Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 75601 | RS Umum Shanti Graha | 11 | 2023 | 12-10-2023 | 94.5% | 100% | 100% | % | 94.51% | 0% | 100% | 100% | 87.71% | 91.3% | 100% | 100% | 0 |
| 75602 | RS Medika BSD | 11 | 2023 | 12-08-2023 | 88.9% | 98% | 100% | 0% | 77.27% | 0% | 63.7% | 100% | 83.99% | 92.86% | 100% | 100% | 0 |
| 75603 | RS Eka | 11 | 2023 | - | 90.43% | 97% | 100% | 0% | 85% | 3.98% | 85.35% | 100% | 100% | 91.8% | 100% | 100% | 0 |
| 75604 | RS Premier Bintaro | 11 | 2023 | 12-10-2023 | 96.86% | 100% | 99.8% | 0% | 94.75% | 13.6% | 74.4% | 98.95% | 93.35% | 11.76% | 100% | 97.25% | 0 |
| 75605 | RS Umum Daerah Giri Emas | 11 | 2023 | 12-10-2023 | 92.33% | 87% | 100% | 0% | 92.84% | 0% | 100% | 100% | 100% | 0% | 94.38% | 100% | 0 |
| 75606 | RS Surya Medika PKU Muhammadiyah Sumbawa | 11 | 2023 | 12-10-2023 | 96.43% | 100% | 100% | 100% | 97.89% | 0% | 86% | 100% | 91.67% | 84.56% | 100% | 100% | 0 |
| 75607 | RS Khusus Jiwa Dharma Graha | 11 | 2023 | 12-07-2023 | 90.23% | 100% | 100% | % | 85.71% | % | 85.89% | 0% | 100% | 78.57% | 100% | 100% | 0 |
| 75608 | RS Umum Daerah Singasana | 11 | 2023 | 12-07-2023 | 96.29% | 99% | 99.94% | 100% | 98.95% | 0% | 98.64% | 100% | 100% | 100% | 99.5% | 100% | 0 |
| 75609 | RS Balimed Buleleng | 11 | 2023 | 12-08-2023 | 97.09% | 100% | 100% | 100% | 65.42% | 0% | 95.47% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 75610 | RS Ibu dan Anak Bina Medika | 11 | 2023 | 12-11-2023 | 98.34% | 100% | 100% | 100% | 76.76% | 0% | 52.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75611 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 11 | 2023 | 12-08-2023 | 89.3% | 100% | 100% | 100% | 91.41% | 1.7% | 97.53% | 98.83% | 99.92% | 100% | 100% | 100% | 0 |
| 75612 | RS Mitra Keluarga Bintaro | 11 | 2023 | 12-09-2023 | 98.44% | 100% | 100% | 100% | 98.46% | 4.23% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75613 | RS Helsa Ciputat | 11 | 2023 | 12-01-2023 | 93.5% | 100% | 100% | 0% | 0% | 0% | 81.82% | 100% | 89% | 100% | 100% | 100% | 0 |
| 75614 | RS Umum Daerah Wangaya | 11 | 2023 | 12-06-2023 | 94.5% | 92% | 100% | 100% | 100% | 3.83% | 93.03% | 98.85% | 99.75% | 100% | 100% | 100% | 0 |
| 75615 | RS Insan Permata | 11 | 2023 | 12-05-2023 | 88.94% | 93% | 100% | 50% | 93.69% | 6.32% | 71.9% | 100% | 98.44% | 91.27% | 100% | 100% | 0 |
| 75616 | RS Ibu dan Anak Vitalaya | 11 | 2023 | 01-09-2024 | 83.02% | 80% | 100% | 100% | 79.52% | 4.4% | 78.24% | 100% | 100% | 78.26% | 100% | 100% | 0 |
