Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77701 | RS Umum Pusat Dr. Hasan Sadikin | 11 | 2023 | 12-08-2023 | 96.23% | 100% | 100% | 0% | 85.16% | 2.37% | 90.7% | 98.92% | 99.13% | 100% | 99.55% | 100% | 0 |
| 77702 | RS EMC Cibitung | 11 | 2023 | 12-09-2023 | 88.33% | 100% | 100% | 100% | 93.16% | 0% | 80.52% | 100% | 94.54% | 100% | 100% | 100% | 0 |
| 77703 | RS Umum Puspa Husada | 11 | 2023 | 12-08-2023 | 94% | 100% | 100% | 100% | 100% | 0% | 90.77% | 100% | 90.91% | 100% | 100% | 100% | 0 |
| 77704 | RS Bedah Budi Kasih | 11 | 2023 | 12-10-2023 | 95.28% | 91% | 98.06% | % | 89.34% | 0% | 89.03% | 100% | 100% | 0% | 100% | 100% | 0 |
| 77705 | RS Cenka | 11 | 2023 | 12-06-2023 | 85% | 92% | 100% | 100% | 93.33% | 0% | 83.33% | 100% | 95.37% | 80% | 100% | 80% | 0 |
| 77706 | RS Umum Dokter Adam Talib | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | % | 95.24% | 0% | 92.86% | 0% | 100% | 100% | 100% | 0% | 0 |
| 77707 | RS Umum Assyifa Sukabumi | 11 | 2023 | 12-08-2023 | 98% | 99% | 100% | 100% | 77.2% | 2.73% | 78.77% | 100% | 98.92% | 80% | 99% | 94.44% | 0 |
| 77708 | RS Umum Karya Husada | 11 | 2023 | 12-06-2023 | 99.69% | 99% | 98.5% | 0% | 78.71% | 1.13% | 50.36% | 96.26% | 99.96% | 52.63% | 99.48% | 100% | 0 |
| 77709 | RS Mitra Plumbon Majalengka | 11 | 2023 | 12-07-2023 | 92.63% | 98% | 100% | 85.71% | 99.22% | 0.39% | 70.14% | 100% | 86.99% | 89.89% | 98.33% | 100% | 0 |
| 77710 | RS EMC Pekayon | 11 | 2023 | 12-08-2023 | 87.28% | 100% | 100% | 0% | 96.77% | 0.74% | 69.56% | 100% | 99.77% | 95.83% | 100% | 98.65% | 0 |
| 77711 | RS Umum Immanuel Bandung | 11 | 2023 | 12-10-2023 | 91.09% | 96% | 100% | % | 95.61% | 1.41% | 66.1% | 100% | 88.31% | 83.33% | 100% | 100% | 0 |
| 77712 | RS Hermina Karawang | 11 | 2023 | 12-04-2023 | 98.1% | 96% | 100% | 100% | 80% | 1.2% | 57% | 100% | 98% | 80% | 85% | 100% | 0 |
| 77713 | RS Umum Harapan Keluarga Jababeka | 11 | 2023 | 12-06-2023 | 100% | 100% | 100% | 100% | 78.75% | 100% | 100% | 100% | 100% | 100% | 97.79% | 100% | 0 |
| 77714 | RS Umum Kartika Kasih | 11 | 2023 | 12-07-2023 | 84% | 100% | 90% | 4.88% | 74.52% | 20.05% | 74% | 100% | 98.83% | 77.78% | 90% | 100% | 0 |
| 77715 | RS Pasar Minggu Cirebon | 11 | 2023 | 01-01-1970 | 93.5% | 80% | 92% | 96.67% | 100% | 100% | 100% | 94% | 100% | 96% | 100% | 95% | 0 |
| 77716 | RS Umum Medirossa 2 | 11 | 2023 | 12-05-2023 | 87% | 93% | 99.74% | 100% | 86.77% | 0% | 87% | 100% | 94.96% | 88.89% | 99.41% | 93% | 0 |
| 77717 | RS Umum Daerah Sumedang | 11 | 2023 | 12-08-2023 | 92.72% | 90% | 100% | 100% | 42.34% | 1.38% | 95.07% | 100% | 96.02% | 100% | 99.81% | 100% | 0 |
