Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 7651 | RS Umum Santa Elisabeth Medan | 3 | 2026 | 92.27% | 97% | 100% | 100% | 93.85% | 1.71% | 88.48% | 100% | 100% | 94.12% | 100% | 100% | 0 |
| 7652 | RS Umum Daerah Kayuagung | 3 | 2026 | 88% | 96% | 94% | 83.33% | 80% | 100% | 100% | 79.71% | 100% | 100% | 90% | 0% | 0 |
| 7653 | RS Siloam Sriwijaya Palembang | 3 | 2026 | 92.36% | 100% | 100% | 100% | 58.98% | 0.31% | 74% | 100% | 100% | 80.95% | 100% | 100% | 0 |
| 7654 | RS Ibu dan Anak Amanna | 3 | 2026 | 91% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.65% | 0% | 100% | 0% | 0 |
| 7655 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 3 | 2026 | 84% | 93% | 100% | 0% | 96% | 0% | 100% | 100% | 87.5% | 60% | 100% | 0% | 0 |
| 7656 | Charitas Hospital Kenten | 3 | 2026 | 100% | 100% | 100% | 0% | 99.23% | 0% | 60.06% | 100% | 95.18% | 100% | 100% | 100% | 0 |
| 7657 | RS Umum Daerah Porsea | 3 | 2026 | 95.36% | 94% | 100% | 81.82% | 75% | 1.52% | 87.47% | 100% | 87.06% | 91.67% | 100% | 85.71% | 0 |
| 7658 | RS Umum Daerah Dr. Tengku Mansyur | 3 | 2026 | 88.46% | 89% | 98.04% | 90.74% | 95.85% | 2.56% | 99.17% | 94.44% | 80% | 96.84% | 98.23% | 97.94% | 0 |
| 7659 | RS Umum Daerah Muara Beliti | 3 | 2026 | 88.24% | 84% | 100% | 0% | 97.5% | 0% | 92.31% | 0% | 91.08% | 100% | 100% | 0% | 0 |
| 7660 | RS Metta Medika II | 3 | 2026 | 100% | 100% | 100% | 100% | 99.94% | 0% | 93.04% | 100% | 100% | 94.02% | 100% | 91.3% | 0 |
| 7661 | RS Umum Metta Medika | 3 | 2026 | 100% | 100% | 100% | 100% | 95.52% | 0% | 93.04% | 100% | 96.72% | 97.5% | 100% | 91.67% | 0 |
| 7662 | RS Umum Daerah Sekayu | 3 | 2026 | 85.2% | 95% | 100% | 100% | 99.95% | 0.76% | 99.32% | 100% | 99.98% | 90.22% | 100% | 100% | 0 |
| 7663 | RS Umum Daerah Dr. H. Kumpulan Pane | 3 | 2026 | 87.79% | 67% | 100% | 0% | 94.96% | 5.26% | 100% | 100% | 99.22% | 75% | 100% | 0% | 0 |
| 7664 | RS Umum Daerah Dr. FL Tobing Sibolga | 3 | 2026 | 93.33% | 89% | 100% | 0% | 88.64% | 0% | 87.54% | 100% | 100% | 0% | 100% | 100% | 0 |
| 7665 | RS Umum Daerah Sungai Lilin | 3 | 2026 | 86% | 94% | 99% | 100% | 74.06% | 0% | 100% | 100% | 95.59% | 87% | 100% | 100% | 0 |
| 7666 | RS Hermina Palembang | 3 | 2026 | 94% | 97% | 100% | 100% | 83.24% | 0.83% | 94.87% | 100% | 100% | 95.17% | 100% | 100% | 0 |
| 7667 | RS Umum Daerah Tafaeri | 3 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 7668 | RS Umum Nuraini | 3 | 2026 | 97.6% | 100% | 98.75% | 94.49% | 97.76% | 4.08% | 94.35% | 100% | 97.4% | 100% | 97.56% | 100% | 0 |
| 7669 | RS Tiga Bersaudara | 3 | 2026 | 30% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 85.37% | 87.5% | 80% | 83.33% | 0 |
| 7670 | RS Umum Daerah Bayung Lincir | 3 | 2026 | 85% | 83% | 98.1% | 100% | 57.88% | 0% | 100% | 100% | 100% | 84.38% | 100% | 100% | 0 |
| 7671 | RS Umum Daerah Kota Pinang | 3 | 2026 | 90% | 10% | 100% | 100% | 80.12% | 7.69% | 90.45% | 100% | 83.74% | 96.15% | 100% | 100% | 0 |
| 7672 | RS Umum HKBP Balige | 3 | 2026 | 96.25% | 97% | 100% | 87.76% | 90.63% | 2% | 93.49% | 100% | 98.66% | 98.56% | 98.05% | 100% | 0 |
| 7673 | RS Umum Daerah Lubai Ulu | 3 | 2026 | 84.03% | 70% | 100% | 0% | 79.45% | 0% | 100% | 100% | 86.28% | 100% | 100% | 100% | 0 |
| 7674 | RS Umum Daerah Pandan | 3 | 2026 | 85.49% | 92% | 82.85% | 25% | 70.39% | 33.33% | 85.29% | 100% | 100% | 85.71% | 98.62% | 91.67% | 0 |
| 7675 | RS Rasyida Siantar | 3 | 2026 | 99.5% | 99% | 100% | 100% | 99.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 7676 | RS Umum Daerah Gelumbang | 3 | 2026 | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 87.06% | 83.33% | 100% | 100% | 0 |