| 75617 | RS Umum Daerah Serpong Utara | 11 | 2023 | 12-07-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 91.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75618 | RS Umum Kasih Ibu Tabanan | 11 | 2023 | 12-08-2023 | 98.08% | 100% | 99.91% | 0% | 100% | 2.05% | 68.09% | 91.8% | 90.4% | 25.33% | 100% | 100% | 0 |
| 75619 | RS Pratama Kubu | 11 | 2023 | 12-05-2023 | 86.5% | 73% | 100% | 0% | 91.81% | 0% | 100% | 100% | 94.54% | 75% | 100% | 80% | 0 |
| 75620 | RS Umum Wisma Prashanti | 11 | 2023 | 12-10-2023 | 87.78% | 96% | 100% | 0% | 100% | 0% | 57.46% | 100% | 100% | 75% | 100% | 100% | 0 |
| 75621 | RS Umum Bhakti Rahayu Tabanan | 11 | 2023 | 12-07-2023 | 84.5% | 100% | 92.86% | 0% | 69.61% | 98.53% | 59.93% | 100% | 99.78% | 0% | 80% | 100% | 0 |
| 75622 | RS Umum Dharma Kerti | 11 | 2023 | 12-07-2023 | 98.11% | 100% | 100% | 0% | 88.28% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 75623 | RS Umum Daerah Kab. Buleleng | 11 | 2023 | 12-06-2023 | 89.54% | 100% | 100% | 100% | 88.11% | 1.97% | 97.79% | 100% | 96.92% | 100% | 100% | 100% | 0 |
| 75624 | RS Umum Daerah Tabanan | 11 | 2023 | 12-07-2023 | 87.93% | 99% | 100% | 0% | 99.61% | 0.98% | 97.24% | 100% | 95.55% | 95.73% | 100% | 100% | 0 |
| 75625 | RS Umum Balimed Negara | 11 | 2023 | 12-06-2023 | 84.5% | 84% | 95.02% | 100% | 86.75% | 0% | 91.96% | 100% | 87.11% | 83.33% | 100% | 100% | 0 |
| 75626 | RS Cinta Kasih | 11 | 2023 | 12-08-2023 | 85.5% | 98% | 100% | 0% | 52.36% | 0% | 54.97% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 75627 | RS Umum Bunda | 11 | 2023 | 12-10-2023 | 98% | 100% | 100% | 100% | 98.75% | 0% | 96.26% | 0% | 85.38% | 91.67% | 100% | 0% | 0 |
| 75628 | RS Umum Kertha Usadha | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 90.66% | 0.35% | 95.85% | 100% | 97.11% | 0% | 100% | 0% | 0 |
| 75629 | RS PKU Muhammadiyah Bima | 11 | 2023 | 01-01-1970 | 89.11% | 94% | 100% | 100% | 91.55% | 4.59% | 93.6% | 100% | 96.18% | 92% | 100% | 80% | 0 |
| 75630 | RS Umum Kertayasa | 11 | 2023 | 12-10-2023 | 93.4% | 98% | 98.99% | 0% | 98.94% | 6.25% | 97.09% | 0% | 87.43% | 96.43% | 100% | 91.67% | 0 |
| 75631 | RS Umum Daerah Negara | 11 | 2023 | 12-05-2023 | 87.55% | 86% | 100% | 66.67% | 88.49% | 2.38% | 100% | 100% | 100% | 97.75% | 100% | 100% | 0 |
| 75632 | RS Umum Daerah Pondok Aren | 11 | 2023 | 12-06-2023 | 100% | 91% | 95.45% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 75633 | RS Buah Hati Ciputat | 11 | 2023 | 12-01-2023 | 100% | 98% | 100% | 87.5% | 89.86% | 1.08% | 79.09% | 100% | 96.96% | 80% | 100% | 94.29% | 0 |