| 77718 | RS Umum Permata Cirebon | 11 | 2023 | 01-08-2024 | 82.76% | 99% | 100% | 100% | 75.04% | 2.07% | 97.4% | 100% | 97.87% | 86.67% | 100% | 92.86% | 0 |
| 77719 | RS Umum Santo Yusup | 11 | 2023 | 12-06-2023 | 80.26% | 78% | 95.72% | 0% | 95% | 0% | 85.78% | 100% | 98.96% | 78.79% | 100% | 0% | 0 |
| 77720 | RS Ananda Tambun Selatan | 11 | 2023 | 12-06-2023 | 82.5% | 90% | 80% | 90% | 97.88% | 0% | 93.42% | 100% | 98.99% | 80% | 98.27% | 80% | 0 |
| 77721 | RS Umum Izza | 11 | 2023 | 12-10-2023 | 67.5% | 96% | 100% | 100% | 37.11% | 2.63% | 65.84% | 91.94% | 96.63% | 100% | 96.92% | 100% | 0 |
| 77722 | RS Umum Daerah Al-Mulk | 11 | 2023 | 12-10-2023 | 87.6% | 100% | 100% | 0% | 84% | 0% | 84% | 100% | 60.45% | 80% | 100% | 100% | 0 |
| 77723 | RS Umum Dr. Iqbali Taufan | 11 | 2023 | 01-01-1970 | 72% | 75% | 77.5% | % | 100% | 0% | 50% | 100% | 99.98% | 0% | 50% | 80% | 0 |
| 77724 | RS Umum Pertamina Balongan Indramayu | 11 | 2023 | 12-10-2023 | 100% | 100% | 99.48% | 0% | 92.15% | 0% | 80.73% | 100% | 87.13% | 100% | 100% | 100% | 0 |
| 77725 | RS Umum Daerah Arjawinangun | 11 | 2023 | 12-04-2023 | 98.01% | 99% | 98.96% | 100% | 91.76% | 4.65% | 84.94% | 100% | 89.55% | 86.05% | 98.81% | 100% | 0 |
| 77726 | RS Ibu dan Anak Pasutri | 11 | 2023 | 12-09-2023 | 84% | 100% | 100% | 100% | 46% | 0% | 95% | 100% | 84% | 0% | 100% | 100% | 0 |
| 77727 | RS Ananda Babelan | 11 | 2023 | 12-07-2023 | 92.19% | 90% | 92.99% | 80% | 70% | 36.84% | 31.27% | 100% | 100% | 88.27% | 100% | 83.33% | 0 |
| 77728 | RS Umum Asri Medika | 11 | 2023 | 12-09-2023 | 93.5% | 97% | 100% | 91.67% | 80.28% | 100% | 47.37% | 100% | 100% | 0% | 100% | 100% | 0 |
| 77729 | RS Umum Bungsu | 11 | 2023 | 12-08-2023 | 84% | 92% | 100% | % | 94.88% | 100% | 94.07% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 77730 | RS Umum Permata Keluarga Lippo Cikarang | 11 | 2023 | 12-08-2023 | 88.27% | 100% | 100% | 0% | 87.73% | 1.14% | 70.5% | 100% | 99.2% | 100% | 100% | 100% | 0 |
| 77731 | RS Umum Melania | 11 | 2023 | 12-08-2023 | 93% | 99% | 100% | 100% | 92% | 0% | 98% | 100% | 95% | 96% | 100% | 98.61% | 0 |
| 77732 | RS Paru Provinsi Jawa Barat | 11 | 2023 | 12-10-2023 | 97.51% | 96% | 98.17% | 80% | 100% | 0% | 96.87% | 100% | 98.25% | 97.42% | 96.67% | 100% | 0 |
| 77733 | RS Umum Daerah Mursid Ibnu Syafiuddin | 11 | 2023 | 12-06-2023 | 63.31% | 67% | 92.57% | 100% | 58.74% | 100% | 75% | 100% | 93.04% | 58.33% | 92.57% | 66.67% | 0 |
| 77734 | RS Umum Annisa | 11 | 2023 | 12-06-2023 | 86.13% | 100% | 100% | 77.78% | 55.93% | 0.86% | 61.35% | 100% | 91.96% | 90.29% | 100% | 100% | 0 |
