Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78001 | RS Umum Daerah Lebong | 12 | 2023 | 01-09-2024 | 92.16% | 98% | 100% | 100% | 79.42% | 0% | 100% | 100% | 94.92% | 100% | 100% | 83.33% | |
| 78002 | RS Umum Daerah Bayung Lincir | 12 | 2023 | 01-09-2024 | 58% | 97% | 99.96% | 100% | 67.57% | 0% | 97.92% | 100% | 99.45% | 83.33% | 96.42% | 100% | 78 |
| 78003 | RS Umum Daerah Kepahiang | 12 | 2023 | 01-05-2024 | 87.39% | 88% | 100% | 88.89% | 82.52% | 0% | 99.71% | 100% | 99.1% | 82.76% | 99.15% | 81.82% | 0 |
| 78004 | RS Umum Advent Bandar Lampung | 12 | 2023 | 01-09-2024 | 88.38% | 100% | 100% | 100% | 92.86% | 1.92% | 62.41% | 97.87% | 88.89% | 74.25% | 100% | 0% | 89.9 |
| 78005 | RS Umum Daerah Sukadana | 12 | 2023 | 01-10-2024 | 86.18% | 98% | 100% | 0% | 35.98% | 0% | 100% | 99.7% | 99.11% | 80% | 92.51% | 71.43% | 83 |
| 78006 | RS Umum Daerah Sungai Lilin | 12 | 2023 | 01-09-2024 | 84% | 85% | 100% | 100% | 73.14% | 0% | 100% | 100% | 77.93% | 88.5% | 100% | 100% | 0 |
| 78007 | RS Umum Daerah Bengkulu Tengah | 12 | 2023 | 01-10-2024 | 86.05% | 82% | 100% | 0% | 80.88% | 0% | 100% | 100% | 99.53% | 95.24% | 100% | 0% | 0 |
| 78008 | RS Umum Daerah Sekayu | 12 | 2023 | - | 83.81% | 94% | 100% | 100% | 97.32% | 0% | 93.73% | 98.25% | 100% | 83.05% | 100% | 100% | 90.03 |
| 78009 | RS Umum Daerah Harapan dan Doa | 12 | 2023 | 01-09-2024 | 86.5% | 91% | 96.95% | 100% | 79.55% | 0% | 95.97% | 100% | 87.05% | 90.34% | 88.28% | 100% | 85.19 |
| 78010 | RS Siti Khodijah | 12 | 2023 | 01-10-2024 | 86% | 100% | 100% | 100% | 75.63% | 0% | 84% | 0% | 100% | 100% | 100% | 100% | 0 |
| 78011 | RS Umum Urip Sumoharjo | 12 | 2023 | 01-10-2024 | 87.86% | 100% | 100% | 0% | 95.69% | 0% | 99.33% | 94.83% | 98.32% | 100% | 100% | 90.62% | 98.59 |
| 78012 | RS Umum Daerah Muara Beliti | 12 | 2023 | 01-10-2024 | 90% | 100% | 100% | 0% | 100% | 0% | 89.74% | 100% | 95.99% | 84.62% | 100% | 0% | 87.5 |
| 78013 | RS Ibu dan Anak Karunia Indah Medika | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | 100% | 34.89% | 0% | 52.27% | 100% | 99.99% | 20.45% | 100% | 100% | 96 |
| 78014 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 12 | 2023 | 01-10-2024 | 80.67% | 89% | 100% | 100% | 82.22% | 3.45% | 100% | 100% | 86.11% | 60% | 100% | 100% | 0 |
| 78015 | RS Gading Medika | 12 | 2023 | - | 90% | 87% | 100% | 90% | 85% | 3% | 75% | 100% | 90% | 90% | 90% | 90% | |
| 78016 | RS Airan Raya | 12 | 2023 | 01-08-2024 | 91% | 99% | 99.79% | 0% | 83.77% | 0.97% | 85.77% | 100% | 92.67% | 93.33% | 98.77% | 100% | 80.1 |
| 78017 | RS Umum Graha Husada | 12 | 2023 | 01-08-2024 | 93.5% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 96.97% | 91.67% | 100% | 100% | 95 |
