Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 71201 | RS Umum Daerah Tora Belo | 1 | 2023 | - | 96.19% | 83% | 100% | 100% | 79.11% | 1.22% | 98.5% | 100% | 96.3% | 100% | 100% | 0% | 0 |
| 71202 | RS Umum Daerah Pratama Buol | 1 | 2023 | - | 69.5% | 100% | 91.47% | 100% | 66.67% | 100% | 100% | 100% | 79.25% | 100% | 62.5% | 100% | 0 |
| 71203 | RS Umum Daerah Kota Kotamobagu | 1 | 2023 | - | 85.42% | 95% | 0% | 0% | 50.32% | 0% | 97.66% | 100% | 72.63% | 0% | 0% | 0% | 0 |
| 71204 | RS Umum Kota Tarakan | 1 | 2023 | - | 91.68% | 96% | 83.04% | 0% | 99.63% | 27.5% | 93.26% | 100% | 96.42% | 90.91% | 99.83% | 0% | 0 |
| 71205 | RS Umum Daerah Andi Djemma Masamba | 1 | 2023 | - | 82.37% | 99% | 94.98% | 16.13% | 53.36% | 0% | 81.05% | 100% | 99.99% | 82.95% | 86.89% | 0% | 0 |
| 71206 | RS Umum Daerah Trikora Salakan | 1 | 2023 | - | 96% | 99% | 100% | 95% | 80% | 4.84% | 98% | 100% | 97% | 55% | 100% | 86.67% | 0 |
| 71207 | RS Gunung Maria | 1 | 2023 | - | 80% | 90% | 100% | 78.18% | 100% | 0.99% | 96.32% | 100% | 95% | 0% | 100% | 100% | 0 |
| 71208 | RS Pratama Bilabanggai Buko Selatan | 1 | 2023 | - | 80% | 100% | 95% | 0% | 96.89% | 0% | 86.83% | 0% | 91.55% | 100% | 0% | 0% | 0 |
| 71209 | RS Amalia Bontang | 1 | 2023 | - | 90.24% | 95% | 100% | 100% | 55.6% | 7.5% | 85.12% | 79.59% | 100% | 80% | 100% | 100% | 0 |
| 71210 | RS Pratama Bilabanggai Buko Selatan | 1 | 2023 | - | 20% | 88% | 95% | % | 95.36% | % | 52.63% | 0% | 96.77% | 88.24% | 0% | 0% | 95 |
| 71211 | RS Umum Daerah Taman Husada Bontang | 1 | 2023 | - | 88% | 71% | 85.84% | 100% | 50.45% | 16.13% | 91.94% | 87.58% | 98.57% | 82.35% | 100% | 100% | 0 |
| 71212 | RS Umum Daerah Luwuk | 1 | 2023 | - | 91.5% | 91% | 100% | 0% | 50.96% | 12.06% | 100% | 100% | 75.39% | 100% | 62.75% | 0% | 0 |
| 71213 | RS Umum Inco Sorowako | 1 | 2023 | - | 90.27% | 94% | 100% | 93.75% | 92.21% | 0.94% | 97.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 71214 | RS Bhayangkara Tarakan | 1 | 2023 | - | 77% | 80% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 71215 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 1 | 2023 | - | 67.38% | 87% | 100% | 0% | 100% | 0% | 89.47% | 100% | 92.24% | 0% | 100% | 100% | 0 |
| 71216 | RS Pratama dr. Abdul Chalik Masulili | 1 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 97.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 71217 | RS Bethesda GMIM Tomohon | 1 | 2023 | - | 80.08% | 83% | 99.35% | 0% | 45.95% | 0% | 90.89% | 100% | 88.87% | 100% | 95.44% | 0% | 0 |
| 71218 | RS Umum Daerah Morowali | 1 | 2023 | - | 96.07% | 100% | 100% | 100% | 81.35% | 1.23% | 96.33% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 71219 | RS Umum Carsa Tarakan | 1 | 2023 | - | 79.31% | 86% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 71220 | RS Umum Daerah Salabangkapaku | 1 | 2023 | - | 87.18% | 98% | 100% | 0% | 100% | 0% | 94.19% | 100% | 98.18% | 100% | 100% | 0% | 0 |
| 71221 | RS Umum Daerah Anugerah | 1 | 2023 | - | 69.84% | 92% | 100% | 0% | 97.46% | 0% | 85.12% | 100% | 100% | 0% | 100% | 100% | 0 |
| 71222 | RS Umum Daerah Poso | 1 | 2023 | - | 82.61% | 89% | 79.28% | 8% | 20% | 0.77% | 94.22% | 94.48% | 75.11% | 0% | 94.21% | 100% | 0 |
| 71223 | RS Umum Daerah dr.H. Jusuf SK | 1 | 2023 | - | 87.93% | 93% | 99.37% | 0% | 17.45% | 13.26% | 79.42% | 100% | 99.84% | 0% | 84.8% | 100% | 0 |
| 71224 | RS Umum Daerah Kolonodale | 1 | 2023 | - | 91.3% | 100% | 100% | 0% | 82.5% | 0% | 100% | 100% | 93.43% | 0% | 100% | 100% | 0 |
