Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78301 | RS Tk. IV Cijantung | 12 | 2023 | 01-03-2024 | 97.25% | 99% | 98.31% | 0% | 95.86% | 0% | 85.17% | 89.47% | 82.5% | 91.67% | 99.43% | 72.97% | 90.05 |
| 78302 | RS Umum Murni Teguh Sudirman Jakarta | 12 | 2023 | 01-10-2024 | 89.15% | 100% | 100% | % | 89.5% | 18% | 97.2% | 100% | 100% | 100% | 100% | 100% | 97 |
| 78303 | RS Umum Daerah Kota Tanjung Pinang | 12 | 2023 | 01-01-1970 | 96% | 92% | 100% | 100% | 84.74% | 0% | 90.82% | 100% | 98.98% | 100% | 100% | 100% | 87 |
| 78304 | RS Umum Daerah Mampang Prapatan | 12 | 2023 | - | 91.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90.2 |
| 78305 | Mayapada Hospital Kuningan | 12 | 2023 | - | 87.83% | 100% | 100% | 100% | 100% | 0.6% | 69.43% | 100% | 100% | 95.24% | 100% | 100% | 93 |
| 78306 | RS Ibu dan Anak Griya Medika Batam | 12 | 2023 | 01-01-1970 | 87% | 100% | 100% | 85.71% | 83.44% | 4.17% | 82.7% | 100% | 87.24% | 80.95% | 100% | 100% | 90.1 |
| 78307 | RS Umum Daerah Bergerak Jemaja | 12 | 2023 | 01-10-2024 | 88% | 92% | 100% | % | 100% | % | 100% | 100% | 100% | 83.33% | 100% | 100% | 10 |
| 78308 | RS Umum Daerah Pasar Minggu | 12 | 2023 | - | 87.58% | 100% | 99.9% | 0% | 60.26% | 2.13% | 81.76% | 100% | 93.91% | 87.37% | 97.81% | 100% | 89.95 |
| 78309 | RS Umum Budi Kemuliaan Batam | 12 | 2023 | 01-05-2024 | 96.8% | 100% | 99.39% | 100% | 80.26% | 0% | 93.94% | 91.67% | 98.04% | 36.67% | 100% | 100% | 11 |
| 78310 | RS Umum Santa Elisabeth Batam Kota | 12 | 2023 | 01-10-2024 | 98.44% | 100% | 100% | 75% | 80.23% | 0% | 89.66% | 100% | 96.75% | 80% | 100% | 100% | 87.44 |
| 78311 | RS Orthopedi Siaga Raya | 12 | 2023 | 01-05-2024 | 86.59% | 95% | 100% | % | 90.75% | 0% | 80.43% | 100% | 92.75% | 84.62% | 100% | 100% | 98 |
| 78312 | RS Khusus Kanker MRCCC Siloam Semanggi | 12 | 2023 | 01-05-2024 | 90.4% | 85% | 100% | 0% | 58.29% | 1.9% | 43.83% | 100% | 100% | 74.5% | 99.29% | 94% | 93.8 |
| 78313 | RS Umum Siloam Mampang | 12 | 2023 | 01-10-2024 | 94.23% | 100% | 100% | 0% | 79.07% | 0% | 82.87% | 100% | 100% | 100% | 100% | 84% | 0 |
| 78314 | RS Umum Kartini | 12 | 2023 | - | 89% | 100% | 100% | 100% | 81.29% | 0% | 84.92% | 0% | 90.13% | 100% | 100% | 100% | 0 |
| 78315 | RS Umum Petukangan | 12 | 2023 | 07-10-2024 | 94.5% | 93% | 96.67% | 100% | 90.91% | 0% | 91.5% | 100% | 97.09% | 100% | 92.5% | 100% | 92 |
| 78316 | RS Khusus Mata Nusantara | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 82.83% | 0% | 100% | 0% | 99.67% | 100% | 100% | 100% | 91.05 |
| 78317 | RS Umum Ali Sibroh Malisi | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | 0% | 59.9% | 0% | 69.89% | 100% | 100% | 0% | 100% | 100% | 96.5 |
