Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77901 | RS Umum IMC | 12 | 2023 | 01-08-2024 | 100% | 100% | 79.31% | 0% | 30% | 0% | 51.91% | 98.85% | 88.24% | 100% | 0% | 100% | 100 |
| 77902 | RS Umum Daerah Cikalongwetan | 12 | 2023 | 01-11-2024 | 78% | 82% | 100% | 100% | 87% | 0% | 87.5% | 100% | 88% | 80% | 100% | 100% | |
| 77903 | RS Umum Lira Medika | 12 | 2023 | 01-08-2024 | 98.35% | 100% | 99.98% | 100% | 72.6% | 1.68% | 87.13% | 100% | 94.57% | 0% | 100% | 100% | 98.48 |
| 77904 | RS Umum Daerah Pandega Pangandaran | 12 | 2023 | 01-08-2024 | 96% | 97% | 98.06% | 94.12% | 89.06% | 0% | 93.75% | 98.59% | 67.19% | 66.67% | 100% | 100% | 79.65 |
| 77905 | RS Umum Siloam Purwakarta | 12 | 2023 | 01-08-2024 | 89.12% | 100% | 100% | 100% | 69.09% | 33.33% | 61.57% | 98.68% | 100% | 95.88% | 100% | 86.17% | 96.2 |
| 77906 | RS Jiwa Provinsi Jawa Barat | 12 | 2023 | 01-11-2024 | 89.78% | 96% | 99.01% | % | 73.8% | % | 90.88% | 100% | 94.84% | 57.14% | 77.63% | 0% | 92.18 |
| 77907 | RS Umum Hosana Medica | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 96.67% | 0% | 83.33% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 77908 | RS Umum Daerah Kab.Bekasi | 12 | 2023 | 01-12-2024 | 83.55% | 99% | 93.9% | 100% | 54.23% | 3.85% | 73.05% | 99.64% | 79.61% | 100% | 98.43% | 100% | 82.38 |
| 77909 | RS Umum Harapan Mulia | 12 | 2023 | 01-09-2024 | 96.29% | 92% | 96.39% | 100% | 99.52% | 0% | 81.05% | 100% | 100% | 100% | 98.68% | 94.29% | 99.2 |
| 77910 | RS Umum Daerah Bayu Asih | 12 | 2023 | 01-10-2024 | 94.22% | 96% | 99.78% | 100% | 66.67% | 1.65% | 99.73% | 97.25% | 93.58% | 100% | 98.79% | 100% | 82.88 |
| 77911 | RS Umum Fikri Medika | 12 | 2023 | 01-08-2024 | 99.21% | 100% | 99.52% | 0% | 97.74% | 0% | 62.7% | 100% | 87.59% | 0% | 99.78% | 100% | 83.6 |
| 77912 | RS Indo Sehat 2003 | 12 | 2023 | 01-09-2024 | 100% | 100% | 99% | 100% | 85.52% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 4.5 |
| 77913 | RS Ibu dan Anak Irhamna Indramayu | 12 | 2023 | 01-10-2024 | 90% | 89% | 80% | % | 57.14% | % | 70% | 100% | 76.19% | 100% | 90% | 100% | 80 |
| 77914 | RS DKH Cikarang barat | 12 | 2023 | 01-10-2024 | 77.59% | 92% | 100% | 83.33% | 54.32% | 0% | 65.78% | 100% | 100% | 97.57% | 100% | 100% | 59 |
| 77915 | BMC Mayapada Hospital | 12 | 2023 | 01-08-2024 | 99.47% | 100% | 100% | 100% | 85.6% | 3.39% | 99.65% | 100% | 100% | 100% | 100% | 100% | 92.22 |
| 77916 | RS Umum Mutiara Hati | 12 | 2023 | 01-10-2024 | 87.37% | 89% | 100% | 100% | 67.32% | 100% | 71.35% | 100% | 99.89% | 96.52% | 100% | 100% | 97.98 |
