Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72701 | RS Umum Daerah Drs. H. Amri Tambunan | 10 | 2023 | 11-09-2023 | 91.47% | 100% | 100% | 0% | 97.34% | 3.14% | 79.42% | 71.13% | 95.11% | 80% | 100% | 100% | 0 |
| 72702 | RS Umum Daerah Nias Selatan | 10 | 2023 | 11-09-2023 | 33% | 89% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 72703 | RS Umum Daerah Salak | 10 | 2023 | 11-10-2023 | 91% | 100% | 93.17% | 17.39% | 100% | 3.03% | 98.05% | 100% | 91.54% | 96.67% | 80% | 100% | 0 |
| 72704 | RS Umum Trianda | 10 | 2023 | 11-10-2023 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72705 | RS Umum Melati | 10 | 2023 | 11-07-2023 | 91.26% | 91% | 100% | 0% | 95.76% | 0% | 87.02% | 100% | 96.17% | 90.97% | 100% | 100% | 0 |
| 72706 | RS Ibu dan Anak Mina Husada | 10 | 2023 | 11-09-2023 | 92.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72707 | RS Umum Daerah Meuraxa | 10 | 2023 | - | 81% | 98% | 100% | 100% | 97.44% | 0% | 97.35% | 92.67% | 82.31% | 0% | 100% | 100% | 0 |
| 72708 | RS Umum Balimbingan PTP 4 | 10 | 2023 | 11-01-2023 | 98% | 96% | 95% | 100% | 89% | 0% | 88% | 100% | 86% | 93% | 100% | 100% | 0 |
| 72709 | RS Umum Pabatu | 10 | 2023 | 11-07-2023 | 94% | 94% | 77.78% | 100% | 78.5% | 0% | 100% | 94.43% | 94.43% | 83.33% | 100% | 100% | 0 |
| 72710 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 10 | 2023 | 11-09-2023 | 81.09% | 91% | 100% | 0% | 61.99% | 3.7% | 49.77% | 83.21% | 93.89% | 27.27% | 100% | 100% | 0 |
| 72711 | RS Umum Amanda | 10 | 2023 | 11-09-2023 | 97.5% | 95% | 100% | 100% | 93% | 40% | 83.33% | 100% | 88% | 88% | 100% | 80% | 0 |
| 72712 | RS Umum Harapan Bunda Banda Aceh | 10 | 2023 | 11-09-2023 | 82.65% | 96% | 75.95% | 100% | 77.87% | 4.55% | 54.61% | 85.51% | 89.25% | 76.81% | 94.68% | 100% | 0 |
| 72713 | RS Grandmed | 10 | 2023 | 11-08-2023 | 99.5% | 98% | 97.69% | 84.62% | 92.11% | 3.16% | 95.63% | 93.72% | 100% | 84.42% | 96.11% | 83.33% | 0 |
| 72714 | RS Umum Mitra Medika | 10 | 2023 | 11-07-2023 | 99.21% | 100% | 100% | 100% | 98.93% | 0% | 94.05% | 100% | 97.11% | 97.67% | 100% | 100% | 0 |
| 72715 | RS Sapta Medika | 10 | 2023 | 11-06-2023 | 57.5% | 80% | 98.7% | 95.59% | 75% | 5.56% | 79.49% | 100% | 84.33% | 89.6% | 92.98% | 100% | 0 |
| 72716 | RS Umum Efarina Etaham | 10 | 2023 | 11-08-2023 | 87.5% | 96% | 80.85% | 75% | 91.84% | 1.33% | 8.46% | 100% | 99.6% | 83.33% | 93.1% | 100% | 0 |
| 72717 | RS Umum Permata Madina Sibuhuan | 10 | 2023 | 11-06-2023 | 90% | 90% | 80% | 100% | 76.92% | 13.92% | 69.5% | 100% | 100% | 74.36% | 68.42% | 100% | 0 |
