Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72601 | RS Ibu Anak Hidayah Ibu | 10 | 2023 | 11-05-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 95.65% | 100% | 100% | 100% | 0 |
| 72602 | RS Umum Daerah Lagita | 10 | 2023 | 11-01-2023 | 88.24% | 88% | 85% | 93.75% | 91.35% | 0% | 100% | 100% | 85.71% | 70% | 100% | 100% | 0 |
| 72603 | RS Bunda Medika Jakabaring | 10 | 2023 | 11-09-2023 | 92.5% | 95% | 100% | 88.46% | 77.01% | 1.95% | 99.21% | 100% | 95.73% | 89.33% | 99.48% | 100% | 0 |
| 72604 | RS Umum Daerah Kaur | 10 | 2023 | 11-09-2023 | 97.8% | 93% | 94.39% | 100% | 90.95% | 0% | 91.3% | 94.05% | 94.06% | 92.31% | 91.67% | 100% | 0 |
| 72605 | RS Umum Permata Hati | 10 | 2023 | - | 84.78% | 95% | 96.89% | 2.86% | 64.18% | 1.94% | 100% | 100% | 100% | 98.96% | 89.27% | 100% | 0 |
| 72606 | RS Umum Daerah Menggala Tulang Bawang | 10 | 2023 | 11-10-2023 | 84% | 80% | 100% | 0% | 84.94% | 6.45% | 94.59% | 100% | 85.56% | 0% | 0% | 100% | 0 |
| 72607 | RS Jiwa Daerah Provinsi Lampung | 10 | 2023 | 11-10-2023 | 98.48% | 98% | 100% | 0% | 96.67% | 0% | 100% | 98% | 92.5% | 90.91% | 100% | 100% | 0 |
| 72608 | RS Bhayangkara Polda Lampung | 10 | 2023 | 01-07-2026 | 100% | 98% | 93.33% | 80% | 100% | 0% | 76% | 100% | 90% | 93.33% | 100% | 100% | 0 |
| 72609 | RS Umum Mitra Mulia Husada | 10 | 2023 | 11-10-2023 | 87.8% | 90% | 90.91% | 100% | 96.07% | 4% | 87.5% | 90% | 97.5% | 89% | 100% | 100% | 0 |
| 72610 | Charitas Hospital Arga Makmur | 10 | 2023 | 11-10-2023 | 78.46% | 81% | 100% | 0% | 98.33% | 0% | 100% | 100% | 87.07% | 0% | 100% | 100% | 0 |
| 72611 | RS Umum Mitra Husada | 10 | 2023 | 11-10-2023 | 63.34% | 99% | 95.36% | 85.19% | 83.61% | 15% | 92.63% | 91.67% | 86.83% | 89.29% | 89.42% | 100% | 0 |
| 72612 | RS Tk. IV Bengkulu | 10 | 2023 | 11-03-2023 | 100% | 100% | 100% | 100% | 96.95% | 0% | 100% | 100% | 99.07% | 86.46% | 100% | 100% | 0 |
| 72613 | RS Umum Daerah Martapura | 10 | 2023 | 11-07-2023 | 85.08% | 100% | 97.95% | 100% | 92.48% | 0% | 100% | 100% | 99.69% | 98.44% | 95.64% | 0% | 0 |
| 72614 | RS Ibu dan Anak Trinanda Palembang | 10 | 2023 | 11-10-2023 | 90.59% | 100% | 95.01% | 100% | 94.03% | 0% | 89.88% | 0% | 100% | 100% | 100% | 0% | 0 |
| 72615 | RS Umum Yukum Medical Centre | 10 | 2023 | 11-09-2023 | 98.37% | 99% | 96.4% | 100% | 52.99% | 0% | 56.94% | 100% | 95.56% | 83.87% | 96.98% | 76.47% | 0 |
| 72616 | RS Umum Daerah Muara Dua | 10 | 2023 | 11-08-2023 | 75.87% | 87% | 99.08% | 100% | 0% | 3.57% | 88.42% | 100% | 100% | 87.88% | 65.57% | 100% | 0 |
