Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 72801 | RS Umum Siloam Dhirga Surya | 10 | 2023 | 11-10-2023 | 96.08% | 88% | 100% | 100% | 71.09% | 8.95% | 87.93% | 99.16% | 99.78% | 22.73% | 97.73% | 99.31% | 0 |
| 72802 | OG Hospital | 10 | 2023 | 11-07-2023 | 98.23% | 97% | 100% | 81.82% | 0% | 100% | 80% | 100% | 85% | 80% | 100% | 100% | 0 |
| 72803 | RS Umum Latersia | 10 | 2023 | 01-01-1970 | 94.5% | 91% | 95% | 88% | 90% | 4% | 90% | 96% | 80% | 86% | 100% | 90% | 0 |
| 72804 | RS Umum Bina Kasih | 10 | 2023 | 11-09-2023 | 74.55% | 82% | 97.14% | 100% | 95.26% | 99.08% | 79.5% | 100% | 100% | 0% | 1.61% | 100% | 0 |
| 72805 | RS Umum Daerah Simeulue | 10 | 2023 | 12-12-2023 | 80% | 91% | 98.87% | 66.67% | 99.62% | 8.06% | 91.67% | 100% | 93.23% | 86.67% | 100% | 100% | 0 |
| 72806 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 10 | 2023 | 11-08-2023 | 90% | 96% | 100% | 0% | 85% | 100% | 85% | 0% | 100% | 83.33% | 100% | 100% | 0 |
| 72807 | RS Ibu dan Anak Keluarga Desa | 10 | 2023 | - | 97.7% | 95% | 100% | 100% | 95.09% | 100% | 91.62% | 100% | 99.62% | 100% | 96.85% | 100% | 0 |
| 72808 | RS Umum AL Fuadi | 10 | 2023 | 11-09-2023 | 98.09% | 100% | 94.83% | 100% | 98.94% | 0% | 96.35% | 100% | 96.93% | 94.44% | 98.82% | 100% | 0 |
| 72809 | RS Umum Daerah TGK Chik Ditiro Sigli | 10 | 2023 | 01-01-1970 | 83.47% | 86% | 86.21% | 92.86% | 33.94% | 2.6% | 100% | 80% | 85.1% | 90.91% | 88.92% | 81.82% | 0 |
| 72810 | RS Khusus Mata Provinsi Sumatera Utara | 10 | 2023 | 11-08-2023 | 88.5% | 94% | 88% | % | 87.1% | 100% | 0% | 100% | 69.55% | 88.89% | 0% | 100% | 0 |
| 72811 | RS Umum Pertamina Rantau | 10 | 2023 | 11-08-2023 | 100% | 100% | 100% | 100% | 89.27% | 0% | 96.84% | 100% | 90.97% | 100% | 100% | 80% | 0 |
| 72812 | RS Umum Ratu Mas | 10 | 2023 | 11-03-2023 | 98.94% | 95% | 98.5% | 96.51% | 100% | 80% | 100% | 99.5% | 100% | 100% | 96% | 98.67% | 0 |
| 72813 | RS Khusus Bedah Setia Budi | 10 | 2023 | 11-08-2023 | 80% | 100% | 100% | 86% | 86.5% | 2% | 92% | 100% | 100% | 88% | 100% | 100% | 0 |
| 72814 | RS Umum Artha Medica | 10 | 2023 | 11-09-2023 | 82.23% | 83% | 100% | 83.59% | 81.09% | 4.08% | 82.1% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 72815 | RS Umum Daerah Padang Sidempuan | 10 | 2023 | 11-10-2023 | 60% | 73% | 77.54% | 0% | 78.62% | 0% | 80.42% | 0% | 99.7% | 81.97% | 86.36% | 100% | 0 |
| 72816 | RS Khusus Paru Sumatera Utara | 10 | 2023 | 11-10-2024 | 75.49% | 84% | 91.41% | 0% | 91.41% | 0% | 100% | 100% | 99.11% | 100% | 100% | 50% | 0 |
