Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78251 | RS Umum Daerah Haji Abdoel Madjid Batoe | 12 | 2023 | 01-10-2024 | 92.5% | 99% | 98% | 100% | 98.67% | 100% | 99% | 98.29% | 97% | 93.33% | 100% | 100% | 87.55 |
| 78252 | RS Royal Prima | 12 | 2023 | 01-09-2024 | 91% | 100% | 100% | 100% | 98% | 0% | 43.41% | 100% | 99.86% | 100% | 100% | 100% | 92 |
| 78253 | RS Pertamina Dumai | 12 | 2023 | 01-10-2024 | 98.5% | 96% | 100% | 0% | 89.29% | 0% | 80.95% | 100% | 90.5% | 95.24% | 100% | 100% | 86.61 |
| 78254 | RS Ibu dan Anak Moelia | 12 | 2023 | 01-10-2024 | 96% | 100% | 100% | 100% | 99.17% | 0% | 94.44% | 100% | 100% | 90% | 100% | 100% | 0 |
| 78255 | RS Umum Daerah Sungai Bahar | 12 | 2023 | 01-10-2024 | 82.5% | 82% | 93.33% | % | 69.49% | 0% | 99.1% | 100% | 90.23% | 90% | 93.33% | 100% | 76.73 |
| 78256 | RS Umum Daerah Sungai Gelam | 12 | 2023 | 01-10-2024 | 100% | 96% | 100% | 0% | 71.43% | 0% | 100% | 100% | 86.96% | 100% | 100% | 0% | 76.97 |
| 78257 | RS Umum Daerah Kota Dumai | 12 | 2023 | 01-10-2024 | 82.55% | 94% | 100% | 0% | 22.66% | 3.23% | 98.61% | 100% | 98.26% | 72.22% | 100% | 100% | 84.09 |
| 78258 | RS Umum Daerah Nurdin Hamzah | 12 | 2023 | 01-10-2024 | 81.71% | 84% | 100% | 0% | 77.68% | 2.5% | 84.81% | 100% | 98.04% | 71.67% | 100% | 87.5% | 79 |
| 78259 | RS Umum Daerah KH. Daud Arif | 12 | 2023 | 01-09-2024 | 86.36% | 100% | 99.3% | 100% | 41.07% | 0% | 100% | 100% | 73.04% | 100% | 100% | 0% | |
| 78260 | RS Umum Daerah Suryah Khairuddin | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | % | 50% | % | 40% | 50% | 90% | 66.67% | 100% | 33.33% | 76.3 |
| 78261 | RS Hermina Pekanbaru | 12 | 2023 | 01-08-2024 | 86.76% | 95% | 100% | 100% | 100% | 6.22% | 99.77% | 100% | 100% | 85.19% | 100% | 100% | 0 |
| 78262 | RS Umum Daerah Sultan Thaha Saifuddin | 12 | 2023 | 01-08-2024 | 97.25% | 97% | 96.8% | 100% | 29.45% | 0% | 0% | 100% | 97.51% | 100% | 100% | 83.33% | 0 |
| 78263 | RS Umum Daerah H. Hanafie | 12 | 2023 | 01-01-1970 | 83.33% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 98.42% | 100% | 100% | 100% | 670 |
| 78264 | RS Umum Permata Hati | 12 | 2023 | 01-09-2024 | 85.09% | 100% | 88.03% | 100% | 96.06% | 0% | 45.52% | 100% | 100% | 100% | 100% | 100% | 88 |
| 78265 | RS Mitra Medika Batang Hari | 12 | 2023 | 01-09-2024 | 74% | 91% | 93.75% | 100% | 92.75% | 2.75% | 96.3% | 90% | 95.65% | 98.89% | 97.83% | 100% | 97 |
| 78266 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 12 | 2023 | - | 93.81% | 99% | 100% | 100% | 99.8% | 0% | 100% | 0% | 99.91% | 0% | 100% | 0% | 0 |