| 72617 | RS Umum Materna | 10 | 2023 | 11-06-2023 | 47% | 100% | 100% | 0% | 100% | 0% | 63.3% | 100% | 0% | 100% | 100% | 0% | 0 |
| 72618 | RS Umum Prima Inti Medika | 10 | 2023 | 11-05-2023 | 95.5% | 100% | 100% | 100% | 86% | 0% | 37.06% | 100% | 95.93% | 100% | 100% | 0% | 0 |
| 72619 | RS AL Dr. Komang Makes Belawan | 10 | 2023 | 11-09-2023 | 95.5% | 87% | 100% | 0% | 89.36% | 0% | 100% | 100% | 99.6% | 100% | 98.46% | 100% | 0 |
| 72620 | RS Umum Full Bethesda | 10 | 2023 | 11-07-2023 | 90.5% | 93% | 100% | 100% | 88% | 0% | 100% | 100% | 100% | 88.33% | 100% | 88.89% | 0 |
| 72621 | RS Sri Pamela Sei Dadap | 10 | 2023 | 11-08-2023 | 86.42% | 94% | 100% | 100% | 86.36% | 3.23% | 89.95% | 100% | 93.52% | 87.83% | 100% | 95.77% | 0 |
| 72622 | RSAU Dr. Abdul Malik | 10 | 2023 | 11-10-2023 | 50% | 90% | 100% | 0% | 100% | 0% | 100% | 100% | 98.74% | 91.67% | 100% | 50% | 0 |
| 72623 | RS Umum Islam Malahayati | 10 | 2023 | 11-09-2023 | 91.12% | 72% | 100% | 89.66% | 100% | 0% | 67.33% | 97.5% | 86.29% | 83.16% | 99.78% | 100% | 0 |
| 72624 | RS Umum Daerah Tarutung | 10 | 2023 | 11-10-2023 | 95.5% | 100% | 100% | 50% | 55.08% | 12.5% | 100% | 100% | 96.52% | 100% | 100% | 100% | 0 |
| 72625 | RS Jiwa Prof. Dr. Muhammad Ildrem | 10 | 2023 | 11-09-2023 | 86.69% | 90% | 98.21% | % | 96.08% | % | 98.21% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72626 | RS Umum Patar Asih | 10 | 2023 | 11-09-2023 | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72627 | RS Khusus Bedah Accuplast | 10 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 72628 | RS Umum Sundari | 10 | 2023 | 10-11-2023 | 80% | 100% | 100% | 100% | 90% | 0% | 90% | 100% | 100% | 80% | 100% | 100% | 0 |
| 72629 | RS Umum Avicenna | 10 | 2023 | 11-03-2023 | 84.36% | 91% | 100% | 100% | 18% | 12% | 85% | 100% | 95.34% | 90.91% | 82.19% | 100% | 0 |
| 72630 | RS Umum Vina Estetica | 10 | 2023 | 11-10-2023 | 47.9% | 70% | 80% | 100% | 90% | 0% | 80% | 100% | 98.51% | 100% | 90% | 0% | 0 |
| 72631 | RS Umum Daerah H. Abdul Manan Simatupang | 10 | 2023 | 11-09-2023 | 96.33% | 93% | 100% | 100% | 100% | 80% | 97% | 100% | 100% | 89% | 100% | 98% | 0 |
| 72632 | RS Umum Karya Bakti Ujung Bandar | 10 | 2023 | 11-09-2023 | 100% | 100% | 99.14% | 100% | 95.8% | 0.63% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72633 | RS Umum Mitra Sejati | 10 | 2023 | 11-09-2023 | 86.77% | 80% | 97.84% | 81.43% | 96.78% | 5.32% | 71.91% | 94.55% | 100% | 70.45% | 91.67% | 66.67% | 0 |
| 72634 | RS Umum Daerah Dr. Hadrianus Sinaga | 10 | 2023 | 11-08-2023 | 89.87% | 90% | 100% | % | 49.25% | % | 100% | 100% | 92.74% | 100% | 100% | 100% | 0 |