| 72817 | RS Umum Daerah dr. Zubir Mahmud | 10 | 2023 | 11-10-2023 | 90% | 100% | 93.03% | 100% | 92.37% | 2.98% | 93.89% | 100% | 100% | 0% | 97.26% | 0% | 0 |
| 72818 | RS Umum Daerah Cut Nyak Dhien | 10 | 2023 | 11-10-2023 | 85.5% | 98% | 93.6% | 100% | 86.83% | 4.67% | 97.39% | 100% | 99.97% | 93.85% | 99.38% | 100% | 0 |
| 72819 | RS Ibu dan Anak Stella Maris | 10 | 2023 | 11-08-2023 | 91.09% | 75% | 100% | 100% | 100% | 1.55% | 98.43% | 100% | 99.92% | 93.68% | 100% | 0% | 0 |
| 72820 | RS Umum Mitra Medika Amplas | 10 | 2023 | 11-07-2023 | 93.4% | 100% | 100% | 80.95% | 56.06% | 0% | 83.28% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 72821 | RS Umum Universitas Sumatera Utara | 10 | 2023 | 11-10-2023 | 62.53% | 84% | 99.83% | 0% | 87.23% | 0.62% | 0% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 72822 | RS Umum Daerah Tebet | 10 | 2023 | 07-09-2024 | 97.59% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.12% | 0% | 100% | 100% | 0 |
| 72823 | RS Umum Daerah Jagakarsa | 10 | 2023 | 11-08-2023 | 79.29% | 80% | 100% | 100% | 89.84% | 0% | 100% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 72824 | RS Umum Restu Kasih | 10 | 2023 | 11-07-2023 | 98.78% | 99% | 100% | 86.36% | 74.23% | 12.08% | 81.84% | 100% | 98.84% | 85.71% | 100% | 100% | 0 |
| 72825 | RS Umum Daerah DR. Eko Maulana Ali | 10 | 2023 | 11-07-2023 | 98.44% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 40% | 98.5% | 100% | 0 |
| 72826 | RS Umum Camatha Sahidya | 10 | 2023 | - | 93% | 96% | 100% | 90% | 89.22% | 1.22% | 85.19% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 72827 | RS Ibu dan Anak Frisdhy Angel | 10 | 2023 | 11-10-2023 | 78.5% | 100% | 100% | 100% | 72.09% | 0% | 80.12% | 100% | 97.87% | 0% | 100% | 0% | 0 |
| 72828 | RS Bakti Timah Pangkalpinang | 10 | 2023 | 11-07-2023 | 94.23% | 95% | 99.98% | 100% | 82.79% | 0% | 91.38% | 100% | 83.85% | 100% | 100% | 100% | 0 |
| 72829 | RS Umum Daerah Pesanggrahan | 10 | 2023 | 11-07-2023 | 98.26% | 100% | 100% | 100% | 80.1% | 0% | 100% | 100% | 81.66% | 100% | 100% | 100% | 0 |
| 72830 | RS Primaya Bhakti Wara | 10 | 2023 | 11-10-2023 | 90.36% | 95% | 98% | 75% | 100% | 1% | 99.62% | 99.25% | 100% | 74.29% | 82.88% | 100% | 0 |
| 72831 | RS Islam Jakarta Pondok Kopi | 10 | 2023 | 11-09-2023 | 87.5% | 93% | 100% | 100% | 82.5% | 4.21% | 69.1% | 100% | 64.84% | 93.98% | 93.55% | 100% | 0 |
| 72832 | RS Umum Soedarsono Darmosoewito | 10 | 2023 | - | 98.5% | 100% | 100% | 75% | 85% | 0% | 77.96% | 100% | 92.59% | 100% | 100% | 100% | 0 |
| 72833 | RS Umum Adhyaksa | 10 | 2023 | - | 85% | 100% | 100% | 50% | 83.9% | 0% | 81.7% | 100% | 95.87% | 100% | 100% | 100% | 0 |