| 78018 | RS Tk. IV Lahat | 12 | 2023 | 01-10-2024 | 75% | 80% | 75% | 78% | 75% | 75% | 84% | 98% | 83% | 63% | 78% | 84.5% | |
| 78019 | RS Umum Daerah Dr. M. Yunus Bengkulu | 12 | 2023 | 01-09-2024 | 94.16% | 96% | 96.48% | 100% | 54.23% | 4.89% | 98.78% | 100% | 81.86% | 97.35% | 99.75% | 100% | 81 |
| 78020 | RS Umum Daerah Lahat | 12 | 2023 | 01-09-2024 | 86.09% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 95.96% | 100% | 100% | 100% | 88 |
| 78021 | RS Umum Daerah Bandar Negara Husada | 12 | 2023 | 01-10-2024 | 84% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 93.48 |
| 78022 | RS Umum Pertamina-Bintang Amin Lampung | 12 | 2023 | 01-10-2024 | 69% | 85% | 100% | 100% | 70.53% | 5.1% | 68.42% | 100% | 95.41% | 69.64% | 94.8% | 100% | 81.02 |
| 78023 | RS Jiwa Soeprapto Provinsi Bengkulu | 12 | 2023 | 01-06-2024 | 87.55% | 96% | 100% | 0% | 96.25% | 0% | 84.92% | 0% | 98% | 100% | 100% | 0% | 83.24 |
| 78024 | RS Umum Trijaya Medical Center | 12 | 2023 | 01-10-2024 | 93.5% | 100% | 100% | 0% | 89.95% | 25% | 80.43% | 100% | 100% | 0% | 100% | 100% | 86.83 |
| 78025 | RS Rafflesia Bengkulu | 12 | 2023 | 01-10-2024 | 87.56% | 82% | 98.69% | 0% | 98.26% | 0.59% | 58.96% | 100% | 89.36% | 81.25% | 100% | 100% | 81.48 |
| 78026 | RS Ibu Anak Hidayah Ibu | 12 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 97.75% | 100% | 72.73% | 100% | 100 |
| 78027 | RS Umum Ummi Bengkulu | 12 | 2023 | 01-06-2024 | 92.46% | 99% | 100% | 72.22% | 76.61% | 0.25% | 98.38% | 100% | 99.97% | 48.41% | 100% | 100% | 89.26 |
| 78028 | RS Umum Handayani | 12 | 2023 | 01-06-2024 | 89% | 91% | 98.44% | 100% | 86.72% | 0% | 86.72% | 100% | 98.71% | 81.82% | 100% | 100% | 93 |
| 78029 | RS Umum Daerah Palembang Bari | 12 | 2023 | 01-09-2024 | 85.54% | 99% | 100% | 100% | 96.09% | 0% | 100% | 100% | 99.93% | 100% | 100% | 100% | 90.24 |
| 78030 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 12 | 2023 | - | 91.1% | 92% | 94.51% | 0% | 98.7% | 0% | 98.24% | 100% | 96.91% | 0% | 99.07% | 100% | 0 |
| 78031 | RS Umum Daerah Pesawaran | 12 | 2023 | 01-10-2024 | 87.5% | 100% | 100% | 100% | 82.37% | 0% | 88.94% | 100% | 100% | 100% | 100% | 100% | 82.5 |
| 78032 | RS Ibu dan Anak Mama | 12 | 2023 | 01-09-2024 | 86.33% | 87% | 100% | 100% | 94.64% | 0% | 86.67% | 0% | 97.14% | 100% | 100% | 100% | 0 |
| 78033 | RS Ibu dan Anak Tiara Fatrin Palembang | 12 | 2023 | 01-01-1970 | 93.52% | 100% | 92.31% | 100% | 96.59% | 0% | 95.81% | 100% | 89.82% | 93.85% | 100% | 100% | 97 |
