Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 71101 | RS Kanker Dharmais | 6 | 2024 | 97.94% | 98% | 98.95% | 0% | 82.17% | 0.69% | 87.84% | 93.26% | 99.97% | 100% | 99.65% | 100% | 84.19 |
| 71102 | RS Umum Alia Hospital | 6 | 2024 | 85.96% | 94% | 99.9% | 91.89% | 84.62% | 6.38% | 86.31% | 97.96% | 99.89% | 100% | 100% | 100% | 97 |
| 71103 | RS Ibu dan Anak SamMarie Basra | 6 | 2024 | 93.6% | 100% | 100% | 0% | 84.65% | 0% | 81.44% | 100% | 96% | 100% | 100% | 100% | 98.5 |
| 71104 | RS Jiwa Islam Klender | 6 | 2024 | 88.69% | 100% | 100% | % | 95.29% | % | 83.01% | 0% | 99.12% | 93.83% | 100% | 100% | 0 |
| 71105 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 6 | 2024 | 97% | 95% | 77.68% | 0% | 99.67% | 0% | 100% | 0% | 100% | 66.67% | 0% | 66.67% | 74.4 |
| 71106 | RS Jiwa Dr. Soeharto Heerdjan | 6 | 2024 | 95.24% | 100% | 100% | 0% | 83.76% | 0% | 84.22% | 100% | 98.36% | 92.74% | 100% | 100% | 99.82 |
| 71107 | RS Umum Hermina Kemayoran | 6 | 2024 | 91.34% | 99% | 100% | 87.5% | 88.24% | 0.23% | 64.94% | 100% | 99.41% | 80% | 100% | 100% | 88.54 |
| 71108 | RS Umum Daerah Tanah Abang | 6 | 2024 | 95.07% | 100% | 100% | 0% | 91.45% | 0% | 64.72% | 100% | 92.15% | 100% | 100% | 100% | 95.56 |
| 71109 | RS Umum Restu Kasih | 6 | 2024 | 98.84% | 99% | 100% | 100% | 69.21% | 0.48% | 28.6% | 100% | 98.67% | 85.45% | 100% | 100% | 93 |
| 71110 | RS Jantung Jakarta | 6 | 2024 | 89.5% | 99% | 100% | 0% | 96.67% | 10.71% | 89.66% | 100% | 100% | 100% | 100% | 100% | 89.68 |
| 71111 | RS Khusus Daerah Duren Sawit | 6 | 2024 | 61.79% | 90% | 100% | 100% | 88.29% | 17.3% | 78.2% | 100% | 92.33% | 0% | 100% | 100% | 98.3 |
| 71112 | RS Umum Grha Kedoya | 6 | 2024 | 99.52% | 94% | 100% | 0% | 98.92% | 6.98% | 85.17% | 100% | 99.16% | 97.96% | 100% | 90.91% | 450 |
| 71113 | RS Umum Daerah Ciracas | 6 | 2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 96.25% | 100% | 100% | 100% | 100% | 100% | 86.66 |
| 71114 | RS Umum Bhakti Mulia | 6 | 2024 | 90.43% | 96% | 98.12% | 100% | 73.7% | 0% | 91.09% | 100% | 100% | 88.89% | 96.01% | 100% | 0 |
| 71115 | RS Umum Dharma Nugraha | 6 | 2024 | 89.5% | 91% | 99.74% | 0% | 100% | 0% | 74.51% | 100% | 84.04% | 100% | 100% | 100% | 93.5 |
| 71116 | RS Umum Daerah Kramat Jati | 6 | 2024 | 97.15% | 100% | 100% | 100% | 96.45% | 2.08% | 96.58% | 100% | 94.09% | 100% | 100% | 100% | 92.43 |
| 71117 | RS Khusus Bedah Columbia Asia Pulomas | 6 | 2024 | 94.66% | 85% | 100% | % | 79.63% | 9.42% | 70.72% | 100% | 99.82% | 100% | 98.23% | 100% | 89.5 |
| 71118 | RS Gigi Dan Mulut Angkatan Udara | 6 | 2024 | 88.33% | 96% | 100% | 0% | 99.49% | 100% | 100% | 0% | 100% | 100% | 98.89% | 100% | 92 |
| 71119 | RS Umum Sumber Waras | 6 | 2024 | 82.84% | 96% | 97.85% | 100% | 98.05% | 1.35% | 86.12% | 90.05% | 99.68% | 88.75% | 100% | 100% | 85.4 |
| 71120 | RS Siloam Agora | 6 | 2024 | 90.91% | 100% | 100% | 0% | 91.4% | 6.06% | 88.72% | 100% | 100% | 100% | 94.74% | 81.25% | 96 |
| 71121 | RS Umum Daerah Sawah Besar | 6 | 2024 | 86.22% | 100% | 100% | 0% | 76.04% | 0% | 75.46% | 100% | 87.19% | 80% | 100% | 100% | 91 |
| 71122 | RS Umum Daerah Johar Baru | 6 | 2024 | 92% | 97% | 100% | 0% | 78.7% | 0% | 60.71% | 100% | 92.13% | 80% | 100% | 100% | 91 |
| 71123 | RS Umum Latersia | 6 | 2024 | 97% | 100% | 100% | 82% | 89% | 4% | 90% | 98% | 90% | 98% | 98% | 100% | 98 |
| 71124 | RS Bhayangkara Tk. III Kota Pekanbaru | 6 | 2024 | 98.5% | 98% | 97.44% | 100% | 81.25% | 0% | 100% | 100% | 99.17% | 93.02% | 100% | 100% | 100 |
| 71125 | RS Umum Prima Husada Cipta Medan | 6 | 2024 | 92.5% | 94% | 100% | 0% | 91.5% | 0% | 100% | 100% | 92.5% | 90% | 100% | 97.5% | 90 |
