 100% | 100% | 100% | 0 |
| 71015 | RS Onkologi | 1 | 2023 | - | 86.34% | 100% | 100% | 0% | 43.31% | 4.55% | 98.75% | 100% | 95.61% | 100% | 100% | 100% | 0 |
| 71016 | RS St. Carolus Summarecon Serpong | 1 | 2023 | - | 96% | 100% | 100% | 100% | 94.32% | 0% | 92.87% | 100% | 9.44% | 0% | 88.89% | 100% | 0 |
| 71017 | RS Umum Panti Nirmala | 1 | 2023 | - | 99.72% | 100% | 100% | 100% | 100% | 0% | 63.79% | 90.24% | 99.74% | 88.71% | 99.65% | 100% | 0 |
| 71018 | RS Islam Darus Syifa | 1 | 2023 | - | 95% | 100% | 100% | 0% | 43% | 0% | 70% | 98.5% | 98.81% | 62.5% | 100% | 100% | 0 |
| 71019 | RS Umum Islam Siti Aisyah | 1 | 2023 | - | 93.14% | 94% | 99.96% | 100% | 25.85% | 0% | 78.22% | 22.22% | 99.71% | 50% | 99.5% | 100% | 0 |
| 71020 | RS Primasatya Husada Citra (PHC) Surabaya | 1 | 2023 | - | 88.93% | 100% | 100% | 100% | 83.52% | 1.02% | 90.55% | 100% | 99.99% | 97.39% | 100% | 100% | 0 |
| 71021 | RS Muhammadiyah Gresik | 1 | 2023 | - | 97.98% | 100% | 100% | 100% | 91.75% | 0% | 52.57% | 100% | 99.51% | 100% | 100% | 100% | 0 |
| 71022 | RS Umum Adi Husada Kapasari | 1 | 2023 | - | 94.12% | 98% | 100% | 0% | 74.33% | 0% | 83.7% | 100% | 99.98% | 87.98% | 100% | 100% | 0 |
| 71023 | RS Mata Undaan | 1 | 2023 | - | 90% | 100% | 100% | % | 36.09% | 0% | 100% | 100% | 100% | 96.83% | 100% | 100% | 0 |
| 71024 | RS Fathma Medika | 1 | 2023 | - | 97.55% | 99% | 100% | 100% | 90.98% | 0% | 61.62% | 100% | 78.85% | 0% | 100% | 100% | 0 |
| 71025 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 1 | 2023 | - | 98.39% | 98% | 99.37% | 100% | 82.45% | 1.1% | 100% | 36.19% | 83.89% | 95.61% | 100% | 100% | 0 |
| 71026 | RS Manyar Medical Centre | 1 | 2023 | - | 86% | 100% | 98.81% | 0% | 89.88% | 7.37% | 96.39% | 90.91% | 68.36% | 0% | 100% | 0% | 0 |
| 71027 | RS Qadr | 1 | 2023 | - | 97.83% | 99% | 99.58% | 0% | 79.72% | 4.51% | 53.7% | 100% | 91.48% | 63.64% | 82.22% | 100% | 0 |
| 71028 | RS Umum Lirboyo | 1 | 2023 | - | 89% | 100% | 100% | 100% | 81.88% | 0% | 78.12% | 100% | 99.51% | 78.26% | 90.57% | 100% | 0 |
| 71029 | RS Umum Daerah Bhakti Dharma Husada | 1 | 2023 | - | 85.51% | 96% | 100% | % | 92.87% | 0% | 88.79% | 100% | 99.67% | 96% | 100% | 100% | 0 |
| 71030 | RS Ibu dan Anak Putri Surabaya | 1 | 2023 | - | 89.27% | 96% | 100% | 100% | 100% | 0% | 96.32% | 100% | 98.65% | 91.74% | 100% | 100% | 0 |
| 71031 | RS Ibu dan Anak Nur Ummi Numbi | 1 | 2023 | - | 95.83% | 93% | 100% | 100% | 96.08% | 0% | 94.23% | 100% | 89.91% | 100% | 100% | 100% | 0 |
| 71032 | RS Jiwa Menur | 1 | 2023 | - | 95.7% | 100% | 100% | 0% | 85.77% | 0% | 80.36% | 100% | 85.25% | 0% | 100% | 100% | 0 |