| 75634 | RS Umum Parama Sidhi | 11 | 2023 | 12-08-2023 | 83.5% | 95% | 91% | 100% | 87.5% | 0% | 88% | 100% | 80% | 91.67% | 100% | 100% | 0 |
| 75635 | RS Tk. IV Singaraja | 11 | 2023 | 12-06-2023 | 87.57% | 99% | 100% | 100% | 82.27% | 0% | 92.06% | 100% | 84.32% | 93.94% | 100% | 80% | 0 |
| 75636 | RS Ibu dan Anak Bhumi Bunda | 11 | 2023 | 12-08-2023 | 86.84% | 100% | 82.76% | 100% | 66.01% | 100% | 41.94% | 100% | 100% | 100% | 100% | 0% | 0 |
| 75637 | RS Siloam Hospitals Lippo Village | 11 | 2023 | 12-08-2023 | 96.64% | 99% | 94.29% | 0% | 59.8% | 2.73% | 72.76% | 96.24% | 99.88% | 100% | 94.85% | 95.28% | 0 |
| 75638 | RS EMC Tangerang | 11 | 2023 | 12-09-2023 | 91.34% | 100% | 99.66% | 0% | 87.18% | 4.24% | 84.72% | 100% | 99.78% | 89.74% | 99.2% | 100% | 0 |
| 75639 | RS An-Nisa | 11 | 2023 | 01-01-1970 | 90.92% | 100% | 96.61% | 100% | 26.79% | 2.9% | 36.24% | 93.39% | 100% | 99.34% | 95.74% | 100% | 0 |
| 75640 | RS Islam Yatofa | 11 | 2023 | 12-09-2023 | 96.5% | 100% | 100% | 100% | 93.85% | 1.36% | 90.91% | 100% | 93.83% | 80% | 100% | 100% | 0 |
| 75641 | RS Mayapada | 11 | 2023 | 12-08-2023 | 93.49% | 100% | 99.71% | 100% | 89.2% | 13.01% | 83.28% | 100% | 99.38% | 0% | 100% | 100% | 0 |
| 75642 | RS Umum Praya | 11 | 2023 | 12-06-2023 | 94% | 83% | 84% | 85.37% | 89.74% | 0.5% | 86% | 90% | 96% | 26.67% | 93.33% | 85% | 0 |
| 75643 | RS Islam Sari Asih Ar-rahmah | 11 | 2023 | 01-01-1970 | 98.12% | 98% | 100% | 100% | 86.67% | 0% | 79.14% | 100% | 91.77% | 89.36% | 99.33% | 100% | 0 |
| 75644 | RS Melati | 11 | 2023 | 12-10-2023 | 99.57% | 100% | 100% | 100% | 81.82% | 0% | 51.24% | 100% | 100% | 81.82% | 100% | 0% | 0 |
| 75645 | RS Umum Daerah Awet Muda Narmada | 11 | 2023 | 12-09-2023 | 85.37% | 100% | 100% | 100% | 100% | 2.41% | 94.12% | 100% | 83.02% | 90.91% | 100% | 100% | 0 |
| 75646 | RS Murni Teguh Ciledug | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 98.21% | 0% | 78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75647 | RS Mulya | 11 | 2023 | 04-08-2024 | 100% | 100% | 100% | 0% | 100% | 7.39% | 80.95% | 100% | 100% | 0% | 96.3% | 100% | 0 |
| 75648 | RS Umum Daerah Provinsi NTB | 11 | 2023 | 12-10-2023 | 91.37% | 100% | 100% | 75% | 83.2% | 1.89% | 98.93% | 95.81% | 90.5% | 83.53% | 97.62% | 100% | 0 |
| 75649 | RS Umum Daerah Patut Patuh Patju | 11 | 2023 | 12-07-2023 | 96.54% | 99% | 100% | 100% | 94.47% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 75650 | RS H. L. Manambai Abdulkadir | 11 | 2023 | 12-10-2023 | 85.07% | 100% | 100% | 100% | 71.64% | 0% | 80.69% | 100% | 96.24% | 92.31% | 93.33% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.