Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77601 | RS Umum Tk. IV 03.07.03 Sariningsih | 11 | 2023 | 12-10-2023 | 88.5% | 86% | 100% | 100% | 85.71% | 0% | 96.5% | 100% | 100% | 91.67% | 97.47% | 92.93% | 0 |
| 77602 | RS Umum Anna Medika | 11 | 2023 | 12-08-2023 | 95.38% | 98% | 99.88% | 100% | 94.21% | 0% | 81.06% | 100% | 98.89% | 100% | 100% | 100% | 0 |
| 77603 | RS Ibu dan Anak Dr. Djoko Pramono | 11 | 2023 | 01-01-1970 | 98.5% | 96% | 100% | 100% | 94.5% | 4.29% | 88.18% | 100% | 98% | 99% | 100% | 86.49% | 0 |
| 77604 | RS Umum Ridhoka Salma | 11 | 2023 | 12-06-2023 | 99.81% | 99% | 99.89% | 100% | 98.21% | 1.8% | 71.7% | 100% | 89.18% | 62.86% | 99.48% | 97.39% | 0 |
| 77605 | RS Umum PTPN VIII | 11 | 2023 | 01-01-1970 | 85.5% | 90% | 97.5% | 100% | 84.32% | 4.03% | 93.65% | 100% | 89.87% | 85.71% | 79.17% | 86.96% | 0 |
| 77606 | RS Umum Azra | 11 | 2023 | 12-06-2023 | 92.7% | 100% | 100% | 100% | 91.24% | 0% | 72.12% | 100% | 100% | 100% | 100% | 80% | 0 |
| 77607 | RS Uni Medika Setu Bekasi | 11 | 2023 | 12-06-2023 | 99.91% | 100% | 100% | 66.67% | 93.62% | 6.86% | 43.42% | 100% | 99.16% | 31.43% | 100% | 100% | 0 |
| 77608 | RS Khusus Mata Cicendo | 11 | 2023 | 12-10-2024 | 98.48% | 100% | 100% | 0% | 81.45% | 2.09% | 99.78% | 100% | 93.19% | 100% | 100% | 100% | 0 |
| 77609 | RS Umum Daerah Kota Bogor | 11 | 2023 | 12-04-2023 | 76.1% | 90% | 100% | 100% | 90.72% | 0% | 71.2% | 100% | 100% | 70% | 99.57% | 100% | 0 |
| 77610 | RS Umum Cahya Kawaluyan | 11 | 2023 | 12-09-2023 | 94.27% | 96% | 100% | % | 44.25% | 0% | 61.32% | 100% | 99.19% | 67.09% | 99.89% | 100% | 0 |
| 77611 | RS Umum Al-Islam Bandung | 11 | 2023 | 12-08-2023 | 99.2% | 100% | 100% | 0% | 90.87% | 2.13% | 67.82% | 91.52% | 99.26% | 89.83% | 100% | 100% | 0 |
| 77612 | RS Umum Daerah Bayu Asih | 11 | 2023 | 12-08-2023 | 95.17% | 95% | 99.87% | 100% | 54.55% | 1.08% | 99.73% | 97.43% | 94.23% | 80% | 97.89% | 100% | 0 |
| 77613 | RS Umum Bunda Mulia | 11 | 2023 | 12-09-2023 | 99.49% | 100% | 100% | 100% | 97.68% | 3.12% | 93.79% | 100% | 91.43% | 85.71% | 0% | 100% | 0 |
| 77614 | RS Umum Harapan Mulia | 11 | 2023 | 12-08-2023 | 98.69% | 98% | 98.87% | 100% | 98.97% | 0% | 89.56% | 100% | 96.21% | 98.9% | 99.03% | 92.71% | 0 |
| 77615 | RS Umum St. Elisabeth | 11 | 2023 | 12-09-2023 | 85.21% | 100% | 100% | 0% | 51.89% | 3.17% | 79.77% | 98.59% | 79.91% | 0% | 100% | 100% | 0 |
| 77616 | RS Jiwa Provinsi Jawa Barat | 11 | 2023 | 12-10-2023 | 97.23% | 97% | 99.27% | % | 93.99% | % | 89.21% | 100% | 95.17% | 100% | 83.08% | 100% | 0 |
