Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78101 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 12 | 2023 | 01-09-2024 | 94.7% | 100% | 98.88% | 100% | 97.02% | 0% | 83.82% | 96.43% | 100% | 0% | 84.51% | 100% | 81.23 |
| 78102 | RS AR Bunda Kota Lubuk Linggau | 12 | 2023 | 01-08-2024 | 89.85% | 100% | 100% | 100% | 82% | 0% | 94.04% | 100% | 100% | 81.94% | 100% | 100% | 90 |
| 78103 | RS Umum Pusri Palembang | 12 | 2023 | 01-05-2024 | 93.26% | 100% | 100% | 100% | 82.4% | 0.47% | 84.84% | 100% | 99.14% | 94.81% | 100% | 100% | 78.92 |
| 78104 | RS Tk. IV Pekanbaru | 12 | 2023 | 01-09-2024 | 91.16% | 100% | 100% | % | 90.25% | 0% | 95.56% | 100% | 100% | 80% | 100% | 90% | 90 |
| 78105 | RS Umum Daerah Petala Bumi | 12 | 2023 | 01-09-2024 | 68% | 74% | 99.1% | 0% | 57.12% | 5.26% | 87.72% | 100% | 91.29% | 0% | 100% | 80% | 81.7 |
| 78106 | RS Umum Sansani | 12 | 2023 | 01-03-2024 | 99.6% | 100% | 100% | 92.06% | 94.36% | 0% | 87.49% | 100% | 89.63% | 81.93% | 100% | 82.86% | 653 |
| 78107 | RS Umum Pekanbaru Medical Center | 12 | 2023 | 01-10-2024 | 92.5% | 85% | 100% | 100% | 82.37% | 4.5% | 71.81% | 100% | 84.21% | 0% | 100% | 100% | 94.5 |
| 78108 | RS Umum Syafira | 12 | 2023 | 01-08-2024 | 82% | 86% | 100% | 55.56% | 96.86% | 6.32% | 68.39% | 100% | 99.54% | 100% | 100% | 100% | 0 |
| 78109 | RS Umum Islam Ibnu Sina | 12 | 2023 | 01-08-2024 | 85.92% | 89% | 100% | 0% | 67.9% | 1.49% | 72.36% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 78110 | RS Awal Bros A. Yani | 12 | 2023 | 01-08-2024 | 82.8% | 96% | 100% | 83.33% | 80.39% | 2.6% | 72.32% | 100% | 95.19% | 95.24% | 97.71% | 100% | 0 |
| 78111 | RS Jiwa Tampan | 12 | 2023 | 01-10-2024 | 84.66% | 95% | 99.63% | 0% | 92.01% | 0% | 66.35% | 100% | 94.31% | 98.62% | 100% | 100% | 85.93 |
| 78112 | RS Umum Lancang Kuning | 12 | 2023 | 01-09-2024 | 97% | 100% | 100% | 83.33% | 85.19% | 0% | 87.27% | 100% | 84.62% | 80% | 100% | 100% | 80 |
| 78113 | RS Umum Awal Bros Pekanbaru | 12 | 2023 | 01-09-2024 | 99.47% | 100% | 99.81% | 0% | 66.41% | 14.78% | 82.24% | 100% | 85.81% | 91.53% | 100% | 100% | 0 |
| 78114 | RS Ibu dan Anak Annisa | 12 | 2023 | 01-09-2024 | 89.5% | 100% | 100% | 100% | 83.54% | 3.33% | 87.91% | 100% | 100% | 83.57% | 100% | 100% | 86.01 |
| 78115 | RS Ibu dan Anak Andini | 12 | 2023 | 01-10-2024 | 85% | 100% | 100% | 100% | 78.95% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80 |
| 78116 | RS Prof. Dr. Tabrani | 12 | 2023 | 01-10-2024 | 74.9% | 96% | 88.36% | 0% | 68.83% | 100% | 67.22% | 100% | 93.22% | 88.89% | 100% | 100% | 0 |
| 78117 | RS Santa Maria Pekanbaru | 12 | 2023 | 01-10-2024 | 94.46% | 100% | 100% | 100% | 93.5% | 0% | 87.03% | 100% | 100% | 100% | 100% | 100% | 99.7 |
