Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77801 | RS Umum Citra Sari Husada | 12 | 2023 | 01-10-2024 | 81.71% | 85% | 100% | 100% | 86.72% | 3.28% | 83.85% | 100% | 100% | 82.07% | 100% | 100% | 87.9 |
| 77802 | RS Umum Bunda Mulia | 12 | 2023 | 01-08-2024 | 99.75% | 100% | 100% | 100% | 97.48% | 7.69% | 88.14% | 100% | 91.05% | 100% | 100% | 100% | 99.78 |
| 77803 | RS Umum Rama Hadi | 12 | 2023 | 01-09-2024 | 96.23% | 100% | 100% | 0% | 90% | 2.34% | 87.27% | 100% | 98.64% | 100% | 100% | 100% | 88 |
| 77804 | RS Umum Daerah Karawang | 12 | 2023 | 01-09-2024 | 86.71% | 99% | 100% | 100% | 18.2% | 34.88% | 99.93% | 100% | 99.97% | 88.46% | 100% | 100% | 84.75 |
| 77805 | RS Ibu dan Anak Gizar | 12 | 2023 | 01-08-2024 | 80% | 85% | 91.18% | 100% | 82.46% | 0% | 88.24% | 100% | 96.05% | 81.5% | 88.89% | 90% | 80 |
| 77806 | RS Ibu dan Anak Dian | 12 | 2023 | 01-10-2024 | 94.29% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 77807 | RS Umum Karya Husada | 12 | 2023 | 01-05-2024 | 99.53% | 99% | 99.04% | 0% | 77.99% | 3.72% | 50.26% | 90.18% | 100% | 62.26% | 95.78% | 100% | 84 |
| 77808 | RS Umum Islam Karawang | 12 | 2023 | 01-08-2024 | 60.58% | 81% | 91.24% | 100% | 54.73% | 19.83% | 76.6% | 100% | 95.23% | 84.07% | 90.85% | 100% | 77.68 |
| 77809 | Rumah Sakit Mitra Plumbon Cibitung | 12 | 2023 | 01-10-2024 | 86.89% | 100% | 100% | 100% | 90.77% | 2.19% | 75.5% | 100% | 88.39% | 83.33% | 100% | 100% | 88.09 |
| 77810 | RS Umum Assyifa Sukabumi | 12 | 2023 | 01-10-2024 | 99% | 98% | 99.5% | 100% | 84.2% | 2.3% | 65.94% | 100% | 95.72% | 80% | 97% | 88.89% | 94 |
| 77811 | RS Umum Daerah Sumedang | 12 | 2023 | 01-09-2024 | 92.28% | 90% | 100% | 100% | 64.94% | 0% | 92.47% | 100% | 96.02% | 100% | 98.89% | 100% | 86 |
| 77812 | RS Ibu dan Anak Livasya | 12 | 2023 | 01-09-2024 | 89.8% | 100% | 100% | 100% | 64% | 0% | 83.45% | 100% | 66.49% | 100% | 100% | 100% | 0 |
| 77813 | RS Umum Kartika Kasih | 12 | 2023 | 01-09-2024 | 83% | 100% | 89% | 98.04% | 79.11% | 16.94% | 75% | 100% | 99.84% | 77.78% | 87% | 100% | 67.5 |
| 77814 | RS Hermina Karawang | 12 | 2023 | 01-03-2024 | 99.4% | 99% | 100% | 96% | 76% | 3% | 78% | 100% | 98% | 82% | 93% | 100% | 93 |
| 77815 | Siloam Hospitals Lippo Cikarang | 12 | 2023 | 01-10-2024 | 87.93% | 68% | 98.65% | 100% | 71.37% | 17.92% | 67.86% | 100% | 93.93% | 93.33% | 100% | 100% | 0 |
| 77816 | RS Umum Daerah Linggajati Kuningan | 12 | 2023 | - | 81.64% | 96% | 98.76% | 100% | 80.95% | 0% | 80.49% | 100% | 81.06% | 81.12% | 80.61% | 0% | |
| 77817 | RS Mitra Plumbon Majalengka | 12 | 2023 | 01-05-2024 | 92.75% | 99% | 100% | 37.5% | 95.56% | 0.62% | 73.4% | 100% | 86.76% | 90.62% | 98.37% | 100% | 86.77 |
