Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72401 | RS Candimas Medical Center | 1 | 2023 | - | 90.62% | 93% | 93.51% | 100% | 91.54% | 3.11% | 95.3% | 100% | 98.01% | 63.89% | 98.73% | 0% | 0 |
| 72402 | RS Ibu dan Anak Trinanda Palembang | 1 | 2023 | - | 89.97% | 100% | 95% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 72403 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 1 | 2023 | - | 83.5% | 100% | 99.43% | 0% | 94.18% | 0% | 100% | 0% | 100% | 95.56% | 100% | 100% | 0 |
| 72404 | RS Umum Haji Kamino | 1 | 2023 | - | 93.35% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72405 | RS Medika Insani | 1 | 2023 | - | 83.38% | 68% | 88.68% | 100% | 66.39% | 0.75% | 34.44% | 100% | 99.09% | 100% | 96.37% | 100% | 0 |
| 72406 | RS Bhayangkara M. Hasan Palembang | 1 | 2023 | - | 88.57% | 86% | 86.67% | 100% | 78.26% | 0.43% | 88.5% | 100% | 99.6% | 85.71% | 87.4% | 0% | 0 |
| 72407 | RS Siloam Sriwijaya Palembang | 1 | 2023 | - | 97.72% | 99% | 96.77% | 75% | 47.21% | 21.78% | 82.41% | 100% | 100% | 66.67% | 97.54% | 100% | 0 |
| 72408 | RS Umum Daerah Zainal Abidin Pagar Alam | 1 | 2023 | - | 90.09% | 100% | 100% | 100% | 84.62% | 0% | 100% | 100% | 87.72% | 100% | 100% | 100% | 0 |
| 72409 | RS Hermina Palembang | 1 | 2023 | - | 96% | 95% | 100% | 100% | 96.77% | 0% | 93.33% | 100% | 100% | 82.52% | 100% | 100% | 0 |
| 72410 | RS Umum Az - Zahra | 1 | 2023 | - | 100% | 100% | 100% | 100% | 77.3% | 0% | 12.45% | 100% | 93% | 92.16% | 100% | 100% | 97.02 |
| 72411 | RS Umum Az - Zahra | 1 | 2023 | - | 100% | 100% | 100% | 100% | 72% | 100% | 22.06% | 100% | 98.82% | 79.31% | 100% | 100% | 0 |
| 72412 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 1 | 2023 | - | 87.25% | 100% | 100% | % | 91.18% | % | 96.08% | 100% | 99.89% | 0% | 100% | 0% | 0 |
| 72413 | RS AR Bunda Kota Prabumulih | 1 | 2023 | - | 84.02% | 87% | 87.63% | 100% | 99.87% | 0.33% | 88.93% | 100% | 79.35% | 76.13% | 98.05% | 0% | 0 |
| 72414 | RS Ibu dan Anak Harapan Bunda | 1 | 2023 | - | 91% | 100% | 100% | 100% | 89.29% | 100% | 96.3% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72415 | RS Pertamina Kota Prabumulih | 1 | 2023 | - | 93.63% | 97% | 100% | 100% | 94% | 0% | 85.35% | 100% | 80.36% | 83.05% | 100% | 100% | 0 |
| 72416 | RS Umum Pusat Dr. Rivai Abdullah | 1 | 2023 | - | 97.8% | 99% | 100% | 0% | 55.61% | 0% | 96.9% | 100% | 100% | 0% | 0% | 100% | 0 |
| 72417 | RS Islam Siti Khadijah | 1 | 2023 | - | 99.21% | 100% | 99.97% | 0% | 99.33% | 0% | 96.14% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72418 | RS Umum Surya Asih | 1 | 2023 | - | 91.5% | 96% | 100% | 90% | 78.57% | 0% | 79.29% | 100% | 89.58% | 82.11% | 62.9% | 100% | 0 |
| 72419 | RS Umum Ar-Rasyid Palembang | 1 | 2023 | - | 93.55% | 100% | 100% | 75% | 80% | 0% | 83.33% | 100% | 89.28% | 80% | 100% | 100% | 0 |
| 72420 | RS Umum Daerah Gandus Palembang | 1 | 2023 | - | 80.81% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 88.68% | 0% | 0% | 100% | 0 |
| 72421 | RS Umum Bunda Palembang | 1 | 2023 | - | 80% | 97% | 97% | 86.96% | 82% | 7% | 92% | 95% | 86% | 87% | 97% | 100% | 0 |
| 72422 | RS Umum Daerah May Jen HM Ryacudu | 1 | 2023 | - | 84.27% | 100% | 100% | 0% | 84.11% | 0% | 94.04% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72423 | RS Ibu dan Anak Mama | 1 | 2023 | - | 73.67% | 82% | 100% | 0% | 94.41% | 0% | 77.78% | 0% | 97.55% | 66.67% | 100% | 0% | 0 |
| 72424 | RS Ibu dan Anak Tiara Fatrin Palembang | 1 | 2023 | - | 86.9% | 100% | 97.88% | 100% | 86.9% | 100% | 86.93% | 100% | 86.89% | 88.99% | 100% | 100% | 0 |
