Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78051 | RS Umum Charitas Hospital Palembang | 12 | 2023 | 01-10-2024 | 89.04% | 100% | 100% | 80% | 78.79% | 0% | 64.7% | 100% | 98.47% | 100% | 99.01% | 93.75% | 0 |
| 78052 | RS Umum Daerah Ragab Begawe Caram | 12 | 2023 | 01-10-2024 | 93% | 95% | 100% | 100% | 11.8% | 0% | 91.82% | 100% | 95.2% | 75.89% | 75.32% | 100% | 86.75 |
| 78053 | RS Umum Fadhilah Kota Prabumulih | 12 | 2023 | 01-08-2024 | 99% | 100% | 100% | 100% | 100% | 2.7% | 100% | 100% | 100% | 0% | 100% | 100% | 98 |
| 78054 | RS Umum Daerah Zainal Abidin Pagar Alam | 12 | 2023 | 01-10-2024 | 91% | 100% | 100% | 100% | 87.25% | 0% | 100% | 100% | 89.15% | 100% | 100% | 100% | 80 |
| 78055 | RS Pelabuhan Palembang | 12 | 2023 | 01-08-2024 | 87.23% | 100% | 96.58% | 100% | 84.08% | 0% | 66.99% | 100% | 99.65% | 85.33% | 100% | 100% | 86.43 |
| 78056 | RS Umum YK Madira Palembang | 12 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 85% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 78057 | RS Siloam Sriwijaya Palembang | 12 | 2023 | 01-09-2024 | 92.86% | 94% | 100% | 50% | 50.8% | 1.6% | 86.75% | 99.57% | 100% | 71.43% | 100% | 97.14% | 95 |
| 78058 | RS Medika Insani | 12 | 2023 | 01-08-2024 | 96.2% | 79% | 100% | 100% | 72.2% | 0.76% | 26.38% | 100% | 98.11% | 100% | 98.65% | 100% | 338 |
| 78059 | RS Umum Haji Kamino | 12 | 2023 | 01-08-2024 | 93.18% | 100% | 100% | 100% | 89.84% | 0% | 97.83% | 100% | 100% | 100% | 100% | 100% | 80.49 |
| 78060 | RS Bhayangkara M. Hasan Palembang | 12 | 2023 | 01-06-2024 | 94.57% | 91% | 95.44% | 100% | 79.72% | 1.12% | 98.54% | 100% | 99.91% | 82.86% | 94.74% | 0% | 96.22 |
| 78061 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 12 | 2023 | 01-04-2024 | 86.5% | 100% | 98.76% | 0% | 87.39% | 14.29% | 100% | 0% | 100% | 87.74% | 50% | 0% | 90.5 |
| 78062 | RS Ibu dan Anak Trinanda Palembang | 12 | 2023 | - | 90.04% | 100% | 95.02% | 100% | 95% | 0% | 92.19% | 0% | 100% | 100% | 100% | 0% | 82 |
| 78063 | RS Umum Daerah Menggala Tulang Bawang | 12 | 2023 | 01-10-2024 | 89% | 90% | 100% | 0% | 81.99% | 6.12% | 95.72% | 100% | 92% | 0% | 0% | 100% | 0 |
| 78064 | RS Candimas Medical Center | 12 | 2023 | 01-09-2024 | 93.56% | 97% | 90.79% | 77.78% | 92.9% | 3.31% | 94.78% | 100% | 99.86% | 65.85% | 96.77% | 100% | 0 |
| 78065 | Charitas Hospital Kenten | 12 | 2023 | 01-09-2024 | 91.51% | 84% | 91.74% | 0% | 96.83% | 0% | 68.49% | 100% | 90.84% | 100% | 99.19% | 91.67% | 95.91 |
| 78066 | RS Umum Myria Palembang | 12 | 2023 | 01-10-2024 | 97.37% | 100% | 100% | 100% | 48.31% | 3.48% | 89.38% | 100% | 97.99% | 90.07% | 99.19% | 100% | 90.63 |
