Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 77951 | RS Umum Islam Asy-Syifaa Bandar Jaya | 12 | 2023 | 01-06-2024 | 90.86% | 91% | 99.75% | 100% | 71.42% | 13.3% | 33.33% | 94.59% | 88.57% | 91.67% | 100% | 100% | 87.83 |
| 77952 | RS Umum Daerah Muara Dua | 12 | 2023 | 01-08-2024 | 74.35% | 87% | 99.1% | 100% | 0% | 0% | 83.44% | 100% | 100% | 86.67% | 66.01% | 100% | 87.6 |
| 77953 | RS Umum Permata Hati | 12 | 2023 | - | 95.16% | 97% | 97.58% | 91.25% | 80.76% | 3.75% | 100% | 100% | 100% | 96.19% | 98.7% | 100% | 89 |
| 77954 | RS Umum Daerah Mukomuko | 12 | 2023 | 01-09-2024 | 98.51% | 83% | 100% | 100% | 93.35% | % | 88.09% | 74.51% | 99.69% | 100% | 100% | 0% | 66.34 |
| 77955 | RS Umum Daerah Kaur | 12 | 2023 | 01-08-2024 | 90.29% | 90% | 92.05% | 100% | 90.7% | 0% | 91.86% | 91.49% | 92.65% | 90.29% | 92.31% | 100% | 200 |
| 77956 | RS Umum Daerah Arga Makmur | 12 | 2023 | 01-09-2024 | 86.67% | 78% | 84.38% | 100% | 16.78% | 12.5% | 99.01% | 100% | 68.65% | 0% | 88.24% | 100% | 0 |
| 77957 | RS Umum Daerah Martapura | 12 | 2023 | 01-08-2024 | 85.01% | 100% | 100% | 100% | 85.46% | 0% | 98.38% | 100% | 99.64% | 100% | 98.12% | 0% | 85 |
| 77958 | RS Umum Daerah Kabupaten Rejang Lebong | 12 | 2023 | 01-10-2024 | 95.37% | 89% | 100% | 92.86% | 97.73% | 2.04% | 99.49% | 100% | 96.31% | 96.49% | 100% | 100% | 86.4 |
| 77959 | RS Tk. IV 02.07.04 | 12 | 2023 | 12-11-2023 | 100% | 100% | 70% | 100% | 70% | 4% | 40% | 66.67% | 80% | 40% | 100% | 100% | 90 |
| 77960 | RS Umum Daerah Tais Kabupaten Seluma | 12 | 2023 | 01-09-2024 | 92.68% | 100% | 97.22% | 0% | 98.78% | 0% | 95.65% | 93.02% | 90.91% | 100% | 100% | 92.31% | 35 |
| 77961 | RS Umum Daerah Sukajadi | 12 | 2023 | 01-10-2024 | 100% | 100% | 95.65% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 77962 | RS Umum Imanuel Way Halim | 12 | 2023 | 01-01-1970 | 91.57% | 98% | 98.76% | 0% | 75.85% | 15.65% | 67.6% | 100% | 92.45% | 81.08% | 99.39% | 0% | 0 |
| 77963 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 12 | 2023 | 01-10-2024 | 83.5% | 91% | 97.78% | 80% | 61.29% | 4.35% | 78.95% | 100% | 96.15% | 93.33% | 83.33% | 100% | 80.2 |
| 77964 | RS Umum Aka Medika Sribhawono | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 83.77% | 0% | 60.58% | 100% | 84.65% | 53.57% | 100% | 100% | 76 |
| 77965 | RS Ibu dan Anak Ibunda | 12 | 2023 | 01-04-2024 | 99.73% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 99.99 |
| 77966 | RS Khusus Mata Permana Sari | 12 | 2023 | 01-05-2024 | 93.13% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 98 |
| 77967 | RS Umum Daerah Lagita | 12 | 2023 | 01-01-1970 | 71.43% | 97% | 91.67% | 100% | 98% | 0% | 100% | 100% | 99.25% | 90% | 100% | 100% | 700 |
