Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 72301 | RS Ibu dan Anak Kirana Manado | 7 | 2024 | 100% | 95% | 100% | 100% | 88% | 0% | 86% | 100% | 82% | 82% | 100% | 100% | 0 |
| 72302 | RS Umum Siloam Hospital Manado | 7 | 2024 | 92.24% | 100% | 100% | 0% | 48.34% | 0.35% | 71.71% | 100% | 100% | 0% | 100% | 100% | 0 |
| 72303 | RS Umum Manado Medical Center | 7 | 2024 | 100% | 100% | 100% | 100% | 99.73% | 1.96% | 99.36% | 100% | 99.9% | 99.62% | 100% | 100% | 0 |
| 72304 | RS Umum Daerah Sayang Rakyat | 7 | 2024 | 88.78% | 94% | 100% | 100% | 88.66% | 0% | 97.68% | 100% | 100% | 87.11% | 100% | 100% | 0 |
| 72305 | RS Umum Daerah ODSK | 7 | 2024 | 86.48% | 86% | 97.47% | 0% | 98.97% | 2.38% | 74.63% | 100% | 96.08% | 93.33% | 100% | 100% | 0 |
| 72306 | RS Umum Dirgahayu | 7 | 2024 | 87.29% | 90% | 99.87% | 0% | 78.75% | 1.3% | 97.82% | 100% | 98.39% | 0% | 98.01% | 100% | 0 |
| 72307 | RS Mata Provinsi Sulawesi Utara | 7 | 2024 | 81.49% | 97% | 100% | 0% | 24.11% | 0.87% | 89.27% | 100% | 28.03% | 100% | 100% | 100% | 0 |
| 72308 | RS Santa Teresa Marampa Rantepao | 7 | 2024 | 82.92% | 83% | 100% | 0% | 64% | 4.65% | 95.77% | 100% | 75.12% | 87.5% | 100% | 100% | 0 |
| 72309 | RS Advent Manado | 7 | 2024 | 99.23% | 98% | 100% | 0% | 81.77% | 25.53% | 77.26% | 90.91% | 100% | 80% | 100% | 82.35% | 0 |
| 72310 | Rumah Sakit Sinar Kasih Toraja | 7 | 2024 | 93% | 97% | 100% | 100% | 90.88% | 3.36% | 89.37% | 100% | 95.65% | 86.11% | 100% | 0% | 0 |
| 72311 | RS Ibu dan Anak Aisyiyah Samarinda | 7 | 2024 | 85.44% | 94% | 100% | 84.38% | 82.88% | 10% | 88% | 100% | 91.43% | 85.71% | 100% | 100% | 0 |
| 72312 | RS Hermina Manado | 7 | 2024 | 94% | 100% | 100% | 0% | 77.22% | 17.65% | 47.72% | 100% | 100% | 84.78% | 100% | 100% | 0 |
| 72313 | RS Umum Daerah Pongtiku | 7 | 2024 | 100% | 100% | 100% | 0% | 83.06% | 0% | 88.26% | 100% | 99.7% | 100% | 100% | 0% | 0 |
| 72314 | RS Umum Daerah I Lagaligo | 7 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 94.9% | 100% | 100% | 98.59% | 100% | 100% | 0 |
| 72315 | RS Permata Bunda | 7 | 2024 | 97.62% | 98% | 100% | 0% | 99.16% | 20% | 80.99% | 100% | 89.79% | 100% | 99.48% | 100% | 0 |
| 72316 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 7 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 72317 | RS Gigi dan Mulut Universitas Sam Ratulangi | 7 | 2024 | 95.79% | 99% | 100% | 0% | 53.16% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 72318 | RS Hikmah Sejahtera Sukamaju | 7 | 2024 | 83.5% | 89% | 94.5% | 80% | 80% | 0% | 81.5% | 100% | 94.5% | 79.5% | 94% | 80% | 0 |
| 72319 | RS Jiwa Atma Husada Mahakam | 7 | 2024 | 89.57% | 100% | 100% | % | 98.55% | % | 89.14% | 100% | 100% | 85.11% | 100% | 100% | 0 |
| 72320 | RS Bhayangkara Manado | 7 | 2024 | 99.7% | 100% | 100% | 0% | 97.58% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72321 | RS Budi Mulia Bitung | 7 | 2024 | 92.31% | 100% | 95.95% | 85.71% | 74.86% | 29.37% | 84.27% | 100% | 100% | 60% | 90.78% | 100% | 0 |
| 72322 | RS Umum Hikmah Masamba | 7 | 2024 | 89.49% | 100% | 100% | 100% | 83.52% | 0% | 83.33% | 100% | 95.54% | 100% | 100% | 100% | 0 |
| 72323 | Rumkital dr. Wahyu Slamet Bitung | 7 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72324 | RS Siloam Paal Dua | 7 | 2024 | 89.33% | 100% | 100% | 100% | 100% | 0% | 80.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72325 | RS Umum Daerah Poso | 7 | 2024 | 89.17% | 93% | 96.52% | 7.69% | 13.41% | 0% | 75.22% | 57.37% | 82.59% | 60% | 99.4% | 100% | 0 |