| 78067 | RS Hermina Palembang | 12 | 2023 | 01-05-2024 | 96% | 97% | 100% | 100% | 83.33% | 0% | 83.33% | 100% | 100% | 80.78% | 100% | 100% | 93 |
| 78068 | RS Umum Mutiara Bunda | 12 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 1% | 83.33% | 100% | 100% | 95.65% | 100% | 100% | 98 |
| 78069 | RS Ibu dan Anak Az-Zahra Palembang | 12 | 2023 | 01-06-2024 | 99.5% | 100% | 100% | 93.75% | 97.29% | 0% | 77.71% | 100% | 97.27% | 100% | 100% | 100% | 87.48 |
| 78070 | RS Ibu dan Anak Rika Amelia | 12 | 2023 | 01-10-2024 | 87.5% | 100% | 100% | 92.5% | 100% | 1% | 86% | 100% | 87% | 86% | 100% | 100% | 86 |
| 78071 | RS Maria Regina | 12 | 2023 | 01-11-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78072 | RS Umum Penawar Medika | 12 | 2023 | 01-09-2024 | 83% | 80% | 98.44% | 100% | 86.72% | 1.43% | 82.81% | 100% | 80.47% | 88% | 100% | 100% | 87 |
| 78073 | RS Ibu dan Anak Marissa Palembang | 12 | 2023 | 01-10-2024 | 89% | 100% | 100% | 100% | 82.05% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 88.95 |
| 78074 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 12 | 2023 | 01-09-2024 | 89.44% | 95% | 100% | 0% | 68.93% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78075 | RS Umum HI. Muhammad Yusuf | 12 | 2023 | 01-09-2024 | 92% | 100% | 100% | 0% | 92.11% | 0% | 97.01% | 0% | 94.29% | 94.29% | 100% | 100% | 0 |
| 78076 | RS Muhammadiyah Palembang | 12 | 2023 | 01-08-2024 | 99.8% | 100% | 98.22% | 100% | 89.94% | 2.73% | 65.79% | 100% | 100% | 90.91% | 99.28% | 100% | |
| 78077 | RS Musi Medika Cendikia | 12 | 2023 | 01-10-2024 | 94.25% | 100% | 100% | 100% | 85.71% | 4.08% | 90.91% | 100% | 87.47% | 86.36% | 100% | 0% | 87.1 |
| 78078 | RS Griya Medika Dompet Dhuafa | 12 | 2023 | 01-10-2024 | 81.5% | 83% | 100% | 100% | 81.33% | 0% | 84% | 100% | 91.33% | 87.5% | 100% | 100% | 78.03 |
| 78079 | RS Umum Ar-Rasyid Palembang | 12 | 2023 | 01-09-2024 | 96.07% | 100% | 100% | 100% | 54.69% | 3.54% | 84.38% | 100% | 87.54% | 81.82% | 100% | 100% | 90 |
| 78080 | RS Ibu dan Anak Bunda Noni | 12 | 2023 | 01-09-2024 | 80.5% | 100% | 100% | 0% | 89.42% | 0% | 83.33% | 0% | 95.6% | 100% | 100% | 0% | 93 |
| 78081 | RS Umum Daerah Demang Sepulau Raya | 12 | 2023 | 01-09-2024 | 96.97% | 98% | 100% | 0% | 64.14% | 0% | 88.31% | 100% | 92.21% | 0% | 98.77% | 100% | 0 |
| 78082 | RS Umum Mahyuzahra | 12 | 2023 | 01-01-1970 | 87.5% | 100% | 100% | % | 100% | % | 87.5% | 100% | 87.5% | 87.5% | 100% | 100% | 2 |
| 78083 | RS Siloam Silampari | 12 | 2023 | 01-09-2024 | 97% | 95% | 100% | 0% | 57.76% | 0% | 87.9% | 100% | 100% | 100% | 100% | 80% | 0 |
| 78084 | RS Umum Wisma Rini Pringsewu | 12 | 2023 | 01-08-2024 | 70.25% | 90% | 87.14% | 50% | 98.84% | 0% | 72.2% | 100% | 92.31% | 31.82% | 94.56% | 100% | 0 |
