Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72251 | RS Siloam Bekasi Sepanjang Jaya | 1 | 2023 | - | 98.02% | 100% | 100% | 50% | 57.42% | 6.44% | 74.72% | 100% | 100% | 88.1% | 100% | 97.98% | 0 |
| 72252 | RS Umum Islam Banjarnegara | 1 | 2023 | 02-12-2024 | 65.88% | 82% | 100% | 100% | 69.97% | 0.51% | 30.59% | 100% | 58.68% | 66.67% | 100% | 100% | 0 |
| 72253 | RS Ibu dan Anak Ummu Hani | 1 | 2023 | - | 62.45% | 78% | 100% | 100% | 100% | 0% | 85.33% | 100% | 100% | 88.85% | 100% | 100% | 0 |
| 72254 | RS Umum Pelabuhan Cirebon | 1 | 2023 | - | 95.43% | 85% | 95.43% | 100% | 75% | 0% | 46.02% | 100% | 95.65% | 81.48% | 100% | 100% | 0 |
| 72255 | RS Umum Sumber Hurip | 1 | 2023 | - | 88.52% | 97% | 100% | 0% | 46% | 0% | 80.65% | 100% | 100% | 90% | 100% | 0% | 0 |
| 72256 | RS Umum Daerah Bantar Gebang | 1 | 2023 | - | 87.13% | 92% | 100% | 0% | 85.51% | 0% | 87.14% | 100% | 93.75% | 0% | 100% | 0% | 0 |
| 72257 | RS Umum Daerah Mampang Prapatan | 1 | 2023 | - | 100% | 100% | 100% | 0% | 80% | 5.66% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72258 | RS Umum Daerah Pasar Minggu | 1 | 2023 | - | 88.25% | 100% | 99.22% | 0% | 64.85% | 0.68% | 91.17% | 100% | 94.23% | 88.89% | 93.8% | 100% | 0 |
| 72259 | RS Umum Sint Carolus | 1 | 2023 | - | 99.46% | 100% | 100% | 100% | 91.83% | 0% | 85.32% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 72260 | RSUP Fatmawati | 1 | 2023 | 07-10-2024 | 81.41% | 93% | 98.62% | 0% | 57.31% | 1.98% | 61.19% | 99.29% | 93.62% | 100% | 95.67% | 100% | 0 |
| 72261 | RS Umum Antam Medika | 1 | 2023 | - | 98.95% | 100% | 100% | 100% | 86.15% | 0% | 63.88% | 100% | 99.71% | 80% | 100% | 100% | 0 |
| 72262 | RS Ibu dan Anak Anugerah Medical Center Metro | 1 | 2023 | - | 97% | 100% | 100% | 100% | 87.16% | 0% | 100% | 100% | 99.45% | 100% | 100% | 100% | 0 |
| 72263 | RS Umum Graha Hermine | 1 | 2023 | - | 80.5% | 94% | 100% | 87.32% | 97.85% | 0% | 85.94% | 100% | 74.75% | 88.37% | 100% | 86.67% | 0 |
| 72264 | RS Jantung Bina Waluya | 1 | 2023 | - | 75% | 67% | 100% | 100% | 90.56% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72265 | RS Primaya PGI Cikini | 1 | 2023 | - | 89.97% | 89% | 100% | 0% | 100% | 0.98% | 76.56% | 100% | 98.89% | 82.31% | 100% | 100% | 0 |
| 72266 | RS Umum Arsani | 1 | 2023 | - | 99% | 98% | 100% | 4.76% | 96.97% | 0% | 100% | 98.9% | 99.9% | 97.95% | 100% | 100% | 0 |
| 72267 | RS Umum Daerah Jati Padang | 1 | 2023 | 07-10-2024 | 95.4% | 100% | 100% | 50% | 81.18% | 1.47% | 78.4% | 100% | 93.12% | 100% | 100% | 100% | 0 |
| 72268 | RS Umum Daerah Kebayoran Baru | 1 | 2023 | - | 90.28% | 90% | 100% | 100% | 89.1% | 0% | 86.32% | 100% | 94.32% | 97.78% | 100% | 98% | 0 |
| 72269 | RS Badan Pengusahaan Batam | 1 | 2023 | - | 88.7% | 100% | 100% | 100% | 83.88% | 0% | 94.41% | 100% | 89.37% | 85% | 100% | 89.29% | 0 |
| 72270 | RS Ibu dan Anak Resti Mulya | 1 | 2023 | - | 83.5% | 95% | 98.87% | 100% | 87.02% | 0% | 84.62% | 100% | 84.85% | 79.87% | 96.67% | 100% | 0 |
| 72271 | RS Islam Jakarta Cempaka Putih | 1 | 2023 | - | 86.19% | 96% | 100% | 80% | 73.11% | 1.46% | 60% | 99.54% | 84.04% | 0% | 100% | 100% | 0 |
| 72272 | RS Umum YPK Mandiri | 1 | 2023 | - | 100% | 100% | 100% | 100% | 91.97% | 0% | 100% | 100% | 97.81% | 100% | 0% | 100% | 0 |
| 72273 | RS Umum Agung | 1 | 2023 | - | 86.18% | 89% | 98.25% | 0% | 75.52% | 15.54% | 55.27% | 100% | 87.4% | 80% | 97.15% | 83.33% | 0 |
| 72274 | RS Siloam Bangka | 1 | 2023 | - | 85.23% | 100% | 87.93% | 66.67% | 51% | 4.9% | 75.38% | 100% | 100% | 100% | 98.91% | 100% | 0 |
| 72275 | RS Jiwa Islam Klender | 1 | 2023 | - | 93.33% | 100% | 100% | 0% | 91.67% | 0% | 77.42% | 0% | 99.16% | 100% | 100% | 80% | 0 |