| 77917 | RS Mitra Plumbon Indramayu | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 77.78% | 51.52% | 3.45% | 82.66% | 100% | 93.14% | 98.7% | 98.8% | 100% | 82.76 |
| 77918 | RS Umum Trimitra | 12 | 2023 | 01-09-2024 | 90.41% | 92% | 100% | 100% | 100% | 0% | 85.9% | 100% | 100% | 92.65% | 100% | 0% | 94.3 |
| 77919 | RS Syahid Al Irsyad | 12 | 2023 | - | 90% | 83% | 93.33% | 100% | 93.75% | 33.33% | 80% | 90% | 90.91% | 90% | 83.33% | 83.33% | 95 |
| 77920 | RS Umum Daerah Mursid Ibnu Syafiuddin | 12 | 2023 | 01-08-2024 | 60.19% | 67% | 94.54% | 66.67% | 63.46% | 100% | 87.74% | 100% | 91.4% | 62.5% | 90.76% | 50% | 72.5 |
| 77921 | RS Umum Melania | 12 | 2023 | 01-09-2024 | 94% | 100% | 100% | 100% | 97% | 0% | 100% | 100% | 92% | 96% | 100% | 100% | 82 |
| 77922 | RS Sentra Medika Langut | 12 | 2023 | 01-08-2024 | 97.49% | 60% | 92.63% | 0% | 86.49% | 0% | 65.22% | 100% | 97.1% | 97.31% | 100% | 100% | 98 |
| 77923 | RS Umum Asri Medika | 12 | 2023 | 01-09-2024 | 95.5% | 93% | 100% | 100% | 83.71% | 6.25% | 81.82% | 100% | 100% | 0% | 100% | 83.33% | 4 |
| 77924 | RS Umum Sentra Medika | 12 | 2023 | 01-06-2024 | 91.84% | 92% | 100% | 100% | 32.88% | 2.15% | 86.26% | 100% | 99.92% | 95.27% | 92.58% | 100% | 0 |
| 77925 | RS Umum Pertamina Balongan Indramayu | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 88% | 0% | 86.15% | 100% | 91.67% | 100% | 100% | 100% | 80 |
| 77926 | RS Ibu dan Anak Pasutri | 12 | 2023 | 01-10-2024 | 80% | 90% | 100% | 100% | 61.5% | 100% | 100% | 100% | 91.27% | 100% | 100% | 100% | 90 |
| 77927 | RS Ibu dan Anak Taman Harapan Baru | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 83.33% | 61.29% | 4.29% | 72.5% | 100% | 93.88% | 82.61% | 100% | 100% | 0 |
| 77928 | RS Umum MM Indramayu | 12 | 2023 | 01-09-2024 | 85.38% | 100% | 100% | 100% | 96.09% | 3.23% | 96.03% | 100% | 100% | 100% | 100% | 100% | 99.6 |
| 77929 | RS Umum Rosela | 12 | 2023 | - | 88.5% | 84% | 85.71% | 100% | 68.75% | 4% | 70.59% | 98% | 100% | 58.82% | 85.29% | 100% | 0 |
| 77930 | RS Umum Vania | 12 | 2023 | 01-09-2024 | 93.2% | 98% | 99.13% | 100% | 86.08% | 0% | 78.49% | 100% | 99.18% | 72.89% | 99.85% | 100% | 90 |
| 77931 | RS Umum Daerah Kota Bandung | 12 | 2023 | 07-10-2024 | 86.32% | 100% | 97.39% | 67.05% | 72.02% | 100% | 99.15% | 97.47% | 99.31% | 92.9% | 100% | 100% | 87.6 |
| 77932 | RS Khusus Bedah Halmahera Siaga | 12 | 2023 | 01-05-2024 | 95.09% | 99% | 98.86% | 0% | 66.04% | 0% | 43.08% | 100% | 0% | 100% | 100% | 100% | 86 |
| 77933 | RS Umum Azra | 12 | 2023 | 01-08-2024 | 91.56% | 100% | 100% | 50% | 91.81% | 0% | 73.47% | 100% | 100% | 100% | 100% | 100% | 99.44 |
| 77934 | RS Umum Helsa | 12 | 2023 | 01-09-2024 | 80.98% | 97% | 98.21% | 0% | 91.18% | 1.67% | 98.18% | 100% | 96.17% | 80% | 79.17% | 100% | 88.7 |