| 77818 | RS Umum Daerah Al-Mulk | 12 | 2023 | 01-10-2024 | 71.48% | 100% | 100% | 0% | 53.56% | 0% | 74.87% | 100% | 67.9% | 83.33% | 100% | 0% | 81.72 |
| 77819 | RS Bedah Budi Kasih | 12 | 2023 | 01-09-2024 | 95.54% | 98% | 99.11% | % | 29.76% | 0% | 88.55% | 100% | 100% | 0% | 100% | 100% | 80.15 |
| 77820 | RS Umum Pusat Dr. Hasan Sadikin | 12 | 2023 | 01-09-2024 | 95.48% | 100% | 99.65% | 50% | 90.27% | 2.43% | 94.79% | 99.36% | 98.95% | 100% | 99.4% | 100% | 0 |
| 77821 | RS Khusus Mata Cicendo | 12 | 2023 | 12-10-2024 | 97.84% | 100% | 100% | 0% | 82.55% | 1.24% | 99.42% | 100% | 93.19% | 100% | 100% | 100% | 87 |
| 77822 | RS Mitra Husada Ciawigebang | 12 | 2023 | 01-09-2024 | 100% | 100% | 98.9% | % | 88.66% | 0% | 87.36% | 100% | 100% | 75.68% | 89.58% | 100% | 76.25 |
| 77823 | RS Umum Daerah Cideres | 12 | 2023 | 01-09-2024 | 85.76% | 95% | 96.67% | 0% | 13.3% | 34.67% | 98.05% | 98.61% | 79.39% | 82.31% | 100% | 0% | 82.88 |
| 77824 | RSU Bhayangkara Tk. II Sartika Asih | 12 | 2023 | 01-10-2024 | 84.71% | 96% | 100% | 100% | 69.99% | 0% | 99.19% | 100% | 99.33% | 0% | 100% | 100% | 0 |
| 77825 | RS Umum Dokter Adam Talib | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | % | 93.6% | 0% | 93.94% | 0% | 100% | 100% | 100% | 0% | 86.8 |
| 77826 | RS Umum KMC Luragung | 12 | 2023 | 01-10-2024 | 84.24% | 83% | 99.89% | 80% | 78.24% | 0% | 70.65% | 84.62% | 72.38% | 84.17% | 96.4% | 80% | 0 |
| 77827 | RS Umum Bhayangkara Indramayu | 12 | 2023 | 01-05-2024 | 88.52% | 90% | 100% | 100% | 46.43% | 0% | 75.53% | 100% | 99.8% | 0% | 22.14% | 100% | 96.19 |
| 77828 | RS Umum Mitra Keluarga Cikarang | 12 | 2023 | 01-08-2024 | 99.82% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86.83 |
| 77829 | RS Umum Daerah M. A. Sentot Patrol | 12 | 2023 | 01-10-2024 | 91.29% | 95% | 100% | 95.24% | 93.13% | 1.06% | 97.43% | 71.95% | 94.56% | 94.72% | 100% | 100% | 40 |
| 77830 | RS Umum Bhayangkara Tk IV Bogor | 12 | 2023 | - | 94% | 83% | 100% | 100% | 89.41% | 0% | 88% | 100% | 90.43% | 100% | 100% | 100% | 0 |
| 77831 | RS Umum Daerah Kab. Indramayu | 12 | 2023 | 01-10-2024 | 96.65% | 95% | 99.89% | 0% | 58.89% | 25.64% | 93.14% | 100% | 98.18% | 100% | 66.74% | 100% | 89.15 |
| 77832 | RS Graha Medika Bogor | 12 | 2023 | 01-10-2024 | 82.13% | 74% | 100% | 89.47% | 72.86% | 50% | 54.43% | 98.21% | 90.34% | 100% | 100% | 100% | 82 |
| 77833 | RS Umum Sentral Medika | 12 | 2023 | 01-07-2024 | 100% | 98% | 16.68% | 20.93% | 41.77% | 13.89% | 92.97% | 100% | 100% | 100% | 26.8% | 100% | 100 |
| 77834 | RS Umum Pakuwon | 12 | 2023 | 01-07-2024 | 95.5% | 94% | 100% | % | 9.64% | 0% | 66.22% | 100% | 100% | 0% | 96.43% | 100% | 2568 |
