Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 76101 | RS Ibu dan Anak Tinatapura | 11 | 2023 | 12-06-2023 | 95% | 100% | 100% | 96.67% | 98.1% | 0% | 85.86% | 100% | 90% | 90% | 100% | 0% | 0 |
| 76102 | RS Umum Noongan | 11 | 2023 | 12-09-2023 | 100% | 92% | 99.81% | 0% | 86.48% | 0% | 85.96% | 100% | 94.87% | 57.14% | 100% | 100% | 0 |
| 76103 | RS Umum Daerah ODSK | 11 | 2023 | 08-06-2024 | 86.52% | 86% | 99.12% | 0% | 85.15% | 0% | 91.15% | 100% | 96.66% | 82.35% | 100% | 100% | 0 |
| 76104 | RS Tonsea | 11 | 2023 | 12-09-2023 | 97% | 96% | 98.69% | 100% | 80.47% | 3.17% | 47.35% | 100% | 96.6% | 100% | 100% | 100% | 0 |
| 76105 | RS Mata Provinsi Sulawesi Utara | 11 | 2023 | - | 79.79% | 98% | 0% | 0% | 24.97% | 0% | 0% | 0% | 29.92% | 0% | 0% | 0% | 0 |
| 76106 | RS Siloam Paal Dua | 11 | 2023 | 12-08-2023 | 90.62% | 96% | 100% | 100% | 100% | 1.1% | 81.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76107 | RS Budi Setia | 11 | 2023 | 12-06-2023 | 88% | 88% | 100% | 0% | 92.55% | 25.49% | 91% | 93.33% | 85.14% | 77.14% | 100% | 100% | 0 |
| 76108 | RS Hermina Manado | 11 | 2023 | 12-09-2023 | 96.5% | 100% | 100% | 100% | 72.12% | 6.43% | 62.5% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 76109 | RS Hermana | 11 | 2023 | 12-10-2023 | 85.5% | 100% | 100% | 0% | 0% | 2.86% | 63.73% | 100% | 0% | 0% | 100% | 100% | 0 |
| 76110 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 76111 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 11 | 2023 | 12-02-2023 | 88% | 90% | 100% | 0% | 28.19% | 1.52% | 96.43% | 97.73% | 99.95% | 95.35% | 100% | 100% | 0 |
| 76112 | RS Gigi dan Mulut Universitas Sam Ratulangi | 11 | 2023 | 12-08-2023 | 95.1% | 100% | 100% | 0% | 61.24% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 76113 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 11 | 2023 | 12-07-2023 | 78.49% | 97% | 96.09% | 40% | 68.04% | 3.17% | 92.04% | 100% | 100% | 76.36% | 96.93% | 100% | 0 |
| 76114 | RS Budi Mulia Bitung | 11 | 2023 | 12-07-2023 | 87.81% | 95% | 93.83% | 100% | 71.02% | 37.14% | 93.8% | 100% | 100% | 60% | 99.62% | 100% | 0 |
| 76115 | RS Kinapit | 11 | 2023 | - | 100% | 100% | 7.94% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76116 | Rumkital dr. Wahyu Slamet Bitung | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 76117 | RS Umum Datoe Binangkang | 11 | 2023 | 12-10-2023 | 87.04% | 96% | 91.08% | 60% | 94.11% | 0% | 96.19% | 100% | 90.59% | 0% | 100% | 100% | 0 |
| 76118 | RS Umum Daerah Anugerah | 11 | 2023 | 12-08-2023 | 77.04% | 97% | 98.88% | 33.33% | 66.12% | 0% | 92.75% | 100% | 100% | 85.04% | 100% | 100% | 0 |
| 76119 | RS Umum Carsa Tarakan | 11 | 2023 | 12-09-2023 | 93.13% | 93% | 94.84% | 0% | 100% | 39.58% | 90.24% | 100% | 98.15% | 0% | 100% | 100% | 0 |
| 76120 | RS Bethesda GMIM Tomohon | 11 | 2023 | 12-06-2023 | 89% | 93% | 96.06% | 0% | 2.46% | 0% | 79.95% | 100% | 82.14% | 0% | 96.58% | 0% | 0 |
| 76121 | RS Siloam GMIM Sonder | 11 | 2023 | 12-10-2023 | 87.81% | 98% | 97.97% | 100% | 87.89% | 1.52% | 98.03% | 100% | 100% | 93.58% | 99.17% | 100% | 0 |
| 76122 | RSU Ratatotok Buyat | 11 | 2023 | 12-10-2023 | 100% | 100% | 100% | 100% | 86.94% | 0% | 64.2% | 100% | 84.71% | 100% | 100% | 100% | 0 |
| 76123 | RS Umum Daerah Mitra Sehat | 11 | 2023 | 12-10-2023 | 98.21% | 100% | 100% | 0% | 88.02% | 0% | 81.25% | 100% | 95.83% | 100% | 100% | 0% | 0 |
| 76124 | RS Umum Daerah Bolaang Mongondow Selatan | 11 | 2023 | 12-09-2023 | 86.79% | 97% | 100% | 0% | 69.5% | 4.44% | 94.79% | 100% | 99.23% | 58.82% | 100% | 100% | 0 |
| 76125 | RS Umum Daerah Tagulandang | 11 | 2023 | 12-10-2023 | 98.5% | 98% | 100% | 100% | 90.23% | % | 100% | 100% | 96.15% | 100% | 100% | 100% | 0 |
