Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72301 | RSUPN Dr. Cipto Mangunkusumo | 1 | 2023 | - | 96.98% | 97% | 99.47% | 80% | 38.31% | 0% | 0% | 98.27% | 96.48% | 0% | 98.7% | 0% | 0 |
| 72302 | RS Bakti Timah Sungailiat | 1 | 2023 | - | 65.54% | 83% | 100% | 100% | 92% | 0% | 100% | 100% | 89.58% | 100% | 100% | 100% | 0 |
| 72303 | RS Azizah | 1 | 2023 | - | 82.18% | 83% | 100% | 100% | 92.68% | 0% | 94.76% | 100% | 100% | 71.43% | 100% | 100% | 0 |
| 72304 | RS Umum Daerah Kramat Jati | 1 | 2023 | - | 95.95% | 100% | 100% | 100% | 100% | 0% | 95.56% | 93.94% | 95.35% | 100% | 100% | 100% | 0 |
| 72305 | RS Umum Permata Hati Metro | 1 | 2023 | - | 85% | 75% | 94.22% | 80.33% | 44.64% | 44.86% | 100% | 100% | 100% | 100% | 89.33% | 100% | 0 |
| 72306 | RS Ibu dan Anak SamMarie Basra | 1 | 2023 | - | 100% | 100% | 100% | 100% | 97.4% | 0% | 88.89% | 100% | 88% | 100% | 100% | 100% | 0 |
| 72307 | RS Umum Husada | 1 | 2023 | - | 91.35% | 100% | 100% | 100% | 97.97% | 3.11% | 91.79% | 100% | 100% | 95.65% | 100% | 100% | 0 |
| 72308 | RS Umum Daerah Jagakarsa | 1 | 2023 | - | 100% | 100% | 100% | 100% | 89.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72309 | RS Umum Adhyaksa | 1 | 2023 | - | 85% | 100% | 100% | 0% | 78.24% | 0% | 75.74% | 100% | 94.67% | 81.25% | 100% | 100% | 83.75 |
| 72310 | RS Ibu dan Anak Frisdhy Angel | 1 | 2023 | - | 85.02% | 100% | 100% | 100% | 97.59% | 0% | 64% | 100% | 99.04% | 0% | 100% | 100% | 0 |
| 72311 | RS Umum Daerah Sjafrie Rachman Puding Besar | 1 | 2023 | - | 100% | 100% | 100% | 0% | 80% | 0% | 95.74% | 100% | 100% | 80% | 100% | 80% | 0 |
| 72312 | RS Umum Daerah Pesanggrahan | 1 | 2023 | - | 98.06% | 100% | 100% | 83.33% | 88.14% | 0% | 100% | 100% | 80.99% | 100% | 100% | 100% | 0 |
| 72313 | RS Umum Siloam TB Simatupang | 1 | 2023 | - | 95.38% | 100% | 100% | 50% | 80.83% | 7.32% | 65.7% | 99.27% | 100% | 96.72% | 100% | 68.06% | 0 |
| 72314 | RS Khusus Bedah Columbia Asia Pulomas | 1 | 2023 | - | 97.11% | 100% | 100% | 100% | 82.02% | 0.92% | 71.25% | 95.38% | 99.35% | 0% | 100% | 100% | 0 |
| 72315 | RS Umum Aulia | 1 | 2023 | 07-09-2024 | 93.5% | 95% | 94.74% | 95.37% | 98.74% | 3.28% | 95.01% | 100% | 91.32% | 97.5% | 96.33% | 100% | 0 |
| 72316 | RS Umum Soedarsono Darmosoewito | 1 | 2023 | - | 98% | 100% | 100% | 0% | 86.41% | 3.45% | 59.85% | 100% | 84.89% | 100% | 100% | 0% | 0 |