| 72326 | RS Umum Daerah Mokoyurli Buol | 7 | 2024 | 98.31% | 100% | 100% | 33.33% | 8.54% | 2.14% | 99.32% | 100% | 98.92% | 80.22% | 100% | 100% | 0 |
| 72327 | RS AL Ilyas Tarakan | 7 | 2024 | 94% | 100% | 100% | 0% | 74% | 0% | 80% | 100% | 86% | 70% | 100% | 100% | 0 |
| 72328 | RS Umum Daerah Kolonodale | 7 | 2024 | 92.96% | 100% | 100% | 100% | 86.4% | 0% | 100% | 100% | 80.37% | 0% | 100% | 100% | 0 |
| 72329 | RS Hikmah Citra medika Sengkang | 7 | 2024 | 96.5% | 100% | 100% | 0% | 93.79% | 100% | 96.77% | 100% | 96.13% | 100% | 100% | 100% | 0 |
| 72330 | RS Umum Daerah Pendau Tambu Kab Donggala | 7 | 2024 | 85.45% | 77% | 100% | 0% | 100% | 0% | 100% | 100% | 97.18% | 100% | 100% | 0% | 0 |
| 72331 | RS Bhayangkara Tarakan | 7 | 2024 | 83% | 95% | 100% | 100% | 63.19% | 0% | 86.84% | 100% | 100% | 95.49% | 100% | 0% | 0 |
| 72332 | RS Umum Daerah Bolaang Mongondow Utara | 7 | 2024 | 95.8% | 100% | 100% | 100% | 89.43% | 6.25% | 100% | 100% | 91.46% | 100% | 100% | 100% | 0 |
| 72333 | RS GKST Tentena | 7 | 2024 | 75.85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 80.44% | 0% | 100% | 0% | 0 |
| 72334 | RS Umum Daerah Tagulandang | 7 | 2024 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 72335 | RS Umum Daerah Lasinrang Pinrang | 7 | 2024 | 99.52% | 98% | 99.95% | 100% | 88.04% | 10.69% | 82.52% | 100% | 86.42% | 0% | 61.44% | 100% | 0 |
| 72336 | RS TK 4 Dr. Yanto, Sp.OT | 7 | 2024 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 98.25% | 100% | 100% | 100% | 0 |
| 72337 | RS Umum Mokopido Toli-Toli | 7 | 2024 | 84.5% | 96% | 100% | 0% | 57.97% | 0.51% | 99.58% | 80.77% | 99.72% | 100% | 97.15% | 100% | 0 |
| 72338 | RS Umum Daerah Arifin Numang | 7 | 2024 | 64.45% | 72% | 99.97% | 90.91% | 50.83% | 46.9% | 71.29% | 100% | 100% | 82.98% | 100% | 100% | 0 |
| 72339 | RS Umum Anugrah Pangkajene | 7 | 2024 | 85% | 88% | 98.25% | 100% | 85.11% | 4.76% | 84.21% | 100% | 76.43% | 84.55% | 100% | 100% | 0 |
| 72340 | RS Umum Daerah Batara Guru | 7 | 2024 | 84.22% | 98% | 99.93% | 90.48% | 52.38% | 6.24% | 78.37% | 100% | 87.34% | 78.57% | 100% | 0% | 0 |
| 72341 | Sentra Medika Hospital Minahasa Utara | 7 | 2024 | 87.67% | 99% | 99.8% | 100% | 93.09% | 22.41% | 83.26% | 100% | 99.49% | 0% | 100% | 100% | 0 |
| 72342 | RS Umum Daerah Kabelota | 7 | 2024 | 90% | 100% | 100% | 100% | 97.5% | 0% | 99% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72343 | RS Umum Daerah dr.H. Jusuf SK | 7 | 2024 | 86.99% | 95% | 92.67% | 0% | 53.16% | 21.55% | 58.98% | 100% | 100% | 0% | 87.82% | 100% | 0 |
| 72344 | RS Umum Daerah Nene Mallomo | 7 | 2024 | 88.9% | 100% | 98.29% | 87.5% | 96.44% | 0% | 93.39% | 97.27% | 89.49% | 86.67% | 54.36% | 100% | 0 |
| 72345 | RS Umum Daerah Pratama Buol | 7 | 2024 | 76.5% | 100% | 100% | % | 100% | % | 100% | 100% | 90.14% | 0% | 100% | 100% | 0 |
| 72346 | RS Umum Aisyiyah St. Khadijah | 7 | 2024 | 79.23% | 42% | 100% | 0% | 54.63% | 0% | 92.47% | 100% | 86.69% | 100% | 100% | 50% | 0 |
| 72347 | RS Umum Daerah Morowali | 7 | 2024 | 97% | 100% | 100% | 100% | 84% | 0% | 95.24% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 72348 | RS Umum Daerah Amurang | 7 | 2024 | 94.5% | 97% | 99% | 0% | 96% | 100% | 97% | 100% | 100% | 95% | 96% | 100% | 0 |
| 72349 | RS Mata Provinsi Kalimantan Timur | 7 | 2024 | 83.1% | 100% | 100% | % | 75% | 63.71% | 91.67% | 100% | 99.28% | 50% | 100% | 100% | 0 |
| 72350 | RS Umum Daerah Madising | 7 | 2024 | 86% | 94% | 100% | 0% | 59.74% | 0% | 100% | 100% | 97.2% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
