Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72501 | RS Ibu dan Anak Mama | 10 | 2023 | 11-08-2023 | 90.75% | 83% | 100% | 100% | 90.41% | 0% | 79.07% | 0% | 98.89% | 100% | 100% | 0% | 0 |
| 72502 | RS Umum Daerah Pringsewu | 10 | 2023 | 11-10-2023 | 82.5% | 100% | 100% | 0% | 81.32% | 0% | 91.11% | 100% | 83.01% | 82.35% | 100% | 100% | 0 |
| 72503 | RS Umum Daerah Pesawaran | 10 | 2023 | 11-10-2023 | 87% | 92% | 78.33% | 0% | 68.72% | 100% | 95.15% | 100% | 0% | 100% | 0% | 100% | 0 |
| 72504 | RS Umum Handayani | 10 | 2023 | 11-07-2023 | 82.09% | 89% | 96.09% | 100% | 82.03% | 0% | 93.75% | 100% | 98.71% | 75.86% | 100% | 100% | 0 |
| 72505 | RS Umum Puri Husadatama | 10 | 2023 | - | 90% | 100% | 100% | 100% | 86.67% | 100% | 75% | 100% | 75% | 100% | 100% | 0% | 0 |
| 72506 | RS Ibu dan Anak Santa Anna | 10 | 2023 | 11-10-2023 | 85.71% | 97% | 100% | 33.33% | 98.88% | 0% | 64.01% | 100% | 75.38% | 77.56% | 100% | 100% | 0 |
| 72507 | RS Umum Myria Palembang | 10 | 2023 | 11-06-2023 | 99.65% | 100% | 100% | 100% | 51.35% | 1.61% | 85.32% | 100% | 98.44% | 82.6% | 100% | 100% | 0 |
| 72508 | RS Safira Pasa | 10 | 2023 | 11-09-2023 | 99.45% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 86.14% | 100% | 0% | 0% | 0 |
| 72509 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 10 | 2023 | 11-10-2023 | 92.12% | 93% | 100% | 0% | 98.81% | 0% | 100% | 100% | 95.62% | 100% | 100% | 100% | 0 |
| 72510 | RS Umum Ar-Rasyid Palembang | 10 | 2023 | 11-10-2023 | 93.75% | 93% | 100% | 100% | 64.46% | 0.42% | 84.97% | 100% | 85.86% | 90% | 100% | 100% | 0 |
| 72511 | RS Umum Daerah Ragab Begawe Caram | 10 | 2023 | 11-10-2023 | 96% | 96% | 100% | 100% | 8.21% | 0% | 76.55% | 100% | 92.84% | 74.71% | 100% | 100% | 0 |
| 72512 | RS Umum Az - Zahra | 10 | 2023 | 11-09-2023 | 100% | 100% | 100% | 75% | 76.23% | 0% | 52.37% | 100% | 92% | 75% | 100% | 100% | 0 |
| 72513 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 10 | 2023 | 11-08-2023 | 86.74% | 100% | 100% | % | 77.75% | % | 98.55% | 100% | 100% | 0% | 100% | 0% | 0 |
| 72514 | RS Umum Daerah Semende Darat Laut | 10 | 2023 | 11-07-2023 | 100% | 99% | 100% | 0% | 100% | 0% | 0% | 0% | 99.07% | 0% | 100% | 0% | 0 |
| 72515 | RS Ar-Royyan | 10 | 2023 | 11-08-2023 | 83.5% | 90% | 100% | 85% | 69% | 4.4% | 70% | 100% | 79.5% | 69% | 100% | 86.67% | 0 |
| 72516 | RS AR Bunda Kota Prabumulih | 10 | 2023 | 11-02-2023 | 86.05% | 87% | 96.81% | 100% | 99.37% | 0% | 97.3% | 100% | 83.32% | 70.97% | 97.92% | 100% | 0 |