| 78118 | RS Umum Bina Kasih | 12 | 2023 | 01-09-2024 | 87.5% | 94% | 100% | 0% | 81.35% | 0% | 70.15% | 100% | 95.27% | 100% | 100% | 100% | 89.47 |
| 78119 | RS Bhayangkara Tk. III Kota Pekanbaru | 12 | 2023 | 02-08-2024 | 97.06% | 95% | 100% | 100% | 100% | 0% | 90.99% | 0% | 97.61% | 93.62% | 96.15% | 100% | 80 |
| 78120 | RS Ibu dan Anak Zainab | 12 | 2023 | 01-10-2024 | 82.35% | 93% | 100% | 100% | 80.4% | 0% | 91.08% | 100% | 98.35% | 100% | 100% | 100% | 91 |
| 78121 | RS Eria | 12 | 2023 | 01-09-2024 | 91% | 93% | 100% | 80% | 76.67% | 0% | 80% | 100% | 90% | 80% | 100% | 80% | 0 |
| 78122 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 12 | 2023 | - | 96% | 99% | 98.68% | 0% | 97.12% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 78123 | RS Umum Eka Hospital Pekanbaru | 12 | 2023 | 01-10-2024 | 93.3% | 100% | 100% | 0% | 81.21% | 15.54% | 100% | 100% | 100% | 89.52% | 100% | 100% | 0 |
| 78124 | RS Umum Islam Ibnu Sina | 12 | 2023 | 01-06-2024 | 90.14% | 100% | 100% | 87.5% | 87.22% | 0.48% | 91.77% | 100% | 90.67% | 84.62% | 100% | 100% | 80.71 |
| 78125 | RS Umum Aisyiyah Padang | 12 | 2023 | 01-10-2024 | 92.47% | 100% | 100% | 0% | 6.76% | 6.45% | 47.14% | 100% | 96.38% | 100% | 100% | 0% | 0 |
| 78126 | RS Bhayangkara Padang | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | 100% | 98.88% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 78127 | RS Jiwa dr. Yaunin | 12 | 2023 | 01-10-2024 | 95.62% | 99% | 100% | % | 90.16% | % | 100% | 0% | 100% | 0% | 100% | 0% | 77.5 |
| 78128 | RS Umum Semen Padang Hospital | 12 | 2023 | 01-09-2024 | 90.02% | 100% | 100% | 100% | 27.74% | 33.41% | 20.38% | 100% | 80.94% | 91.07% | 100% | 100% | 86.6 |
| 78129 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 12 | 2023 | 01-10-2024 | 98.24% | 100% | 100% | 0% | 93.79% | 0% | 100% | 100% | 100% | 52.27% | 100% | 0% | 98.48 |
| 78130 | RS Khusus Bedah Ropanasuri | 12 | 2023 | 01-10-2024 | 89.15% | 100% | 100% | % | 84.75% | 4.41% | 17.47% | 100% | 49.55% | 91.67% | 100% | 100% | 83.43 |
| 78131 | RS Umum Daerah dr. Rasidin Padang | 12 | 2023 | 01-10-2024 | 91.36% | 92% | 100% | 85.71% | 50.74% | 23.53% | 94.02% | 100% | 74.14% | 100% | 100% | 100% | 81.35 |
| 78132 | RS Umum Bunda Padang | 12 | 2023 | 01-09-2024 | 93.5% | 99% | 100% | 100% | 84.07% | 1.29% | 60.36% | 100% | 84.93% | 0% | 100% | 100% | 87.13 |
| 78133 | RS Ibu dan Anak Cicik | 12 | 2023 | 01-09-2024 | 84.62% | 95% | 100% | 100% | 92.9% | 2.7% | 51.2% | 100% | 100% | 0% | 100% | 100% | 82.86 |
