Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 75651 | RS Umum Bhakti Asih | 11 | 2023 | 12-09-2023 | 96.1% | 98% | 99.85% | 93.81% | 63.48% | 0% | 54% | 94.3% | 99.98% | 39.18% | 98.7% | 88.89% | 0 |
| 75652 | RS Khusus Mata Ramata | 11 | 2023 | 12-09-2023 | 95% | 100% | 100% | 0% | 79.78% | 7.12% | 95% | 100% | 58.95% | 66.12% | 100% | 100% | 0 |
| 75653 | RS Mitra Husada | 11 | 2023 | 01-01-1970 | 94.29% | 100% | 100% | 89.29% | 91% | 4.44% | 90.56% | 100% | 96.29% | 91.43% | 100% | 100% | 0 |
| 75654 | RS Khusus THT-Bedah KL Proklamasi BSD | 11 | 2023 | 12-10-2023 | 97.5% | 85% | 97% | % | 78.68% | 0% | 100% | 0% | 88.17% | 100% | 100% | 86.36% | 0 |
| 75655 | RS Umum Daerah Bali Mandara Provinsi Bali | 11 | 2023 | 12-09-2023 | 91.48% | 100% | 100% | 100% | 92.48% | 0% | 99.85% | 100% | 100% | 0% | 100% | 100% | 0 |
| 75656 | RS Hermina Ciledug | 11 | 2023 | 12-05-2023 | 89% | 89% | 100% | 100% | 78.33% | 0% | 90% | 100% | 100% | 92% | 100% | 100% | 0 |
| 75657 | RS Primaya | 11 | 2023 | 12-09-2023 | 93.65% | 94% | 99.08% | 0% | 98.37% | 4.66% | 89.27% | 100% | 99.53% | 83.33% | 99.1% | 100% | 0 |
| 75658 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 11 | 2023 | 12-08-2023 | 99% | 100% | 100% | 100% | 89.15% | 100% | 100% | 100% | 95.64% | 0% | 100% | 100% | 0 |
| 75659 | RS Sari Asih Ciledug | 11 | 2023 | 01-01-1970 | 91.59% | 100% | 97.55% | 100% | 85.94% | 0% | 84.32% | 100% | 94.27% | 75% | 99.94% | 100% | 0 |
| 75660 | RS Umum Daerah Kota Tangerang | 11 | 2023 | 12-10-2023 | 86.09% | 100% | 100% | 0% | 93.85% | 3.14% | 100% | 100% | 100% | 50% | 100% | 100% | 0 |
| 75661 | RS Umum Surya Husadha | 11 | 2023 | - | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 95.29% | 100% | 100% | 100% | 0 |
| 75662 | RS Bhayangkara Denpasar | 11 | 2023 | 12-09-2023 | 86.5% | 100% | 99.69% | 100% | 99.22% | 0% | 95.92% | 100% | 99.87% | 85.71% | 100% | 100% | 0 |
| 75663 | Brawijaya Hospital Tangerang | 11 | 2023 | 12-10-2023 | 85.31% | 96% | 99.68% | 100% | 75.44% | 2.28% | 90.02% | 95.88% | 100% | 0% | 99.23% | 100% | 0 |
| 75664 | RS Tiara | 11 | 2023 | 01-01-1970 | 98.42% | 100% | 100% | 100% | 71.2% | 0% | 78.26% | 98.08% | 100% | 78.48% | 100% | 100% | 0 |
| 75665 | RS Rumah Indonesia Sehat | 11 | 2023 | 12-09-2023 | 98% | 100% | 95.24% | 100% | 58.48% | 1.94% | 65% | 100% | 93.36% | 81.82% | 92.39% | 100% | 0 |
| 75666 | RS Umum Hermina Tangerang | 11 | 2023 | 12-11-2023 | 97.81% | 100% | 100% | 96.3% | 82.46% | 0.68% | 85% | 100% | 100% | 96% | 100% | 100% | 0 |
