Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 75201 | RS Umum Dr. Suyoto Pusrehab Kemhan | 8 | 2024 | 80.06% | 90% | 100% | 0% | 60.49% | 13.52% | 76.68% | 90.45% | 89% | 86.96% | 100% | 100% | 0 |
| 75202 | RS Ibu dan Anak JWCC Asih | 8 | 2024 | 89.62% | 100% | 100% | 100% | 90.03% | 2.38% | 87.07% | 91.67% | 0% | 90.91% | 100% | 100% | 0 |
| 75203 | RS Ketergantungan Obat | 8 | 2024 | 91.53% | 100% | 100% | % | 84.51% | 0% | 80.54% | 100% | 98.91% | 70.91% | 100% | 100% | 0 |
| 75204 | RS Umum Setia Mitra | 8 | 2024 | 96.22% | 100% | 100% | 100% | 88.12% | 0% | 83.62% | 100% | 91.44% | 90% | 100% | 100% | 0 |
| 75205 | RS Umum Tebet | 8 | 2024 | 86% | 100% | 100% | 0% | 83.37% | 5.05% | 86.88% | 97.4% | 86.17% | 82.94% | 100% | 100% | 0 |
| 75206 | RS Umum Pondok Indah | 8 | 2024 | 99.03% | 100% | 100% | 0% | 80.66% | 4.05% | 80.96% | 100% | 0% | 95.83% | 100% | 92.54% | 0 |
| 75207 | RS Bedah Siloam Asri | 8 | 2024 | 91.81% | 99% | 100% | 0% | 56.25% | 2.75% | 61.9% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 75208 | RS Umum MMC | 8 | 2024 | 91% | 100% | 100% | 0% | 99.54% | 5.83% | 66.42% | 60.09% | 99.97% | 0% | 100% | 100% | 0 |
| 75209 | RS Umum Prikasih | 8 | 2024 | 87.9% | 99% | 100% | 0% | 49.98% | 15.32% | 71.96% | 99.41% | 97.94% | 100% | 99.35% | 100% | 0 |
| 75210 | RS Umum Harapan Bunda Batam | 8 | 2024 | 95.56% | 100% | 100% | 100% | 81.99% | 100% | 62.86% | 98.01% | 79.1% | 80% | 100% | 100% | 0 |
| 75211 | RS Orthopedi Siaga Raya | 8 | 2024 | 90.64% | 96% | 100% | % | 95.77% | 4.26% | 73.2% | 100% | 97.78% | 87.5% | 100% | 100% | 0 |
| 75212 | RS Umum Medistra | 8 | 2024 | 91.75% | 100% | 100% | 0% | 87.93% | 15.25% | 50.89% | 99.1% | 89.46% | 100% | 100% | 100% | 0 |
| 75213 | RS Umum Tria Dipa | 8 | 2024 | 98.01% | 97% | 98.62% | 100% | 78.7% | 0% | 55.98% | 100% | 100% | 25% | 100% | 100% | 0 |
| 75214 | RS Gigi dan Mulut Univ. Prof. Moestopo | 8 | 2024 | 93% | 97% | 100% | 0% | 97.32% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 75215 | RS Umum Zahirah | 8 | 2024 | 100% | 100% | 99.47% | 100% | 100% | 2.6% | 55.56% | 100% | 93.45% | 82.14% | 100% | 100% | 0 |
| 75216 | RS Umum Kartini | 8 | 2024 | 90.5% | 100% | 99.4% | 96.15% | 89.81% | 0% | 88.57% | 100% | 92.68% | 85.29% | 100% | 87.5% | 0 |
| 75217 | RS Khusus Ibu dan Anak Brawijaya | 8 | 2024 | 90.43% | 98% | 100% | 0% | 97.85% | 0% | 58.16% | 100% | 99.89% | 82% | 100% | 100% | 0 |
| 75218 | RS Umum Jakarta Medical Center (JMC) | 8 | 2024 | 95% | 95% | 100% | 16.13% | 97.66% | 1.59% | 93.75% | 95% | 98.44% | 78.12% | 82.03% | 100% | 0 |
| 75219 | RS Umum Aulia | 8 | 2024 | 82.5% | 90% | 92.5% | 100% | 85.83% | 3.4% | 85% | 100% | 92% | 82.5% | 97.5% | 100% | 0 |
| 75220 | RS Ibu dan Anak Brawijaya Durentiga | 8 | 2024 | 92.88% | 100% | 100% | 0% | 58.23% | 0% | 87.12% | 100% | 97.9% | 81.48% | 100% | 100% | 0 |
| 75221 | RS Umum Agung | 8 | 2024 | 83.98% | 92% | 91.93% | 0% | 70.81% | 1.99% | 78.66% | 100% | 86.6% | 81.16% | 96.15% | 100% | 0 |
| 75222 | RS Badan Pengusahaan Batam | 8 | 2024 | 85.96% | 100% | 100% | 100% | 83.91% | 0% | 94.01% | 100% | 89.34% | 95.24% | 100% | 100% | 0 |
| 75223 | RS Umum Graha Hermine | 8 | 2024 | 95% | 100% | 100% | 86.05% | 84.03% | 0% | 88.07% | 100% | 89.24% | 85.71% | 100% | 93.75% | 0 |
| 75224 | RS Umum Santa Elisabeth Batam Kota | 8 | 2024 | 80.64% | 99% | 100% | 100% | 83.36% | 0% | 96.39% | 100% | 99.72% | 82.61% | 100% | 100% | 0 |
| 75225 | RS Ibu dan Anak Griya Medika Batam | 8 | 2024 | 94% | 100% | 100% | 88.46% | 89.8% | 4.17% | 86.14% | 100% | 85.93% | 80.85% | 100% | 100% | 0 |