| 78318 | RS Umum Andhika | 12 | 2023 | 07-10-2024 | 93.44% | 95% | 100% | 0% | 66.41% | 4.19% | 40.97% | 100% | 99.15% | 100% | 100% | 100% | 80 |
| 78319 | RS Umum Graha Hermine | 12 | 2023 | 01-08-2024 | 98.5% | 100% | 100% | 100% | 88.98% | 0% | 73.03% | 100% | 90.62% | 84.44% | 100% | 90% | 92 |
| 78320 | RS Umum Medistra | 12 | 2023 | 01-10-2024 | 88.29% | 100% | 100% | 0% | 86.14% | 2.7% | 41.37% | 100% | 97.31% | 100% | 100% | 100% | 96.6 |
| 78321 | RS Umum Jakarta | 12 | 2023 | 01-08-2024 | 96.86% | 92% | 99.47% | 0% | 87.5% | 0% | 55.18% | 100% | 96.99% | 100% | 78.95% | 100% | 76.88 |
| 78322 | RS Umum Santa Elisabeth Batam | 12 | 2023 | 01-10-2024 | 94.64% | 94% | 100% | 100% | 63.33% | 1.05% | 96.64% | 100% | 98.17% | 50% | 100% | 100% | 0 |
| 78323 | RS Umum Daerah Kebayoran Lama | 12 | 2023 | - | 88.89% | 100% | 100% | 100% | 96.58% | 0% | 100% | 100% | 97.59% | 100% | 100% | 100% | 883 |
| 78324 | RS Umum Zahirah | 12 | 2023 | 01-09-2024 | 100% | 100% | 98.63% | 40% | 86.49% | 1.96% | 64.58% | 100% | 99.84% | 85.71% | 100% | 100% | 77 |
| 78325 | RS Umum Daerah Jati Padang | 12 | 2023 | 07-10-2024 | 93.05% | 100% | 100% | 0% | 87.44% | 0% | 77.07% | 100% | 92.31% | 100% | 100% | 100% | 98.8 |
| 78326 | RS Umum Charis Medika | 12 | 2023 | 01-10-2024 | 97.6% | 100% | 100% | 42.86% | 91.33% | 0% | 85.8% | 100% | 92.36% | 100% | 100% | 100% | 0 |
| 78327 | RS Umum Harapan Bunda Batam | 12 | 2023 | 01-09-2024 | 95.2% | 100% | 100% | 100% | 87.44% | 0% | 63.36% | 100% | 73.35% | 80% | 100% | 100% | 80 |
| 78328 | RS Umum Tria Dipa | 12 | 2023 | 01-09-2024 | 97.09% | 98% | 99.68% | 0% | 98.95% | 0% | 85.71% | 100% | 99.96% | 100% | 99.48% | 100% | 80 |
| 78329 | RS Badan Pengusahaan Batam | 12 | 2023 | 01-09-2024 | 88.7% | 100% | 100% | 100% | 88.95% | 0% | 92.39% | 100% | 87.98% | 83.87% | 99.94% | 100% | 93.1 |
| 78330 | RS Umum AL Cilandak | 12 | 2023 | 07-10-2024 | 85.25% | 100% | 100% | 0% | 59.56% | 3.14% | 87.52% | 100% | 95.49% | 65.22% | 100% | 100% | 80.36 |
| 78331 | RS Umum Daerah Kebayoran Baru | 12 | 2023 | - | 100% | 100% | 100% | 0% | 91.02% | 0% | 96.06% | 100% | 94.25% | 100% | 100% | 0% | 99 |
| 78332 | RS Khusus Bedah Halimun | 12 | 2023 | 01-04-2024 | 100% | 100% | 100% | 0% | 97.5% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 89 |
| 78333 | RS Gigi dan Mulut Univ. Prof. Moestopo | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 92.67% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 78334 | RS Umum Pusat Pertamina | 12 | 2023 | 01-09-2024 | 90.14% | 100% | 100% | 100% | 68.69% | 0% | 63.95% | 100% | 98.73% | 82.61% | 100% | 100% | 87.21 |