| 71225 | Rumkital dr. Wahyu Slamet Bitung | 1 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 71226 | RS GKST Tentena | 1 | 2023 | - | 82.35% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 71227 | RS Budi Mulia Bitung | 1 | 2023 | - | 98.16% | 100% | 100% | 50% | 100% | 3.7% | 99.21% | 100% | 100% | 60% | 100% | 100% | 0 |
| 71228 | RS Pupuk Kaltim | 1 | 2023 | - | 85.63% | 99% | 100% | 100% | 91.47% | 0% | 85.36% | 100% | 97.88% | 85.71% | 100% | 100% | 0 |
| 71229 | RS Umum Daerah Nene Mallomo | 1 | 2023 | - | 89.45% | 100% | 97.6% | 23.08% | 83.87% | 2.46% | 98.23% | 98.19% | 88.74% | 71.83% | 100% | 100% | 0 |
| 71230 | RS Bhayangkara Palu | 1 | 2023 | - | 97.56% | 99% | 97.14% | 100% | 91.43% | 100% | 96.15% | 100% | 96.3% | 40% | 93.33% | 100% | 0 |
| 71231 | RS Umum Sis Al Jufri Palu | 1 | 2023 | - | 83.78% | 85% | 100% | 0% | 82.45% | 0% | 82.84% | 100% | 65.63% | 0% | 100% | 0% | 0 |
| 71232 | RS Umum Thalia Irham | 1 | 2023 | - | 76% | 70% | 100% | 100% | 96.74% | 1.67% | 70.33% | 100% | 100% | 98.46% | 100% | 100% | 0 |
| 71233 | RS Ibu dan Anak Nasana Pura | 1 | 2023 | - | 97.5% | 100% | 100% | 100% | 95% | 33.33% | 98.96% | 98.89% | 100% | 94.74% | 93.33% | 100% | 0 |
| 71234 | RS Kalooran | 1 | 2023 | - | 99.12% | 93% | 99.08% | 0% | 11.33% | 0% | 79.97% | 100% | 95.88% | 84.54% | 79.99% | 100% | 0 |
| 71235 | RS Ibu dan Anak Care She | 1 | 2023 | - | 85.5% | 100% | 100% | 93.33% | 100% | 0% | 100% | 100% | 97.5% | 88.24% | 100% | 100% | 0 |
| 71236 | RS Samaritan Palu | 1 | 2023 | - | 85.19% | 100% | 98.48% | 100% | 94.32% | 1.09% | 79.62% | 100% | 91.19% | 100% | 100% | 100% | 0 |
| 71237 | RS Umum Daerah Maria Walanda Maramis | 1 | 2023 | - | 87.5% | 88% | 99.6% | 100% | 91.89% | 13.89% | 93.53% | 85.39% | 98.54% | 20% | 80.53% | 100% | 0 |
| 71238 | RS Umum Daerah Dr. Abdul Rivai | 1 | 2023 | - | 87.4% | 100% | 97.4% | 84.21% | 17.05% | 5.44% | 90.02% | 100% | 97.34% | 95.45% | 100% | 50% | 0 |
| 71239 | RS TK. II R. W. Mongisidi | 1 | 2023 | - | 100% | 100% | 100% | 84.62% | 92.04% | 4.28% | 91.51% | 100% | 91.92% | 88.24% | 100% | 100% | 0 |
| 71240 | RS Advent Manado | 1 | 2023 | - | 86.35% | 92% | 99.21% | 100% | 35.89% | 24.62% | 80.07% | 100% | 100% | 0% | 92.68% | 81.63% | 0 |
| 71241 | Sentra Medika Hospital Minahasa Utara | 1 | 2023 | - | 93.52% | 98% | 100% | 100% | 84.13% | 48.34% | 76.47% | 100% | 95.78% | 100% | 100% | 100% | 0 |
| 71242 | RSUP Prof. Dr. R. D. Kandou | 1 | 2023 | - | 90.42% | 100% | 100% | 95.45% | 98.04% | 0.88% | 97.99% | 100% | 98.54% | 0% | 100% | 100% | 0 |
| 71243 | RS Umum Daerah Lasinrang Pinrang | 1 | 2023 | - | 95.59% | 96% | 99.43% | 100% | 92.71% | 13.04% | 90.59% | 100% | 80.68% | 0% | 20.1% | 100% | 0 |
| 71244 | RS Umum Daerah Bolaang Mongondow Utara | 1 | 2023 | - | 30.54% | 68% | 87.72% | 0% | 29.41% | 11.11% | 95.18% | 100% | 97.78% | 0% | 81.08% | 66.67% | 0 |
| 71245 | RS Umum Daerah Sayang Rakyat | 1 | 2023 | - | 84.52% | 98% | 99% | 0% | 85.06% | 0% | 83.62% | 100% | 100% | 81.07% | 98.09% | 100% | 0 |
| 71246 | RS Umum Daerah Sayang Rakyat | 1 | 2023 | - | 83.31% | 94% | 99.51% | 0% | 87.25% | 16.13% | 83.87% | 100% | 100% | 82.69% | 98.06% | 100% | 0 |
| 71247 | RS Umum Medika Sangatta | 1 | 2023 | - | 78.14% | 93% | 99.33% | 33.33% | 41.13% | 18.33% | 40.86% | 80.49% | 97.68% | 80% | 95.07% | 7.14% | 0 |
| 71248 | RS Umum Daerah Bolaang Mongondow Selatan | 1 | 2023 | - | 62.99% | 90% | 93.25% | 0% | 62.65% | 0% | 89.6% | 100% | 92.31% | 0% | 57.14% | 100% | 0 |
| 71249 | RS Ibu Anak Cahaya Sangatta | 1 | 2023 | - | 91% | 89% | 97.96% | 0% | 92.27% | 0% | 100% | 100% | 100% | 84% | 100% | 100% | 0 |
| 71250 | RS Maryam Citra Medika | 1 | 2023 | - | 100% | 100% | 99.79% | 0% | 98.32% | 6.67% | 100% | 100% | 100% | 94.12% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.