| 78267 | RS Umum Dokter Maulana AK | 12 | 2023 | 03-01-2024 | 93.5% | 99% | 99.09% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78268 | RS Umum Melati | 12 | 2023 | 01-10-2024 | 85% | 88% | 92.49% | 100% | 86.5% | 0% | 82.35% | 100% | 100% | 100% | 100% | 100% | 85 |
| 78269 | RS Ibu dan Anak Amanna | 12 | 2023 | 01-09-2024 | 90% | 100% | 100% | 100% | 100% | 0% | 93.88% | 100% | 82.3% | 100% | 100% | 0% | 90 |
| 78270 | RS Umum Dr. Noesmir Baturaja | 12 | 2023 | - | 91% | 92% | 100% | 81.25% | 100% | 3.12% | 83% | 100% | 90.38% | 80% | 100% | 82.35% | 93 |
| 78271 | RS Rapha Theresia | 12 | 2023 | 01-08-2024 | 93.5% | 92% | 100% | 0% | 95.24% | 0% | 67.86% | 0% | 100% | 0% | 100% | 100% | 90.45 |
| 78272 | RS Ibu dan Anak Graha Kurnia | 12 | 2023 | 03-10-2024 | 95% | 100% | 100% | 100% | 94.88% | 0% | 92.68% | 100% | 100% | 85.71% | 100% | 100% | 93 |
| 78273 | RS Khusus Mata Pekanbaru Eye Center | 12 | 2023 | 01-12-2024 | 92.52% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 21 |
| 78274 | RS Umum Mayapada | 12 | 2023 | 01-08-2024 | 86.41% | 100% | 98.92% | % | 100% | 0.73% | 94.96% | 86.75% | 100% | 100% | 99.85% | 100% | 97 |
| 78275 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 12 | 2023 | 01-09-2024 | 93.5% | 100% | 100% | 93.33% | 86.66% | 3.33% | 95.94% | 100% | 100% | 85% | 100% | 100% | 0 |
| 78276 | RS Ibu dan Anak Kasih Sayang Ibu | 12 | 2023 | 01-10-2024 | 93.53% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 57.55% | 100% | 100% | 100% | 0 |
| 78277 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 12 | 2023 | - | 87.84% | 100% | 95.62% | 81.82% | 64.83% | 5.74% | 81.07% | 99.03% | 95.07% | 91.92% | 93.24% | 100% | 0 |
| 78278 | RS Angkatan Udara dr. Esnawan Antariksa | 12 | 2023 | 01-10-2024 | 99.14% | 100% | 100% | 100% | 80% | 1.67% | 94.44% | 100% | 96.94% | 78% | 100% | 100% | 88.25 |
| 78279 | RS Umum Siloam TB Simatupang | 12 | 2023 | 01-09-2024 | 94.21% | 100% | 90.91% | 100% | 100% | 2.11% | 82.47% | 97.78% | 100% | 100% | 100% | 100% | 0 |
| 78280 | RS Umum Daerah Tanjung Batu Kundur | 12 | 2023 | 01-09-2024 | 86% | 83% | 85.47% | 0% | 100% | 0% | 100% | 100% | 99.35% | 0% | 100% | 0% | 79 |
| 78281 | RS Umum Setia Mitra | 12 | 2023 | 01-10-2024 | 96.34% | 100% | 100% | 0% | 92.5% | 0% | 84.48% | 100% | 90.68% | 87.5% | 100% | 100% | 84 |
| 78282 | RS Umum Premier Jatinegara | 12 | 2023 | 01-09-2024 | 92.01% | 100% | 99.67% | 0% | 57.43% | 14.29% | 61.42% | 100% | 81.04% | 86.67% | 96.5% | 100% | 83.83 |
| 78283 | RS Ibu dan Anak Kemang Medical Care | 12 | 2023 | 01-09-2024 | 55.4% | 97% | 100% | 0% | 86.09% | 31.43% | 71.14% | 100% | 99.8% | 0% | 86.29% | 100% | 84.94 |