| 72425 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 1 | 2023 | - | 96.09% | 95% | 100% | 0% | 99.16% | 2.86% | 100% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 72426 | RS Umum Daerah Palembang Bari | 1 | 2023 | - | 86.11% | 100% | 100% | 93.33% | 90.46% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 72427 | RS Umum Handayani | 1 | 2023 | - | 85% | 100% | 96.88% | 100% | 68.75% | 1.52% | 100% | 100% | 94.29% | 86.36% | 100% | 100% | 0 |
| 72428 | RS Umum Myria Palembang | 1 | 2023 | - | 97.37% | 100% | 100% | 100% | 46.56% | 5.5% | 90.23% | 100% | 98.04% | 89.72% | 100% | 100% | 0 |
| 72429 | RS Umum Sriwijaya | 1 | 2023 | - | 86.5% | 100% | 100% | 16.67% | 88% | 0.26% | 89% | 100% | 96.27% | 89% | 100% | 100% | 0 |
| 72430 | RS Umum Daerah Bandar Negara Husada | 1 | 2023 | - | 64% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 95.83% | 0% | 100% | 0% | 0 |
| 72431 | RS Ibu dan Anak Puri Betik Hati | 1 | 2023 | - | 92.92% | 98% | 100% | 86.36% | 87.48% | 0% | 88.4% | 100% | 99.65% | 100% | 100% | 100% | 0 |
| 72432 | RS Ibu dan Anak Bunda | 1 | 2023 | - | 94.64% | 100% | 100% | 78.95% | 94.32% | 19.15% | 100% | 100% | 99.81% | 89.1% | 100% | 100% | 0 |
| 72433 | RS Umum Pertamina-Bintang Amin Lampung | 1 | 2023 | - | 76% | 82% | 99.31% | 85.71% | 77.45% | 10.99% | 63.59% | 100% | 91.4% | 88.24% | 100% | 100% | 0 |
| 72434 | RS Umum Mitra Husada | 1 | 2023 | - | 69.4% | 97% | 98.28% | 60.47% | 90.86% | 24.29% | 98.28% | 85% | 87.34% | 38.64% | 98.84% | 100% | 0 |
| 72435 | RS Panti Secanti | 1 | 2023 | - | 94% | 85% | 91.75% | 100% | 99.44% | 8.79% | 100% | 100% | 80.8% | 100% | 100% | 100% | 0 |
| 72436 | RS Ibu dan Anak Prima Qonita | 1 | 2023 | - | 95.95% | 100% | 100% | 100% | 86.73% | 0% | 89.29% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72437 | RS Umum Daerah Alimuddin Umar | 1 | 2023 | - | 87.78% | 94% | 90.67% | 87.5% | 88.04% | 2.5% | 85.71% | 100% | 84.68% | 94.64% | 100% | 100% | 0 |
| 72438 | RS Umum Daerah Gelumbang | 1 | 2023 | - | 84.5% | 86% | 100% | 0% | 98.41% | 0% | 100% | 0% | 98.43% | 0% | 100% | 100% | 0 |
| 72439 | RS Jiwa Soeprapto Provinsi Bengkulu | 1 | 2023 | - | 87.39% | 90% | 99.97% | % | 94.73% | % | 95.8% | 0% | 96.9% | 100% | 100% | 100% | 0 |
| 72440 | RS Ibu dan Anak Mutiara Putri | 1 | 2023 | - | 95.01% | 94% | 91.49% | 0% | 57.81% | 0% | 85.71% | 100% | 97.36% | 86.36% | 96.72% | 0% | 0 |
| 72441 | RS Ibu dan Anak Santa Anna | 1 | 2023 | - | 87.02% | 100% | 100% | 0% | 93.94% | 0% | 68.73% | 100% | 53.39% | 69.57% | 100% | 100% | 0 |
| 72442 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 1 | 2023 | - | 80.64% | 96% | 99.98% | 86.67% | 87.01% | 2.34% | 91.1% | 100% | 98.5% | 85.37% | 78.16% | 100% | 0 |
| 72443 | RS Umum Daerah Tugu Jaya | 1 | 2023 | - | 100% | 100% | 100% | 0% | 92% | 0% | 83.33% | 100% | 93% | 90% | 100% | 80% | 0 |
| 72444 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 1 | 2023 | - | 80.25% | 100% | 100% | 100% | 70.62% | 0.52% | 89.91% | 100% | 100% | 65.66% | 100% | 100% | 0 |
| 72445 | RS Umum Daerah Semende Darat Laut | 1 | 2023 | - | 87.39% | 94% | 81.03% | 0% | 94.89% | 0% | 100% | 0% | 90% | 0% | 0% | 0% | 0 |
| 72446 | RS Panti Secanti | 1 | 2023 | - | 94% | 85% | 91.75% | % | 99.44% | % | 100% | 100% | 80.8% | 100% | 100% | 100% | 0 |
| 72447 | RS Umum Trijaya Medical Center | 1 | 2023 | - | 99% | 92% | 100% | 100% | 95.08% | 0% | 89.47% | 100% | 95.79% | 100% | 100% | 100% | 0 |
| 72448 | RS Bhayangkara Jitra Kota Bengkulu | 1 | 2023 | 11-10-2023 | 86% | 90% | 100% | 100% | 42.65% | 0% | 61.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72449 | RS Umum Mitra Husada | 1 | 2023 | - | 71.88% | 98% | 98.29% | 60.47% | 90.86% | 24.29% | 98.28% | 85% | 86.96% | 20% | 98.84% | 100% | 80 |
| 72450 | RS Umum Daerah Dr. M. Yunus Bengkulu | 1 | 2023 | - | 94.08% | 95% | 98.37% | 100% | 46.71% | 6.7% | 97.63% | 100% | 80.48% | 94.12% | 98.92% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