| 78134 | RS Khusus Gigi dan Mulut Baiturrahmah | 12 | 2023 | - | 100% | 88% | 0% | 0% | 95.79% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 78135 | RS Umum Awal Bros Panam | 12 | 2023 | 01-09-2024 | 88.94% | 99% | 100% | 100% | 73.07% | 3.6% | 78.25% | 100% | 100% | 96.92% | 100% | 100% | 95.19 |
| 78136 | RS Islam Siti Rahmah | 12 | 2023 | 01-10-2024 | 85.44% | 96% | 100% | 100% | 59.45% | 7.02% | 54.27% | 100% | 89.41% | 72.22% | 50% | 100% | 0 |
| 78137 | RS Khusus Mata Padang Eye Center | 12 | 2023 | 01-09-2024 | 89.65% | 100% | 100% | 0% | 96.83% | 2.7% | 94.59% | 0% | 100% | 0% | 100% | 100% | 88.23 |
| 78138 | RS Khusus Mata Regina Eye Center | 12 | 2023 | 05-01-2025 | 96% | 95% | 100% | 0% | 67.76% | 3.23% | 87.5% | 100% | 91.44% | 0% | 100% | 100% | 92.2 |
| 78139 | RS Umum Naili DBS | 12 | 2023 | 01-10-2024 | 77.49% | 100% | 100% | 0% | 98.13% | 0% | 25.84% | 100% | 100% | 94.74% | 100% | 100% | 84.94 |
| 78140 | RS Khusus Bedah Kartika Docta | 12 | 2023 | 01-09-2024 | 97.83% | 100% | 100% | 0% | 97.33% | 1.39% | 24.32% | 0% | 85.56% | 0% | 100% | 0% | 88 |
| 78141 | RS. Universitas Andalas | 12 | 2023 | 01-11-2024 | 85.5% | 99% | 100% | 100% | 82.73% | 0% | 96.76% | 100% | 91.57% | 88% | 100% | 100% | 93 |
| 78142 | RS Umum Hermina Padang | 12 | 2023 | 01-09-2024 | 93.53% | 91% | 100% | 80% | 80.1% | 13.11% | 96.73% | 100% | 100% | 82.23% | 100% | 100% | 83.69 |
| 78143 | RS Umum Daerah Mohammad Natsir | 12 | 2023 | 01-05-2024 | 88.5% | 100% | 96.98% | 100% | 68.31% | 4.94% | 92.42% | 100% | 99% | 100% | 96.5% | 100% | 94.32 |
| 78144 | RS Ibu dan Anak Permata Bunda Solok | 12 | 2023 | 08-08-2025 | 88% | 98% | 100% | 100% | 83.6% | 1.61% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 78145 | RS Umum Daerah Padang Panjang | 12 | 2023 | 02-05-2026 | 89% | 80% | 85% | 90% | 80% | 0% | 95% | 74% | 83.5% | 87.5% | 89% | 76% | 0 |
| 78146 | RS Umum Ibnu Sina Padang Panjang | 12 | 2023 | 01-11-2024 | 91.18% | 97% | 100% | 50% | 80% | 0% | 100% | 100% | 78.51% | 92.86% | 100% | 0% | 81.47 |
| 78147 | RS Umum Daerah Dr. Achmad Mochtar | 12 | 2023 | - | 95% | 98% | 94.5% | 95.88% | 99.1% | 97% | 98.5% | 100% | 99.27% | 97% | 97% | 100% | 0 |
| 78148 | RS Ibu dan Anak Siti Hawa | 12 | 2023 | 01-10-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 81.12% | 100% | 100% | 100% | 100% | 0% | 84.6 |
| 78149 | RS Umum Bethesda Gunungsitoli | 12 | 2023 | 01-05-2024 | 95.71% | 100% | 100% | 100% | 94.26% | 2% | 78.48% | 100% | 100% | 82.28% | 100% | 100% | 95 |
| 78150 | RS Umum Daerah Dr. Muhammad Zein Painan | 12 | 2023 | 01-09-2024 | 89.55% | 94% | 100% | 75% | 47.37% | 0% | 77.08% | 100% | 93.71% | 96.61% | 100% | 100% | 99.4 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.