Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78201 | RS Umum Madina | 12 | 2023 | 03-09-2024 | 84.23% | 82% | 97.82% | 0% | 56.63% | 0% | 45.67% | 100% | 90.68% | 82.5% | 97.49% | 100% | 98.36 |
| 78202 | RS Umum Daerah Kota Bukittinggi | 12 | 2023 | 01-10-2024 | 80.5% | 85% | 99.6% | 100% | 83.03% | 0% | 95.8% | 100% | 87.56% | 100% | 100% | 100% | 0 |
| 78203 | RS Umum Ibnu Sina Kota Payakumbuh | 12 | 2023 | 01-06-2024 | 88.71% | 98% | 100% | 100% | 92.66% | 0.72% | 55.42% | 96.15% | 85.88% | 81.82% | 100% | 100% | 82.4 |
| 78204 | RS Umum Daerah Dr. Adnaan WD | 12 | 2023 | 01-08-2024 | 90.62% | 99% | 100% | 100% | 26.88% | 27.72% | 99.11% | 100% | 93.5% | 100% | 100% | 100% | 0 |
| 78205 | RS Ibu dan Anak Sukma Bunda | 12 | 2023 | 01-10-2024 | 89% | 94% | 100% | 91.89% | 94.9% | 0% | 90.83% | 100% | 97.98% | 90% | 100% | 100% | 96 |
| 78206 | RS Ibu dan Anak Annisa Payakumbuh | 12 | 2023 | - | 93.75% | 100% | 100% | 100% | 89.85% | 1.18% | 88.24% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78207 | RS Umum Aisyiyah Pariaman | 12 | 2023 | 01-09-2024 | 95.5% | 94% | 96.08% | 84% | 82.99% | 5.88% | 85.29% | 91.34% | 91.7% | 83.33% | 100% | 100% | 100 |
| 78208 | RS Umum Daerah Dr Sadikin Kota Pariaman | 12 | 2023 | 01-10-2024 | 0% | 0% | 100% | 0% | 73.52% | 0% | 80% | 0% | 100% | 100% | 26.67% | 0% | 83.4 |
| 78209 | RS Ibu dan Anak Citra Aguswar Medical Center | 12 | 2023 | 08-08-2025 | 99.62% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 73.31% | 84.26% | 100% | 100% | 100 |
| 78210 | RS Umum Daerah Bangkinang | 12 | 2023 | 01-10-2024 | 99.22% | 91% | 100% | 0% | 33.74% | 0% | 82.17% | 100% | 90.32% | 61.9% | 100% | 0% | 80.71 |
| 78211 | RS Umum Daerah Indrasari Rengat | 12 | 2023 | 01-03-2024 | 82.5% | 86% | 100% | 100% | 68.66% | 4.44% | 100% | 100% | 91.99% | 50% | 100% | 0% | 0 |
| 78212 | RS Umum Kasih Ibu Rengat | 12 | 2023 | 01-08-2024 | 90.12% | 94% | 96.43% | 0% | 91.67% | 0% | 88.73% | 100% | 88.89% | 83.72% | 100% | 100% | 96 |
| 78213 | RS Muizzah | 12 | 2023 | 01-01-1970 | 90% | 90% | 93.33% | 93.33% | 93.33% | 80% | 90% | 85% | 0% | 90% | 90% | 90% | 100 |
| 78214 | RS Umum Daerah Puri Husada Tembilahan | 12 | 2023 | 01-10-2024 | 95.94% | 95% | 99.53% | 28.57% | 76.03% | 11.89% | 99.96% | 98.55% | 100% | 100% | 100% | 100% | 80.45 |
| 78215 | RS Umum Daerah Tengku Sulung | 12 | 2023 | 01-10-2024 | 96.38% | 96% | 97.03% | 100% | 92.41% | 0% | 100% | 100% | 88.78% | 100% | 100% | 85.71% | 80.01 |
| 78216 | RS 3M Plus | 12 | 2023 | 01-10-2024 | 90% | 100% | 86.36% | 0% | 68.07% | 3.85% | 76.12% | 93.1% | 100% | 0% | 100% | 100% | 82 |
