Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76051 | RS Umum Daerah dr. Hendrikus Fernandez Larantuka | 11 | 2023 | 12-10-2023 | 96.12% | 95% | 100% | 77.78% | 61.07% | 4.76% | 100% | 100% | 97.96% | 0% | 100% | 0% | 0 |
| 76052 | RS TNI AU Sjamsudin Noor | 11 | 2023 | 12-05-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76053 | RS Umum Daerah Sengayam | 11 | 2023 | 12-10-2023 | 94.12% | 94% | 85.5% | 0% | 56.72% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 76054 | RS Umum Daerah Mas Amsyar Kasongan | 11 | 2023 | 01-01-1970 | 95.76% | 100% | 92.84% | 0% | 66.24% | 0% | 99.69% | 100% | 87.65% | 100% | 100% | 100% | 0 |
| 76055 | RS Umum Daerah Dr. H. Soemarno Sosroaatmojo | 11 | 2023 | 12-08-2023 | 74.61% | 74% | 100% | 13.16% | 36.4% | 0% | 77.41% | 86.46% | 100% | 0% | 100% | 100% | 0 |
| 76056 | RS Ibu dan Anak Care She | 11 | 2023 | 12-07-2023 | 86.67% | 100% | 100% | 83.33% | 100% | 0% | 100% | 100% | 89.82% | 100% | 100% | 100% | 0 |
| 76057 | RS Umum Daerah Banyorang | 11 | 2023 | 12-10-2023 | 89.71% | 88% | 83.06% | 0% | 54.24% | 0% | 100% | 100% | 98.19% | 0% | 73.33% | 0% | 0 |
| 76058 | RS Umum Daerah Beriman | 11 | 2023 | 12-09-2023 | 88% | 99% | 100% | 0% | 83.09% | 0% | 94.01% | 100% | 98.36% | 100% | 100% | 100% | 0 |
| 76059 | RS Umum Medika Sangatta | 11 | 2023 | 12-10-2023 | 83.4% | 85% | 99.76% | 100% | 57.97% | 12.74% | 62.74% | 100% | 98.61% | 85.71% | 100% | 83.33% | 0 |
| 76060 | RS Umum Daerah Ampana | 11 | 2023 | 12-09-2023 | 78.55% | 81% | 96.59% | 82.61% | 71.75% | 0% | 69.69% | 100% | 99.99% | 53.85% | 97.13% | 100% | 0 |
| 76061 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 11 | 2023 | 12-09-2023 | 73.03% | 98% | 100% | 100% | 98.55% | 1.12% | 99.56% | 100% | 99.88% | 95.45% | 100% | 100% | 0 |
| 76062 | RS Umum Daerah Ratu Aji Putri Botung | 11 | 2023 | 12-09-2023 | 70% | 87% | 100% | 66.67% | 39.84% | 0% | 86.72% | 100% | 99.99% | 87.72% | 90.62% | 100% | 0 |
| 76063 | RS Umum Sis Al Jufri Palu | 11 | 2023 | 12-06-2023 | 94% | 99% | 100% | 100% | 26.25% | 0% | 67.35% | 100% | 73.11% | 0% | 100% | 70.97% | 0 |
| 76064 | RS Khusus Mata SMEC Balikpapan | 11 | 2023 | 07-05-2024 | 100% | 100% | 98% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76065 | RS Umum Daerah Tora Belo | 11 | 2023 | 12-08-2023 | 88.1% | 88% | 100% | 80% | 74.48% | 0.75% | 99.32% | 100% | 96.3% | 91.11% | 100% | 0% | 0 |
| 76066 | RS Umum Daerah Lanto Daeng Pasewang | 11 | 2023 | 12-06-2023 | 83% | 86% | 98.23% | 0% | 50.07% | 0% | 75.56% | 100% | 85.32% | 97.14% | 95.63% | 100% | 0 |
| 76067 | RS Ibu Anak Cahaya Sangatta | 11 | 2023 | 12-08-2023 | 81.5% | 88% | 100% | 0% | 95.6% | 0% | 100% | 100% | 82.71% | 83.33% | 100% | 0% | 0 |
| 76068 | RS Pratama Langap | 11 | 2023 | - | 25% | 25% | 25% | 0% | 16.67% | 0% | 25% | 0% | 21.05% | 26.67% | 0% | 0% | 0 |
| 76069 | RS Ibu Anak Asih Balikpapan | 11 | 2023 | 12-06-2023 | 80.68% | 96% | 100% | 100% | 84.2% | 0% | 87.82% | 100% | 87.96% | 83.21% | 100% | 86.86% | 0 |
| 76070 | RS Umum Daerah Raja Tombolotutu | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.21% | 0% | 0% | 100% | 0 |
| 76071 | RS Umum Daerah Rumbia | 11 | 2023 | 12-08-2023 | 80.4% | 84% | 100% | % | 91.36% | % | 94.29% | 100% | 74.71% | 0% | 0% | 0% | 0 |
| 76072 | RS Umum Daerah Abdul Wahab Sjahranie | 11 | 2023 | 12-09-2023 | 80.34% | 96% | 99.08% | 0% | 36% | 0% | 83.74% | 100% | 99.07% | 83.33% | 99.02% | 100% | 0 |
| 76073 | RS Ibu dan Anak Nasana Pura | 11 | 2023 | 01-01-1970 | 91.25% | 92% | 100% | 100% | 86.21% | 5% | 100% | 100% | 96.29% | 100% | 100% | 84.62% | 0 |
| 76074 | RS Ibu dan Anak Defina | 11 | 2023 | 12-04-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76075 | RS Umum Daerah Kabupaten Nunukan | 11 | 2023 | 12-04-2023 | 82.58% | 84% | 100% | 83.33% | 33.33% | 5.1% | 89.37% | 86.55% | 99.01% | 0% | 100% | 100% | 0 |