| 76126 | RS Umum Daerah Bolaang Mongondow Timur | 11 | 2023 | 12-09-2023 | 89% | 100% | 88.89% | 0% | 88.89% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76127 | RSUP Prof. Dr. R. D. Kandou | 11 | 2023 | - | 86.53% | 94% | 100% | 94.44% | 96.71% | 3.3% | 99.02% | 100% | 97.89% | 100% | 100% | 100% | 0 |
| 76128 | Sentra Medika Hospital Minahasa Utara | 11 | 2023 | 12-09-2023 | 96.46% | 100% | 100% | 100% | 89.25% | 36.36% | 64.37% | 100% | 97.78% | 0% | 100% | 100% | 0 |
| 76129 | RS Umum Daerah Maria Walanda Maramis | 11 | 2023 | 12-06-2023 | 82% | 94% | 96.97% | 100% | 97.09% | 30.16% | 94.75% | 95.15% | 96.51% | 83.33% | 99.39% | 100% | 0 |
| 76130 | RS Pancaran Kasih | 11 | 2023 | 12-09-2023 | 81.5% | 76% | 83.55% | 0% | 41.54% | 23.03% | 68.41% | 100% | 99.87% | 0% | 67% | 75% | 0 |
| 76131 | RS Dr. J. H. Awaloei | 11 | 2023 | 09-06-2024 | 98.38% | 100% | 98.93% | 57.14% | 30.42% | 24.12% | 99.08% | 100% | 99.81% | 100% | 100% | 100% | 0 |
| 76132 | RS Permata Bunda | 11 | 2023 | 12-09-2023 | 93.7% | 92% | 92% | 0% | 80% | 0% | 89.33% | 100% | 97.96% | 85.71% | 80% | 100% | 0 |
| 76133 | RS Umum Daerah Amurang | 11 | 2023 | 12-05-2023 | 94.5% | 97% | 98.72% | 0% | 97% | 0% | 95.74% | 100% | 100% | 95% | 95% | 100% | 0 |
| 76134 | RS Advent Manado | 11 | 2023 | 12-08-2023 | 94.78% | 100% | 99.13% | 25% | 50.63% | 0% | 89.7% | 100% | 100% | 77.5% | 100% | 90% | 0 |
| 76135 | RS Umum Daerah Talaud | 11 | 2023 | 12-09-2023 | 78% | 95% | 64.56% | 76% | 100% | 0% | 100% | 100% | 85.52% | 0% | 100% | 100% | 0 |
| 76136 | RS Bergerak Kab.Kep.Talaud | 11 | 2023 | 12-10-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 96.77% | 100% | 0% | 0% | 0 |
| 76137 | RS Ibu dan Anak Kirana Manado | 11 | 2023 | 09-04-2024 | 95% | 100% | 100% | 100% | 90.67% | 0% | 83.54% | 100% | 86.36% | 100% | 100% | 100% | 0 |
| 76138 | RS Umum Liung Paduli | 11 | 2023 | 12-08-2023 | 94.27% | 98% | 99.33% | 0% | 38.57% | 0% | 100% | 100% | 78.63% | 0% | 100% | 100% | 0 |
| 76139 | RS Umum Siloam Hospital Manado | 11 | 2023 | 12-10-2023 | 92.62% | 100% | 97.58% | 0% | 60.04% | 4.14% | 66.04% | 100% | 100% | 0% | 100% | 100% | 0 |
| 76140 | RS Umum Manado Medical Center | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 90.91% | 90.69% | 2.38% | 94.26% | 100% | 89.9% | 93.7% | 100% | 100% | 0 |
| 76141 | RS Bhayangkara Manado | 11 | 2023 | 12-05-2023 | 98.98% | 100% | 100% | 100% | 97.64% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 76142 | RS Umum Daerah dr.H. Jusuf SK | 11 | 2023 | 01-01-1970 | 87.05% | 90% | 90.32% | 0% | 64.42% | 12.15% | 65.87% | 100% | 100% | 0% | 92.74% | 100% | 0 |
| 76143 | RS Umum Daerah Kolonodale | 11 | 2023 | 12-06-2023 | 92.79% | 100% | 100% | 100% | 81.44% | 0% | 100% | 100% | 80.23% | 0% | 100% | 100% | 0 |
| 76144 | RS Mata Provinsi Kalimantan Timur | 11 | 2023 | - | 87.28% | 100% | 95.45% | % | 0% | 84.06% | 0% | 100% | 99.95% | 0% | 0% | 100% | 0 |
| 76145 | RS GKST Tentena | 11 | 2023 | 12-09-2023 | 86.07% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 58.3% | 0% | 100% | 100% | 0 |
| 76146 | RS Hermina Samarinda | 11 | 2023 | 12-10-2023 | 82% | 97% | 99.21% | 83.33% | 98.67% | 1.5% | 82.22% | 100% | 99.57% | 100% | 100% | 100% | 0 |
| 76147 | RS TK 4 Dr. Yanto, Sp.OT | 11 | 2023 | 12-10-2023 | 89.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 96.76% | 100% | 100% | 100% | 0 |
| 76148 | RS Umum Daerah Kabelota | 11 | 2023 | 12-09-2023 | 84% | 100% | 100% | 95.24% | 90.91% | 4% | 100% | 95% | 75% | 70% | 99% | 100% | 0 |
| 76149 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 11 | 2023 | 12-10-2023 | 80.94% | 85% | 100% | 0% | 100% | 0% | 91.49% | 100% | 97.56% | 100% | 100% | 0% | 0 |
| 76150 | RS Umum Daerah Pendau Tambu Kab Donggala | 11 | 2023 | 12-01-2023 | 88.57% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 98.64% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.