| 78335 | RS Umum MMC | 12 | 2023 | 01-09-2024 | 88% | 100% | 99.96% | 0% | 98.07% | 9.93% | 50.82% | 76.19% | 99.99% | 75% | 100% | 100% | 83 |
| 78336 | RS Ibu dan Anak Brawijaya Durentiga | 12 | 2023 | 01-09-2024 | 92.59% | 100% | 100% | 0% | 80.5% | 0% | 94.25% | 100% | 97.73% | 100% | 100% | 100% | 89.1 |
| 78337 | RS Umum Awal Bros Batam | 12 | 2023 | 01-03-2024 | 82% | 100% | 100% | 100% | 88.89% | 2.73% | 81.25% | 100% | 99.99% | 100% | 100% | 100% | 97 |
| 78338 | RS Umum Bhakti Timah | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 83.33% | 81.5% | 0% | 80.59% | 100% | 91.59% | 81.82% | 100% | 100% | 75.9 |
| 78339 | RS Pusdikkes | 12 | 2023 | 01-01-1970 | 84% | 100% | 100% | 100% | 86.6% | 0% | 80% | 100% | 97% | 70% | 100% | 100% | 76 |
| 78340 | RS Santa Elisabeth Sei Lekop | 12 | 2023 | 01-01-1970 | 94.74% | 100% | 100% | 0% | 91.32% | 8.75% | 85.16% | 0% | 83.33% | 66.67% | 100% | 100% | 86 |
| 78341 | RS Khusus Bedah THT Yayasan Yurino | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 0% | 78.18% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 76 |
| 78342 | RS Umum Daerah Tebet | 12 | 2023 | 07-09-2024 | 97.24% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.72% | 0% | 100% | 100% | 90.39 |
| 78343 | RS Umum Pengayoman Cipinang | 12 | 2023 | 01-09-2024 | 93.5% | 100% | 100% | % | 100% | % | 100% | 100% | 97.96% | 100% | 100% | 100% | 88.3 |
| 78344 | RS Hj. Bunda Halimah | 12 | 2023 | 01-01-1970 | 71.25% | 91% | 98.92% | 85.71% | 89.6% | 0% | 80.77% | 87.1% | 94.27% | 82.35% | 83.25% | 100% | 72.35 |
| 78345 | RS Umum Prikasih | 12 | 2023 | 01-08-2024 | 89.25% | 100% | 100% | 0% | 0% | 20.99% | 60.4% | 100% | 97.33% | 100% | 92.02% | 100% | 86.66 |
| 78346 | RS Umum Dr. Suyoto Pusrehab Kemhan | 12 | 2023 | 01-09-2024 | 73.52% | 89% | 100% | 0% | 54.45% | 7.88% | 77.44% | 85.44% | 87.75% | 100% | 100% | 100% | 0 |
| 78347 | RS Umum Daerah Natuna | 12 | 2023 | 01-09-2024 | 89.7% | 93% | 94.79% | 100% | 66.4% | 3.85% | 97.49% | 100% | 92.31% | 100% | 65.6% | 100% | 83.61 |
| 78348 | RS Umum Aulia | 12 | 2023 | 07-09-2024 | 87.5% | 100% | 100% | 100% | 100% | 1.92% | 100% | 100% | 100% | 74.74% | 100% | 100% | 0 |
| 78349 | RS Umum Daerah Pesanggrahan | 12 | 2023 | 01-06-2024 | 95% | 100% | 100% | 100% | 86.93% | 1.11% | 100% | 100% | 85.44% | 100% | 100% | 100% | 0 |
| 78350 | RS Umum Daerah Encik Mariyam | 12 | 2023 | 01-10-2024 | 94.5% | 100% | 93.26% | 50% | 92.18% | 0% | 92.62% | 100% | 98.26% | 89.66% | 91.38% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.