| 77835 | RS Umum Hermina Grand Wisata | 12 | 2023 | 01-08-2024 | 91.95% | 100% | 100% | 100% | 91.78% | 0.91% | 90% | 100% | 100% | 90.91% | 100% | 100% | 90.04 |
| 77836 | RS Paru Dr. H. A. Rotinsulu | 12 | 2023 | 01-08-2024 | 90.81% | 100% | 100% | % | 87.91% | 0% | 97.22% | 100% | 99.3% | 95.6% | 100% | 100% | 92.64 |
| 77837 | RS Umum Hermina Galaxy | 12 | 2023 | 01-10-2024 | 91.2% | 100% | 100% | 100% | 84.38% | 0.3% | 86.96% | 100% | 100% | 85.37% | 100% | 100% | 0 |
| 77838 | RS Umum Daerah R. Syamsudin, SH | 12 | 2023 | 01-10-2024 | 85.35% | 97% | 100% | 82.35% | 74.47% | 1.63% | 97.34% | 100% | 88.18% | 93.75% | 100% | 100% | 82.31 |
| 77839 | RS Umum Harapan Keluarga | 12 | 2023 | 01-05-2024 | 94.13% | 92% | 97.63% | 8.33% | 75.71% | 4.94% | 72.95% | 100% | 93.86% | 0% | 96% | 100% | 0 |
| 77840 | RS Umum Amanda Mitra Keluarga | 12 | 2023 | 01-04-2024 | 93.96% | 99% | 100% | 100% | 97.48% | 0% | 95.59% | 100% | 100% | 61.54% | 100% | 100% | 78 |
| 77841 | RS Umum Bhayangkara Setukpa Lemdikpol | 12 | 2023 | 01-10-2024 | 95% | 100% | 100% | 100% | 93.83% | 2.56% | 83.33% | 100% | 93.51% | 80% | 100% | 86.67% | 85 |
| 77842 | RS Jantung Hasna Medika Kuningan | 12 | 2023 | 01-01-1970 | 99.18% | 100% | 100% | 0% | 72.35% | 0% | 97.92% | 100% | 98% | 93.33% | 100% | 100% | 87 |
| 77843 | RS Umum Daerah Bandung Kiwari | 12 | 2023 | 01-10-2024 | 89.38% | 94% | 99.62% | 33.33% | 53.58% | 0.93% | 86.51% | 99.55% | 100% | 78.95% | 97.94% | 100% | 88.78 |
| 77844 | RS Umum Karya Medika II | 12 | 2023 | 01-10-2024 | 82.9% | 100% | 100% | 100% | 100% | 7.69% | 41.16% | 100% | 90.24% | 100% | 100% | 100% | 80.268 |
| 77845 | RS Umum Universitas Muhammadiyah Cirebon | 12 | 2023 | 01-09-2024 | 60% | 60% | 65% | 80% | 73.33% | 7.59% | 80% | 98% | 85.71% | 75% | 76% | 80% | 70 |
| 77846 | RS Umum Advent Bandung | 12 | 2023 | 01-09-2024 | 83.25% | 98% | 96.97% | 100% | 96.66% | 0% | 69.3% | 99.57% | 92.63% | 0% | 99.85% | 100% | 0 |
| 77847 | RS Umum Bhakti Husada | 12 | 2023 | 01-10-2024 | 96.66% | 93% | 100% | 96.88% | 98.85% | 6.01% | 97.13% | 100% | 100% | 0% | 99.7% | 100% | 96.6 |
| 77848 | RS Umum Mitra Plumbon | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 91.26% | 4.35% | 63.23% | 100% | 82.75% | 95.12% | 100% | 100% | 85.6 |
| 77849 | RS Umum Pindad | 12 | 2023 | 12-10-2024 | 85.2% | 100% | 100% | 100% | 78.42% | 1.59% | 79.17% | 100% | 98.87% | 97.96% | 100% | 100% | 0 |
| 77850 | RS Umum Karya Medika | 12 | 2023 | 01-08-2024 | 85.67% | 82% | 100% | 100% | 94.89% | 8.88% | 70.9% | 100% | 99.73% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.