| 72718 | RS Umum Permata Madina Panyabungan | 10 | 2023 | 11-03-2023 | 89.81% | 92% | 99.38% | 96.15% | 73.35% | 1.67% | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72719 | RS Umum Sawit Indah Perbaungan | 10 | 2023 | 11-10-2023 | 93.5% | 90% | 86.21% | 87.5% | 93.48% | 20% | 91.43% | 96.39% | 71.11% | 91.67% | 92.73% | 83.33% | 0 |
| 72720 | RS Umum Dr. Gerhard L. Tobing | 10 | 2023 | 11-10-2023 | 19% | 4% | 3.5% | 0% | 0% | 0% | 0.5% | 0% | 1.5% | 0% | 0% | 1% | 0 |
| 72721 | RS Umum Kasih Insani | 10 | 2023 | 11-07-2023 | 97.5% | 86% | 100% | 0% | 100% | 0% | 100% | 66.67% | 100% | 0% | 0% | 0% | 0 |
| 72722 | RS Umum Daerah Langsa | 10 | 2023 | 11-09-2023 | 83.83% | 94% | 99.14% | 100% | 88.16% | 1.84% | 94% | 100% | 85.6% | 100% | 99.84% | 100% | 0 |
| 72723 | RS Jiwa Bina Karsa Tuntungan | 10 | 2023 | 11-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 92.11% | 100% | 100% | 0 |
| 72724 | RS Umum Daerah Sabang | 10 | 2023 | - | 80% | 92% | 93.75% | 100% | 88.83% | 0% | 88.82% | 100% | 90.34% | 82.35% | 98% | 0% | 0 |
| 72725 | RS Umum Pancur Batu | 10 | 2023 | 11-10-2023 | 85.08% | 85% | 90% | 0% | 78.98% | 0% | 80% | 15% | 99.4% | 80% | 90.48% | 100% | 0 |
| 72726 | RS Ibu dan Anak Maharani | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 100% | 97.22% | 100% | 100% | 100% | 100% | 97.09% | 100% | 100% | 0 |
| 72727 | RS Ibu dan Anak Pramaliesa | 10 | 2023 | 11-07-2023 | 50% | 63% | 100% | 100% | 95% | 100% | 84% | 100% | 100% | 88% | 100% | 88% | 0 |
| 72728 | RS Umum Pertamedika Ummi Rosnati | 10 | 2023 | 11-10-2023 | 98.33% | 100% | 100% | 100% | 85.9% | 0.52% | 73.58% | 100% | 89.58% | 80.56% | 100% | 100% | 0 |
| 72729 | RS Umum Mahkota Bidadari | 10 | 2023 | 11-08-2023 | 96.67% | 100% | 98.78% | 100% | 96.67% | 0% | 98.5% | 100% | 90.35% | 93.33% | 99.78% | 100% | 0 |
| 72730 | RS Umum Daerah Tanjung Pura | 10 | 2023 | 11-09-2023 | 89% | 90% | 100% | 7.14% | 100% | 9.09% | 100% | 93.33% | 97.4% | 9.09% | 100% | 100% | 0 |
| 72731 | RS Umum PTP II Tg Selamat | 10 | 2023 | 11-10-2023 | 95% | 93% | 100% | 0% | 93.33% | 0% | 96.67% | 100% | 100% | 100% | 100% | 93.33% | 0 |
| 72732 | RS Umum Daerah dr. M. Thomsen Nias | 10 | 2023 | 11-07-2023 | 84.66% | 91% | 100% | 100% | 59.3% | 100% | 98.26% | 100% | 99.97% | 83.54% | 100% | 100% | 0 |
| 72733 | RS Umum Pertamina Pangkalan Brandan | 10 | 2023 | 11-06-2023 | 100% | 100% | 100% | 100% | 40.89% | 0% | 63.64% | 95.19% | 97.79% | 94.29% | 100% | 0% | 0 |
| 72734 | RS Umum Sembiring Deli Tua | 10 | 2023 | 11-07-2023 | 98.8% | 100% | 92.98% | 0% | 73.17% | 11.11% | 74.84% | 100% | 99.94% | 72.2% | 100% | 96% | 0 |