| 72276 | RS Khusus Kanker MRCCC Siloam Semanggi | 1 | 2023 | - | 86.92% | 75% | 100% | 0% | 53.44% | 13.85% | 36.12% | 100% | 100% | 68.35% | 95.94% | 95% | 0 |
| 72277 | RS Umum Siloam Mampang | 1 | 2023 | - | 98.91% | 100% | 100% | 100% | 85% | 33.33% | 91.49% | 100% | 100% | 100% | 100% | 85% | 0 |
| 72278 | RS Umum Budi Kemuliaan | 1 | 2023 | - | 96.21% | 97% | 100% | 93.02% | 61.11% | 7.69% | 92.01% | 100% | 85.44% | 100% | 100% | 100% | 0 |
| 72279 | RS Khusus Daerah Duren Sawit | 1 | 2023 | - | 72.35% | 85% | 100% | 93.75% | 88.2% | 0.98% | 87.34% | 100% | 92.77% | 21.74% | 100% | 83.33% | 0 |
| 72280 | RS Khusus Bedah Halimun | 1 | 2023 | - | 98.74% | 100% | 100% | 0% | 91.32% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 72281 | RS Khusus Mata Nusantara | 1 | 2023 | - | 100% | 100% | 100% | 0% | 72.47% | 0% | 100% | 100% | 95.75% | 100% | 100% | 100% | 0 |
| 72282 | RS Umum Medistra | 1 | 2023 | - | 91% | 100% | 99.21% | 0% | 86.77% | 11.25% | 44.09% | 90% | 88.33% | 100% | 100% | 100% | 0 |
| 72283 | RS Umum Jakarta | 1 | 2023 | - | 94.77% | 94% | 92.67% | 0% | 79.94% | 0.68% | 63.57% | 100% | 82.53% | 100% | 53.03% | 100% | 0 |
| 72284 | RS Tk. II M. Ridwan Meuraksa | 1 | 2023 | - | 98% | 100% | 99.79% | 50% | 84.69% | 0% | 79.48% | 100% | 95.95% | 100% | 100% | 100% | 0 |
| 72285 | RS Umum Alia Hospital | 1 | 2023 | - | 97.45% | 100% | 99.84% | 95.83% | 69.99% | 1.47% | 66.54% | 98.46% | 97.51% | 83.87% | 100% | 84% | 0 |
| 72286 | RS Umum Daerah Kebayoran Lama | 1 | 2023 | - | 90% | 100% | 100% | 100% | 97.14% | 0% | 100% | 100% | 99.18% | 100% | 100% | 100% | 0 |
| 72287 | RS Umum Muhammadiyah Metro | 1 | 2023 | - | 98.63% | 99% | 100% | 0% | 96.88% | 0% | 77.73% | 95.74% | 95.51% | 81.82% | 100% | 100% | 0 |
| 72288 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 1 | 2023 | - | 80% | 92% | 93.77% | 0% | 92.32% | 3.61% | 87.55% | 100% | 99.45% | 99.3% | 92.27% | 100% | 0 |
| 72289 | RS Umum Islam Metro | 1 | 2023 | - | 98.33% | 98% | 93.33% | 100% | 83.43% | 0% | 96.97% | 100% | 86.68% | 78.57% | 100% | 83.33% | 0 |
| 72290 | RS Umum Daerah Depati Bahrin | 1 | 2023 | - | 100% | 100% | 100% | 100% | 97.28% | 0% | 93% | 100% | 100% | 83.13% | 100% | 0% | 0 |
| 72291 | RS Ibu dan Anak Kemang Medical Care | 1 | 2023 | - | 73.81% | 95% | 99.9% | 0% | 82.57% | 7.14% | 69.64% | 100% | 99.85% | 0% | 70.46% | 100% | 0 |
| 72292 | RS Umum Daerah Cipayung | 1 | 2023 | - | 88% | 94% | 100% | 100% | 87.96% | 0% | 71.01% | 100% | 93.84% | 76.19% | 100% | 100% | 0 |
| 72293 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 1 | 2023 | - | 99.5% | 100% | 100% | 0% | 78.16% | 0% | 48% | 0% | 95.81% | 100% | 100% | 100% | 0 |
| 72294 | RS Umum Daerah Sumbersari Bantul | 1 | 2023 | - | 86% | 100% | 100% | 0% | 80.58% | 0% | 81.93% | 100% | 98.03% | 100% | 100% | 0% | 0 |
| 72295 | RS Yadika Kebayoran Lama | 1 | 2023 | - | 85% | 100% | 100% | 0% | 85% | 0% | 86.87% | 100% | 88.99% | 84.62% | 100% | 100% | 0 |
| 72296 | RS Ibu dan Anak AL-Fauzan | 1 | 2023 | - | 97.07% | 94% | 100% | 0% | 51.28% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 72297 | RS Umum Bhayangkara Lemdiklat Polri | 1 | 2023 | - | 85.33% | 87% | 95.74% | 0% | 94.45% | 0% | 60.5% | 100% | 98.21% | 64.29% | 100% | 100% | 0 |
| 72298 | RS Umum Daerah Raja Ahmad Tabib | 1 | 2023 | - | 87.9% | 100% | 100% | 100% | 82.39% | 0% | 83.83% | 99.3% | 99.86% | 0% | 100% | 0% | 94.58 |
| 72299 | RS Umum Daerah Ciracas | 1 | 2023 | - | 99% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72300 | RS Umum Murni Teguh Sudirman Jakarta | 1 | 2023 | - | 90.21% | 100% | 100% | 0% | 73.37% | 22.22% | 97.4% | 100% | 97.18% | 100% | 100% | 96.68% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.