| 72834 | RS Khusus Bedah Columbia Asia Pulomas | 10 | 2023 | 11-08-2023 | 99.89% | 100% | 100% | 100% | 78.14% | 6.14% | 64.78% | 100% | 81.1% | 75% | 97.74% | 100% | 0 |
| 72835 | RS Umum Universitas Kristen Indonesia | 10 | 2023 | 11-10-2023 | 85.78% | 100% | 100% | 100% | 99.88% | 6.25% | 90.27% | 100% | 98.81% | 75% | 100% | 0% | 0 |
| 72836 | RS Umum Daerah dr. H. Marsidi Judono | 10 | 2023 | 01-10-2024 | 86% | 93% | 100% | 0% | 0% | 0% | 98% | 0% | 0% | 80% | 100% | 0% | 0 |
| 72837 | RS Ibu dan Anak Alvernia Agusta | 10 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 100% | 0 |
| 72838 | RS Umum Daerah Tanjung Batu Kundur | 10 | 2023 | 11-03-2023 | 71% | 63% | 75% | % | 100% | % | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 72839 | RS Ibu dan Anak Kemang Medical Care | 10 | 2023 | 11-08-2023 | 60.36% | 97% | 100% | 0% | 88.82% | 19.44% | 80.31% | 100% | 99.76% | 83.33% | 78.63% | 100% | 0 |
| 72840 | RS Umum Hermina Jatinegara | 10 | 2023 | 11-10-2023 | 97.16% | 99% | 100% | 100% | 70.83% | 0% | 90.3% | 100% | 98.69% | 98.03% | 100% | 100% | 0 |
| 72841 | RS Umum Dr. EUIS | 10 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 72842 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 10 | 2023 | 11-09-2023 | 100% | 98% | 100% | 0% | 77% | 0% | 65% | 100% | 98.22% | 100% | 100% | 0% | 0 |
| 72843 | Rumkital dr. Midiyato Suratani | 10 | 2023 | 11-03-2023 | 96% | 100% | 95.24% | 100% | 90.08% | 1.32% | 100% | 100% | 96.62% | 83.33% | 0% | 91.67% | 0 |
| 72844 | RS Umum Olahraga Nasional | 10 | 2023 | 11-10-2023 | 95.73% | 95% | 100% | % | 99.33% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 72845 | RS Yadika Kebayoran Lama | 10 | 2023 | - | 92.5% | 100% | 100% | 0% | 94.29% | 0% | 93.21% | 100% | 92.5% | 93.33% | 100% | 100% | 0 |
| 72846 | RS Umum Premier Jatinegara | 10 | 2023 | 11-09-2023 | 92.3% | 100% | 98.67% | 0% | 51.8% | 11.27% | 55.13% | 99.59% | 84.56% | 90.91% | 97.2% | 100% | 0 |
| 72847 | RS Ibu dan Anak AL-Fauzan | 10 | 2023 | 01-01-1970 | 95% | 80% | 80% | 100% | 66.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 72848 | RS Umum Daerah Kota Tanjung Pinang | 10 | 2023 | 11-10-2023 | 88.89% | 89% | 100% | 100% | 85.32% | 4.06% | 88.66% | 100% | 98.98% | 100% | 100% | 100% | 0 |
| 72849 | RS Umum Bhayangkara Lemdiklat Polri | 10 | 2023 | 11-09-2023 | 98.22% | 98% | 100% | 0% | 97.27% | 0% | 80.3% | 100% | 97.79% | 85.19% | 100% | 100% | 0 |
| 72850 | RS Umum Daerah Kramat Jati | 10 | 2023 | 11-06-2023 | 97.52% | 100% | 100% | 100% | 100% | 0% | 95.12% | 100% | 94.16% | 94% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.