Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78351 | RS Umum Daerah Kepulauan Seribu | 12 | 2023 | 01-09-2024 | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.94% | 100% | 100% | 100% | 96.98 |
| 78352 | RS Umum Daerah Jagakarsa | 12 | 2023 | 01-03-2024 | 79.93% | 80% | 100% | 100% | 100% | 0% | 100% | 100% | 96.09% | 100% | 100% | 100% | 100 |
| 78353 | RSAU dr. Yuniati Wisma Karyani | 12 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 9 |
| 78354 | RS Umum Jakarta Medical Center (JMC) | 12 | 2023 | 01-10-2024 | 90% | 100% | 78.12% | 37.78% | 100% | 2.91% | 80% | 90.48% | 84.9% | 80.77% | 83.33% | 100% | 160 |
| 78355 | RS Umum Daerah Palmatak | 12 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 3.33% | 88% | 100% | 100% | 85% | 100% | 90.91% | 80 |
| 78356 | RS Ibu dan Anak Frisdhy Angel | 12 | 2023 | 01-09-2024 | 79.5% | 98% | 100% | 100% | 72.09% | 14.29% | 80.68% | 100% | 100% | 93.33% | 100% | 100% | 64.3 |
| 78357 | RS Umum Gandaria | 12 | 2023 | 10-03-2024 | 93.5% | 100% | 100% | 100% | 100% | 4.35% | 74% | 100% | 96.12% | 70.59% | 100% | 100% | |
| 78358 | RS Jiwa Dharmawangsa | 12 | 2023 | 01-11-2024 | 98.53% | 100% | 98.77% | 0% | 55.95% | 0% | 100% | 0% | 0% | 53.33% | 100% | 91.67% | 0 |
| 78359 | RSUP Persahabatan | 12 | 2023 | 01-08-2024 | 90.84% | 100% | 100% | 100% | 67.63% | 2.86% | 98.06% | 100% | 86.36% | 100% | 100% | 100% | 88.75 |
| 78360 | RS Umum Daerah Dabo Kabupaten Lingga | 12 | 2023 | 01-10-2024 | 65.93% | 89% | 100% | 100% | 65.43% | 0% | 100% | 85.11% | 98.92% | 0% | 100% | 0% | 78.19 |
| 78361 | RS Brawijaya Saharjo | 12 | 2023 | 01-01-1970 | 89.05% | 100% | 99.68% | 100% | 73.67% | 0% | 73.62% | 100% | 99.93% | 98.65% | 100% | 0% | 98.87 |
| 78362 | RS Umum Camatha Sahidya | 12 | 2023 | - | 90.5% | 90% | 100% | 100% | 95.8% | 1.59% | 95.57% | 100% | 100% | 100% | 100% | 100% | 70.09 |
| 78363 | RSUP Fatmawati | 12 | 2023 | 07-10-2024 | 80.11% | 92% | 98.92% | 100% | 33.02% | 2.02% | 80.83% | 99.62% | 90.14% | 100% | 98.77% | 100% | 84 |
| 78364 | RS Umum Agung | 12 | 2023 | 01-10-2024 | 83.46% | 89% | 86.1% | 0% | 71.71% | 4.41% | 80.32% | 100% | 85.24% | 42.86% | 95.8% | 100% | 0 |
| 78365 | RS Khusus Ibu dan Anak Brawijaya | 12 | 2023 | 01-10-2024 | 91% | 100% | 98.68% | 0% | 96.67% | 3.85% | 72.16% | 100% | 97% | 86.53% | 100% | 100% | 0 |
| 78366 | RS Umum Daerah Budhi Asih | 12 | 2023 | 01-04-2024 | 87.49% | 100% | 100% | 100% | 48.41% | 0% | 87.31% | 100% | 98.71% | 85.26% | 100% | 100% | 0 |
| 78367 | RS Bhayangkara Polda Kep. Bangka Belitung | 12 | 2023 | 01-09-2024 | 97.44% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 98.18% | 100% | 100% | 0% | 98 |
| 78368 | RS Umum Daerah Kramat Jati | 12 | 2023 | 01-09-2024 | 97.81% | 100% | 100% | 100% | 100% | 0% | 96.7% | 100% | 95.5% | 100% | 100% | 0% | 93.65 |
| 78369 | RS Bakti Timah Sungailiat | 12 | 2023 | - | 99% | 99% | 100% | 100% | 80.96% | 0% | 99.41% | 100% | 88.47% | 86.67% | 100% | 100% | 2001 |
| 78370 | RS Umum Daerah Ciracas | 12 | 2023 | - | 99.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.71 |
| 78371 | RS Umum Yadika | 12 | 2023 | 01-04-2024 | 91% | 96% | 87.12% | 93.33% | 92.7% | 0% | 89.01% | 100% | 0% | 100% | 100% | 100% | 4 |
| 78372 | RS Umum Daerah Kab. Bangka Selatan | 12 | 2023 | 01-10-2024 | 82.5% | 88% | 100% | 100% | 85.49% | 0% | 99.61% | 100% | 87.54% | 88.89% | 100% | 0% | 0 |
| 78373 | RS Ibu dan Anak AL-Fauzan | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 78374 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 12 | 2023 | 01-10-2024 | 100% | 85% | 96.36% | 0% | 87% | 0% | 65% | 100% | 97.78% | 93.33% | 100% | 0% | |
| 78375 | RS Umum Olahraga Nasional | 12 | 2023 | 01-10-2024 | 98.05% | 99% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 0% | 85 |