| 71033 | RS Umum Daerah Kabupaten Tangerang | 1 | 2023 | - | 97.5% | 100% | 98.75% | 94.74% | 63.75% | 5.38% | 97.5% | 93.33% | 85% | 95.25% | 100% | 100% | 0 |
| 71034 | RS Umum Daerah Kabupaten Tangerang | 1 | 2023 | - | 92% | 100% | 98.4% | 92.73% | 57.6% | 5% | 98.4% | 98.67% | 80.17% | 99% | 98.8% | 100% | 81.95 |
| 71035 | RS Wijaya Surabaya | 1 | 2023 | - | 96.58% | 91% | 100% | % | 100% | % | 48.95% | 100% | 80% | 85.11% | 100% | 100% | 0 |
| 71036 | RS Soemitro Lanud Moeljono Surabaya | 1 | 2023 | - | 85% | 87% | 95.52% | 0% | 97.69% | 0% | 50% | 100% | 88.21% | 6.67% | 94.03% | 100% | 0 |
| 71037 | RS Umum Daerah Dr. Soedono Madiun | 1 | 2023 | - | 82.77% | 100% | 100% | 16.67% | 81.76% | 16.78% | 97.57% | 93.09% | 92.08% | 95.24% | 100% | 100% | 0 |
| 71038 | RS Umum Islam Aisyiyah Malang | 1 | 2023 | - | 92.23% | 100% | 99.63% | 66.67% | 39.75% | 2.1% | 55.19% | 100% | 98.11% | 100% | 99.46% | 100% | 0 |
| 71039 | RS Umum Lavalette Malang | 1 | 2023 | - | 98.34% | 100% | 99.91% | 100% | 100% | 2.1% | 65.93% | 100% | 96.75% | 90.48% | 100% | 100% | 0 |
| 71040 | RS Umum Islam Surabaya Jemursari | 1 | 2023 | - | 89.33% | 93% | 100% | 100% | 90.38% | 3.18% | 96.6% | 100% | 89.26% | 100% | 100% | 100% | 0 |
| 71041 | RS Muhammadiyah Ahmad Dahlan | 1 | 2023 | - | 89.63% | 99% | 99.92% | 100% | 82.14% | 0% | 70.54% | 94.51% | 99.42% | 100% | 100% | 100% | 0 |
| 71042 | RS National Hospital | 1 | 2023 | - | 78.34% | 81% | 98.91% | 0% | 79.65% | 1.43% | 85.67% | 94% | 98.73% | 0% | 85.92% | 100% | 0 |
| 71043 | RS Ibu dan Anak Kendangsari Merr | 1 | 2023 | - | 95.43% | 99% | 100% | 100% | 89.68% | 0% | 87.12% | 100% | 98.17% | 95.45% | 100% | 100% | 0 |
| 71044 | RS EMC Alam Sutera | 1 | 2023 | - | 94.25% | 99% | 98.63% | 0% | 81.99% | 31.31% | 69.9% | 95.21% | 99.96% | 71.43% | 82.61% | 100% | 0 |
| 71045 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 1 | 2023 | - | 89.02% | 100% | 99.47% | 100% | 100% | 1.87% | 95.92% | 100% | 100% | 100% | 88.67% | 100% | 0 |
| 71046 | RS Misi Lebak | 1 | 2023 | - | 98% | 100% | 99.93% | 100% | 87.76% | 0% | 42.85% | 100% | 100% | 63.41% | 99.23% | 100% | 0 |
| 71047 | RS Ibu dan Anak Lombok Dua Dua | 1 | 2023 | - | 89.32% | 100% | 100% | 100% | 91.13% | 0% | 83.72% | 100% | 100% | 95.35% | 100% | 100% | 0 |
| 71048 | RS Ibu dan Anak Lombok Dua Dua Lontar | 1 | 2023 | - | 79.58% | 84% | 100% | 0% | 100% | 0% | 56.86% | 100% | 100% | 54.69% | 100% | 100% | 0 |
| 71049 | RS Umum Ratih | 1 | 2023 | - | 88% | 92% | 90% | 100% | 95% | 0% | 88.33% | 100% | 98.33% | 93.33% | 91.3% | 100% | 0 |
| 71050 | RS Petrokimia Gresik Driyorejo | 1 | 2023 | - | 96.43% | 98% | 99.84% | 100% | 89.76% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.