| 78217 | RS Umum Daerah Selasih Riau | 12 | 2023 | 01-09-2024 | 55.92% | 90% | 91.54% | 100% | 82.35% | 0.68% | 95.45% | 100% | 93.15% | 87.01% | 91.11% | 100% | 71.59 |
| 78218 | RS Umum Efarina | 12 | 2023 | 01-01-1970 | 84% | 76% | 78.41% | 100% | 75% | 2% | 75.45% | 86.96% | 97.63% | 76.92% | 80.91% | 80% | 0 |
| 78219 | RS Umum Medicare Sorek | 12 | 2023 | 01-08-2024 | 99% | 100% | 100% | 100% | 97.14% | 0% | 97.14% | 100% | 97.22% | 100% | 100% | 100% | 0 |
| 78220 | RS Umum Amalia Medika | 12 | 2023 | 01-10-2024 | 85.9% | 100% | 100% | 92.31% | 58.54% | 2.45% | 90.15% | 100% | 100% | 100% | 100% | 100% | 95 |
| 78221 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 12 | 2023 | 01-10-2024 | 85% | 94% | 92.49% | 92.59% | 85% | 6.51% | 87.43% | 100% | 98.5% | 84.83% | 92.28% | 100% | 0 |
| 78222 | RS Type D Perawang | 12 | 2023 | 01-10-2024 | 69.94% | 83% | 100% | 0% | 95.41% | 0% | 53.85% | 0% | 0% | 0% | 0% | 0% | 0 |
| 78223 | RS Ibu dan Anak Milano | 12 | 2023 | 01-05-2024 | 79% | 85% | 100% | 100% | 91.32% | 16.67% | 100% | 0% | 88.74% | 95.24% | 100% | 100% | 0 |
| 78224 | RS Daerah Madani Kota Pekanbaru | 12 | 2023 | 01-10-2024 | 86.8% | 97% | 100% | 50% | 95.18% | 0% | 92.06% | 100% | 100% | 100% | 100% | 0% | 86 |
| 78225 | RS Jabal Rahmah Medika | 12 | 2023 | 01-09-2024 | 90.06% | 100% | 100% | 100% | 90.06% | 0% | 80% | 100% | 100% | 85.06% | 100% | 100% | 90 |
| 78226 | RS Umum Daerah Raden Mattaher Jambi | 12 | 2023 | 01-09-2024 | 91.24% | 99% | 96.83% | 100% | 67.07% | 2.47% | 88.18% | 100% | 100% | 74.65% | 96.09% | 100% | 80.26 |
| 78227 | RS Tk. III 02.06.01 dr. Bratanata | 12 | 2023 | 01-09-2024 | 98.59% | 99% | 98.42% | 100% | 87.3% | 0% | 84.1% | 100% | 98.26% | 92.31% | 97.87% | 100% | 0 |
| 78228 | RS Umum Prima Pekanbaru | 12 | 2023 | 01-10-2024 | 91.26% | 97% | 99.03% | 80% | 80.22% | 7.13% | 80.17% | 98.85% | 80.46% | 80% | 99.47% | 100% | 81.23 |
| 78229 | RS Bhayangkara Jambi | 12 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 62.5% | 100% | 94.34% | 100% | 100% | 100% | 88 |
| 78230 | RS Umum Santa Theresia | 12 | 2023 | 01-10-2024 | 90.41% | 91% | 92.65% | 0% | 69.53% | 12.73% | 92.57% | 100% | 92.64% | 0% | 100% | 100% | 86.2 |
| 78231 | RS Jiwa Daerah Provinsi Jambi | 12 | 2023 | 01-09-2024 | 89.93% | 100% | 100% | % | 100% | % | 79.42% | 100% | 95% | 71.91% | 100% | 0% | 84.06 |
| 78232 | Aulia Hospital | 12 | 2023 | 01-10-2024 | 92.29% | 72% | 98.77% | 71.43% | 49.51% | 43.41% | 68.01% | 0% | 100% | 97.4% | 98.5% | 100% | 0 |
| 78233 | RS Umum Universitas Riau | 12 | 2023 | 01-10-2024 | 89% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 92.28% | 100% | 100% | 100% | 0 |