| 78284 | RS Ibu dan Anak Rona | 12 | 2023 | 01-08-2024 | 90.71% | 100% | 100% | 0% | 92.25% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80.5 |
| 78285 | Rumkital dr. Midiyato Suratani | 12 | 2023 | 01-09-2024 | 97% | 100% | 100% | 100% | 94.87% | 1.65% | 91.74% | 100% | 90.01% | 90% | 100% | 92.59% | 96 |
| 78286 | RS Ibu dan Anak Sayyidah | 12 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 83.96% | 100% | 67.2% | 100% | 100% | 80.36% | 0 |
| 78287 | RS Umum Tebet | 12 | 2023 | 01-10-2024 | 89.5% | 100% | 100% | 0% | 87.5% | 0% | 84.05% | 97.09% | 86.07% | 87.18% | 100% | 100% | 187 |
| 78288 | RS Ketergantungan Obat | 12 | 2023 | 01-08-2024 | 94.81% | 100% | 100% | % | 90.57% | 0% | 76.38% | 100% | 99.82% | 96.55% | 100% | 100% | 94.83 |
| 78289 | RS Umum Daerah Tarempa | 12 | 2023 | - | 79% | 79% | 66.67% | 100% | 75.6% | 0% | 83.33% | 82.04% | 93.03% | 83.33% | 99.34% | 100% | 6 |
| 78290 | RS Yadika Kebayoran Lama | 12 | 2023 | - | 91.5% | 100% | 100% | 0% | 92.86% | 0% | 90.7% | 100% | 90.74% | 92.31% | 100% | 100% | 84.26 |
| 78291 | RS Umum Daerah Embung Fatimah Kota Batam | 12 | 2023 | 01-09-2024 | 80.53% | 88% | 97.78% | 0% | 92.44% | 32.53% | 95.6% | 98.41% | 83.08% | 0% | 90.32% | 100% | 86.2 |
| 78292 | RS Muhammadiyah Taman Puring | 12 | 2023 | 01-05-2024 | 95.45% | 100% | 100% | 0% | 100% | 2.78% | 81.39% | 100% | 100% | 68.97% | 100% | 100% | 81 |
| 78293 | RS Umum Daerah Depati Hamzah | 12 | 2023 | 01-10-2024 | 92.16% | 100% | 100% | 100% | 94.67% | 0% | 100% | 99.59% | 99.49% | 100% | 100% | 100% | 90.2 |
| 78294 | RS Umum Pondok Indah | 12 | 2023 | 01-09-2024 | 99.04% | 100% | 100% | 100% | 82.03% | 3.8% | 81.81% | 100% | 0% | 83.33% | 100% | 98.41% | 88.94 |
| 78295 | RS Umum Universitas Kristen Indonesia | 12 | 2023 | 01-10-2024 | 85.37% | 100% | 100% | 0% | 100% | 3.33% | 78.14% | 100% | 99.11% | 52.94% | 100% | 100% | 0 |
| 78296 | RS Umum Bhayangkara Lemdiklat Polri | 12 | 2023 | 01-09-2024 | 98.22% | 98% | 100% | 0% | 97.39% | 0% | 81.96% | 100% | 98.63% | 90% | 100% | 100% | 91.24 |
| 78297 | RS Umum Daerah Raja Ahmad Tabib | 12 | 2023 | 01-10-2024 | 87.06% | 100% | 99.21% | 100% | 60.35% | 0% | 82.35% | 100% | 99.89% | 84.25% | 100% | 100% | 84.73 |
| 78298 | RS Bedah Siloam Asri | 12 | 2023 | 01-09-2024 | 92.78% | 100% | 100% | 0% | 55.64% | 4.03% | 69.43% | 100% | 99.79% | 100% | 100% | 79% | 69 |
| 78299 | RS Bakti Timah Pangkalpinang | 12 | 2023 | 01-10-2024 | 94.32% | 95% | 99.98% | 87.5% | 82.93% | 0% | 90.75% | 100% | 84.39% | 100% | 100% | 100% | 85.62 |
| 78300 | RS Ibu dan Anak JWCC Asih | 12 | 2023 | 01-09-2024 | 99% | 100% | 100% | 100% | 88.33% | 7.14% | 81.25% | 100% | 0% | 86.67% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.