| 75667 | RS Umum Daerah Manggelewa | 11 | 2023 | 12-10-2023 | 90% | 100% | 100% | % | 87.22% | % | 88% | 100% | 82.22% | 0% | 100% | 87.78% | 0 |
| 75668 | RS Umum BUN | 11 | 2023 | 12-07-2023 | 87.1% | 100% | 100% | 100% | 92.2% | 4.36% | 81.72% | 100% | 96% | 93.1% | 100% | 100% | 0 |
| 75669 | RS Umum Dompu | 11 | 2023 | 01-01-1970 | 98.44% | 100% | 100% | 82.35% | 92% | 100% | 99.76% | 93.75% | 95.2% | 87.5% | 97.53% | 100% | 0 |
| 75670 | RS Umum Hermina Bitung | 11 | 2023 | 12-07-2023 | 86.9% | 96% | 100% | 96.97% | 80% | 0% | 81.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 75671 | RS Ibu dan Anak Assyifa | 11 | 2023 | 12-09-2023 | 92% | 96% | 93.33% | 80.77% | 70.83% | 0% | 70% | 100% | 98.06% | 72.92% | 98.67% | 100% | 0 |
| 75672 | RS Umum Sumbawa Besar | 11 | 2023 | 12-06-2023 | 97.01% | 95% | 98.09% | 100% | 75.94% | 100% | 99.28% | 100% | 100% | 100% | 98.48% | 100% | 0 |
| 75673 | RS Islam Siti Hajar | 11 | 2023 | 12-09-2023 | 89% | 90% | 100% | 100% | 82.9% | 2.23% | 78.86% | 100% | 96.65% | 89.86% | 100% | 0% | 0 |
| 75674 | RS Bunda Sejati | 11 | 2023 | 12-10-2023 | 98% | 100% | 100% | 100% | 97% | 0% | 62% | 94% | 100% | 77.5% | 100% | 100% | 0 |
| 75675 | RS UniMedika Sepatan | 11 | 2023 | 12-07-2023 | 94.2% | 100% | 100% | 66.67% | 66.98% | 0% | 76% | 100% | 95.67% | 100% | 100% | 100% | 0 |
| 75676 | RS Umum Daerah Patuh Karya | 11 | 2023 | 12-10-2023 | 53.52% | 100% | 100% | 0% | 31.2% | 0% | 100% | 100% | 96.94% | 100% | 100% | 100% | 0 |
| 75677 | RS Ibu dan Anak Ilanur | 11 | 2023 | 12-09-2023 | 86% | 94% | 100% | 86.11% | 58.41% | 2.78% | 40.87% | 100% | 95.52% | 78.19% | 100% | 100% | 0 |
| 75678 | RS Mitra Keluarga Gading Serpong | 11 | 2023 | 12-07-2023 | 99.17% | 100% | 100% | 0% | 64.23% | 0% | 83.99% | 100% | 100% | 98.33% | 100% | 100% | 0 |
| 75679 | RS Ibu dan Anak Kuncup Bunga | 11 | 2023 | 12-10-2023 | 93.5% | 90% | 100% | 0% | 100% | 0% | 77.5% | 100% | 83.56% | 0% | 90% | 75% | 0 |
| 75680 | RS Siloam Hospitals Kelapa Dua | 11 | 2023 | 12-09-2023 | 91.26% | 100% | 99.22% | 100% | 67% | 6% | 82.01% | 94.68% | 100% | 100% | 94.29% | 100% | 0 |
| 75681 | RS Mentari | 11 | 2023 | 12-08-2023 | 82.55% | 100% | 100% | 0% | 86.67% | 0% | 34.5% | 100% | 99.66% | 70% | 100% | 100% | 0 |
| 75682 | RSUP Dr. Sitanala Tangerang | 11 | 2023 | 12-09-2023 | 93.94% | 100% | 100% | 100% | 93.81% | 0% | 100% | 100% | 96.01% | 92.59% | 100% | 100% | 0 |
| 75683 | RS Umum Primaya Pasar Kemis | 11 | 2023 | 12-09-2023 | 89.25% | 99% | 98.98% | 0% | 99.56% | 2.73% | 96.48% | 100% | 100% | 76.58% | 100% | 100% | 0 |