| 75226 | RS Umum Camatha Sahidya | 8 | 2024 | 91% | 94% | 100% | 100% | 90.08% | 0% | 81.72% | 100% | 100% | 82.35% | 100% | 100% | 0 |
| 75227 | RS Ibu dan Anak Frisdhy Angel | 8 | 2024 | 92% | 99% | 100% | 100% | 74.42% | 0% | 85.71% | 0% | 96.81% | 100% | 100% | 0% | 0 |
| 75228 | RS Umum Soedarsono Darmosoewito | 8 | 2024 | 100% | 100% | 100% | 14.29% | 89.23% | 0% | 80.63% | 100% | 91.63% | 100% | 100% | 100% | 0 |
| 75229 | RS Umum Daerah Embung Fatimah Kota Batam | 8 | 2024 | 28.05% | 88% | 100% | 0% | 81.82% | 40.66% | 91.53% | 100% | 84.48% | 0% | 100% | 100% | 0 |
| 75230 | RS Umum Daerah Raja Ahmad Tabib | 8 | 2024 | 86.3% | 100% | 100% | 100% | 42.19% | 0% | 85.73% | 100% | 100% | 88.48% | 100% | 100% | 0 |
| 75231 | RS Umum Daerah Kota Tanjung Pinang | 8 | 2024 | 86% | 88% | 100% | 100% | 84.35% | 0% | 84.05% | 98.92% | 99% | 100% | 100% | 100% | 0 |
| 75232 | RS Khusus Kanker MRCCC Siloam Semanggi | 8 | 2024 | 92.12% | 98% | 100% | 0% | 57.29% | 2.8% | 51.85% | 100% | 100% | 76.19% | 100% | 96% | 0 |
| 75233 | RS Umum Daerah Tanjung Batu Kundur | 8 | 2024 | 77.92% | 77% | 100% | 0% | 100% | 0% | 100% | 100% | 95.68% | 0% | 100% | 0% | 0 |
| 75234 | RS Umum Daerah Tarempa | 8 | 2024 | 91% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75235 | RS Bhayangkara Batam Polda Kepri | 8 | 2024 | 89.8% | 100% | 100% | 100% | 87.34% | 2.33% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 75236 | RS Ibu dan Anak Kasih Sayang Ibu | 8 | 2024 | 87.03% | 82% | 100% | 100% | 95.69% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 75237 | RS Santa Elisabeth Sei Lekop | 8 | 2024 | 86.76% | 99% | 100% | 78.42% | 78.21% | 6.25% | 79.21% | 98.26% | 88.02% | 77.32% | 100% | 94.12% | 0 |
| 75238 | RS Hj. Bunda Halimah | 8 | 2024 | 90% | 87% | 100% | 86.67% | 81.67% | 0% | 83.61% | 95.16% | 92.01% | 88.66% | 100% | 100% | 0 |
| 75239 | RS Umum Daerah Kepulauan Seribu | 8 | 2024 | 96% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.31% | 100% | 100% | 100% | 0 |
| 75240 | RSUP Fatmawati | 8 | 2024 | 77.84% | 85% | 100% | 0% | 54.01% | 1.86% | 78.8% | 100% | 95.23% | 100% | 99.73% | 100% | 0 |
| 75241 | RS Umum Pusat Pertamina | 8 | 2024 | 95.21% | 100% | 100% | 100% | 61.15% | 0% | 58.07% | 100% | 82.19% | 97.06% | 100% | 100% | 0 |
| 75242 | RS Umum AL Cilandak | 8 | 2024 | 84.62% | 100% | 100% | 0% | 57.38% | 1.97% | 91.44% | 100% | 93.65% | 86% | 100% | 100% | 0 |
| 75243 | RS Umum Jakarta | 8 | 2024 | 92.9% | 94% | 99.04% | 0% | 89.36% | 0.52% | 68.51% | 100% | 98.19% | 100% | 88.1% | 100% | 0 |
| 75244 | Rumkital dr. Midiyato Suratani | 8 | 2024 | 87.5% | 83% | 100% | 100% | 98.05% | 1.95% | 83.03% | 100% | 10.36% | 80% | 100% | 100% | 0 |
| 75245 | RS Umum Daerah Ragab Begawe Caram | 8 | 2024 | 95% | 99% | 100% | 92.86% | 10.49% | 1.2% | 77.83% | 100% | 96.82% | 85.83% | 90.71% | 0% | 0 |
| 75246 | RS Ibu Anak Puti Bungsu | 8 | 2024 | 92.17% | 97% | 94.59% | 100% | 96.53% | 0% | 96.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75247 | RS Umum Daerah Menggala Tulang Bawang | 8 | 2024 | 83.5% | 82% | 100% | 0% | 95.72% | 3.7% | 90.98% | 100% | 100% | 89.29% | 96.43% | 100% | 0 |
| 75248 | RS Umum Imanuel Way Halim | 8 | 2024 | 88.66% | 96% | 99.26% | 0% | 73.32% | 7.2% | 61.33% | 100% | 97.25% | 81.75% | 99.2% | 100% | 0 |
| 75249 | RS Candimas Medical Center | 8 | 2024 | 75.51% | 97% | 91.62% | 83.33% | 92.59% | 0.53% | 94.96% | 100% | 99.9% | 60% | 95.58% | 0% | 0 |
| 75250 | RS Artha Bunda | 8 | 2024 | 87.5% | 100% | 98.5% | 90% | 95% | 5% | 92.5% | 100% | 90.5% | 95% | 100% | 89% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.