| 72517 | RS Ibu dan Anak Harapan Bunda | 10 | 2023 | 11-08-2023 | 92.5% | 100% | 100% | 87.5% | 96% | 0% | 98.73% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72518 | RS Umum Pusat Dr. Rivai Abdullah | 10 | 2023 | 11-10-2023 | 98.93% | 100% | 100% | 100% | 43.08% | 0% | 95.39% | 100% | 100% | 0% | 100% | 100% | 0 |
| 72519 | RS Musi Medika Cendikia | 10 | 2023 | 11-10-2023 | 88.09% | 100% | 100% | 100% | 92.24% | 2.63% | 90.28% | 100% | 99.53% | 87.5% | 100% | 0% | 0 |
| 72520 | RS Ibu Anak Puti Bungsu | 10 | 2023 | 11-08-2023 | 96.06% | 98% | 100% | 100% | 96.72% | 0% | 81.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72521 | RS Umum Bunda Palembang | 10 | 2023 | 11-09-2023 | 81% | 70% | 96% | 62.5% | 88% | 3% | 90% | 100% | 93% | 95% | 98% | 100% | 0 |
| 72522 | RS Ibu dan Anak Mutiara Hati | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 100% | 93.28% | 0% | 94.29% | 100% | 100% | 57.14% | 100% | 80% | 0 |
| 72523 | RS Ibu dan Anak Bunda | 10 | 2023 | 11-10-2023 | 97.14% | 100% | 100% | 77.5% | 97.26% | 22.58% | 95.98% | 100% | 97.6% | 95.07% | 100% | 100% | 0 |
| 72524 | RS Pertamina Kota Prabumulih | 10 | 2023 | 11-07-2023 | 94.01% | 98% | 100% | 100% | 96% | 0% | 90.23% | 100% | 84.05% | 86.85% | 100% | 100% | 0 |
| 72525 | RS Islam Siti Khadijah | 10 | 2023 | 11-09-2023 | 89.04% | 100% | 100% | 0% | 98.4% | 0% | 98.59% | 100% | 100% | 94.57% | 100% | 100% | 0 |
| 72526 | RS Umum Daerah Kota Prabumulih | 10 | 2023 | 11-10-2023 | 96.94% | 96% | 94.68% | 85.71% | 81.47% | 2.99% | 82.96% | 98.58% | 98.68% | 81.36% | 90.76% | 87.5% | 0 |
| 72527 | RS Ibu dan Anak Puri Betik Hati | 10 | 2023 | 11-07-2023 | 96.66% | 99% | 99.9% | 100% | 79% | 0% | 91.43% | 100% | 99.65% | 100% | 100% | 100% | 0 |
| 72528 | RS Panti Secanti | 10 | 2023 | 11-10-2023 | 96% | 99% | 96.88% | 100% | 97.6% | 0% | 71.04% | 100% | 79.44% | 100% | 100% | 100% | 0 |
| 72529 | RS Artha Bunda | 10 | 2023 | 01-01-1970 | 95% | 100% | 95% | 2% | 95% | 90% | 94.5% | 100% | 100% | 95% | 95% | 100% | 0 |
| 72530 | RS Umum Fadhilah Kota Prabumulih | 10 | 2023 | 01-01-1970 | 99% | 98% | 100% | 100% | 100% | 6.98% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 72531 | RS Umum Surya Asih | 10 | 2023 | 11-07-2023 | 93% | 97% | 95% | 100% | 72.86% | 0% | 77.9% | 100% | 89.95% | 88.66% | 81.93% | 100% | 0 |
| 72532 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 10 | 2023 | 11-06-2023 | 85.71% | 96% | 100% | 0% | 74.34% | 0.65% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72533 | RS Umum Advent Bandar Lampung | 10 | 2023 | 11-10-2023 | 88.11% | 100% | 100% | 100% | 96.75% | 4.24% | 61.01% | 92.06% | 91.67% | 76.08% | 100% | 100% | 0 |