| 76076 | RS Umum Daerah Buluye Napoae Moutong | 11 | 2023 | 12-07-2023 | 90.24% | 91% | 94.12% | 0% | 95% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76077 | RS Umum Tadulako Palu | 11 | 2023 | - | 96% | 92% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 76078 | RS Budi Agung Palu | 11 | 2023 | 12-02-2023 | 100% | 100% | 100% | 100% | 93% | 0% | 65.38% | 100% | 84% | 33.33% | 88% | 100% | 0 |
| 76079 | RS Umum Daerah Dr. Abdul Rivai | 11 | 2023 | 12-10-2023 | 83.88% | 99% | 98.53% | 84.21% | 17.07% | 5% | 98.38% | 100% | 96.35% | 92.24% | 100% | 80% | 0 |
| 76080 | RS Pertamina Balikpapan | 11 | 2023 | 12-07-2023 | 91% | 99% | 100% | 0% | 98.77% | 0.27% | 89.93% | 100% | 99.97% | 66.67% | 100% | 100% | 0 |
| 76081 | RS Tk. II Dr. R. Hardjanto | 11 | 2023 | 12-08-2023 | 91.29% | 98% | 100% | 0% | 95.53% | 0% | 91.47% | 100% | 81.46% | 94.32% | 100% | 100% | 0 |
| 76082 | RS Umum Daerah Madani Palu | 11 | 2023 | 12-06-2023 | 86.34% | 99% | 100% | 0% | 80.03% | 0% | 99.45% | 100% | 88.72% | 80.25% | 100% | 0% | 0 |
| 76083 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 11 | 2023 | - | 98.06% | 70% | 96.49% | 100% | 81.4% | 2.78% | 95.17% | 100% | 98.59% | 100% | 80.3% | 83.54% | 0 |
| 76084 | RS Pelita Kasih | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 87.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76085 | RS Restu Ibu | 11 | 2023 | 12-09-2023 | 87.5% | 85% | 100% | 93.33% | 96.19% | 12.64% | 91.74% | 100% | 0% | 0% | 100% | 100% | 0 |
| 76086 | RS Woodward | 11 | 2023 | 12-05-2023 | 88.9% | 98% | 100% | 0% | 86.42% | 5.31% | 88.37% | 100% | 100% | 81.48% | 100% | 94.12% | 0 |
| 76087 | RS Umum Daerah Talisayan | 11 | 2023 | - | 71.15% | 100% | 100% | 0% | 82.01% | 0% | 93.66% | 100% | 100% | 64.71% | 100% | 100% | 0 |
| 76088 | RS Siloam Hospitals Balikpapan | 11 | 2023 | 12-08-2023 | 97.71% | 100% | 100% | 0% | 70.25% | 0.93% | 85.41% | 100% | 90.34% | 80% | 99.44% | 100% | 0 |
| 76089 | RS Ibu dan Anak Sayang Ibu | 11 | 2023 | 12-10-2023 | 96.07% | 98% | 100% | 25% | 95.07% | 0% | 75.05% | 100% | 86.68% | 94.59% | 100% | 0% | 0 |
| 76090 | RS Umum Anutapura Palu | 11 | 2023 | 12-09-2023 | 86.51% | 100% | 99.69% | 76.47% | 84.18% | 10.11% | 99.19% | 100% | 82.14% | 0% | 91.67% | 100% | 0 |
| 76091 | RS Samaritan Palu | 11 | 2023 | 01-01-1970 | 85% | 100% | 100% | 100% | 96.3% | 0% | 92% | 100% | 87.44% | 100% | 100% | 100% | 0 |
| 76092 | RS Pratama Jampea | 11 | 2023 | - | 88.16% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76093 | RS Bhayangkara Balikpapan | 11 | 2023 | - | 93% | 100% | 100% | 100% | 89.05% | 0% | 86% | 100% | 88.44% | 91.43% | 100% | 100% | 0 |
| 76094 | RS Umum Daerah Sangkulirang | 11 | 2023 | 12-09-2023 | 66% | 75% | 100% | 0% | 52.9% | 0% | 100% | 100% | 90.71% | 100% | 72.73% | 0% | 0 |
| 76095 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 11 | 2023 | 12-08-2023 | 90% | 97% | 95% | 100% | 74.17% | 2.08% | 76.67% | 100% | 98.83% | 94.59% | 100% | 100% | 0 |
| 76096 | RS Umum Daerah H.A. Sulthan Daeng Radja | 11 | 2023 | 12-08-2023 | 96% | 96% | 100% | 100% | 52% | 3.93% | 82.03% | 100% | 99% | 100% | 100% | 100% | 0 |
| 76097 | RS Umum Daerah Sepaku Tipe D | 11 | 2023 | 12-09-2023 | 98.23% | 100% | 50.7% | 0% | 90.85% | 0% | 98.28% | 100% | 97.06% | 12.5% | 85% | 100% | 0 |
| 76098 | RS Ibu Anak Asy Syifa | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 64.73% | 0% | 51.11% | 100% | 98.28% | 0% | 100% | 0% | 0 |
| 76099 | RS Bhayangkara Palu | 11 | 2023 | 01-01-1970 | 97.62% | 99% | 98.04% | 94.44% | 91.43% | 5.56% | 98.04% | 100% | 98.68% | 100% | 97.14% | 100% | 0 |
| 76100 | RS Ibu dan Anak Yasira | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 76.92% | 7.32% | 92.78% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.