| 77968 | RS Ibu dan Anak Mawar | 12 | 2023 | 01-10-2024 | 98.5% | 100% | 100% | 83.33% | 87.8% | 4.35% | 75.63% | 100% | 90.36% | 88.46% | 100% | 100% | 100 |
| 77969 | RS Bunda Medika Jakabaring | 12 | 2023 | 01-06-2024 | 84.5% | 94% | 100% | 90% | 74.82% | 1.15% | 99.09% | 100% | 89.73% | 93.33% | 99.09% | 100% | 94 |
| 77970 | RS Hermina OPI Jakabaring | 12 | 2023 | 01-10-2024 | 86% | 100% | 100% | 100% | 76.67% | 0% | 99.76% | 100% | 100% | 83.33% | 100% | 100% | 98 |
| 77971 | RS Jiwa Daerah Provinsi Lampung | 12 | 2023 | - | 95.65% | 91% | 100% | 0% | 96% | 0% | 100% | 100% | 96% | 85% | 100% | 100% | 98 |
| 77972 | RS Islam At-Taqwa Gumawang | 12 | 2023 | 01-10-2024 | 82% | 92% | 80% | 93.33% | 70% | 100% | 89% | 100% | 91% | 0% | 100% | 100% | 0 |
| 77973 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2023 | 01-09-2024 | 40.73% | 48% | 91.33% | 0% | 51.49% | 0% | 30.77% | 0% | 92.15% | 75% | 80% | 0% | 92.2 |
| 77974 | RS Bhayangkara Polda Lampung | 12 | 2023 | 01-07-2026 | 100% | 100% | 98% | 100% | 100% | 0% | 76.67% | 100% | 96.67% | 96.67% | 96.67% | 100% | 0 |
| 77975 | RS Tk. IV Bengkulu | 12 | 2023 | 01-09-2024 | 99.5% | 100% | 95.54% | 0% | 99.86% | 0% | 94.9% | 98.89% | 99.76% | 100% | 98.45% | 100% | 100 |
| 77976 | RS Umum Daerah Gelumbang | 12 | 2023 | 01-09-2024 | 95% | 100% | 100% | 0% | 95.16% | 0% | 100% | 100% | 94.57% | 80% | 100% | 100% | 2 |
| 77977 | RS Bhayangkara Jitra Kota Bengkulu | 12 | 2023 | 01-09-2024 | 85% | 93% | 100% | 100% | 43.76% | 0% | 49.48% | 100% | 100% | 100% | 100% | 100% | 83.83 |
| 77978 | RS Ibu dan Anak Restu Bunda | 12 | 2023 | 01-01-1970 | 98.5% | 100% | 100% | 94.44% | 95.25% | 3.85% | 87.88% | 100% | 97.39% | 100% | 100% | 91.67% | 85 |
| 77979 | RS Natar Medika | 12 | 2023 | 01-10-2024 | 89.58% | 99% | 100% | 100% | 93.41% | 0% | 95.06% | 100% | 81.18% | 83.33% | 100% | 100% | 80.6 |
| 77980 | RS Umum Daerah Lubai Ulu | 12 | 2023 | 01-09-2024 | 94.5% | 88% | 80% | 0% | 100% | 0% | 90.91% | 100% | 91.32% | 84.62% | 100% | 100% | 0 |
| 77981 | RS Tiara Sella | 12 | 2023 | 01-10-2024 | 77.03% | 84% | 97.37% | 50% | 100% | 0.27% | 100% | 100% | 88.3% | 90% | 100% | 96% | 0 |
| 77982 | RS Ibu dan Anak Mutiara Putri | 12 | 2023 | 01-09-2024 | 97% | 99% | 100% | 80% | 95.9% | 0% | 93.29% | 100% | 94.3% | 91.49% | 100% | 0% | 87.5 |
| 77983 | RS Umum Daerah Alimuddin Umar | 12 | 2023 | 01-10-2024 | 89.58% | 97% | 100% | 0% | 81.42% | 0% | 100% | 100% | 86.22% | 84% | 100% | 100% | 86.3 |
| 77984 | RS Umum Daerah Semende Darat Laut | 12 | 2023 | 01-07-2024 | 94.14% | 96% | 100% | 0% | 100% | 0% | 0% | 0% | 99.31% | 0% | 100% | 0% | 92.6 |