| 77735 | RS Umum MM Indramayu | 11 | 2023 | 12-07-2023 | 85.34% | 100% | 100% | 100% | 95.31% | 3.28% | 95.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77736 | RS Umum Karina Medika | 11 | 2023 | 12-04-2023 | 91.86% | 96% | 96.57% | 100% | 98.05% | 0% | 88.91% | 100% | 83.33% | 85.71% | 100% | 87.5% | 0 |
| 77737 | RS Umum Hermina Arcamanik | 11 | 2023 | 12-08-2023 | 92.03% | 100% | 100% | 100% | 81% | 0.13% | 97.35% | 100% | 100% | 84.3% | 100% | 100% | 0 |
| 77738 | RS Umum Trimitra | 11 | 2023 | 12-08-2023 | 87.57% | 94% | 100% | 100% | 100% | 0% | 91.74% | 100% | 100% | 92.59% | 100% | 0% | 0 |
| 77739 | RS EMC Cikarang | 11 | 2023 | 12-10-2023 | 93.32% | 100% | 100% | 0% | 98.56% | 7.56% | 93.53% | 100% | 88.7% | 100% | 100% | 100% | 0 |
| 77740 | RS Umum Medirossa Cikarang | 11 | 2023 | 12-09-2023 | 99.68% | 96% | 94.74% | 0% | 24.94% | 0% | 83.33% | 100% | 75.57% | 100% | 100% | 100% | 0 |
| 77741 | RS Mitra Plumbon Indramayu | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 76.92% | 57.42% | 3.1% | 85.49% | 100% | 91.74% | 100% | 99.96% | 100% | 0 |
| 77742 | RS Pertamina Cirebon | 11 | 2023 | 07-08-2024 | 88.52% | 100% | 100% | 100% | 89.06% | 0% | 42.9% | 100% | 81.08% | 100% | 100% | 100% | 0 |
| 77743 | RS Hermina Metland Cibitung | 11 | 2023 | 12-08-2023 | 91.6% | 100% | 100% | 100% | 98.32% | 0% | 94.27% | 100% | 100% | 96.52% | 100% | 100% | 0 |
| 77744 | BMC Mayapada Hospital | 11 | 2023 | 12-08-2023 | 99.36% | 100% | 99.83% | 100% | 84.36% | 2.31% | 98.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77745 | RS Umum Daerah Waled | 11 | 2023 | 12-10-2023 | 78.66% | 99% | 98.4% | 90.91% | 77.33% | 1.83% | 82.21% | 100% | 79.98% | 100% | 99.13% | 100% | 0 |
| 77746 | RS DKH Cikarang barat | 11 | 2023 | 12-08-2023 | 63.83% | 76% | 100% | 75% | 60.96% | 0% | 45.24% | 100% | 100% | 97.92% | 100% | 80% | 0 |
| 77747 | RS San Medical Center | 11 | 2023 | 12-06-2023 | 96% | 95% | 95% | 100% | 80% | 0% | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 77748 | RS Ibu dan Anak Irhamna Indramayu | 11 | 2023 | 12-10-2023 | 80% | 85% | 79% | 100% | 37.5% | 0% | 50% | 85.71% | 27.8% | 100% | 100% | 100% | 0 |
| 77749 | RS Umum Mitra Plumbon | 11 | 2023 | 12-09-2023 | 100% | 100% | 100% | 0% | 99.57% | 4.43% | 68.05% | 100% | 82.75% | 92.41% | 100% | 100% | 0 |
| 77750 | RS Umum Muhammadiyah | 11 | 2023 | 12-12-2023 | 87.27% | 99% | 88.75% | 100% | 55% | 1.21% | 65.9% | 85.56% | 93.59% | 90% | 91.18% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.