| 7677 | RS Bhayangkara M. Hasan Palembang | 3 | 2026 | 89.67% | 89% | 99.55% | 100% | 98.03% | 0.64% | 95.78% | 100% | 99.81% | 96.15% | 99.1% | 100% | 0 |
| 7678 | RS Mata Siantar | 3 | 2026 | 6.5% | 100% | 100% | 0% | 11.83% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 7679 | RS Umum Daerah Tarutung | 3 | 2026 | 95% | 100% | 83.01% | 100% | 83.24% | 7.27% | 98.84% | 100% | 96.19% | 100% | 100% | 100% | 0 |
| 7680 | RS Karunia Indah Medika | 3 | 2026 | 100% | 100% | 100% | 100% | 95.36% | 0% | 90.76% | 100% | 95.87% | 62.5% | 100% | 100% | 0 |
| 7681 | RS Umum Daerah Dr. Djasamen Saragih | 3 | 2026 | 79.84% | 83% | 100% | 0% | 36.83% | 0% | 93.64% | 100% | 95.6% | 0% | 100% | 0% | 0 |
| 7682 | RS Umum Daerah Lahat | 3 | 2026 | 87.88% | 90% | 100% | 93.33% | 93.33% | 0% | 93.33% | 100% | 93.33% | 91.67% | 100% | 90% | 0 |
| 7683 | RS Umum Daerah Dr. Hadrianus Sinaga | 3 | 2026 | 91.01% | 91% | 100% | 100% | 62.33% | 0% | 100% | 100% | 98.1% | 100% | 100% | 100% | 0 |
| 7684 | RS Umum Vita Insani | 3 | 2026 | 81.49% | 100% | 98.83% | 91.18% | 86.93% | 1.69% | 79.1% | 100% | 92.53% | 80.56% | 98.41% | 100% | 0 |
| 7685 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 3 | 2026 | 91.5% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 7686 | RS Umum Harapan | 3 | 2026 | 83.92% | 98% | 99.64% | 82.35% | 92.38% | 0% | 68.57% | 100% | 97.63% | 88% | 100% | 100% | 0 |
| 7687 | RS Tk. IV Lahat | 3 | 2026 | 88.5% | 93% | 98% | 100% | 64% | 0% | 98.67% | 100% | 91% | 97.33% | 100% | 100% | 0 |
| 7688 | RS Umum Daerah Dolok Sanggul | 3 | 2026 | 92.5% | 100% | 100% | 82.35% | 89.56% | 4.76% | 97.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 7689 | RS Tk. IV 01.07.01 | 3 | 2026 | 91.67% | 73% | 100% | 42.86% | 86.32% | 0% | 84.87% | 100% | 89.21% | 92.31% | 85.34% | 100% | 0 |
| 7690 | RS Murni Teguh Horas Insani | 3 | 2026 | 83.46% | 100% | 99.1% | 0% | 71.92% | 12.44% | 84.38% | 100% | 95.42% | 71.43% | 97.91% | 100% | 0 |
| 7691 | RS Umum Syafira | 3 | 2026 | 77% | 82% | 100% | 75% | 94.04% | 4.65% | 68.59% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 7692 | RS Islam Ibnu Sina Sigli | 3 | 2026 | 96.67% | 98% | 94% | 96.67% | 75% | 2% | 75% | 100% | 75% | 80% | 100% | 90% | 0 |
| 7693 | RS Ibu dan Anak Mutiara Bunda | 3 | 2026 | 93.37% | 100% | 100% | 55.56% | 100% | 5.77% | 100% | 100% | 98.71% | 0% | 100% | 100% | 0 |
| 7694 | RS Umum Daerah Petala Bumi | 3 | 2026 | 88.5% | 100% | 100% | 100% | 83.54% | 0% | 70.27% | 100% | 91.46% | 0% | 100% | 100% | 0 |
| 7695 | RS Khusus Mata Regina Eye Center | 3 | 2026 | 100% | 100% | 100% | 0% | 82.95% | 2.03% | 93.1% | 100% | 94.86% | 0% | 100% | 100% | 0 |
| 7696 | Charitas Hospital Arga Makmur | 3 | 2026 | 86.52% | 95% | 100% | 0% | 99.81% | 2.7% | 100% | 100% | 88.71% | 0% | 100% | 100% | 0 |
| 7697 | RS Umum Malahayati | 3 | 2026 | 96.67% | 94% | 100% | 100% | 88.36% | 1.25% | 95.15% | 100% | 98.43% | 87.5% | 100% | 100% | 0 |
| 7698 | RS Umum Daerah Sungai Rumbai | 3 | 2026 | 84.5% | 93% | 90.55% | 0% | 38.13% | 0% | 100% | 100% | 88.46% | 88.89% | 100% | 100% | 0 |
| 7699 | RS Umum Islam Ibnu Sina | 3 | 2026 | 89.79% | 100% | 100% | 0% | 92.19% | 4.41% | 78.52% | 100% | 91.62% | 0% | 100% | 100% | 0 |
| 7700 | RS Ibu dan Anak Siti Hawa | 3 | 2026 | 97.94% | 100% | 100% | 75% | 98.59% | 0% | 80.42% | 100% | 89.4% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.