Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72451 | RS Natar Medika | 1 | 2023 | - | 91.93% | 100% | 100% | 93.33% | 81.4% | 4.35% | 82.87% | 100% | 87.62% | 100% | 88.59% | 100% | 0 |
| 72452 | RS Umum Daerah Pringsewu | 1 | 2023 | - | 86.5% | 100% | 100% | 0% | 82.69% | 1.63% | 99.4% | 100% | 82.06% | 93.75% | 100% | 100% | 0 |
| 72453 | RS Ibu dan Anak Graha Kurnia | 1 | 2023 | - | 92.5% | 100% | 100% | 100% | 92% | 100% | 93.33% | 100% | 100% | 92.5% | 100% | 100% | 0 |
| 72454 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2023 | - | 91.74% | 95% | 83.95% | 0% | 38.08% | 4.75% | 56.01% | 100% | 99.54% | 100% | 81.98% | 100% | 0 |
| 72455 | RS Umum Daerah Kayuagung | 1 | 2023 | 01-01-1970 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72456 | RS Umum Daerah Alimuddin Umar | 10 | 2023 | 11-10-2023 | 87.28% | 98% | 100% | 100% | 90.37% | 1.27% | 90.91% | 100% | 90.03% | 100% | 100% | 100% | 0 |
| 72457 | RS Ibu Anak Puri Adhya Paramita | 10 | 2023 | 11-10-2023 | 90.79% | 86% | 85% | 85.71% | 97.31% | 10.85% | 95.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72458 | RS Umum Asy-Syifa Medika | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 0% | 0% | 0% | 67.71% | 100% | 92.89% | 90.91% | 100% | 100% | 0 |
| 72459 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 10 | 2023 | 11-10-2023 | 91.55% | 97% | 100% | 0% | 91.31% | 0% | 99.47% | 100% | 100% | 88.24% | 100% | 0% | 0 |
| 72460 | RS Umum Daerah Basemah Kota Pagar Alam | 10 | 2023 | 11-10-2023 | 85% | 93% | 83.33% | 100% | 75% | 0% | 100% | 100% | 100% | 86.67% | 83.33% | 87.5% | 0 |
| 72461 | RS Ibu dan Anak Az-Zahra Palembang | 10 | 2023 | 11-07-2023 | 99.71% | 100% | 100% | 100% | 94.23% | 0% | 77.44% | 100% | 98.36% | 100% | 100% | 100% | 0 |
| 72462 | RS Umum Wisma Rini Pringsewu | 10 | 2023 | 11-07-2023 | 87.48% | 94% | 82.5% | 50% | 94.66% | 0% | 76.83% | 100% | 81.48% | 18.75% | 96.9% | 100% | 0 |
| 72463 | RS Maria Regina | 10 | 2023 | 11-10-2023 | 100% | 93% | 100% | 100% | 97.43% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72464 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 10 | 2023 | 11-07-2023 | 87.93% | 100% | 83.28% | 0% | 88.1% | 1.75% | 83.27% | 93.15% | 98.53% | 44.44% | 82.49% | 100% | 0 |
| 72465 | RS AR Bunda Kota Lubuk Linggau | 10 | 2023 | 11-09-2023 | 91.2% | 100% | 100% | 100% | 82.57% | 0% | 93.5% | 100% | 100% | 81.48% | 100% | 100% | 0 |
| 72466 | RS Umum Penawar Medika | 10 | 2023 | 11-03-2023 | 86% | 90% | 99.59% | 0% | 92.19% | 100% | 81.25% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 72467 | RS Umum Charitas Hospital Palembang | 10 | 2023 | 11-10-2023 | 89.4% | 100% | 100% | 100% | 73.6% | 3.32% | 63.74% | 100% | 96.78% | 100% | 100% | 100% | 0 |