| 78234 | RS Umum Daerah H. Abdul Manap | 12 | 2023 | 01-08-2024 | 92.13% | 93% | 99.4% | 0% | 72.27% | 0% | 74.37% | 100% | 94.96% | 93.33% | 100% | 100% | 79.79 |
| 78235 | RS Islam Arafah | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 10.71% | 83.33% | 0.63% | 53.54% | 100% | 100% | 90.91% | 100% | 100% | 83.5 |
| 78236 | RS Ibu Anak Budhi Mulia | 12 | 2023 | 01-09-2024 | 93.85% | 100% | 100% | 0% | 77.8% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 78237 | RS Ibu dan Anak Annisa | 12 | 2023 | 01-10-2024 | 85.93% | 100% | 100% | 98.46% | 95.62% | 0% | 88.86% | 100% | 99.86% | 97.37% | 100% | 100% | 0 |
| 78238 | RS Umum Kambang | 12 | 2023 | 01-10-2024 | 96.5% | 100% | 100% | 85.71% | 65.16% | 0% | 56.36% | 100% | 99.22% | 80% | 96.49% | 88.89% | 0 |
| 78239 | RS Umum Baiturahim Jambi | 12 | 2023 | 01-10-2024 | 92.5% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 0% | 90.91% | 100% | 0% | 0 |
| 78240 | RS Umum Erni Medika | 12 | 2023 | 01-10-2024 | 80% | 83% | 80% | % | 77.5% | % | 85% | 87.5% | 84.21% | 80% | 89.47% | 80% | 79.99 |
| 78241 | RS Khusus Mata SMEC Pekanbaru | 12 | 2023 | 02-05-2024 | 99.5% | 100% | 100% | 0% | 99% | 1.45% | 100% | 100% | 93.65% | 100% | 100% | 100% | 98 |
| 78242 | RS Mitra | 12 | 2023 | 01-10-2024 | 95% | 100% | 100% | 50% | 80% | 2% | 83.33% | 100% | 98.38% | 82.86% | 96.67% | 100% | 84.96 |
| 78243 | RS Umum Daerah H. Abdurrahman Sayoeti | 12 | 2023 | 01-09-2024 | 87.92% | 91% | 97.13% | 0% | 95.83% | 0% | 92.5% | 100% | 98.89% | 100% | 100% | 100% | 79.34 |
| 78244 | RS Siloam Jambi | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 58.6% | 0.66% | 56.2% | 100% | 96.98% | 29.41% | 100% | 100% | 96.04 |
| 78245 | RS Umum Daerah Kolonel Abundjani/Bangko | 12 | 2023 | 01-08-2024 | 99.92% | 99% | 100% | 0% | 30.78% | 0% | 99.03% | 100% | 97.68% | 0% | 100% | 100% | 0 |
| 78246 | RS Raudhah | 12 | 2023 | 01-09-2024 | 93.86% | 95% | 96.67% | 100% | 96.67% | 1.88% | 80% | 100% | 90.16% | 82.5% | 100% | 100% | 0 |
| 78247 | RS Umum Daerah Mayjen H. A. Thalib | 12 | 2023 | 01-09-2024 | 88.58% | 100% | 65.01% | 94.12% | 76.58% | 4.48% | 100% | 100% | 80.08% | 69.18% | 65.35% | 0% | 80.8 |
| 78248 | RS Merangin Medical Centre | 12 | 2023 | 01-10-2024 | 95.83% | 100% | 100% | 75% | 93.33% | 3.33% | 80% | 100% | 100% | 85.71% | 100% | 100% | 98 |
| 78249 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 12 | 2023 | 01-09-2024 | 78.5% | 96% | 95% | 100% | 93.12% | 18.15% | 99.33% | 100% | 97.73% | 85.71% | 98.4% | 70% | 85.22 |
| 78250 | RS Langit Golden Medika | 12 | 2023 | 01-07-2024 | 100% | 100% | 100% | 100% | 96.81% | 0.66% | 100% | 100% | 98.43% | 95% | 100% | 100% | 87 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.