| 71126 | RS Umum Madina | 6 | 2024 | 78.04% | 78% | 97.81% | 0% | 66.67% | 0% | 46.75% | 100% | 98.9% | 98% | 97.25% | 100% | 98.97 |
| 71127 | RS Umum Vina Estetica | 6 | 2024 | 60.71% | 70% | 80% | 0% | 85% | 2% | 73.33% | 100% | 98.87% | 100% | 100% | 0% | 85 |
| 71128 | RS Tk. IV 01.07.02 Binjai | 6 | 2024 | 88.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.67% | 100% | 100% | 95 |
| 71129 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 6 | 2024 | 94.81% | 94% | 100% | 0% | 91.49% | 0% | 0% | 0% | 100% | 0% | 0% | 74.19% | 83.37 |
| 71130 | RS Umum Artha Medica | 6 | 2024 | 83.21% | 83% | 100% | 86.36% | 37.66% | 4.76% | 84.41% | 100% | 100% | 96.15% | 100% | 100% | 97.2 |
| 71131 | RS Umum Awal Bros Ujung Batu | 6 | 2024 | 84.5% | 100% | 100% | 94.12% | 83.83% | 4.57% | 90.06% | 90.62% | 99.12% | 91.3% | 100% | 100% | 0 |
| 71132 | RS Umum Daerah Petala Bumi | 6 | 2024 | 73% | 87% | 100% | 0% | 69.3% | 6% | 79.13% | 100% | 92.8% | 0% | 100% | 66.67% | 90.1 |
| 71133 | RS Umum Daerah Kota Bukittinggi | 6 | 2024 | 86.5% | 100% | 97.57% | 75% | 81.45% | 0% | 94.12% | 100% | 90.06% | 100% | 99.19% | 100% | 86.98 |
| 71134 | RS Tk. IV Pekanbaru | 6 | 2024 | 97.5% | 100% | 100% | % | 90.78% | 0% | 94.44% | 100% | 100% | 100% | 100% | 90% | 83 |
| 71135 | RS Pertamina Hulu Rokan | 6 | 2024 | 85% | 100% | 100% | 0% | 95% | 0% | 63.64% | 0% | 0% | 90.62% | 100% | 100% | 0 |
| 71136 | RS Umum Ibnu Sina Padang Panjang | 6 | 2024 | 90.6% | 100% | 100% | 0% | 80% | 0% | 92.86% | 100% | 79.69% | 100% | 100% | 100% | 0 |
| 71137 | RS Umum Murni Teguh Memorial Hospital | 6 | 2024 | 93.81% | 100% | 97.45% | 100% | 50% | 4.94% | 51.49% | 100% | 100% | 83.33% | 99.14% | 100% | 81.93 |
| 71138 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 6 | 2024 | 80% | 100% | 100% | 0% | 100% | 0% | 75.12% | 100% | 100% | 17.65% | 100% | 0% | |
| 71139 | RS Umum Imelda Pekerja Indonesia | 6 | 2024 | 98.36% | 99% | 96.77% | 96.46% | 98.67% | 0.89% | 96.15% | 98.11% | 98.46% | 97.14% | 98.36% | 96.77% | 87 |
| 71140 | RS 3M Plus | 6 | 2024 | 90% | 100% | 91.3% | 100% | 72.97% | 100% | 81.54% | 84% | 100% | 0% | 100% | 100% | 0 |
| 71141 | RS Umum Daerah Rokan Hulu | 6 | 2024 | 53% | 78% | 100% | 100% | 86.15% | 4.49% | 98.84% | 100% | 82.06% | 100% | 100% | 100% | 28 |
| 71142 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 6 | 2024 | 83.1% | 94% | 97.81% | 100% | 65.57% | 6.37% | 79.02% | 100% | 100% | 83.54% | 99.17% | 100% | 0 |
| 71143 | RS Umum Daerah Selasih Riau | 6 | 2024 | 61.15% | 90% | 94.3% | 100% | 87.64% | 0% | 97.62% | 100% | 93.95% | 86.96% | 86.84% | 100% | 0 |
| 71144 | RS Umum Daerah Dr. Achmad Mochtar | 6 | 2024 | 94.2% | 98% | 92.5% | 98.82% | 98% | 98% | 98% | 100% | 98.59% | 98% | 97% | 100% | |
| 71145 | RS Umum Sylvani | 6 | 2024 | 93.5% | 97% | 92% | 95.45% | 84.51% | 0% | 85.11% | 100% | 93.75% | 83.64% | 100% | 100% | 85.99 |
| 71146 | RS Ibu dan Anak Harapan Medika | 6 | 2024 | 100% | 100% | 100% | 100% | 100% | 27.27% | 100% | 100% | 98.45% | 100% | 100% | 0% | 80 |
| 71147 | RS Umum Thursina | 6 | 2024 | 78.29% | 100% | 100% | 65.22% | 60% | 4.44% | 50% | 100% | 83.33% | 81.08% | 100% | 100% | 90 |
| 71148 | RS Umum Muhammadiyah Sumatera Utara | 6 | 2024 | 99.33% | 92% | 100% | 84% | 90.91% | 3.7% | 93.18% | 100% | 99.86% | 81.13% | 100% | 100% | 89 |
| 71149 | RS Umum Mitra Sejati | 6 | 2024 | 87.05% | 79% | 100% | 80.56% | 95.79% | 6.6% | 74.69% | 80.36% | 99.94% | 82.56% | 93.44% | 80% | 67 |
| 71150 | RS Umum Efarina | 6 | 2024 | 84% | 77% | 78.41% | 100% | 75% | 1% | 83% | 100% | 99.79% | 100% | 91% | 80% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