| 72317 | RS Umum Daerah Tebet | 1 | 2023 | 07-09-2024 | 95.8% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 92.6% | 100% | 100% | 100% | 0 |
| 72318 | RS Umum Restu Kasih | 1 | 2023 | - | 88.32% | 88% | 100% | 81.82% | 94.29% | 1.64% | 81.07% | 100% | 99.61% | 84.91% | 100% | 100% | 0 |
| 72319 | RS Umum PAD Gatot Soebroto | 1 | 2023 | - | 84% | 88% | 97.66% | 50% | 100% | 2.34% | 97.66% | 98.44% | 76.56% | 81.25% | 97.66% | 80% | 0 |
| 72320 | RS Umum Daerah Embung Fatimah Kota Batam | 1 | 2023 | - | 89.87% | 92% | 100% | 0% | 95.72% | 6.58% | 96.14% | 100% | 91% | 0% | 100% | 100% | 0 |
| 72321 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 1 | 2023 | - | 0% | 0% | 0% | 0% | 71.41% | 0% | 96.99% | 100% | 0% | 0% | 100% | 0% | 0 |
| 72322 | RS Umum Daerah DR. Eko Maulana Ali | 1 | 2023 | - | 100% | 100% | 96% | 0% | 100% | 0% | 100% | 100% | 96% | 0% | 100% | 100% | 0 |
| 72323 | RS Umum Primaya Evasari Hospital | 1 | 2023 | - | 86.42% | 98% | 100% | 6.67% | 0% | 18.18% | 55.25% | 0% | 0% | 0% | 100% | 100% | 0 |
| 72324 | RS Umum Pengayoman Cipinang | 1 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 98.17% | 66.67% | 80% | 100% | 0 |
| 72325 | RS Umum dr. Abdul Radjak Salemba | 1 | 2023 | - | 92.15% | 100% | 100% | 0% | 97.54% | 0% | 85.58% | 100% | 100% | 100% | 100% | 98.28% | 0 |
| 72326 | RS Umum Universitas Kristen Indonesia | 1 | 2023 | - | 83.4% | 100% | 100% | 0% | 99.29% | 2.08% | 83.82% | 100% | 98.99% | 50% | 100% | 100% | 0 |
| 72327 | RS Umum Daerah Pasar Rebo | 1 | 2023 | - | 89.23% | 100% | 100% | 100% | 42.47% | 3.61% | 100% | 100% | 92.96% | 83.33% | 100% | 100% | 0 |
| 72328 | RS Ibu dan Anak Rona | 1 | 2023 | - | 96.99% | 100% | 100% | 0% | 94.3% | 0% | 88.89% | 0% | 100% | 100% | 100% | 0% | 0 |
| 72329 | RS Umum Prikasih | 1 | 2023 | - | 89.46% | 100% | 99.47% | 100% | 17.94% | 7% | 63.29% | 99.76% | 97.16% | 80.65% | 93.28% | 100% | 0 |
| 72330 | RS Primaya Bhakti Wara | 1 | 2023 | - | 87.35% | 94% | 100% | 0% | 100% | 9.59% | 98.55% | 100% | 99.91% | 88.42% | 99.55% | 100% | 0 |
| 72331 | RS Budi Medika | 1 | 2023 | - | 80% | 84% | 100% | 0% | 69.88% | 100% | 85.78% | 100% | 95.21% | 84.62% | 98.08% | 100% | 0 |
| 72332 | RS Khusus Bedah Rawamangun | 1 | 2023 | - | 95.63% | 97% | 100% | 0% | 86.86% | 0% | 87.5% | 100% | 91.47% | 66.1% | 100% | 100% | 0 |
| 72333 | RS Ibu dan Anak Sayyidah | 1 | 2023 | - | 100% | 99% | 100% | 100% | 100% | 0% | 91.58% | 100% | 98.31% | 100% | 100% | 72.73% | 0 |