| 72635 | RS Khusus Mata Medan Baru Medical Centre | 10 | 2023 | - | 90% | 90% | 100% | 0% | 95% | 0% | 100% | 100% | 100% | 98% | 0% | 90% | 0 |
| 72636 | RS Umum Setio Husodo | 10 | 2023 | 01-01-1970 | 88% | 100% | 100% | 100% | 96.09% | 0.87% | 97.32% | 100% | 92.14% | 84% | 100% | 100% | 0 |
| 72637 | RS Umum Mitra Medika Premiere | 10 | 2023 | 11-07-2023 | 100% | 100% | 90.96% | 0% | 72% | 18.46% | 85.25% | 100% | 99.98% | 76.19% | 100% | 100% | 0 |
| 72638 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 10 | 2023 | 11-10-2023 | 87.67% | 70% | 100% | 92.86% | 42.08% | 3.57% | 100% | 90.62% | 85.19% | 77.78% | 100% | 88.24% | 0 |
| 72639 | RS Umum Daerah H. Bachtiar Djafar | 10 | 2023 | 11-07-2023 | 83.5% | 85% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 72640 | RS Umum Daerah Sibuhuan | 10 | 2023 | 11-09-2023 | 84.77% | 87% | 100% | 51.72% | 76.36% | 15.38% | 100% | 100% | 95.76% | 86.21% | 100% | 100% | 0 |
| 72641 | RS Umum Daerah Dr. Pirngadi | 10 | 2023 | 11-06-2023 | 91.43% | 96% | 98.31% | 0% | 88.83% | 100% | 97.66% | 100% | 85.86% | 100% | 100% | 100% | 0 |
| 72642 | RS Umum Keliat | 10 | 2023 | 11-09-2023 | 92% | 93% | 97.56% | 96.15% | 97.23% | 12.5% | 97.39% | 98.4% | 100% | 100% | 100% | 92.86% | 0 |
| 72643 | RS Tk. II Putri Hijau Medan | 10 | 2023 | 11-02-2023 | 100% | 100% | 100% | 100% | 94.23% | 2.67% | 96.58% | 100% | 99.41% | 95% | 97.5% | 95% | 0 |
| 72644 | RS Umum Bunda Mulia | 10 | 2023 | 11-03-2023 | 88.8% | 100% | 100% | 52.63% | 81.33% | 2.38% | 86.55% | 100% | 87.66% | 87.72% | 100% | 85.71% | 0 |
| 72645 | RS Umum Daerah Tamiang | 10 | 2023 | 11-10-2023 | 80% | 75% | 100% | 100% | 55.19% | 0% | 76.77% | 56.82% | 100% | 98.72% | 88.69% | 100% | 0 |
| 72646 | RS Umum Telaga Bunda | 10 | 2023 | 11-08-2023 | 89% | 100% | 98.64% | 100% | 96.34% | 2.59% | 88.94% | 100% | 100% | 92.13% | 98.45% | 100% | 0 |
| 72647 | RS Cut Nyak Dhien Langsa | 10 | 2023 | 11-09-2023 | 82% | 76% | 96.92% | 66.67% | 74.17% | 2.86% | 98.44% | 100% | 98.44% | 0% | 100% | 100% | 0 |
| 72648 | RS Umum Delima Medan | 10 | 2023 | 11-09-2023 | 80.61% | 89% | 95.15% | 100% | 85.13% | 98.2% | 82.76% | 95.41% | 85.34% | 100% | 94.83% | 100% | 0 |
| 72649 | RS Umum Santa Elisabeth Medan | 10 | 2023 | 11-10-2023 | 88.66% | 98% | 100% | 100% | 36.34% | 30.69% | 81.87% | 100% | 96.77% | 97.46% | 99.98% | 0% | 0 |
| 72650 | RS Umum Daerah Teungku Peukan | 10 | 2023 | 11-09-2023 | 66.75% | 89% | 90.49% | 76.92% | 70.76% | 2.85% | 94.5% | 95.65% | 100% | 100% | 76.81% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.