| 75684 | RS Hermina Ciruas | 11 | 2023 | 12-06-2023 | 98.92% | 99% | 100% | 94.37% | 100% | 0.47% | 90% | 100% | 100% | 84% | 100% | 100% | 0 |
| 75685 | RS Umum Daerah Lombok Timur | 11 | 2023 | 12-07-2023 | 73.11% | 78% | 79.23% | 100% | 89.6% | 1.25% | 72.48% | 100% | 96.72% | 0% | 100% | 100% | 0 |
| 75686 | RS Umum Daerah dr. Drajat Prawiranegara | 11 | 2023 | 12-09-2023 | 93.52% | 92% | 100% | 100% | 84.15% | 5.9% | 99.21% | 82.76% | 93.12% | 87.5% | 100% | 100% | 0 |
| 75687 | RS Budiasih | 11 | 2023 | 12-10-2023 | 94.15% | 98% | 100% | 100% | 100% | 0% | 66.82% | 100% | 98% | 96.67% | 80% | 100% | 0 |
| 75688 | RS Lotim Medical Center | 11 | 2023 | 12-07-2023 | 90.83% | 93% | 96.67% | 100% | 100% | 2.88% | 32.04% | 100% | 92% | 98.44% | 100% | 100% | 0 |
| 75689 | RS Benggala | 11 | 2023 | 12-07-2023 | 91.58% | 96% | 100% | 0% | 82.26% | 4.35% | 82.42% | 100% | 69.31% | 83.33% | 100% | 0% | 0 |
| 75690 | RS Kurnia Serang | 11 | 2023 | 12-09-2023 | 98.09% | 100% | 100% | 100% | 76.63% | 0.6% | 63.8% | 100% | 100% | 91.53% | 100% | 100% | 0 |
| 75691 | RS Umum Daerah Dr. R. Soedjono Selong | 11 | 2023 | 12-10-2023 | 90.12% | 93% | 99.74% | 100% | 100% | 0% | 75.24% | 100% | 85.85% | 99.46% | 98.49% | 100% | 0 |
| 75692 | RS Otika Medika | 11 | 2023 | 12-09-2023 | 92% | 93% | 100% | 100% | 94.11% | 2.5% | 82.9% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 75693 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 11 | 2023 | 12-08-2023 | 98% | 100% | 100% | 96% | 95% | 0% | 96% | 100% | 96.67% | 95% | 100% | 98% | 0 |
| 75694 | RS Tonggak Husada | 11 | 2023 | 12-05-2023 | 96% | 86% | 60.71% | 0% | 85.94% | 0% | 20.11% | 100% | 99.46% | 100% | 96.43% | 100% | 0 |
| 75695 | RS Mandalika Provinsi Nusa Tenggara Barat | 11 | 2023 | 12-06-2023 | 92.51% | 95% | 98.29% | 0% | 86.79% | 9.09% | 81.25% | 100% | 96.81% | 97.53% | 99.17% | 99.66% | 0 |
| 75696 | RS Umum Bima | 11 | 2023 | 12-09-2023 | 98% | 98% | 99.95% | 90% | 85.87% | 1.34% | 92.87% | 98.45% | 100% | 81.48% | 100% | 100% | 0 |
| 75697 | RS Daan Mogot Kesdam Jaya | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 75698 | RS Islam S. Anggoro | 11 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 75699 | RS Ibu dan Anak Karunia Bunda | 11 | 2023 | 12-06-2023 | 93.5% | 93% | 90.28% | 100% | 85.91% | 2.7% | 86.59% | 100% | 85.17% | 83.33% | 100% | 100% | 0 |
| 75700 | RS Ibu dan Anak Harapan Bunda | 11 | 2023 | 12-08-2023 | 92.5% | 100% | 100% | 100% | 80% | 0% | 70% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.