| 72534 | RS Umum Daerah Bayung Lincir | 10 | 2023 | 11-07-2023 | 61% | 96% | 99.95% | 100% | 64.63% | 0% | 97.94% | 100% | 98% | 93.18% | 97.33% | 100% | 0 |
| 72535 | RS Umum Haji Kamino | 10 | 2023 | 11-06-2023 | 91.8% | 100% | 100% | 100% | 95.73% | 0.86% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72536 | RS Umum Daerah Kepahiang | 10 | 2023 | 11-07-2023 | 85.16% | 87% | 100% | 83.33% | 81.09% | 2.17% | 99.56% | 100% | 99.04% | 82% | 100% | 87.5% | 0 |
| 72537 | RS Umum Aka Medika Sribhawono | 10 | 2023 | 11-10-2023 | 97.46% | 100% | 100% | 100% | 94.46% | 0% | 82.32% | 100% | 83.02% | 86.99% | 54.47% | 97.04% | 0 |
| 72538 | RS Umum Daerah Banyuasin | 10 | 2023 | 11-09-2023 | 90.33% | 83% | 97.56% | 100% | 88.2% | 0% | 100% | 100% | 92.42% | 33.33% | 100% | 100% | 0 |
| 72539 | RS Umum Daerah Bandar Negara Husada | 10 | 2023 | 11-10-2023 | 90% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 72540 | RS Umum Daerah Lebong | 10 | 2023 | 11-09-2023 | 91.72% | 99% | 100% | 100% | 78.74% | 0% | 95.5% | 100% | 96.74% | 88% | 100% | 85.71% | 0 |
| 72541 | RS Umum Bumi Waras | 10 | 2023 | 11-07-2023 | 82.5% | 96% | 100% | 80% | 19.23% | 0% | 85.25% | 100% | 98.33% | 75.32% | 89.83% | 100% | 0 |
| 72542 | RS Ibu dan Anak AL-Barra | 10 | 2023 | 11-09-2023 | 87% | 100% | 100% | 91.3% | 86.54% | 4.65% | 77.78% | 100% | 73.33% | 80% | 100% | 0% | 0 |
| 72543 | RS Umum Daerah Sukajadi | 10 | 2023 | 11-08-2023 | 100% | 100% | 95.74% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 72544 | RS Ibu dan Anak Mawar | 10 | 2023 | 11-10-2023 | 85% | 88% | 100% | 100% | 100% | 5% | 80.57% | 93.97% | 100% | 78.95% | 100% | 70.41% | 0 |
| 72545 | RS Medika Insani | 10 | 2023 | 11-08-2023 | 100% | 94% | 100% | 100% | 88.02% | 0.57% | 25% | 100% | 98% | 100% | 100% | 100% | 0 |
| 72546 | RS Umum Daerah Pratama Makarti Jaya | 10 | 2023 | 11-10-2023 | 60.94% | 42% | 91.05% | 0% | 41.14% | 0% | 42.11% | 100% | 94.27% | 66.67% | 88.89% | 0% | 0 |
| 72547 | RS Rafflesia Bengkulu | 10 | 2023 | 11-10-2023 | 77.56% | 85% | 98.69% | 100% | 97.75% | 1.06% | 58.96% | 100% | 91.19% | 82.35% | 100% | 100% | 0 |
| 72548 | RS Umum Daerah Mukomuko | 10 | 2023 | 11-09-2023 | 83% | 91% | 82.24% | 100% | 92.05% | 6.1% | 82.55% | 80.95% | 93.45% | 84.78% | 100% | 0% | 0 |
| 72549 | RS Bhayangkara M. Hasan Palembang | 10 | 2023 | 11-09-2023 | 95.71% | 91% | 96.88% | 100% | 87.33% | 0.51% | 98.35% | 88% | 99.91% | 90% | 99.48% | 0% | 0 |
| 72550 | RS Khusus Mata Permana Sari | 10 | 2023 | 11-04-2023 | 95.82% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.