| 77985 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 12 | 2023 | 01-09-2024 | 94.45% | 100% | 100% | 100% | 79.14% | 0.51% | 86.1% | 100% | 100% | 65.98% | 100% | 100% | 0 |
| 77986 | RS Umum Daerah Hasanuddin Damrah Manna | 12 | 2023 | 01-10-2024 | 88% | 91% | 100% | 80% | 81.25% | 0% | 87.5% | 100% | 100% | 87.5% | 100% | 85.94% | 0 |
| 77987 | RS Ibu dan Anak Bunda | 12 | 2023 | 01-09-2024 | 97.07% | 100% | 100% | 71.43% | 95.67% | 27.5% | 98.45% | 100% | 99.09% | 95.17% | 100% | 83.33% | 98 |
| 77988 | RS Ibu dan Anak Puri Betik Hati | 12 | 2023 | 01-08-2024 | 96.77% | 100% | 99.88% | 100% | 74.64% | 0% | 89.51% | 100% | 97.83% | 100% | 100% | 100% | 96.47 |
| 77989 | RS Umum Bukit Asam Medika | 12 | 2023 | 01-10-2024 | 99.05% | 97% | 98% | 78.12% | 100% | 0% | 92.78% | 100% | 84.12% | 100% | 100% | 100% | 95.44 |
| 77990 | RS Umum Daerah Pringsewu | 12 | 2023 | 01-10-2024 | 84.75% | 100% | 100% | 100% | 81.27% | 1.23% | 99.7% | 100% | 82.8% | 81.82% | 100% | 100% | 80.44 |
| 77991 | RS Safira Pasa | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 86.35% | 100% | 0% | 0% | 0 |
| 77992 | RS Umum Daerah Dr H Abdul Moeloek | 12 | 2023 | 01-09-2024 | 89.76% | 94% | 73.29% | 0% | 10.7% | 4.76% | 65.06% | 100% | 99.32% | 93.1% | 84.7% | 100% | 80.22 |
| 77993 | RS Ibu dan Anak Santa Anna | 12 | 2023 | 01-10-2024 | 84% | 94% | 100% | 0% | 95.73% | 0% | 52.61% | 100% | 72.24% | 64.86% | 100% | 100% | 94.85 |
| 77994 | RS Umum Daerah Tugu Jaya | 12 | 2023 | 01-10-2024 | 97% | 100% | 100% | 0% | 97% | 0% | 100% | 100% | 98% | 90% | 100% | 100% | 0 |
| 77995 | RS Umum Mitra Husada | 12 | 2023 | 01-09-2024 | 63.49% | 99% | 97.15% | 60.53% | 85.93% | 10.38% | 93.72% | 100% | 84.56% | 27.27% | 96.29% | 100% | 85 |
| 77996 | RS Panti Secanti | 12 | 2023 | 01-10-2024 | 95.57% | 98% | 90.53% | 100% | 97.08% | 0% | 73.63% | 100% | 80.89% | 100% | 100% | 100% | 86 |
| 77997 | RS Belleza Kedaton Bandar Lampung | 12 | 2023 | 01-09-2024 | 89.58% | 100% | 74.72% | 100% | 77.14% | 6.67% | 92.45% | 100% | 67.92% | 73.17% | 94.34% | 86.67% | 0 |
| 77998 | RS Ibu dan Anak Prima Qonita | 12 | 2023 | 01-09-2024 | 88.27% | 97% | 100% | 100% | 94.83% | 0% | 99.49% | 100% | 100% | 85.71% | 100% | 0% | 91.11 |
| 77999 | RS Umum Daerah Batin Mangunang | 12 | 2023 | 01-10-2024 | 87% | 100% | 100% | 0% | 78.8% | 0% | 80% | 100% | 85.6% | 93.33% | 100% | 0% | 77.77 |
| 78000 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 12 | 2023 | 01-10-2024 | 75.11% | 79% | 100% | 86.67% | 82.98% | 1.93% | 88.85% | 100% | 98.45% | 91.94% | 86.07% | 0% | 85.65 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.