| 78085 | RS Umum Pertamina Palembang | 12 | 2023 | 01-09-2024 | 97.46% | 98% | 100% | 100% | 90.67% | 3.16% | 69.55% | 100% | 99.31% | 91.67% | 100% | 100% | 93 |
| 78086 | RS Pratama Pendopo | 12 | 2023 | - | 80% | 83% | 83.33% | 0% | 100% | 0% | 100% | 90% | 83.33% | 83.33% | 75% | 100% | 100 |
| 78087 | RS Umum Kartini | 12 | 2023 | 01-06-2024 | 88.29% | 100% | 100% | 100% | 71.43% | 0% | 73.93% | 100% | 97.97% | 84% | 100% | 0% | 0 |
| 78088 | RS Umum dr. AK. Gani Kota Palembang | 12 | 2023 | 01-04-2024 | 90.72% | 100% | 100% | 100% | 64.75% | 0% | 80.54% | 100% | 99.49% | 100% | 100% | 100% | 83 |
| 78089 | RS Umum Daerah Petanang | 12 | 2023 | 01-01-1970 | 69.23% | 71% | 85.52% | % | 100% | % | 0% | 0% | 85.29% | 0% | 0% | 0% | |
| 78090 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 12 | 2023 | 01-08-2024 | 85.77% | 100% | 100% | 0% | 85.76% | 1.01% | 70.34% | 100% | 98.41% | 68.12% | 94.6% | 100% | 86.93 |
| 78091 | RS Ibu dan Anak Dwi Sari | 12 | 2023 | 01-09-2024 | 89.62% | 100% | 100% | 60% | 99.65% | 2.15% | 97.15% | 100% | 100% | 99.26% | 100% | 100% | 95.6 |
| 78092 | RS Umum Daerah Kabupaten Empat Lawang | 12 | 2023 | 01-09-2024 | 85.5% | 89% | 100% | 100% | 96.09% | 0% | 98.54% | 100% | 100% | 91.67% | 100% | 85.71% | 0 |
| 78093 | RS Umum Daerah KH. Muhammad Thohir KRUI | 12 | 2023 | 01-10-2024 | 96% | 100% | 100% | % | 87.16% | % | 100% | 100% | 94.63% | 100% | 100% | 100% | 0 |
| 78094 | RS Umum Daerah Ogan Komering Ulu Timur | 12 | 2023 | - | 93.5% | 93% | 100% | 79.1% | 76.6% | 22.78% | 78.75% | 93.94% | 78.35% | 78.87% | 100% | 100% | 82.51 |
| 78095 | RS Umum Harapan Bunda | 12 | 2023 | 01-10-2024 | 85.4% | 100% | 99.13% | 100% | 83.76% | 100% | 82.06% | 100% | 85.53% | 86.67% | 98.21% | 100% | 98 |
| 78096 | RS Ibu dan Anak Ananda Lubuk Linggau | 12 | 2023 | 01-04-2024 | 90% | 100% | 100% | 100% | 93.2% | 0% | 95.05% | 100% | 97.6% | 100% | 100% | 100% | 135 |
| 78097 | RS Umum Daerah Tulang Bawang Barat | 12 | 2023 | 01-10-2024 | 92.28% | 100% | 100% | 0% | 91.84% | 0% | 89.89% | 100% | 84.75% | 91.01% | 100% | 0% | 0 |
| 78098 | RS As-syifa | 12 | 2023 | 01-02-2024 | 89.13% | 100% | 100% | 90.48% | 85.45% | 3.12% | 80.68% | 100% | 97.76% | 95.65% | 100% | 100% | 93.53 |
| 78099 | RS Ibu Anak Puri Adhya Paramita | 12 | 2023 | 01-10-2024 | 90.5% | 87% | 96.43% | 88.89% | 97.32% | 7.41% | 93.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78100 | RS Umum Asy-Syifa Medika | 12 | 2023 | 01-10-2024 | 99% | 100% | 100% | 100% | 100% | 0% | 68% | 100% | 86.23% | 88.89% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.