| 72468 | RS Umum Mutiara Bunda | 10 | 2023 | 11-01-2023 | 100% | 100% | 100% | 100% | 100% | 0.89% | 77.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72469 | RS Umum Pusri Palembang | 10 | 2023 | 11-07-2023 | 93.06% | 100% | 100% | 100% | 89.49% | 0.88% | 87.74% | 100% | 98.92% | 96.49% | 100% | 100% | 0 |
| 72470 | RS Hermina Palembang | 10 | 2023 | 11-08-2023 | 92.5% | 100% | 100% | 100% | 83.33% | 0% | 83.33% | 100% | 100% | 94.53% | 100% | 100% | 0 |
| 72471 | RS Ibu dan Anak Ananda Lubuk Linggau | 10 | 2023 | 11-08-2023 | 98% | 91% | 94.71% | 100% | 92.88% | 0% | 97.06% | 100% | 90.98% | 36.36% | 80% | 100% | 0 |
| 72472 | RS Umum Daerah KH. Muhammad Thohir KRUI | 10 | 2023 | 11-10-2023 | 90% | 100% | 100% | % | 81.17% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72473 | RS Natar Medika | 10 | 2023 | 11-10-2023 | 90.38% | 100% | 100% | 100% | 86.67% | 0% | 74.5% | 100% | 83.83% | 100% | 100% | 100% | 0 |
| 72474 | RS Umum Daerah Tugu Jaya | 10 | 2023 | 11-09-2023 | 91% | 100% | 100% | 0% | 94% | 0% | 94.44% | 100% | 94% | 93.33% | 100% | 100% | 0 |
| 72475 | RS Tiara Sella | 10 | 2023 | 11-08-2023 | 51.28% | 92% | 93.42% | 50% | 100% | 0.56% | 100% | 100% | 89.6% | 100% | 100% | 100% | 0 |
| 72476 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 10 | 2023 | 11-08-2023 | 83.52% | 100% | 99.97% | 0% | 90.01% | 3.42% | 71.47% | 100% | 98.64% | 77.78% | 95.06% | 100% | 0 |
| 72477 | RS Umum Harapan Bunda | 10 | 2023 | 11-10-2023 | 80% | 100% | 98.46% | 100% | 80.46% | 100% | 80.54% | 100% | 90.15% | 82.61% | 98.28% | 100% | 0 |
| 72478 | RS Umum Kartini | 10 | 2023 | 11-09-2023 | 89.32% | 100% | 100% | 100% | 61.22% | 0% | 70.42% | 100% | 99.23% | 82% | 100% | 100% | 0 |
| 72479 | RS Ibu dan Anak Marissa Palembang | 10 | 2023 | 11-06-2023 | 92.53% | 100% | 96.2% | 100% | 92.95% | 0% | 91.4% | 100% | 93.75% | 100% | 93.42% | 100% | 0 |
| 72480 | RS Umum Daerah Kabupaten Empat Lawang | 10 | 2023 | 11-10-2023 | 85.32% | 89% | 93.75% | 100% | 95.31% | 8.2% | 97.98% | 100% | 100% | 75% | 91.25% | 87.5% | 0 |
| 72481 | RS Umum Daerah Tulang Bawang Barat | 10 | 2023 | 11-10-2023 | 91.23% | 88% | 100% | 0% | 89.22% | 0% | 89.04% | 100% | 91.5% | 89.04% | 100% | 0% | 0 |
| 72482 | RS Umum Pertamina Palembang | 10 | 2023 | 11-10-2023 | 98% | 97% | 100% | 100% | 95.39% | 97.87% | 86.75% | 99.19% | 98.9% | 90.91% | 100% | 100% | 0 |
| 72483 | RS Umum Daerah Lubai Ulu | 10 | 2023 | 11-09-2023 | 85% | 88% | 82.5% | 0% | 93.33% | 0% | 73.33% | 100% | 100% | 80% | 100% | 100% | 0 |