| 72735 | RS Pendidikan Universitas Syiah Kuala | 10 | 2023 | 11-09-2023 | 97.75% | 89% | 100% | 0% | 60.76% | 0% | 87.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72736 | RS Umum Delia | 10 | 2023 | 11-10-2023 | 82.5% | 80% | 100% | 0% | 80.77% | 0% | 84.62% | 100% | 100% | 60% | 100% | 100% | 0 |
| 72737 | RS Umum Wampu Norita | 10 | 2023 | 11-10-2023 | 92.5% | 100% | 100% | 100% | 85.42% | 0% | 33.33% | 100% | 94.5% | 100% | 100% | 0% | 0 |
| 72738 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 10 | 2023 | 11-09-2023 | 79% | 97% | 94.55% | 100% | 79.17% | 4.21% | 77.5% | 0% | 86.61% | 100% | 90% | 100% | 0 |
| 72739 | RS Umum Putri Bidadari | 10 | 2023 | 11-04-2023 | 97.1% | 100% | 100% | 35.49% | 78.53% | 1.95% | 92.88% | 100% | 97.91% | 81.82% | 97.61% | 100% | 0 |
| 72740 | RS Umum Daerah Bangun Purba | 10 | 2023 | 11-09-2023 | 89% | 85% | 89% | % | 89.58% | % | 92% | 82.76% | 89% | 80% | 85% | 89.09% | 0 |
| 72741 | RS Umum Daerah Tuan Rondahaim | 10 | 2023 | 11-09-2023 | 84.67% | 84% | 84.4% | % | 77.32% | % | 98.52% | 100% | 88.61% | 80% | 83.33% | 100% | 0 |
| 72742 | RS Umum Horas Insani | 10 | 2023 | 11-10-2023 | 86.34% | 100% | 97.67% | 0% | 44.8% | 5.26% | 90.08% | 100% | 92.39% | 83.33% | 100% | 100% | 0 |
| 72743 | RS Umum Daerah Panyabungan | 10 | 2023 | 11-07-2023 | 99.97% | 100% | 97.91% | 100% | 80.04% | 2.36% | 92.76% | 100% | 89.86% | 84.75% | 100% | 0% | 0 |
| 72744 | RS Ibu dan Anak Azalia | 10 | 2023 | 11-06-2023 | 100% | 97% | 93.33% | 100% | 94.44% | 100% | 96.43% | 87.5% | 100% | 100% | 100% | 100% | 0 |
| 72745 | RS Umum Tiara Kasih Sejati | 10 | 2023 | 11-09-2023 | 80% | 82% | 100% | 87.5% | 87.5% | 0% | 85% | 78.26% | 100% | 66.67% | 86.67% | 0% | 0 |
| 72746 | RS Umum Daerah Perdagangan | 10 | 2023 | 11-08-2023 | 99.31% | 100% | 100% | 100% | 21.78% | 0% | 94.02% | 100% | 95.94% | 91.67% | 10.26% | 100% | 0 |
| 72747 | RS Mata Siantar | 10 | 2023 | 11-06-2023 | 0% | 98% | 100% | 88% | 100% | 67% | 0% | 100% | 100% | 100% | 85% | 0% | 0 |
| 72748 | RS Umum Mitra Sehat | 10 | 2023 | 11-10-2023 | 90% | 100% | 100% | 100% | 100% | 0% | 65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72749 | RS Rasyida Siantar | 10 | 2023 | 11-10-2023 | 90% | 100% | 100% | 0% | 93.75% | 0% | 90.91% | 100% | 100% | 90.91% | 96.77% | 90% | 0 |
| 72750 | RS Jiwa Aceh | 10 | 2023 | 11-10-2023 | 95.15% | 100% | 100% | % | 93.75% | % | 100% | 0% | 100% | 73.33% | 57.14% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.