| 72334 | RS Hermina Lampung | 1 | 2023 | - | 92.42% | 97% | 100% | 100% | 81.58% | 0% | 84.43% | 100% | 99.92% | 100% | 96.67% | 100% | 0 |
| 72335 | RS Umum Yadika | 1 | 2023 | - | 92.5% | 95% | 97.54% | 88.24% | 93.01% | 100% | 93.06% | 100% | 98.83% | 100% | 100% | 0% | 0 |
| 72336 | RS Umum Daerah Depati Hamzah | 1 | 2023 | - | 93.66% | 82% | 100% | 100% | 70% | 0% | 92.94% | 100% | 99.55% | 100% | 100% | 100% | 0 |
| 72337 | RS Umum Daerah Budhi Asih | 1 | 2023 | - | 86.38% | 100% | 100% | 100% | 78.49% | 0.89% | 83.05% | 100% | 100% | 80.77% | 100% | 100% | 0 |
| 72338 | RS Umum Harum | 1 | 2023 | - | 90% | 100% | 100% | 0% | 75.02% | 7.03% | 64.18% | 100% | 100% | 87.5% | 89.69% | 83.33% | 0 |
| 72339 | RS Tk. IV Cijantung | 1 | 2023 | - | 95.88% | 100% | 89.57% | 0% | 95.36% | 2.13% | 72.77% | 96.08% | 82.24% | 90% | 98.22% | 84.21% | 0 |
| 72340 | RS Umum Pertamina Jaya | 1 | 2023 | - | 98% | 100% | 100% | 100% | 72.42% | 0% | 85.01% | 100% | 90.65% | 85.71% | 100% | 66.67% | 87 |
| 72341 | RS Ibu dan Anak Dzakirah | 1 | 2023 | - | 92% | 93% | 100% | 100% | 94.25% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72342 | RS Umum Premier Jatinegara | 1 | 2023 | - | 92.33% | 99% | 98.67% | 0% | 55.99% | 13.81% | 59.99% | 99.41% | 81.04% | 92.86% | 98.21% | 100% | 0 |
| 72343 | RS Umum Daerah Muhammad Zein | 1 | 2023 | - | 98% | 99% | 100% | 0% | 39.39% | 0% | 100% | 100% | 97.95% | 0% | 100% | 100% | 0 |
| 72344 | RS Umum Setia Mitra | 1 | 2023 | - | 87.08% | 92% | 95.42% | 0% | 80.27% | 0% | 76.42% | 100% | 95.92% | 75% | 100% | 100% | 0 |
| 72345 | RS Umum Daerah Ahmad Yani Metro | 1 | 2023 | - | 97.72% | 96% | 99.68% | 0% | 68.18% | 0% | 90.01% | 98.79% | 98.28% | 100% | 99.44% | 100% | 0 |
| 72346 | RS Islam Jakarta Pondok Kopi | 1 | 2023 | - | 94% | 100% | 100% | 80% | 55% | 2.7% | 67.3% | 100% | 64.14% | 97.5% | 94.24% | 100% | 0 |
| 72347 | RS Bedah Siloam Asri | 1 | 2023 | - | 91.23% | 99% | 100% | 0% | 46.34% | 9.09% | 68.82% | 98.58% | 99.78% | 100% | 100% | 98% | 0 |
| 72348 | RSUP Persahabatan | 1 | 2023 | - | 98.31% | 90% | 100% | 0% | 42.54% | 2.66% | 98.62% | 100% | 90.36% | 100% | 100% | 100% | 0 |
| 72349 | RS Mata Lampung Eye Center (LEC) | 1 | 2023 | - | 100% | 99% | 99.5% | 0% | 98% | 100% | 98.5% | 0% | 100% | 100% | 100% | 100% | 100 |
| 72350 | RS Umum Hermina Jatinegara | 1 | 2023 | - | 96% | 100% | 100% | 100% | 84.44% | 0% | 81.67% | 100% | 99.06% | 83.33% | 100% | 83.33% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.