| 78376 | RS Umum Harapan Bunda | 12 | 2023 | 01-10-2024 | 82.62% | 100% | 100% | 0% | 59.68% | 7.14% | 51.51% | 100% | 93.21% | 100% | 100% | 100% | 0 |
| 78377 | RS Ibu dan Anak Alvernia Agusta | 12 | 2023 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 5 |
| 78378 | RS Umum Daerah Depati Bahrin | 12 | 2023 | 01-08-2024 | 93.27% | 94% | 98.46% | 100% | 83.36% | 0% | 91.85% | 100% | 100% | 82.96% | 98.79% | 100% | 0 |
| 78379 | RS Ibu dan Anak Anugerah Medical Center Metro | 12 | 2023 | 01-08-2024 | 95% | 100% | 100% | 100% | 88.69% | 0% | 100% | 100% | 99.72% | 100% | 100% | 100% | 98.78 |
| 78380 | RS Ibu dan Anak Asta Nugraha | 12 | 2023 | - | 85% | 75% | 100% | % | 100% | % | 100% | 100% | 0% | 0% | 100% | 0% | 90 |
| 78381 | RSUPN Dr. Cipto Mangunkusumo | 12 | 2023 | 01-10-2024 | 96.82% | 97% | 98.86% | 91.67% | 49.23% | 1.96% | 96.58% | 99.39% | 96.8% | 99.44% | 97.92% | 100% | 0 |
| 78382 | RS Umum Harapan Jayakarta | 12 | 2023 | 01-08-2024 | 89% | 93% | 100% | 100% | 96.65% | 0% | 94.35% | 100% | 99.96% | 95.83% | 100% | 80% | 86.9 |
| 78383 | RS Azizah | 12 | 2023 | 01-08-2024 | 85.36% | 84% | 100% | 100% | 86.15% | 0% | 97.91% | 100% | 94.48% | 100% | 100% | 100% | 84.18 |
| 78384 | RS Umum Daerah Muhammad Zein | 12 | 2023 | 01-09-2024 | 81% | 98% | 100% | 0% | 10.61% | 0% | 100% | 100% | 97.36% | 7.14% | 100% | 0% | 0 |
| 78385 | RS Umum PAD Gatot Soebroto | 12 | 2023 | 01-10-2024 | 84% | 93% | 100% | 100% | 100% | 1.77% | 85.16% | 100% | 80.47% | 100% | 100% | 100% | 91 |
| 78386 | RS Ibu dan Anak Asih Kota Metro | 12 | 2023 | 01-10-2024 | 86.5% | 97% | 100% | 100% | 86.65% | 0% | 100% | 100% | 100% | 100% | 94.29% | 100% | 82.7 |
| 78387 | RS Umum AL Dr. Mintoharjo | 12 | 2023 | 01-01-1970 | 78.5% | 92% | 100% | 0% | 81.39% | 3.77% | 87.3% | 100% | 95.14% | 80% | 100% | 87.5% | 0 |
| 78388 | RS Umum Harum | 12 | 2023 | 01-01-1970 | 90% | 89% | 95.47% | 0% | 55.29% | 0% | 59.45% | 100% | 99.03% | 69.64% | 91.55% | 88.24% | 90.08 |
| 78389 | RS Umum Husada | 12 | 2023 | 01-09-2024 | 94.05% | 100% | 100% | 0% | 98.02% | 0% | 84.87% | 100% | 100% | 96.72% | 100% | 100% | 87.03 |
| 78390 | RS Umum Kartika Pulo Mas | 12 | 2023 | - | 97.5% | 100% | 100% | 87.27% | 90% | 0% | 90% | 100% | 83.33% | 50% | 100% | 93.33% | 82 |
| 78391 | RS Umum Permata Hati Metro | 12 | 2023 | 01-07-2024 | 81.5% | 82% | 97.2% | 100% | 79.24% | 11.76% | 100% | 100% | 100% | 100% | 96.15% | 100% | 225 |
| 78392 | RS Umum Sint Carolus | 12 | 2023 | 01-08-2024 | 98.47% | 100% | 100% | 0% | 99.36% | 4.51% | 89.06% | 100% | 99.93% | 100% | 100% | 100% | 83.34 |
| 78393 | RS Umum Daerah Cipayung | 12 | 2023 | - | 92% | 100% | 100% | 100% | 97.83% | 2.25% | 85.71% | 100% | 97.05% | 85.37% | 100% | 100% | 89.3 |
| 78394 | RS Umum Daerah Sejiran Setason | 12 | 2023 | 01-09-2024 | 84.32% | 100% | 100% | 100% | 93.22% | 100% | 100% | 100% | 90.03% | 0% | 100% | 100% | 100 |
| 78395 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 12 | 2023 | 01-09-2024 | 82.23% | 92% | 97% | 0% | 77.48% | 1.93% | 83.39% | 100% | 99.79% | 100% | 87.41% | 100% | 87.55 |
| 78396 | RS Gunung Manik | 12 | 2023 | 01-10-2024 | 98.61% | 100% | 100% | 0% | 84.09% | 0% | 97.62% | 100% | 100% | 95.12% | 100% | 0% | 0 |
| 78397 | RS Umum Alia Hospital | 12 | 2023 | 01-09-2024 | 82.14% | 94% | 99.93% | 90.62% | 83.64% | 4.62% | 74.75% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 78398 | RS Umum Daerah Drs. H. Abu Hanifah | 12 | 2023 | 01-10-2024 | 74% | 84% | 100% | 100% | 92% | 0% | 100% | 100% | 99.92% | 87.5% | 100% | 100% | 88 |
| 78399 | RS Umum Bakti Timah Muntok | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 23.32% | 100% | 83.16% | 90% | 100% | 100% | 0 |
| 78400 | RS Ibu dan Anak Resti Mulya | 12 | 2023 | 09-07-2024 | 94.47% | 94% | 100% | 100% | 100% | 0% | 95.24% | 100% | 88.7% | 81.25% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.