| 77935 | RS Umum Daerah Subang | 12 | 2023 | 01-10-2024 | 90.87% | 93% | 98.86% | 50% | 79.48% | 2.41% | 97.72% | 96.86% | 78.04% | 0% | 100% | 100% | 85.41 |
| 77936 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 12 | 2023 | 01-01-2024 | 100% | 100% | 100% | 0% | 60.29% | 0% | 60% | 100% | 78% | 65% | 100% | 100% | 70 |
| 77937 | RS Umum Daerah Kota Bogor | 12 | 2023 | 01-02-2024 | 79.5% | 91% | 99.87% | 100% | 90.47% | 0.66% | 73.65% | 100% | 100% | 70% | 97.82% | 100% | 92.88 |
| 77938 | RS Umum El-Syifa | 12 | 2023 | 01-10-2024 | 90% | 100% | 100% | 100% | 84.91% | 0% | 100% | 100% | 89.31% | 100% | 100% | 100% | 100 |
| 77939 | RS Uni Medika Setu Bekasi | 12 | 2023 | 01-07-2024 | 99.46% | 99% | 100% | 100% | 92.89% | 0% | 43.82% | 100% | 99.63% | 26.09% | 0% | 100% | 99 |
| 77940 | RS San Medical Center | 12 | 2023 | - | 100% | 94% | 95% | 100% | 86.67% | 0% | 84.78% | 100% | 100% | 100% | 100% | 100% | 99 |
| 77941 | RS Umum St. Elisabeth | 12 | 2023 | 01-10-2024 | 89.93% | 100% | 100% | 0% | 46.27% | 2.02% | 82.83% | 98.08% | 81.46% | 0% | 100% | 100% | 96 |
| 77942 | RS Umum Al-Islam Bandung | 12 | 2023 | 01-09-2024 | 98.81% | 99% | 99.95% | 0% | 92.36% | 6.59% | 67.71% | 89.32% | 98.24% | 92.31% | 100% | 100% | 80.73 |
| 77943 | RS Umum Kuningan Medical Center | 12 | 2023 | 01-10-2024 | 78.22% | 91% | 100% | 100% | 99.5% | 3.77% | 57.94% | 100% | 93.12% | 76.92% | 87.95% | 62.5% | 81.3 |
| 77944 | RS Umum Hermina Bogor | 12 | 2023 | 01-09-2024 | 96.28% | 100% | 100% | 100% | 95% | 0% | 98.88% | 100% | 96.42% | 84.21% | 100% | 100% | 97.87 |
| 77945 | RS Umum Yukum Medical Centre | 12 | 2023 | 01-05-2024 | 98.8% | 99% | 95.4% | 100% | 50.32% | 0% | 70.69% | 100% | 100% | 90.62% | 97.03% | 90.91% | 0 |
| 77946 | RS Umum Daerah Banyuasin | 12 | 2023 | 01-09-2024 | 88.32% | 87% | 97.78% | 100% | 92.52% | 0% | 99.9% | 100% | 93.55% | 0% | 100% | 100% | 91.06 |
| 77947 | RS Umum Bumi Waras | 12 | 2023 | 01-09-2024 | 82.5% | 97% | 100% | 66.67% | 84% | 0% | 78.78% | 100% | 82.26% | 76.62% | 95.21% | 100% | 98.55 |
| 77948 | Charitas Hospital Arga Makmur | 12 | 2023 | 01-08-2024 | 72.04% | 78% | 100% | 0% | 100% | 0% | 100% | 100% | 88.11% | 0% | 99.11% | 100% | 89.39 |
| 77949 | RS Ibu dan Anak AL-Barra | 12 | 2023 | 01-09-2024 | 93.66% | 95% | 99.13% | 97.78% | 88.37% | 6.25% | 100% | 100% | 86.67% | 80% | 99.42% | 100% | 88.01 |
| 77950 | RS Umum Mardi Waluyo | 12 | 2023 | 01-09-2024 | 96.78% | 84% | 100% | 0% | 92.96% | 0.99% | 81.55% | 100% | 91.44% | 14.29% | 100% | 100% | 83.61 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.