| 77617 | RS Umum El-Syifa | 11 | 2023 | 12-08-2023 | 90% | 100% | 100% | 100% | 92.09% | 0% | 100% | 100% | 86.12% | 100% | 100% | 100% | 0 |
| 77618 | RS Umum Siloam Purwakarta | 11 | 2023 | 12-06-2023 | 88.86% | 100% | 99.34% | 100% | 72.9% | 24.05% | 61.1% | 97.78% | 100% | 86.25% | 100% | 76.14% | 0 |
| 77619 | RS Khusus Bedah Halmahera Siaga | 11 | 2023 | 12-05-2023 | 96.73% | 99% | 100% | 0% | 68.29% | 0% | 49.32% | 100% | 0% | 100% | 98.36% | 100% | 0 |
| 77620 | RS Umum Rawa Lumbu | 11 | 2023 | 12-10-2023 | 89% | 100% | 100% | 100% | 69.2% | 2.3% | 79.91% | 86.96% | 86.17% | 75.71% | 99.15% | 93.94% | 0 |
| 77621 | RS Umum Rama Hadi | 11 | 2023 | 01-09-2024 | 96.49% | 100% | 100% | 100% | 86.67% | 3.28% | 95.72% | 100% | 98.16% | 100% | 100% | 100% | 0 |
| 77622 | RS Umum Kasih Insani Sukatani | 11 | 2023 | 12-08-2023 | 75.86% | 90% | 73.17% | 0% | 73.81% | 0% | 75.79% | 100% | 93.65% | 71.43% | 75% | 84.62% | 0 |
| 77623 | RS Sentra Medika Langut | 11 | 2023 | 12-05-2023 | 99.13% | 94% | 91.65% | 0% | 84.62% | 0% | 64.55% | 100% | 99.37% | 98.17% | 100% | 100% | 0 |
| 77624 | RS Umum Daerah Cikalongwetan | 11 | 2023 | 12-10-2023 | 80% | 83% | 100% | 100% | 87% | 0% | 100% | 100% | 90% | 77.27% | 100% | 100% | 0 |
| 77625 | RS Umum Daerah Lembang | 11 | 2023 | 12-10-2023 | 90.09% | 95% | 100% | 100% | 75.35% | 0% | 92.23% | 100% | 94.64% | 88.89% | 100% | 100% | 0 |
| 77626 | RS Umum IMC | 11 | 2023 | 12-07-2023 | 100% | 100% | 80.31% | % | 20% | 0% | 46.88% | 100% | 87.59% | 100% | 0% | 100% | 0 |
| 77627 | RS Umum Bina Sehat | 11 | 2023 | 12-09-2023 | 95% | 100% | 100% | 0% | 65.62% | 0% | 92.97% | 83.33% | 92.97% | 90.62% | 100% | 100% | 0 |
| 77628 | RS Umum dr. Abdul Radjak Purwakarta | 11 | 2023 | 12-07-2023 | 98% | 98% | 100% | 100% | 70% | 3.89% | 78% | 100% | 90% | 80% | 100% | 90% | 0 |
| 77629 | RS Umum Cikarang Medika | 11 | 2023 | 11-01-2024 | 90% | 93% | 100% | 97.18% | 95.73% | 0% | 77.04% | 100% | 86.7% | 83.33% | 100% | 100% | 0 |
| 77630 | RS Umum Daerah Kab.Bekasi | 11 | 2023 | 12-05-2023 | 83.23% | 98% | 92.36% | 100% | 52.3% | 2.83% | 75.84% | 100% | 80.56% | 100% | 96.95% | 100% | 0 |
| 77631 | RS Umum Kartika Husada Setu | 11 | 2023 | 12-10-2023 | 91.56% | 92% | 100% | 100% | 96.83% | 2.94% | 78.86% | 100% | 86.24% | 83.78% | 98.81% | 100% | 0 |
| 77632 | RS Umum Amanda | 11 | 2023 | 12-07-2023 | 95.54% | 100% | 99% | 100% | 90.71% | 3.85% | 94.14% | 100% | 100% | 47.37% | 100% | 100% | 0 |
| 77633 | RS Karisma Cimareme | 11 | 2023 | 12-10-2023 | 71.5% | 91% | 100% | 30% | 97.79% | 0% | 57.73% | 100% | 96.13% | 87.79% | 93.79% | 100% | 0 |