| 72484 | RS Ibu dan Anak Dwi Sari | 10 | 2023 | 11-11-2023 | 90.38% | 100% | 100% | 55% | 99.43% | 1.1% | 94.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72485 | RS Umum dr. AK. Gani Kota Palembang | 10 | 2023 | 11-06-2023 | 92.07% | 100% | 100% | 100% | 62.86% | 0% | 83.27% | 100% | 98.73% | 100% | 100% | 100% | 0 |
| 72486 | RS Ibu dan Anak Rika Amelia | 10 | 2023 | 11-02-2023 | 90% | 100% | 100% | 93.5% | 100% | 3% | 87% | 100% | 87% | 85% | 100% | 100% | 0 |
| 72487 | RS Ibu dan Anak Mutiara Putri | 10 | 2023 | 11-07-2023 | 97.3% | 98% | 100% | 88.24% | 91.16% | 0% | 89.68% | 100% | 92.5% | 88.17% | 100% | 0% | 0 |
| 72488 | RS Siloam Silampari | 10 | 2023 | 11-09-2023 | 94.09% | 94% | 100% | 0% | 70.07% | 1.85% | 80.74% | 100% | 100% | 100% | 100% | 85% | 0 |
| 72489 | RS Umum Daerah Petanang | 10 | 2023 | 01-01-1970 | 79.67% | 65% | 85.19% | % | 100% | % | 100% | 0% | 79.17% | 0% | 100% | 100% | 0 |
| 72490 | RS Umum HI. Muhammad Yusuf | 10 | 2023 | 11-09-2023 | 99% | 100% | 100% | 100% | 85.53% | 0% | 97.62% | 100% | 99.29% | 83.78% | 100% | 100% | 0 |
| 72491 | RS Umum Daerah Gandus Palembang | 10 | 2023 | 11-10-2023 | 84.38% | 100% | 100% | 0% | 100% | 0% | 63.64% | 100% | 79.36% | 100% | 100% | 100% | 0 |
| 72492 | RS Umum Daerah Dr H Abdul Moeloek | 10 | 2023 | 11-10-2023 | 90.73% | 94% | 92.05% | 50% | 10.25% | 4.7% | 73.9% | 100% | 99.85% | 93.33% | 95.02% | 100% | 0 |
| 72493 | RS Umum Daerah May Jen HM Ryacudu | 10 | 2023 | 11-09-2023 | 85.43% | 100% | 97.09% | 100% | 90.24% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72494 | RS Ibu dan Anak Tiara Fatrin Palembang | 10 | 2023 | 11-06-2023 | 93.17% | 100% | 93.57% | 100% | 96.54% | 0% | 88.7% | 100% | 93.61% | 94.01% | 100% | 100% | 0 |
| 72495 | RS Muhammadiyah Palembang | 10 | 2023 | 11-08-2023 | 99.69% | 100% | 100% | 16.67% | 90.79% | 0.84% | 64.83% | 100% | 100% | 95.24% | 100% | 95.24% | 0 |
| 72496 | RS Umum Gladish Medical Center | 10 | 2023 | 11-10-2023 | 99.5% | 100% | 100% | 100% | 100% | 0% | 94.51% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72497 | RS Griya Medika Dompet Dhuafa | 10 | 2023 | 11-10-2023 | 89% | 89% | 100% | 100% | 88.67% | 0% | 94.67% | 100% | 89.33% | 100% | 100% | 85.71% | 0 |
| 72498 | RS Umum Bukit Asam Medika | 10 | 2023 | 11-10-2023 | 98.29% | 81% | 98% | 60% | 95.25% | 0% | 93.91% | 100% | 84.05% | 100% | 97.01% | 100% | 0 |
| 72499 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 10 | 2023 | 11-06-2023 | 95.17% | 100% | 100% | 100% | 84.93% | 0.51% | 86.49% | 100% | 100% | 82.65% | 100% | 100% | 0 |
| 72500 | RS Umum Daerah Palembang Bari | 10 | 2023 | 11-07-2023 | 86.03% | 100% | 100% | 100% | 90.62% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.