| 78034 | RS Umum Daerah May Jen HM Ryacudu | 12 | 2023 | 01-10-2024 | 85.31% | 100% | 97.97% | 0% | 91.14% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78035 | RS Umum Gladish Medical Center | 12 | 2023 | 01-11-2024 | 100% | 96% | 91.78% | 100% | 100% | 4.26% | 91.21% | 100% | 100% | 100% | 85% | 83.33% | 0 |
| 78036 | RS Umum Bunda Palembang | 12 | 2023 | 01-08-2024 | 80% | 70% | 97% | 42.22% | 80% | 92% | 90% | 82% | 90% | 88% | 98% | 100% | 0 |
| 78037 | RS Umum Daerah Gandus Palembang | 12 | 2023 | 01-10-2024 | 84.2% | 100% | 100% | 0% | 100% | 0% | 53.09% | 100% | 83.71% | 100% | 100% | 100% | 0 |
| 78038 | RS Artha Bunda | 12 | 2023 | 01-01-1970 | 98.5% | 100% | 95% | 90% | 85% | 0% | 90% | 100% | 88% | 85% | 92.5% | 95% | 100 |
| 78039 | RS Umum Surya Asih | 12 | 2023 | 01-05-2024 | 95% | 98% | 94% | 100% | 82.37% | 0% | 76.56% | 100% | 91.73% | 82.14% | 93.58% | 100% | 345 |
| 78040 | RS Umum Daerah Basemah Kota Pagar Alam | 12 | 2023 | 01-10-2024 | 82% | 83% | 83.33% | 100% | 75% | 0% | 100% | 100% | 100% | 86.67% | 86.67% | 86.67% | 0 |
| 78041 | RS Islam Siti Khadijah | 12 | 2023 | - | 0% | 0% | 100% | 0% | 91.89% | 0% | 98.35% | 100% | 0% | 86.89% | 100% | 100% | 98.29 |
| 78042 | RS Umum Daerah Kota Prabumulih | 12 | 2023 | 01-11-2024 | 86.36% | 96% | 93.47% | 86.21% | 80.62% | 1.68% | 83.49% | 100% | 98.62% | 83.82% | 92.93% | 83.33% | 0 |
| 78043 | RS Ibu Anak Puti Bungsu | 12 | 2023 | 02-09-2024 | 96.76% | 98% | 97.3% | 0% | 82.25% | 1.2% | 83.43% | 0% | 100% | 100% | 100% | 100% | 95.78 |
| 78044 | RS Ibu dan Anak Mutiara Hati | 12 | 2023 | - | 100% | 100% | 100% | 100% | 96.15% | 0% | 95% | 100% | 100% | 30% | 100% | 100% | 100 |
| 78045 | RS Umum Pusat Dr. Rivai Abdullah | 12 | 2023 | - | 98.58% | 100% | 100% | 0% | 45.48% | 0% | 92.81% | 100% | 100% | 0% | 100% | 100% | 91.79 |
| 78046 | RS Pertamina Kota Prabumulih | 12 | 2023 | 01-07-2024 | 93.27% | 97% | 100% | 100% | 97% | 0% | 92.52% | 100% | 83.16% | 80.22% | 100% | 100% | 91.9 |
| 78047 | RS Ibu dan Anak Harapan Bunda | 12 | 2023 | 01-07-2024 | 92% | 100% | 100% | 100% | 95.38% | 0% | 98.73% | 100% | 100% | 100% | 100% | 100% | 85 |
| 78048 | RS AR Bunda Kota Prabumulih | 12 | 2023 | 01-01-1970 | 90.85% | 90% | 93.25% | 100% | 96.93% | 0% | 96.87% | 100% | 83.46% | 83.87% | 96.9% | 100% | 88 |
| 78049 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 12 | 2023 | 01-09-2024 | 86.53% | 100% | 100% | % | 66.2% | % | 98.8% | 100% | 100% | 0% | 100% | 100% | 83.66 |
| 78050 | RS Umum Az - Zahra | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 76.5% | 100% | 52.6% | 100% | 99.31% | 86.21% | 100% | 100% | 76 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.