| 77634 | RS Umum Delima Asih Sisma Medika | 11 | 2023 | - | 90% | 63% | 94.51% | 0% | 88.51% | 6.82% | 70.1% | 100% | 98.96% | 40% | 100% | 100% | 0 |
| 77635 | RS Umum Asri Purwakarta | 11 | 2023 | 12-08-2023 | 79.11% | 94% | 95.43% | 100% | 81.15% | 0% | 98.29% | 100% | 67.33% | 72% | 96.42% | 100% | 0 |
| 77636 | RS Umum Lira Medika | 11 | 2023 | 12-06-2023 | 98.32% | 100% | 100% | 85.71% | 70.28% | 3.77% | 85.73% | 100% | 94.59% | 0% | 0% | 100% | 0 |
| 77637 | RS Umum Juanda | 11 | 2023 | 12-09-2023 | 95% | 98% | 100% | 100% | 81.25% | 0% | 82.03% | 88.28% | 76.56% | 52.94% | 96.09% | 83.33% | 0 |
| 77638 | RS Permata Bunda | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 80% | 100% | 100% | 0% | 0 |
| 77639 | RSAU Dr. M. Hassan Toto | 11 | 2023 | 12-04-2023 | 99.14% | 99% | 100% | 100% | 98.03% | 0.53% | 92.46% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 77640 | RS Umum Pamanukan Medical Center (PMC) | 11 | 2023 | 12-08-2023 | 81.33% | 96% | 100% | 91.18% | 76.99% | 1.66% | 75% | 100% | 100% | 85% | 100% | 83.33% | 0 |
| 77641 | RS Jantung Hasna Medika Kuningan | 11 | 2023 | 01-01-1970 | 97.25% | 100% | 100% | 0% | 77.65% | 3.33% | 94.19% | 100% | 97.1% | 93.33% | 100% | 100% | 0 |
| 77642 | RS Umum Budi Asih | 11 | 2023 | 12-09-2023 | 98.5% | 95% | 100% | 0% | 96.1% | 0% | 92.86% | 100% | 97.5% | 83.33% | 100% | 83.33% | 0 |
| 77643 | RS Umum Metro Hospitals | 11 | 2023 | 12-10-2023 | 99.8% | 100% | 100% | 86.67% | 89.82% | 3.06% | 95.18% | 100% | 96.11% | 87.69% | 100% | 100% | 0 |
| 77644 | RS Mitra Keluarga Deltamas | 11 | 2023 | 12-08-2023 | 100% | 100% | 100% | 0% | 95.35% | 0% | 76.34% | 100% | 100% | 0% | 100% | 100% | 0 |
| 77645 | RS Umum Hermina Grand Wisata | 11 | 2023 | 12-05-2023 | 91.26% | 99% | 100% | 100% | 90.67% | 1.08% | 85.13% | 100% | 99.54% | 95% | 100% | 100% | 0 |
| 77646 | RS Umum Salak | 11 | 2023 | 12-08-2023 | 84.96% | 77% | 100% | 0% | 59.8% | 0% | 70.05% | 100% | 90.9% | 80.09% | 97.01% | 81.82% | 0 |
| 77647 | RS Umum Haji Syaiful Anwar | 11 | 2023 | 01-01-1970 | 75% | 70% | 74% | 100% | 66% | 13.33% | 78% | 95.24% | 100% | 88.24% | 65% | 100% | 0 |
| 77648 | RS Umum Daerah Bandung Kiwari | 11 | 2023 | 12-08-2023 | 91.96% | 98% | 99.54% | 71.43% | 43.25% | 1.19% | 72.13% | 99.68% | 100% | 82.98% | 96.35% | 100% | 0 |
| 77649 | RS Umum Kharisma | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 96.94% | 0% | 96.91% | 0% | 100% | 100% | 100% | 0% | 0 |
| 77650 | RS Umum Sentra Medika | 11 | 2023 | 12-07-2023 | 92.54% | 87% | 99.9% | 100% | 25.61% | 0% | 88.19% | 100% | 99.92% | 85.94% | 95.96% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.